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Author Topic: Saltash Station and Saltash Rail Users Group (merged topics)  (Read 69437 times)
vacman
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« Reply #15 on: August 29, 2007, 08:47:33 pm »

Good news re the additional stop of the 10:40 into Cornwall, however this train still criminally misses St.Germans, Lostwithiel, Camborne and Hayle.

The current 18:10 service to Plymouth (17:48 Liskeard starter) does not run in July and August, and is replaced by an additional stopping HST this being the 15:57 Penzance to Paddington so this provides yet another service from west Cornwall in the evening peak during the height of summer along with the already mentioned 16:44 ex Penzance now stopping.
There is a reason why this train is limited stop, it only has about 18 minute turn around time in Penzance in which time it has to be coupled to another unit, cleaned and reserved. for Camborne and Hayle there is another service about 35 mins behind it.
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richard bickford
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« Reply #16 on: August 30, 2007, 10:14:30 am »

Indeed it was turn around time at Penzance that allowed them to stop the morning service from Exmouth, the service only had 1 minute to spare, so only a Saltash stop could be added as a stop here only costs 1 minute on this service.

We have seen very strong passenger numbers on this service, so feel completely justified in arguing for its return. There are often 15 - 30 boarding.
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Lee
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« Reply #17 on: August 30, 2007, 10:44:09 am »

Indeed it was turn around time at Penzance that allowed them to stop the morning service from Exmouth, the service only had 1 minute to spare, so only a Saltash stop could be added as a stop here only costs 1 minute on this service.

Does the fact that services have to slow down before crossing the Royal Albert Bridge make it easier or harder to include extra stops at Saltash?
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richard bickford
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« Reply #18 on: August 30, 2007, 11:52:33 am »

Generally it makes it easier to stop as the line speed is just 15mph, so less time is lost slowing into the station. For this service Network Rail says the stop costs 1 minute, at other stations where the line speed is much higher either side of the station, such as Menheniot the cost is 3 or 4 minutes.

There are obviously other issues for HST services that have to run over the points onto the birdge whilst stopped, which blocks the line in both directions.

These are both things that are pretty much out of anyones hands and we can thank a decison about 170 years ago that made the Royal Albert Birdge single and not double track to save a bit of cash!
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Lee
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« Reply #19 on: September 06, 2007, 03:53:44 pm »

Dear All

Some advice if your Cornish Railcard has expired or is about to run out. Remember the 0825 and 0838 Westbound weekdays allows Cheap Day tickets and therefore the Devon and Cornwall Railcard can be used. The first Eastbound train that it can be used on is the 0933. There are also a few good price reductions which we had requested and a few days out ideas.

Season Tickets (Keep your photocard just in case)

For commuters throughout Cornwall the loss of the Cornish Railcard has been very sad. First Great Western had tried to reduce the impact by reducing the weekly season ticket prices last year as they introduced the Devon and Cornwall Railcard (which does not usually give discount at peak time). Many of our commuters replaced their cards so it is only now that the effect is being felt. First have decided to reduce the season ticket prices further and they are now easy to calculate. A 7 day season ticket will cost the same price as 3 Day Returns, so for example Saltash ^ Plymouth will now be ^2.80 x 3 = ^8.40. Season tickets are also available from 1 month up to 1 year giving extra discounts. This change takes effect from the 9 th September. Remember that children can get season tickets too so a weekly season between Saltash and Devonport will be just ^2.70 or a monthly ticket is just ^10.40. Please call me if you have any questions. You need a photocard to match your season ticket, so hang on to the one that you used with your Cornish Railcard or get a new one free from any staffed station.

Saltash to      Adult Cheap       Adult Peak      Adult Weekly      Child Weekly
                   Day Return        Day Return

Plymouth          ^2.50               ^2.80                ^8.40                 ^4.20
Keyham/         as Devonport
Dockyard/       as Devonport
Devonport         ^1.60               ^1.80               ^5.40                  ^2.70
Ivybridge           ^4.00               ^4.90              ^20.50               ^10.25
Liskeard             ^3.50               ^4.80              ^14.40                ^7.20
Bodmin and
Lostwithiel         ^5.00               ^8.80              ^26.40                ^13.20
Truro                ^7.00             ^12.50              ^37.50                ^18.75

Price reductions between Saltash, Lostwithiel, Par and St Austell

Some of you may have noticed some strange fares for journeys between Saltash and Lostwithiel, Par and St Austell if you travel in the morning peak. The full price Day Return fares have seemed rather high and lobbying from SRUG has brought some of these prices down. For example the price of a peak time Day Return to or from Lostwithiel has reduced from ^10.10 to ^8.80 a reduction of around 12%. This has greatest impact on commuters who will also see the effect of this reduction on Season tickets which are now based on this ticket. So again for Lostwithiel a weekly season ticket will reduce from ^30.70 to ^26.40.

