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Author Topic: Train and bus companies working together at time of disruption  (Read 970 times)
grahame
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« on: August 28, 2018, 01:38:50 pm »

Obviously not thrilled at the broken down train blocking the line, but delighted to read that customers are able to use Faresaver buses - a good example of companies working together at times of disruption - THANK YOU to First and Faresaver for setting this arrangement up.

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Delays to services between Chippenham and Trowbridge via Melksham

Due to a broken down train at Chippenham some lines are blocked. Disruption is expected until 14:00 28/08.

Train services between Chippenham and Trowbridge via Melksham may be delayed by up to 45 minutes.

Additional Information

Replacement road transport will operate between Swindon and Chippenham at 13:30. Customers are also able to use Faresavers bus routes X31 and X34.
« Last Edit: August 28, 2018, 02:08:30 pm by grahame » Logged

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bobm
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« Reply #1 on: August 28, 2018, 02:10:36 pm »

The train, the 10:35 from Paddington to Plymouth - diverted via Swindon due to Newbury works - came to a stand just after Chippenham shortly before 12 noon.  Two hours later it has just started moving back towards Chippenham as 5C78.  I am not sure what happened to the passengers.  I doubt it was really terminated at Swindon as it departed, as normal, as 1C78 on time.

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10:35 London Paddington to Plymouth due 14:28

10:35 London Paddington to Plymouth due 14:28 was terminated at Swindon.

It will no longer call at Westbury, Castle Cary, Taunton, Tiverton Parkway, Exeter St Davids, Newton Abbot, Totnes and Plymouth.

This is due to a fault on this train.
Last Updated:28/08/2018 12:56
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tomL
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« Reply #2 on: August 28, 2018, 02:41:41 pm »

The train, the 10:35 from Paddington to Plymouth - diverted via Swindon due to Newbury works - came to a stand just after Chippenham shortly before 12 noon.  Two hours later it has just started moving back towards Chippenham as 5C78.  I am not sure what happened to the passengers.  I doubt it was really terminated at Swindon as it departed, as normal, as 1C78 on time.

Quote
10:35 London Paddington to Plymouth due 14:28

10:35 London Paddington to Plymouth due 14:28 was terminated at Swindon.

It will no longer call at Westbury, Castle Cary, Taunton, Tiverton Parkway, Exeter St Davids, Newton Abbot, Totnes and Plymouth.

This is due to a fault on this train.
Last Updated:28/08/2018 12:56

Looks like they were returned to Chippenham where the 12:30 Paddington to Penzance called additionally to pick them up.
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phile
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« Reply #3 on: August 28, 2018, 10:09:07 pm »

The train, the 10:35 from Paddington to Plymouth - diverted via Swindon due to Newbury works - came to a stand just after Chippenham shortly before 12 noon.  Two hours later it has just started moving back towards Chippenham as 5C78.  I am not sure what happened to the passengers.  I doubt it was really terminated at Swindon as it departed, as normal, as 1C78 on time.

Quote
10:35 London Paddington to Plymouth due 14:28

10:35 London Paddington to Plymouth due 14:28 was terminated at Swindon.

It will no longer call at Westbury, Castle Cary, Taunton, Tiverton Parkway, Exeter St Davids, Newton Abbot, Totnes and Plymouth.

This is due to a fault on this train.
Last Updated:28/08/2018 12:56

Looks like they were returned to Chippenham where the 12:30 Paddington to Penzance called additionally to pick them up.

And then the 1230 ex Paddington arrived Penzance 130L due to complete failure approaching St Erth necessitating the Sleeper 57 to go from Penzance to assist
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bobm
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« Reply #4 on: August 29, 2018, 07:09:49 pm »

Sleeper left 82 mins late as a result and was still 20 minutes late when it arrived at Paddington.
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grahame
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« Reply #5 on: May 14, 2019, 11:08:27 am »

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Replacement road transport will operate between Swindon and Chippenham at 13:30. Customers are also able to use Faresavers bus routes X31 and X34.

Sadly, today the X31 is NOT offered with the line between Chippenham and Bath closed.   It's only the bus service that runs .... between Chippenham and Bath!!

Quote
Cancellations to services between Chippenham and Bath Spa
Following a fault with the signalling system between Chippenham and Bath Spa the line has now reopened.
Train services running through these stations may be cancelled, delayed by up to 30 minutes or diverted. Disruption is expected until 11:30 14/05.
Customer Advice
First Bus route 178: Bristol (Temple Gate) - Keynsham (Post Office), First Bus route 37: Bristol (Bus Station Bay 19) - Lawrence Hill (Station) - Keynsham - Bath (Bus Station), First Bus route D1: Bath (Bus Station) - Bradford on Avon - Trowbridge - Westbury - Warminster - Salisbury, First Bus route D2: Bath (Bus Station) - Frome (Market Place) and First Bus route D3: Bath (Bus Station Bay 14) - Melksham are conveying passengers via any reasonable route until further notice.
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Robin Summerhill
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« Reply #6 on: May 14, 2019, 08:49:41 pm »

Quote

Replacement road transport will operate between Swindon and Chippenham at 13:30. Customers are also able to use Faresavers bus routes X31 and X34.

Sadly, today the X31 is NOT offered with the line between Chippenham and Bath closed.   It's only the bus service that runs .... between Chippenham and Bath!!

Quote
Cancellations to services between Chippenham and Bath Spa
Following a fault with the signalling system between Chippenham and Bath Spa the line has now reopened.
Train services running through these stations may be cancelled, delayed by up to 30 minutes or diverted. Disruption is expected until 11:30 14/05.
Customer Advice
First Bus route 178: Bristol (Temple Gate) - Keynsham (Post Office), First Bus route 37: Bristol (Bus Station Bay 19) - Lawrence Hill (Station) - Keynsham - Bath (Bus Station), First Bus route D1: Bath (Bus Station) - Bradford on Avon - Trowbridge - Westbury - Warminster - Salisbury, First Bus route D2: Bath (Bus Station) - Frome (Market Place) and First Bus route D3: Bath (Bus Station Bay 14) - Melksham are conveying passengers via any reasonable route until further notice.

It might be pertinent that First Bus and GWR are both part of First Group, which probably make inter-company co-operation easier.

It might also be pertinent that the problem was relatively short lived, with departures from CPM to BRI being cancelled or diverted only between 0815 and 1015. In the reverse direction only the 0930 ex-Bristol was cancelled, presumably through lack of a train at BRI to operate it. Perhaps there was insufficient time to organise something with Faresaver, or perhaps nobody bothered, or perhaps (?) GWR got First to run a replacement bus service between Bath & Chippenham? 


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