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Author Topic: The Coffee Shop forum and the GDPR (General Data Protection Regulation)  (Read 1865 times)
grahame
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« Reply #15 on: May 13, 2018, 06:29:25 pm »

Hmmm ... as I have NOT had to request an active response, I'm rather at a loss to know where the email was received and where it wasn't; it looks like it wouldn't be easy to establish a pattern from the "got it" and "didn't get it" reports.  Server logs tell me that there was a significant number of visits to this thread, and looking at the "who's active" on the bottom of the home page some old names I've not see in a while have visited.

Pragmatic decision - as the email was simply a politeness, leave it at that; those members here who have reported no reception can read the text up-thread and be aware, so no point in me doing a services of individual send and confirms.  Many thanks for your reports though - they have usefully informed me.
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bobm
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« Reply #16 on: May 13, 2018, 07:17:14 pm »

For the record I have received nothing.

I send out a couple of weekly newsletters and from experience I find btinternet, Hotmail and gmail have spates of blocking them.  The frustrating thing is neither I, as sender, nor the intended recipient gets any notification to say it has been trapped so apart from having no way of knowing they haven't made it through, there is no possibility of learning why and tweaking future messages.
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grahame
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« Reply #17 on: May 13, 2018, 07:25:03 pm »

For the record I have received nothing.

I send out a couple of weekly newsletters and from experience I find btinternet, Hotmail and gmail have spates of blocking them.  The frustrating thing is neither I, as sender, nor the intended recipient gets any notification to say it has been trapped so apart from having no way of knowing they haven't made it through, there is no possibility of learning why and tweaking future messages.

Utterly frustrating, isn't it?    Thank goodness the mailing was just a safety net for the Coffee Shop.   I suspect in our case it might relate to the unusually high volumes, and perhaps setting up an email dripper might have alleviated the issue.
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stuving
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« Reply #18 on: May 13, 2018, 08:50:20 pm »

I've had loads of "Topic reply" messages from you but, despite carefully checking everywhere, not this GDPR one. My mail hosting isn't on one of those big global systems listed above either, and while it's currently set to be too keen to apply the "spam" label I can still see those anyway.
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grahame
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« Reply #19 on: May 13, 2018, 09:17:50 pm »

I've had loads of "Topic reply" messages from you but, despite carefully checking everywhere, not this GDPR one. My mail hosting isn't on one of those big global systems listed above either, and while it's currently set to be too keen to apply the "spam" label I can still see those anyway.

I sent the emails out from a different host (silly me?) - may be a less trusted route into the swirls of the world's email systems ... a lesson for next time if indeed there is a "next time".    The responses that I HAVE had from the emails that went out still discourage me on balance fromre-doing the whole thing from our regular host, though!
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paul7755
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« Reply #20 on: May 13, 2018, 09:28:59 pm »

Not received at a btinternet.com address.  They havenít diverted it as spam.

Paul
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Southernman
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« Reply #21 on: May 13, 2018, 10:27:02 pm »

Got mine - thank you - not even in the Junk Mail!
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SandTEngineer
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« Reply #22 on: May 13, 2018, 10:55:51 pm »

Not received at my btinternet.com address.  It wasn't diverted to my spam folder either.
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Tiffy
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« Reply #23 on: May 14, 2018, 09:53:04 am »

Have got mine too directly into my In Box..
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Western Pathfinder
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« Reply #24 on: May 14, 2018, 10:00:23 am »

Nothing arrived as of this morning.
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PhilWakely
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« Reply #25 on: May 14, 2018, 01:57:06 pm »

Nowt received by me yet either.
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johnneyw
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« Reply #26 on: May 14, 2018, 03:10:31 pm »

Found the email in my spam folder. I've "had words" with said folder! 😀
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grahame
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« Reply #27 on: May 14, 2018, 03:11:28 pm »

I am concerned at the number of emails that have not got through ... and yet an awful lot have.  However, as the email is only an "advisory" and be virtue of these discussions has come to the attention of an awful lot of members, I'm not doing a resend.   I have learned that should I do a significant email in the future, I should use our regular host.

For frequent posters, I have quoted a great deal of extra text ( (here)) from a blog by Andy Calloway of Calloway Green. Nothing secret about that text - simply posted there because it's very long and I'm sure Andy Calloway wants public direction from search engines to his site not to ours.   Interesting reading for guests too - click on the link above direct to the blog.
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bignosemac
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« Reply #28 on: May 21, 2018, 09:03:41 pm »

Just got a GDPR email from Virgin Trains West Coast.

"Louise, opt in to continue hearing from us."

No idea who Louise is.  Huh
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rogerw
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« Reply #29 on: May 21, 2018, 09:16:19 pm »

Your alter ego perhaps  Grin Grin Grin
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Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
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