Train Graphic
Great Western Passengers' Forum Great Western Coffee Shop - [home] and [about]
Read about the forum [here].
Register and contribute [here] - it's free.
 22/10/2018 - ACoRP board nominations close
29/10/2018 - Avocet line AGM
30/10/2018 - Minehaed Rail Link Group
31/10/2018 - CCIF Applications close
06/11/2018 - Talk Oxford / 800 intro
10/11/2018 - RailFuture National Conference
Random Image
Train Running @GWR Twitter Acronyms/Abbreviations Station Comparator Rail News GWR co. site Site Style 1 2 3 4 Chat on off
October 19, 2018, 11:45:11 am *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most liked recent subjects
[96] Great Western Main Line electrification - ongoing discussion
[87] IETs into passenger service from 16 Oct 2017 and subsequent pe...
[41] Channel 5 series - Paddington Station 24/7, starting 11 Septem...
[41] Newly restored "Flying Scotsman" back in service - o...
[30] Phil's Madventures
[28] Infrastructure problems in Thames Valley causing disruption el...
News: A forum for passengers ... with input from rail professionals welcomed too
   Home   Help Search Calendar Login Register  
Pages: 1 [2]
Author Topic: Rail staff told not to help disabled passengers ...  (Read 930 times)
Transport Scholar
Hero Member
Posts: 16054

Question everything.

View Profile
« Reply #15 on: May 20, 2018, 02:10:10 pm »

It's not about the disabled passenger being late to the platform. It's about the TOC telling its rail staff, if providing assistance may take too long, not to do it.

Disabled passengers are well aware of the need to plan a little more carefully than able bodied. To be at the platform and in the right place, only to be told that assistance won't be provided, because either the train is already late, or assistance may delay it, is direct discrimination.

That is what GTR"s advice to staff appears to be promoting.

Former FGW/GWR regular passenger. No more. Despicable company.
Transport Scholar
Hero Member
Posts: 3076
View Profile
« Reply #16 on: May 20, 2018, 05:15:20 pm »

That wasnít my interpretation. My interpretation is if they arenít ready to go donít rush them on.
Transport Scholar
Hero Member
Posts: 2987

View Profile
« Reply #17 on: May 20, 2018, 08:18:33 pm »

Found this comment on the internet
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

Pages: 1 [2]
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by a customer of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link). Forum hosted by Well House Consultants