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Author Topic: So what is the fare?  (Read 1087 times)
Bmblbzzz
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« on: October 29, 2018, 09:50:59 am »

A rather confused article on the Bristol Post about how First Bus in Bristol are introducing a flat fare of £2. Except that reading the whole article reveals it's only £2 if you use the mobile app; buy from the driver and it's £2.50. That's perhaps fair enough (except making the driver deal in 50ps increases dwell time due to change) but it's not even a flat fare, cos they still have the three-stop hop, the day rider, the night rider and several other ticket types. And it's still a ticket and still involves the driver – even if you use the app, you still have to show the driver. I don't think First have really got the idea.

https://www.bristolpost.co.uk/news/bristol-news/first-bus-introduce-flat-fare-2153223

Quote
Going Down...
Single ticket long trips (more than three miles) (bought on bus) Now £3. Will be £2.50

Single ticket long trips (more than three miles) mTicket/phone (in packs of five) Now £2.50. Will be £2

Going Up
Day Rider bought on bus. Now £4.50. Will be £5

Night Rider bought on bus. Now £3. Will be £3.50

Week ticket bought on bus. Now £18. Will be £20

Staying the same
Day Rider mTicket £4

Night Rider mTicket £3

Week ticket mTicket £17
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grahame
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« Reply #1 on: October 30, 2018, 06:26:37 am »

https://www.firstgroup.com/bristol-bath-and-west/news-and-service-updates/my-new-ticket

Generating an awful lot of response - mostly negative.   Strikes me as a big increase in the differential between app and pay-on-travel fares.    Comments from others very welcome; I have not fully read in (or been briefed) yet.

Social media feedback
https://www.facebook.com/FirstWestofEngland/photos/a.253298864754938/1908971049187703/
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ChrisB
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« Reply #2 on: October 30, 2018, 10:29:14 am »

What winds me up as someone who travels a lot is the number of apps I'm collecting in order to keep costs down....why can't each bus company simply have one app? Please?

Also, until they do, will they PLEASE put the (major) town they operate in as part of the app name on its badge - trying to remember which app is for which town/operator is bleeding difficult when all there is in the badge is a logo! Ditto taxi apps in this. They all assume one doesn't travel outside of your local town....
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LiskeardRich
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« Reply #3 on: October 30, 2018, 11:17:10 am »

. And it's still a ticket and still involves the driver – even if you use the app, you still have to show the driver. I don't think First have really got the idea.


The app doesn’t need to be shown to driver, just scan the QR code on the ticketer machine. It tells the driver on the screen what’s scanned.
Main instruction to us is to observe whether adult or child scanned, as more open to misuse of child tickets. I’ve only found myself challenging one person and he had a proof of child entitlement issued by First bus with an expiry date!
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bignosemac
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« Reply #4 on: October 30, 2018, 03:25:43 pm »

What winds me up as someone who travels a lot is the number of apps I'm collecting in order to keep costs down....why can't each bus company simply have one app? Please?

Also, until they do, will they PLEASE put the (major) town they operate in as part of the app name on its badge - trying to remember which app is for which town/operator is bleeding difficult when all there is in the badge is a logo! Ditto taxi apps in this. They all assume one doesn't travel outside of your local town....

Whilst not ideal, you can edit the name on app badges/tiles on both iPhone and Android.
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ChrisB
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« Reply #5 on: October 30, 2018, 03:50:52 pm »

oooh, instructions for an iphone7 would be welcomed, thanks!
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bignosemac
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« Reply #6 on: October 30, 2018, 04:39:55 pm »

For iPhone you either need to jailbreak your phone or use an icon changing app. Try the 'Iconical' app. It is a paid for app though. There may be free alternatives.

Us Android users have it much easier. Just long press the app icon and then you can edit the app name.
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Surrey 455
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« Reply #7 on: October 30, 2018, 09:41:16 pm »

Us Android users have it much easier. Just long press the app icon and then you can edit the app name.

