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Author Topic: Cotswold Line - 2018 cancellation and amendments log  (Read 46815 times)
phile
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« Reply #165 on: February 07, 2018, 09:38:21 am »

I quite like the words "on a train" as opposed to "on this train". The way it's written doesn't even mean the train that was due to be used on that service.

Wording is standard and can apply to a different train ... for example if something is pulled up on a running line for a safety check and train(s) behind can't get through / have to turn back short.   Agreed it remains a cancellation as far as stations not served are concerned.

Journey Checks regularly say "due to xxxx on this train" when it is not "this" train but a reaction of an incident on another train.
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1st fan
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« Reply #166 on: February 07, 2018, 08:45:31 pm »

Thanks for the detailed response.
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Witham Bobby
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« Reply #167 on: February 08, 2018, 12:18:17 pm »

This one is probably outside the direct control of "GWR" but that doesn't help the delayed travellers

Quote
10:22 London Paddington to Hereford due 13:47
10:22 London Paddington to Hereford due 13:47 will no longer call at Slough.
It has been delayed between London Paddington and Reading and is now 55 minutes late.
This is due to a points failure.
Last Updated:08/02/2018 11:55

Quote
  11:22 London Paddington to Worcester Foregate Street due 13:44
11:22 London Paddington to Worcester Foregate Street due 13:44 is being delayed between London Paddington and Slough and is now expected to be 25 minutes late.
This is due to a points failure.
Last Updated:08/02/2018 11:54


1W01 - 11 late leaving Paddington, 53 late passing Acton West
« Last Edit: February 08, 2018, 12:24:11 pm by Witham Bobby » Logged
Worcester_Passenger
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« Reply #168 on: February 09, 2018, 11:23:04 am »

Well I did raise at the GWR Customer Panel Meeting this evening the issue of the reliability (or lack of it) currently on the Cotswolds in particular the amount of total cancellations and short running arising from staff or train availability.

The core reason given is not much more than what has already been discussed here, viz training of staff for IETs particularly at Worcester. As the staff are trained the issue should be progressively reduced and gone within 2 months or so. Etc Etc.

I did strongly advise that customers deserved some high level public explanation and reassurance, and just leaving the cancellations to pile up day after day without one builds up severe reputational damage.  Whether this advice is taken up remains to be seen.

I hesitate to say this, for fear of tempting the fates, but I do think that your raising of this subject has had the desired effect : there have been no significant cancellations on Wednesday and Thursday of this week. OK, on Wednesday the 19:42 Great Malvern - Paddington was cancelled after Reading, but there's alternatives once you've got to Reading. And some late running, as discussed above.

Thank you!


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Worcester_Passenger
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« Reply #169 on: February 10, 2018, 01:59:25 pm »

Didn't tempt the fates for Friday, but today, Saturday, is another matter:

The 12:22 Paddington - Moreton and 14:50 return was cancelled at one stage, but now
Quote
12:22 London Paddington to Moreton-in-Marsh due 14:00 will be reinstated.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 8. First class reduced. There are no reservations on this service.

14:50 Moreton-in-Marsh to London Paddington due 16:29 will be reinstated.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 8. First class reduced. There are no reservations on this service.

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charles_uk
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« Reply #170 on: February 10, 2018, 03:10:49 pm »

Cotswold Line travellers might be interested in this public meeting in Charlbury on 8th February, organised by the local MP: http://www.charlbury.info/events/5226

I was unable to attend this public meeting but would be interested to hear details of what was discussed - assuming it's appropriate for wider circulation.
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charles_uk
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« Reply #171 on: February 10, 2018, 04:25:36 pm »

This looks like it might mushroom:

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Cancellations to services at Worcester Shrub Hill
Due to a points failure at Worcester Shrub Hill all lines are blocked.
Train services running through this station may be cancelled or delayed. Disruption is expected until 18:00 10/02.
Customer Advice
Due to a points failure just to the London/Cheltenham Spa side of Worcester Shrub Hill station, no trains are able to run between Worcester Shrub Hill and Evesham/Cheltenham Spa

So far:

Quote
13:22 London Paddington to Great Malvern due 16:04 will be terminated at Worcester Foregate Street.
It will no longer call at Malvern Link and Great Malvern.
It is being delayed at Evesham and is now expected to be 35 minutes late.
This is due to a points failure.

Quote
14:22 London Paddington to Great Malvern due 17:00 will be delayed at Moreton-in-Marsh.
This is due to a points failure.

