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Author Topic: GWR boss out of touch with its problems, says Labour MP  (Read 485 times)
basset44
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« on: February 05, 2019, 02:26:39 pm »

Hi All,

A rail company boss is "out of touch" with some of the problems faced by his firm, a Welsh Labour MP has claimed.

Stephen Doughty said Great Western Railway managing director Mark Hopwood had been "unwilling" to "get a grip on a litany of failures" in recent years.

Train cancellations have more than doubled for some weekend and bank holiday services between Wales and England, figures have shown.

GWR said its performance improved by more than 10% in the past six months.
◾World Cup rail staffing excuse criticised
◾'Critical' rail shortage is seven trains

Cardiff South and Penarth MP Mr Doughty led a Westminster Hall debate on the company's performance on Tuesday in which MPs criticised delays, overcrowding and ticket costs.

https://www.bbc.co.uk/news/uk-wales-politics-47132948

Basset
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TaplowGreen
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« Reply #1 on: February 05, 2019, 05:39:36 pm »

Hi All,

A rail company boss is "out of touch" with some of the problems faced by his firm, a Welsh Labour MP has claimed.

Stephen Doughty said Great Western Railway managing director Mark Hopwood had been "unwilling" to "get a grip on a litany of failures" in recent years.

Train cancellations have more than doubled for some weekend and bank holiday services between Wales and England, figures have shown.

GWR said its performance improved by more than 10% in the past six months.
◾World Cup rail staffing excuse criticised
◾'Critical' rail shortage is seven trains

Cardiff South and Penarth MP Mr Doughty led a Westminster Hall debate on the company's performance on Tuesday in which MPs criticised delays, overcrowding and ticket costs.

https://www.bbc.co.uk/news/uk-wales-politics-47132948

Basset


A very fair assessment of the invisible man.
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IndustryInsider
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« Reply #2 on: February 05, 2019, 06:01:08 pm »

Indeed, though with things currently improving in most areas, perhaps the debate has come six months too late to force much action?
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phile
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« Reply #3 on: February 05, 2019, 06:21:58 pm »

Already a thread here:-

http://www.firstgreatwestern.info/coffeeshop/index.php?board=26.0
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bignosemac
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« Reply #4 on: February 05, 2019, 06:51:25 pm »

Same old parroted platitudes from Mark Hopwood's human shield, Dan Panes, across the media today.

Including using that old BR chestnut, "We're getting there." Roll Eyes
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Time flies by when you're a driver of a train,
Speeding out of Trumpton with a cargo of cocaine.
MarkHopwood
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« Reply #5 on: February 14, 2019, 09:14:52 pm »

A human shield? Never thought of Dan that way!
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Timmer
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« Reply #6 on: February 14, 2019, 09:25:02 pm »

A very warm welcome to the forum Mark. Good to have you aboard.
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bradshaw
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« Reply #7 on: February 14, 2019, 10:17:05 pm »

This thread appeared on Twitter after the MPs comments. It is worth reading.

https://twitter.com/noeldolphin/status/1093925907146915841?s=21
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LiskeardRich
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« Reply #8 on: February 14, 2019, 10:33:31 pm »

The majority of factors I understand to be external. DfT and NR imposed issues. Not sure which magic tricks he meant to pull out the hat?
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Tony (Ex FT, N!)
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« Reply #9 on: Yesterday at 02:36:48 pm »

A warm welcome from me too, MarkHopwood!
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Now, please!
YouKnowNothing
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« Reply #10 on: Yesterday at 03:41:28 pm »

Count the number of times the head of Scots Rail has come out and publicly apologised for the issues that they are facing under the same circumstances. Then compare that to the number of times Mr Hopwood has done the same thing.

I fully appreciate the circumstances that GWR are under from the engineering difficulties faced by NR and the strategic decisions made by the DFT. However, GWR's responsibility lies in its communications of the issues and mitigation of the issues. In those areas over the last few years, I believe it has been found wanting.
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