Train Graphic
Great Western Passengers' Forum Great Western Coffee Shop - [home] and [about]
Read about the forum [here].
Register and contribute [here] - it's free.
As it becomes bigger it become mostly management - [here]
 26/02/2019 - WWRUG AGM
11/03/2019 - ACoRP Conference
16/03/2019 - Railwayana Auction
20/03/2019 - TWSW General Meeting
20/03/2019 - JLTP Consultation closes
22/03/2019 - Flying Scotsman, Swanage Rly
Random Image
Train Running @GWR Twitter Acronyms/Abbreviations Station Comparator Rail news GWR co. site Site Style 1 2 3 4 Chat on off
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
February 23, 2019, 12:45:36 am *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most liked recent subjects
[145] ANDREW ADONIS: Rail disaster will be next
[58] St.Erth Park and Ride
[49] Who should you have to give up your seat for?
[46] FlyBE taken over
[41] Bradford North Curve / Direct services Melksham to Bath and Br...
[36] Infrastructure problems in Thames Valley causing disruption el...
News: A forum for passengers ... with input from rail professionals welcomed too
   Home   Help Search Calendar Login Register  
Pages: [1]
Author Topic: ORR Inquiry into May 2018 timetable disruption  (Read 214 times)
Hero Member
Posts: 23682

View Profile WWW Email
« on: June 28, 2018, 06:30:47 am »

ORR inquiry into May 2018 timetable disruption

You will be aware of ORR’s inquiry into the failure to introduce an effective new timetable in May 2018, and the subsequent disruption to the rail network. ORR is conducting the inquiry independently, at the request of the Secretary of State, in accordance with our duties under Section 51 of the Railways Act 2005.

The inquiry’s terms of reference are enclosed, which outline its structure and scope.

ORR Inquiry into May 2018 timetable disruption Terms of Reference
The inquiry will:
i. Identify factors that contributed to the failure to develop and implement an effective operational timetable in May 2018;
ii. draw conclusions about the management of operational risks created by major timetable changes, based on evidence about the causes and consequences of the disruption in May 2018, and its subsequent management; and
iii. where appropriate, make recommendations to the industry and government in advance of future major network changes for the benefit of passengers, other users and railway staff.

I applaud the examination of what happened in May so as to avoid the same disruptions we are still seeing from the May changes.   In particular, I am fearful of changes in January 2019 on the GWR network;  we are already experiencing levels of performance that are way down on what they were, and I've seen suggestions that the January timetable changes (which "MUST" happen at the start of January - excuse given for all the weekday B&H blockages) may in fact slip.   Preparations seem to be very much later in the day than the industry norm, and resources so stretched that a too-flimsy job is being done to inform potential passengers in good time.

I have copied a letter requesting evidence and the terms of enquiry which are circulating, and from which the above are quoted, at

The Inquiry in its first phase will include

Evidence gathering from passengers, passenger representative groups including Transport Focus, the rail industry and government regarding:

So I post this here to pass on to passengers who may have been effected in Northern or Southern, or who want to make points / add in wider evidence.

Interestingly, this letter came to me via an indirect source and I wonder how widely passengers or passenger groups are aware of the call for evidence.   Clearly, with a stated aim of "Evidence gathering from passengers" the enquiry will welcome publicity to ensure it widely reaches passengers.

Coffee Shop Admin, Member of Melksham Rail User Group, on the board of TravelWatch SouthWest and some more things besides
Transport Scholar
Hero Member
Posts: 3724

View Profile
« Reply #1 on: June 28, 2018, 07:31:58 am »

Interestingly, this letter came to me via an indirect source and I wonder how widely passengers or passenger groups are aware of the call for evidence.   Clearly, with a stated aim of "Evidence gathering from passengers" the enquiry will welcome publicity to ensure it widely reaches passengers.

I'm not so sure. This inquiry needs to know how many passengers were affected and how much, down to the lower levels of disruption. Media reporting, and self-reporting, can only tell you about a few extreme cases which - while still relevant - are meaningless without some statistical basis. So they need to keep control of the sampling of reports themselves, presumably by going out and asking people, as their primary source of passenger data.
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

Pages: [1]
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by a customer of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link). Forum hosted by Well House Consultants