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Author Topic: Consequential Losses  (Read 7283 times)
TaplowGreen
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« Reply #30 on: March 13, 2018, 01:24:02 pm »

How about the "Rail Business of the year" trophy? Might get 50p for that? 😉
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bignosemac
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« Reply #31 on: March 13, 2018, 02:06:38 pm »

Seize Mark Hopwood's office chair. He might just get off his butt then.  Tongue
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Former FGW/GWR regular passenger. No more. Despicable company.
broadgage
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« Reply #32 on: May 06, 2018, 06:42:54 pm »

Bailiffs sent to large firms don't often take actual physical goods, the threat of so doing almost always produces payment by card or electronic transfer.
Companies that resisted paying up by offering all the usual excuses, tend to discover that they CAN pay the money instantly once bailiffs threaten to take away office furniture or IT equipment.

Although in theory a train could be taken, I doubt that it would ever happen. I cant imagine bailiffs being permitted to drive it on network rail tracks, and arranging a crane and road transport is far too complex, costly and time consuming.

Road vehicles are an easier target and are sometimes taken, if no money is forthcoming.
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"When customers say that they want a seat, they dont mean they want to sit with their knees behind their ears so that 4 more can sit down. They mean that they want an extra coach so that 74 more can sit down"
"Capacity on intercity routes should be about number of vehicles, not compressing people"
rogerw
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« Reply #33 on: May 06, 2018, 07:35:51 pm »

TOCs rarely own the trains so that bailiffs could not take them.  In fact if you look at it TOCs have very few major assets
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I like to travel.  It lets me feel I'm getting somewhere.
ellendune
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« Reply #34 on: May 06, 2018, 09:11:05 pm »

The fact that TOCs don't own trains was an essential feature of the privatisation. IIRC First Group may own some HSTs but not the GWR subsidiary. I understood that this was a condition of the franchise contract.   
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TaplowGreen
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« Reply #35 on: June 11, 2018, 06:42:56 am »

Customers still being misled;

https://www.bbc.co.uk/news/business-44430134
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didcotdean
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« Reply #36 on: June 11, 2018, 08:55:52 am »

The circumstances in the above report though seem not to be consequential losses, but direct. If the cancellation of the last train meant someone missed clinching a business deal rather than paying for a taxi to complete a journey for example that would be consequential.
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IndustryInsider
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« Reply #37 on: June 11, 2018, 09:29:48 am »

Good to see all three of the major First franchises, GWR, SWR and TPE, appeared to have all been giving out the correct advice.
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To view my cab run over the new Reading Viaduct as well as a relief line cab ride at Reading just after Platforms 12-15 opened and my 'before and after' video comparison of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/1
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« Reply #38 on: June 11, 2018, 05:25:50 pm »

Good to see all three of the major First franchises, GWR, SWR and TPE, appeared to have all been giving out the correct advice.

Yay, well done Capita !!!  Grin Grin
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7 Billion people on a wet rock - of course we're not happy
TaplowGreen
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« Reply #39 on: June 11, 2018, 07:25:33 pm »

For  anyone who needs it;

https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act-travel-amendments#claiming-for-consequential-loss?utm_campaign=whichukt&utm_medium=social&utm_source=twitter&utm_content=traincomp&utm_term=twnews
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ellendune
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« Reply #40 on: June 11, 2018, 10:33:55 pm »

Good to see all three of the major First franchises, GWR, SWR and TPE, appeared to have all been giving out the correct advice.

Well they were not mentioned as having given misleading or inconsistent advice... ...but the article didn't actually say they gave the right advice.. ..did they answer the phone?
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IndustryInsider
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« Reply #41 on: June 12, 2018, 09:26:09 am »

I assume Which? would have pointed it out if they had not answered.
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To view my cab run over the new Reading Viaduct as well as a relief line cab ride at Reading just after Platforms 12-15 opened and my 'before and after' video comparison of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/1
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