Ideas for Days Out

Looe - While there is still a good connection to our 1040. 2 more days!
Bodmin for the Bodmin and Wenford Steam Railway Gala this weekend. More detail at www.bodminandwenfordrailway.co.uk
Totnes Festival 7th - 16th September www.totnesfestival.com
Or visit Saltash for Drawn to the Valley - Many local Artsists have opened up their homes and studioes. Finishes this Sunday. www.drawntothevalley.co.uk. There are 9 artsists showing within 5 minutes easy walking distance of Saltash station.

Regards
Richard
01752 841119
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vacman
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« Reply #20 on: September 06, 2007, 08:05:04 pm »

Dear All

Some advice if your Cornish Railcard has expired or is about to run out. Remember the 0825 and 0838 Westbound weekdays allows Cheap Day tickets and therefore the Devon and Cornwall Railcard can be used. The first Eastbound train that it can be used on is the 0933. There are also a few good price reductions which we had requested and a few days out ideas.

Season Tickets (Keep your photocard just in case)

For commuters throughout Cornwall the loss of the Cornish Railcard has been very sad. First Great Western had tried to reduce the impact by reducing the weekly season ticket prices last year as they introduced the Devon and Cornwall Railcard (which does not usually give discount at peak time). Many of our commuters replaced their cards so it is only now that the effect is being felt. First have decided to reduce the season ticket prices further and they are now easy to calculate. A 7 day season ticket will cost the same price as 3 Day Returns, so for example Saltash ^ Plymouth will now be ^2.80 x 3 = ^8.40. Season tickets are also available from 1 month up to 1 year giving extra discounts. This change takes effect from the 9 th September. Remember that children can get season tickets too so a weekly season between Saltash and Devonport will be just ^2.70 or a monthly ticket is just ^10.40. Please call me if you have any questions. You need a photocard to match your season ticket, so hang on to the one that you used with your Cornish Railcard or get a new one free from any staffed station.

Saltash to      Adult Cheap       Adult Peak      Adult Weekly      Child Weekly
                   Day Return        Day Return

Plymouth          ^2.50               ^2.80                ^8.40                 ^4.20
Keyham/         as Devonport
Dockyard/       as Devonport
Devonport         ^1.60               ^1.80               ^5.40                  ^2.70
Ivybridge           ^4.00               ^4.90              ^20.50               ^10.25
Liskeard             ^3.50               ^4.80              ^14.40                ^7.20
Bodmin and
Lostwithiel         ^5.00               ^8.80              ^26.40                ^13.20
Truro                ^7.00             ^12.50              ^37.50                ^18.75

Price reductions between Saltash, Lostwithiel, Par and St Austell

Some of you may have noticed some strange fares for journeys between Saltash and Lostwithiel, Par and St Austell if you travel in the morning peak. The full price Day Return fares have seemed rather high and lobbying from SRUG has brought some of these prices down. For example the price of a peak time Day Return to or from Lostwithiel has reduced from ^10.10 to ^8.80 a reduction of around 12%. This has greatest impact on commuters who will also see the effect of this reduction on Season tickets which are now based on this ticket. So again for Lostwithiel a weekly season ticket will reduce from ^30.70 to ^26.40.

Ideas for Days Out

Looe - While there is still a good connection to our 1040. 2 more days!
Bodmin for the Bodmin and Wenford Steam Railway Gala this weekend. More detail at www.bodminandwenfordrailway.co.uk
Totnes Festival 7th - 16th September www.totnesfestival.com
Or visit Saltash for Drawn to the Valley - Many local Artsists have opened up their homes and studioes. Finishes this Sunday. www.drawntothevalley.co.uk. There are 9 artsists showing within 5 minutes easy walking distance of Saltash station.

Regards
Richard
01752 841119
A couple of things to point out, the Devon and Cornwall railcard doesn't strictly have a time limit, it is valid with any cheap day or saver within Devon and Cornwall so where there is an easment on a ticket it will also apply on the railcard.

