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Author Topic: Tonight at Reading (01-12-2018) - Useless Staff  (Read 13794 times)
Dispatch Box
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« Reply #30 on: December 18, 2018, 19:22:26 »

The ones in Gloucester show some route lines in white and also train codes, but the signals show as grey dots, how odd?.
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grahame
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« Reply #31 on: December 18, 2018, 19:27:26 »

Well that does not look right, all the signals appear red, Some other things on it, does,nt seem to have any train codes on.

Correct at the time ... picture taken on 1st December, when Filton Bank was closed for engineering works and I was changing trains at Bristol Parkway, having arrived from a local station between Newport and Parkway on a train that was carrying on to Gloucester, and changing onto a London train.
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« Reply #32 on: December 18, 2018, 19:30:49 »

Well that does not look right, all the signals appear red, Some other things on it, does,nt seem to have any train codes on.

Correct at the time ... picture taken on 1st December, when Filton Bank was closed for engineering works and I was changing trains at Bristol Parkway, having arrived from a local station between Newport and Parkway on a train that was carrying on to Gloucester, and changing onto a London train.

Oh, no wonder then?.

Comparing this picture with the opentraintimes map, a set of points are missing along with others in wrong place, Has anyone else noticed.
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Adelante_CCT
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« Reply #33 on: December 18, 2018, 20:29:25 »

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having arrived from a local station between Newport and Parkway

Aztec West?  Wink
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« Reply #34 on: December 18, 2018, 20:37:19 »

The one atGloucester isn’t really used by staff, however I do like looking at it to track real-time information. I am also a victim of impatience, as soon as the train stops at a signal I get out OTT (Open Train Times website)  Wink
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« Reply #35 on: December 18, 2018, 20:44:02 »

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Those screens are exceedingly useful in helping inform passengers who have some base knowledge of what's going on.  I don't have a picture of the Reading one where this thread started ... here's part of the Bristol Parkway one.

I have cottoned onto these recently - they seem to be on most platforms, on the side of one of the escalators on the high number platforms and another at the west end of platforms 4-6.

They are useful, but often out of action and sometimes trains "go missing" on them. It would be nice if they were larger and better positioned for public use in more prominent places.
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johnneyw
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« Reply #36 on: December 18, 2018, 20:58:25 »

Are there any recommendations for a link to signalling diagram screens? I'm aware of the Open Train Times site. Is this the most recommend?
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grahame
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« Reply #37 on: December 18, 2018, 21:04:39 »

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having arrived from a local station between Newport and Parkway

Aztec West?  Wink

Not yet possible ...
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« Reply #38 on: December 18, 2018, 21:15:07 »

Are there any recommendations for a link to signalling diagram screens? I'm aware of the Open Train Times site. Is this the most recommend?

It’s maps are of the highest quality IMHO (in my humble opinion) and have details often not shown on other sites (aspects, routes, track occupation, level crossing status etc.), but by no means all maps that could have all those features do have them, and nationwide coverage isn’t as comprehensive as some others.
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johnneyw
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« Reply #39 on: December 18, 2018, 21:19:59 »

Are there any recommendations for a link to signalling diagram screens? I'm aware of the Open Train Times site. Is this the most recommend?

It’s maps are of the highest quality IMHO (in my humble opinion) and have details often not shown on other sites (aspects, routes, track occupation, level crossing status etc.), but by no means all maps that could have all those features do have them, and nationwide coverage isn’t as comprehensive as some others.

Many thanks for that II. If I may be so bold, are there also sites that replicate the platform arrivals and departures screens?
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grahame
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« Reply #40 on: December 18, 2018, 21:31:06 »

Many thanks for that II. If I may be so bold, are there also sites that replicate the platform arrivals and departures screens?

Things like [[this]] - capture attached?

Link to Iris Tiger is listed at http://www.firstgreatwestern.info/coffeeshop/index.php?topic=1761.0 - http://iris2.rail.co.uk/tiger/
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« Reply #41 on: December 22, 2018, 19:45:20 »

More a case of useless CIS (Customer Information System) at Reading this afternoon.

Before hopping on my train home (16:32), I was on the upper level where the display for P9 was touting the 08:54 to Hereford. Now that may have been the next one, on Monday, but I'd jump to he same conclusion as you - that it had frozen this morning and no-one had fixed it. There was not even any extra help, like a sign or staff member there, or extra words in announcements such as "ignore the display at the top of the stairs for P9".

Obviously that would matter quite a lot on P9 (less so on P10 or P11), since its trains go to a wide variety of places. As it happens, just then the next train was for Slough and Paddington - the first time I've seen P9 used in the reverse direction. If you wanted the fast train to Slough a bit of help finding it in such an unlikely place would have been welcome.

P10 and p11 were both in use at the time, and it (1P57 from oxford) crossed to the Up Main, and then to the Up Relief through Twyford P4 but was back on the Up Main and P3 at Slough. I can't see why it didn't stay on the Up Main as pathed, since nothing passed it. All this swapping about confused some online displays at the time, and at least one still is.
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« Reply #42 on: December 22, 2018, 21:59:09 »

More a case of useless CIS (Customer Information System) at Reading this afternoon.

Before hopping on my train home (16:32), I was on the upper level where the display for P9 was touting the 08:54 to Hereford. Now that may have been the next one, on Monday, but I'd jump to he same conclusion as you - that it had frozen this morning and no-one had fixed it. There was not even any extra help, like a sign or staff member there, or extra words in announcements such as "ignore the display at the top of the stairs for P9".

Obviously that would matter quite a lot on P9 (less so on P10 or P11), since its trains go to a wide variety of places. As it happens, just then the next train was for Slough and Paddington - the first time I've seen P9 used in the reverse direction. If you wanted the fast train to Slough a bit of help finding it in such an unlikely place would have been welcome.

P10 and p11 were both in use at the time, and it (1P57 from oxford) crossed to the Up Main, and then to the Up Relief through Twyford P4 but was back on the Up Main and P3 at Slough. I can't see why it didn't stay on the Up Main as pathed, since nothing passed it. All this swapping about confused some online displays at the time, and at least one still is.

What sort of staff do they have in Reading?. Why did they not just switch it off for 30 seconds and back on, it would of rebooted and probably then alright. I remember at Gloucester, the one on platform 1 crashed, Showing a 12:42 to Frome. Anyway switched it off, then on, after a few startup messages it showed 15:37 Great Malvern. Been alright since, Mind you we did just have a thunderstorm at lunchtime that day.

Note: If the platform staff had phoned cis at swindon,they can also reboot the whole system in a station.
« Last Edit: December 22, 2018, 22:12:58 by Dispatch Box » Logged
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