Doesn't seem to work for me. I'm on Android 8 (Oreo).
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bignosemac
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« Reply #8 on: October 31, 2018, 12:39:09 am »

Apologies. Easy for those of us using Android and with a third party launcher. In my case Nova Launcher.
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Bmblbzzz
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« Reply #9 on: October 31, 2018, 11:00:53 am »

. And it's still a ticket and still involves the driver – even if you use the app, you still have to show the driver. I don't think First have really got the idea.


The app doesn’t need to be shown to driver, just scan the QR code on the ticketer machine. It tells the driver on the screen what’s scanned.
Main instruction to us is to observe whether adult or child scanned, as more open to misuse of child tickets. I’ve only found myself challenging one person and he had a proof of child entitlement issued by First bus with an expiry date!
Yes, the video shows boarding passengers stopping by the driver's cab and pressing their phones to the scanner. This means that only one passenger at a time can scan their ticket, and a passenger buying a ticket from the driver holds the whole queue up – because there still is a queue, even if everyone uses the app.
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mfpa
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« Reply #10 on: November 24, 2018, 11:34:10 am »

Most days I stand waiting to board a bus, delayed by people who need to fire up an app so that they can scan a QR code. In that respect, a physical ticket you just take out of your pocket is far quicker.
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Red Squirrel
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« Reply #11 on: November 24, 2018, 11:40:16 am »

Most days I stand waiting to board a bus, delayed by people who need to fire up an app so that they can scan a QR code. In that respect, a physical ticket you just take out of your pocket is far quicker.

Or dare I suggest they could use contactless, like shops, pubs, TfL...
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grahame
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« Reply #12 on: November 24, 2018, 12:47:03 pm »

Most days I stand waiting to board a bus, delayed by people who need to fire up an app so that they can scan a QR code. In that respect, a physical ticket you just take out of your pocket is far quicker.

Or dare I suggest they could use contactless, like shops, pubs, TfL...

An interesting discussion with First Bus at the panel last week - Cash is "worst" but they dislike contactless almost as much as they still have the fuss of chatting with the driver and working out what ticket you actually want, and then issuing it on paper.    I suspect that could be solved by a simple universal fare system!
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bignosemac
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« Reply #13 on: November 24, 2018, 04:26:47 pm »

Most days I stand waiting to board a bus, delayed by people who need to fire up an app so that they can scan a QR code. In that respect, a physical ticket you just take out of your pocket is far quicker.

Or dare I suggest they could use contactless, like shops, pubs, TfL...

Contactless can also be by phone. On my one and only bus journey this year (last week*), I witnessed a passenger struggle to unlock his phone, fire up his NFC and tap the right part of his device on the reader.



*£8.10 for a return from Chard to Taunton. EIGHT POUND TEN PEE. The same journey in July 2017, the last time I took it, was £6.80. 28 mile round trip. I worked out the the cost for the car journey would have been around £7.50. That incudes fuel - based on my vehicle's mpg, insurance and road tax (1/365 of their annual costs), and a daily pro rata cost for a generous £350 maintenance spend.
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Clan Line
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« Reply #14 on: November 24, 2018, 04:53:36 pm »


*£8.10 for a return from Chard to Taunton. EIGHT POUND TEN PEE. The same journey in July 2017, the last time I took it, was £6.80. 28 mile round trip. I worked out the the cost for the car journey would have been around £7.50. That incudes fuel - based on my vehicle's mpg, insurance and road tax (1/365 of their annual costs), and a daily pro rata cost for a generous £350 maintenance spend.


Depending on when you bought your car in its life cycle, the big financial cost is depreciation. The AA figures are quite frightening - an "average" car, doing 10,000 miles per year will have lost around 60% of its value after only 3 years .................. So a new £20,000 car would be costing 40p a mile in depreciation alone over those 3 years ...... Shocked Shocked Shocked  That's another £11 on your Taunton trip costs.   Plus loss of interest on your 20,000 quid - not much with today's interest rates though !!

That's why I am on the train to London tomorrow - the Fiesta takes us to the station only ...
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