Quote
14:35 Great Malvern to London Paddington due 17:26 is being delayed between Worcester Shrub Hill and Pershore.
This is due to a points failure.
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Worcester_Passenger
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« Reply #172 on: February 11, 2018, 02:42:10 am »

The points round here are all very mechanical - and don't usually go wrong.

13:22 Paddington - Great Malvern arrived Shrub Hill 42 late.

14:22 Paddington - Great Malvern arrived Shrub Hill 28 late; cancelled there.

14:35 Great Malvern - Paddington 71 late.

14:50 Great Malvern - Weymouth (OK, not the Cotswold line) cancelled at Shrub Hill.

15:13 Hereford - Paddington 41 late.

16:57 Foregate Street - Paddington started from Shrub Hill and ran to time.
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Worcester_Passenger
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« Reply #173 on: February 11, 2018, 03:46:00 pm »

And today:

07:59 Paddington - Great Malvern cancelled after Shrub Hill "owing to a problem with the brakes" (RTT). 25 late at Shrub Hill.

08:39 Shrub Hill - Paddington 28 late - delayed at Charlbury by the above.

11:33 Great Malvern - Paddington started from Shrub Hill.

Quote
15:42 London Paddington to Worcester Foregate Street due 18:07
Facilities on the 15:42 London Paddington to Worcester Foregate Street due 18:07.
This is due to a shortage of train crew.
Will be formed of 3 coaches instead of 8.
Last Updated:11/02/2018 10:07

18:26 Worcester Foregate Street to London Paddington due 21:02 will be started from Oxford.
This is due to a shortage of train crew.
Will be formed of 3 coaches instead of 8.
Last Updated:11/02/2018 10:06

18:30 Hereford to London Paddington due 22:11 will be terminated at Reading.
This is due to a shortage of train managers.
Last Updated:11/02/2018 11:09
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Worcester_Passenger
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« Reply #174 on: February 12, 2018, 04:50:56 am »

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07:10 Moreton-In-Marsh to London Paddington due 08:51
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 5 from Oxford.
Last Updated:12/02/2018 04:42
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charles_uk
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« Reply #175 on: February 12, 2018, 07:20:49 am »

Quote
07:10 Moreton-In-Marsh to London Paddington due 08:51
This is due to more trains than usual needing repairs at the same time.
Will be formed of 3 coaches instead of 5 from Oxford.
Last Updated:12/02/2018 04:42

And that's misleading as it should be an eight coach HST but has been replaced by a Turbo for the last 21 days.
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charles_uk
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« Reply #176 on: February 12, 2018, 08:30:02 am »

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08:25 Worcester Foregate Street to London Paddington due 10:57 will be cancelled.
This is due to a shortage of train drivers.

as was the outward 05:47 Paddington to Worcester Foregate Street. Curiously, Realtime Trains gave the reason for this cancellation as being "due to the train being swapped (YU)".
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Worcester_Passenger
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« Reply #177 on: February 12, 2018, 09:17:45 am »

Quote
09:21 London Paddington to Worcester Foregate Street due 11:31 will be cancelled.
This is due to a shortage of train crew.
Last Updated:12/02/2018 09:07

12:00 Worcester Foregate Street to London Paddington due 14:27 will be cancelled.
This is due to a shortage of train crew.
Last Updated:12/02/2018 09:07

From the time of these posts, a last-minute change.
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charles_uk
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« Reply #178 on: February 12, 2018, 12:33:55 pm »

They're being drip fed today:

Quote
14:21 London Paddington to Worcester Foregate Street due 16:44 will be cancelled.
This is due to a shortage of train crew.

17:26 Worcester Foregate Street to London Paddington due 19:59 will be cancelled.
This is due to a shortage of train crew.

Edit to add that the following 15:22 Paddington to Great Malvern is running with just three coaches. Going to be a cosy one.
« Last Edit: February 12, 2018, 03:30:58 pm by charles_uk » Logged
Adelante_CCT
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« Reply #179 on: February 12, 2018, 12:48:43 pm »

Quote
08:25 Worcester Foregate Street to London Paddington due 10:57 will be cancelled.
This is due to a shortage of train drivers.

as was the outward 05:47 Paddington to Worcester Foregate Street. Curiously, Realtime Trains gave the reason for this cancellation as being "due to the train being swapped (YU)".

Both correct it appears, the stock that came out of the depot intended for the 05:47, was instead used for the 05:19 to Swansea, as the stock for this possibly had no driver.

Didn't do too much good though as it appears it encountered problems with long waits at Chippenham, Bath & Bristol forcing it to curtail at Cardiff 93 late
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