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  • Arriva Trains Wales - last day: October 13, 2018
  • KeolisAmey - Welsh franchise: October 14, 2018
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Author Topic: Change of franchise - Wales. 13 to 14 October  (Read 391 times)
grahame
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« on: September 16, 2018, 03:32:34 pm »

Arriva Trains Wales finishes at 2 a.m. on 14th October 2018.
KeolisAmey takes over.
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Coffee Shop Admin, Member of Melksham Rail User Group, on the board of TravelWatch SouthWest and some more things besides
Lee
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« Reply #1 on: September 16, 2018, 04:07:18 pm »

Will passengers be able to take a loo break in between?
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bignosemac
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« Reply #2 on: October 08, 2018, 02:58:54 pm »

The new website for the Wales TOC, Transport for Wales Rail Services (Gwasanaethau Rheilffyrdd Trafnidiaeth Cymru) will be:

https://tfwrail.wales

Just a holding page as I post, until the franchise changeover date of 14th October 2018.
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Former FGW/GWR regular passenger. No more. Despicable company.
welshman
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« Reply #3 on: October 08, 2018, 03:13:52 pm »

Just had an email

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Arriva Trains Wales will no longer provide ticket buying facilities on its website (www.arrivatrains.wales) and your customer account on this site will be closed at midnight on 13th October 2018. Rest assured this will not impact the collection or validity of any train tickets you may have already purchased from Arriva Trains Wales and ticket exchanges and refunds will still be possible as normal.
From 14th October www.tfwrail.wales will be the new website for train times, buying tickets and associated rail service information. On this website you can also set up a new customer account from the 14th October.

Hwyl.




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