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October 18, 2018, 12:21:41 pm *
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Author Topic: Punctuality during Parkway Blockade  (Read 252 times)
bradshaw
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« on: October 07, 2018, 05:53:08 pm »

Looking most days at the service though Maiden Newton during the blockade, it seems to have been more reliable. There have been a few problems but less than before.
Does this suggest that it is the section north of Parkway which leads to the delays?
It will be interesting to see what happens now the blockade is over.
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grahame
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« Reply #1 on: October 07, 2018, 06:25:31 pm »

Looking most days at the service though Maiden Newton during the blockade, it seems to have been more reliable. There have been a few problems but less than before.
Does this suggest that it is the section north of Parkway which leads to the delays?
It will be interesting to see what happens now the blockade is over.

When I complained about the 17:49 from Worcestershire to Weymouth being often late at Trowbridge and missing the last Melksham connection, I was told "it has a long way to come so what do you expect" by someone at GWR who I know quite well. I suspect you are right, and know to be right.

Yesterday, the 17:49 was only two minutes late and made the connection!  That's one out of three in the last few months for me.
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bradshaw
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« Reply #2 on: October 07, 2018, 08:10:41 pm »

I spoke too soon! A points failure at Yeovil Pen Mill is causing delays of up to 120 minutes, according to GWR Journey Check and Twitter
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Timmer
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« Reply #3 on: October 07, 2018, 08:57:50 pm »

When I complained about the 17:49 from Worcestershire to Weymouth being often late at Trowbridge and missing the last Melksham connection, I was told "it has a long way to come so what do you expect" by someone at GWR who I know quite well. I suspect you are right, and know to be right.

Yesterday, the 17:49 was only two minutes late and made the connection!  That's one out of three in the last few months for me.
Thatís the sort of answer Iíd expect to hear from a manager in BR days not from a company who is supposed to be providing a proper and usable service; not something BR was always known for.

Instead of coming up with a clever response, how about trying to come up with a solution to a timing issue that is causing your customers inconvenience?
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