Secondly, a Cornish Railcard photocard is not valid with a season ticket so passengers will have to get a new photocard for their season ticket.
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richard bickford
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« Reply #21 on: September 07, 2007, 10:07:03 am »

You are spot on, D&C Railcard is ticket type restircted not time restriceted, hence the email stating that as a Cheap Day ticket is available you can use the card for further discount. This is widely mis understood by the public and train managers. We have had issues with train managers refusing to issue Cheap Day tickets or refusing to accept the D&C Railcard on the 0825 Westbound from Saltash. They have even rubbished our leaflets telling people they can!

Hopefully now though this is resolved. I think the Cheap Day status for this service from Saltash onwards is done by the use of a #restirction code' rather than an easement, but the effect is the same.

As far as season tickets are concerned, are you sure about the Cornish photocard not be valid as a photo id? I have for almost a year been using mine to purchase weekly seaosn tickets on the train, at Plymouth barriers and at Plymouth station, with no problems. Could it be that they are not valid for monthly or longer? I would be pleased if you can clariffy this.
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vacman
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« Reply #22 on: September 07, 2007, 02:03:04 pm »

You are spot on, D&C Railcard is ticket type restircted not time restriceted, hence the email stating that as a Cheap Day ticket is available you can use the card for further discount. This is widely mis understood by the public and train managers. We have had issues with train managers refusing to issue Cheap Day tickets or refusing to accept the D&C Railcard on the 0825 Westbound from Saltash. They have even rubbished our leaflets telling people they can!

Hopefully now though this is resolved. I think the Cheap Day status for this service from Saltash onwards is done by the use of a #restirction code' rather than an easement, but the effect is the same.

As far as season tickets are concerned, are you sure about the Cornish photocard not be valid as a photo id? I have for almost a year been using mine to purchase weekly seaosn tickets on the train, at Plymouth barriers and at Plymouth station, with no problems. Could it be that they are not valid for monthly or longer? I would be pleased if you can clariffy this.
I can assure you that a Cornish photo card isn't valid for any season, however, FGW are crap at giving us staff any info, until I read this page I wouldn't have known about the 0825 Cheap day restriction! And the barrier staff at Plymouth are pretty hopeless at the best of times, i've noticed them let all sorts of in-valid tickets through (after the automatic barrier has rejected it!) which only leads to confrontation on the trains and future miss understandings between passengers and staff who do their job properly.
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Jim
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« Reply #23 on: September 07, 2007, 03:05:55 pm »


I can assure you that a Cornish photo card isn't valid for any season, however, FGW are crap at giving us staff any info, until I read this page I wouldn't have known about the 0825 Cheap day restriction! And the barrier staff at Plymouth are pretty hopeless at the best of times, i've noticed them let all sorts of in-valid tickets through (after the automatic barrier has rejected it!) which only leads to confrontation on the trains and future miss understandings between passengers and staff who do their job properly.

"It looks like a ticket, so it's fine!"
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AG's most famous quote "It'll be better next week"
richard bickford
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« Reply #24 on: September 07, 2007, 03:39:08 pm »

Thanks for the advice, others have told me that whilst technically you are right, in practise any railway photocard should be ok, as long as the numbers match. In the light of all the advice we will tell our users that whilst it should be OK to use the Cornish photocard they should look to replace it when they can, after all they are free. I would hope that train staff could do the same, so that there are no stand up rows on a train! After a while everyone should have a chance to get new ones.

On the barrier issue, I indeed have been waved through without tickets being inspected when a ticket is not recognised. Are the Plymouth barriers worse than others or do we get more duff tickets than anywhere else?
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vacman
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« Reply #25 on: September 08, 2007, 04:11:49 pm »

Thanks for the advice, others have told me that whilst technically you are right, in practise any railway photocard should be ok, as long as the numbers match. In the light of all the advice we will tell our users that whilst it should be OK to use the Cornish photocard they should look to replace it when they can, after all they are free. I would hope that train staff could do the same, so that there are no stand up rows on a train! After a while everyone should have a chance to get new ones.

