No, but it was curious that they were apologising for it on their notice.
This is true, but I guess they would see it as standard practice to apologise for any inconvenience to passengers intending to travel in these particular kinds of circumstances. It certainly wouldnt have done them any harm
PR▸ -wise.
Quote from the link below :
http://www.firstgreatwestern.co.uk/Content.aspx?id=2268Passengers should be advised that due to the Day 2 cancellations, passenger numbers to and from Cheltenham will be higher. In addition to this, the earlier first races mean that racegoers should attempt to catch earlier services if possible to help them get to the festival on time.