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Author Topic: News from TfL re: Hayes & Harlington Redevelopment  (Read 5140 times)
hassaanhc
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« Reply #45 on: May 22, 2018, 08:21:38 pm »

Just like cattle trains - no toilets. What are folks to do, especially the disabled or infirm? Maybe we all need to bring water bottles as T4L keep advising - but empty ones.

Just like all underground trains - no toilets.  What are folks to do?

Don't get me wrong mind you, I am of the opinion that all national rail trains, including Crossrail ones, should have toilets.   The low entrances without any stepping will be available at all Elizabeth Line only stations (i.e. the new ones), but differing platform heights and different train designs stopping at existing stations makes that impossible at the existing ones I'm afraid.
People manage with going before or after their journeys, just like would happen while travelling by other land-based transport. Or indeed while being out and about in public as toilets aren't always easy to find. I regularly travel on Class 707s (no toilets) for 40 minutes and have grown up using the London Underground so maybe I'm just used to it rather than not going far from a toilet just in case I may need it.

The Class 345s are, just like the S8 Stock on the Metropolitan Line, a suburban train designed as a compromise to cater for the majority of shorter peak hour journeys but with also some features aimed at the longer travellers. The layout is needed in order to cope with the huge demand for travel in the peaks (and for much of the day in Zones 1-3) plus also to get people on/off trains in a timely manner. Users of Southall, Ealing Broadway, Stratford, Forest Gate etc would love to actually be able to board the trains in the peaks (especially during disruption) instead of having to leave early in case their train is too full and they get left behind. The 387s used temporarily are seriously poor at coping with crush loads with their narrow doorways and aisles (the old 165s had a bit more space around the doors).
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Adelante_CCT
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« Reply #46 on: May 25, 2018, 08:43:53 pm »

More shock horror from the TfL takeover.

No more wifi, no more tables, thread bare seats, toilets that don't work, etc.

But more importantly, especially for one forum member, no buffet, no restaurant and no trolley!!!!  Shocked
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Electric train
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« Reply #47 on: May 27, 2018, 08:50:36 am »


The Class 345s are, just like the S8 Stock on the Metropolitan Line, a suburban train designed as a compromise to cater for the majority of shorter peak hour journeys but with also some features aimed at the longer travellers. The layout is needed in order to cope with the huge demand for travel in the peaks (and for much of the day in Zones 1-3) plus also to get people on/off trains in a timely manner. Users of Southall, Ealing Broadway, Stratford, Forest Gate etc would love to actually be able to board the trains in the peaks (especially during disruption) instead of having to leave early in case their train is too full and they get left behind. The 387s used temporarily are seriously poor at coping with crush loads with their narrow doorways and aisles (the old 165s had a bit more space around the doors).

The 345 are more a derivative of the class 378 or the more recent class 710 than the S stock, however you are right the 345's are designed as people movers specifically in from Hayes into and out of London likewise on the East side.

387's are outer suburban stock intended more for the Oxford / Newbury fasts and semi fasts and not the inner local stoppers. 

The 387's are working class 165 timetabling, the do make up lost time easier due to their better acceleration and braking
 
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broadgage
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« Reply #48 on: May 27, 2018, 02:19:57 pm »

More shock horror from the TfL takeover.

No more wifi, no more tables, thread bare seats, toilets that don't work, etc.

But more importantly, especially for one forum member, no buffet, no restaurant and no trolley!!!!  Shocked

I know not to whom you could possibly be referring !
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CJB666
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« Reply #49 on: June 10, 2018, 12:33:53 pm »

The brave new world of TfL Rail staff excelled themselves today - Sunday. At about 10.30 am Hayes & Harlington 'Station' (actually the permanent TfL building site) had trains calling at all four platforms - with no discernible pattern.

There were no less than SEVEN blue-uniformed staff on duty. All had been well trained to do - ABSOLUTELY NOTHING. Well maybe just to check that passengers touched in or out.

So without guidance or announcements intending passengers were waiting on all four platforms.

On platform 4 there were about 30 passengers waiting for Paddington. On platform 2 there were about 40 waiting for Paddington.

A GWR train was due in 5 minutes on platform 2. Despite two staff in the upper foyer no-one directed passengers to platform 2 - they were too busy playing on their iPads. On platform 4 there were four staff and yet no-one directed anyone to platform 2 either. The GWR train drew in - packed to the gunnels - when suddenly there was a mad rush from platform 4 over the bridge to platform 2. Most never made it. The GWR driver simply closed the doors and left.

One can only hope for improvements to customer service when the new station is eventually built in ten years' time. The service can't get any worse.
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