On the barrier issue, I indeed have been waved through without tickets being inspected when a ticket is not recognised. Are the Plymouth barriers worse than others or do we get more duff tickets than anywhere else?
You may have noticed that when the barriers were first installed they were working properly and staff were very vigilant, this is because that for the first few weeks of operation of any new barriers it is staffed by Revenue Protection Inspectors, but after their introduction, the barriers are handed over to the local station manager and their staff, which is when it went downhill!
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Scooby
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« Reply #26 on: September 10, 2007, 10:11:33 pm »

Appears from the info currently available that the Saltash Monday to Friday timetable from December 2007 is identical to what runs now. Only thing I can see of any note is the am Gunnislake to Newquay service now calls additionally at Liskeard.

Of course whats currently available is subject to alteration.
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Lee
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« Reply #27 on: September 17, 2007, 11:10:11 am »

SRUG Update :

Our weekend timetables alter slightly today. Here are the details.
 
Saturdays
 
Two extra services Westbound, one at 0836 to Newquay mirrors the weekday service, and another at 1744, also to Newquay. The main benefit of the new Saturday timetable is that the services that did start or terminate at Par now continue onto or start from Penzance. So the 1010 and 1605 now terminate in Penzance and our service at 1228 now starts from Penzance. We lose the service at 1941 from Par to Plymouth, but gain a later service Eastbound at 2133 from Newquay.
 
The other points of note are that the popular 0926 through train to Paddington is replaced by a 0935 service that terminates in Plymouth so a change is required for the 1000 service through to Paddington. We do however regain the the through service from Paddington to Penzance late evening service at 2049.
 
All in all, a few more trains and better destinations.
 
Sundays
 
No changes Westbound but the 1012 and 1109 still give good services through to Penzance. Eastbound we have been able to convince First Great Western to introduce a stop on the 0830 Penzance to Paddingotn service. this will call Saltash at 1023 before travelling onto Paddington. We also gain a service from Penzance at 1658, through to Bristol which is a welcome addition.
 
Please make use of the 1023 service, we fought hard to gain this train, if could provide a good day out train for trips to Exeter or Totnes.
 
Weekend Engineering works
 
SRUG have learn't that there are some weekend engineering works planned for later in the year, once we have full details we will let your know. Our advice is always to check your journey at www.nationalrail.co.uk. If you are in any doubt then please do not hesitate to give me a ring.
 
Regards
Richard Bickford
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Lee
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« Reply #28 on: November 16, 2007, 01:57:42 pm »

From Saltash Rail Users Group :

SRUG would like to thank Saltash artist and rail user Stephen Fuller for agreeing to let us use an image of one of his paintings to produce a new postcard. The image of the Royal Albert Bridge shows a modern High Speed  train approaching Saltash station, and bears many similarities to Terence Cuneo^s painting of a steam train arriving at Saltash which is so famous throughout the railway world.

They go on sale for the first time tomorrow at a Craft Fair in Saltash Guildhall, and I hope to see some of you there. The fair is open from 9:30 to 14:30.

There will be the usual range of leaflets available, and advice if required. You can also admire the original oil painting from which the card has been reproduced, you might even want to buy it for Christmas!
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Lee
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« Reply #29 on: December 10, 2007, 11:41:21 am »

From Saltash Rail Users Group :

A new First Great Western timetable starts from tomorrow morning. There are not many changes that directly affect Saltash users, most of effect the Bristol area. We should begin to see benefits in the May timetable. I will keep you all posted when new services are confirmed, and we are pretty sure they will be. In the meantime, keep using trains from Saltash, and encourage more to do so. It is a simple numbers game, if we have more passengers, then we will get more trains.

Back to tomorrows changes. For Saltash, some departure times change, but by no more than two minutes. Notably the 0755 becomes 0753, the 0840 becomes 0839, the 0825 becomes 0827 (to allow a unit to be disconnected in Plymouth), these are all commuter services where every minute counts, please let me know if any of these services leaves earlier than stated! There are other changes so please check the timetable.

The only other change worth a mention is that the 0838 to Newquay, will now also stop at Liskeard, a stop that was dropped in May, because we gained the 0933. That was all to do with passing services on the single track section between Liskeard and Bodmin, which has been resolved by Network Rail.

A new timetable has been produced, the yellow Saltash timetable, is replaced with a winter blue version and is available at Saltash Library, Saltash Guildhall and at the station when weather permits. We hope to deliver a copy to all of Saltash if finances allow. If you spot any errors or have any suggestions for making it better then please let me know. More space has allowed us to add more times at other places, and we are now showing the times of connecting services.
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