Train Graphic
Great Western Passengers' Forum Great Western Coffee Shop - [home] and [about]
Read about the forum [here].
Register and contribute [here] - it's free.
Look at what motivates people - [here]
 25/09/2019 - WWRUG / Transport Focus
03/10/2019 - ACoRP Community Rail Awards
05/10/2019 - WSR shuttle last for 2019
10/10/2019 - IET Signalling Talk - Reading
16/10/2019 - MRUG meeting
16/10/2019 - ACoRP board nominations close
Random Image
Train Running @GWR Twitter Acronyms/Abbreviations Station Comparator Rail news GWR co. site Site Style 1 2 3 4 Chat on off
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
September 23, 2019, 06:37:35 am *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most liked recent subjects
[90] Swindon resignalling, closure and preservation of Swindon Pane...
[85] Templecombe
[64] Great Western Main Line electrification - ongoing discussion
[56] Travelogue observations - 23rd September 2019 - starting homew...
[41] Storing petrol
[35] St.Erth Park and Ride
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: [1] 2
  Print  
Author Topic: GWR boss out of touch with its problems, says Labour MP  (Read 3815 times)
basset44
Hero Member
*****
Posts: 311


View Profile
« on: February 05, 2019, 02:26:39 pm »

Hi All,

A rail company boss is "out of touch" with some of the problems faced by his firm, a Welsh Labour MP has claimed.

Stephen Doughty said Great Western Railway managing director Mark Hopwood had been "unwilling" to "get a grip on a litany of failures" in recent years.

Train cancellations have more than doubled for some weekend and bank holiday services between Wales and England, figures have shown.

GWR said its performance improved by more than 10% in the past six months.
◾World Cup rail staffing excuse criticised
◾'Critical' rail shortage is seven trains

Cardiff South and Penarth MP Mr Doughty led a Westminster Hall debate on the company's performance on Tuesday in which MPs criticised delays, overcrowding and ticket costs.

https://www.bbc.co.uk/news/uk-wales-politics-47132948

Basset
Logged
TaplowGreen
Transport Scholar
Hero Member
******
Posts: 4683


View Profile
« Reply #1 on: February 05, 2019, 05:39:36 pm »

Hi All,

A rail company boss is "out of touch" with some of the problems faced by his firm, a Welsh Labour MP has claimed.

Stephen Doughty said Great Western Railway managing director Mark Hopwood had been "unwilling" to "get a grip on a litany of failures" in recent years.

Train cancellations have more than doubled for some weekend and bank holiday services between Wales and England, figures have shown.

GWR said its performance improved by more than 10% in the past six months.
◾World Cup rail staffing excuse criticised
◾'Critical' rail shortage is seven trains

Cardiff South and Penarth MP Mr Doughty led a Westminster Hall debate on the company's performance on Tuesday in which MPs criticised delays, overcrowding and ticket costs.

https://www.bbc.co.uk/news/uk-wales-politics-47132948

Basset


A very fair assessment of the invisible man.
Logged
IndustryInsider
Hero Member
*****
Posts: 7529


View Profile
« Reply #2 on: February 05, 2019, 06:01:08 pm »

Indeed, though with things currently improving in most areas, perhaps the debate has come six months too late to force much action?
Logged

To view my GWML Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/
phile
Hero Member
*****
Posts: 1278

Language spoken Welsh as well as English


View Profile Email
« Reply #3 on: February 05, 2019, 06:21:58 pm »

Already a thread here:-

http://www.firstgreatwestern.info/coffeeshop/index.php?board=26.0
Logged
bignosemac
Transport Scholar
Hero Member
******
Posts: 16990


Coffee Shop Forum Roving Reporter


View Profile
« Reply #4 on: February 05, 2019, 06:51:25 pm »

Same old parroted platitudes from Mark Hopwood's human shield, Dan Panes, across the media today.

Including using that old BR chestnut, "We're getting there." Roll Eyes
Logged

MarkHopwood
Full Member
***
Posts: 54


View Profile
« Reply #5 on: February 14, 2019, 09:14:52 pm »

A human shield? Never thought of Dan that way!
Logged
Timmer
Global Moderator
Hero Member
*****
Posts: 5226


View Profile
« Reply #6 on: February 14, 2019, 09:25:02 pm »

A very warm welcome to the forum Mark. Good to have you aboard.
Logged
bradshaw
Transport Scholar
Hero Member
******
Posts: 642



View Profile
« Reply #7 on: February 14, 2019, 10:17:05 pm »

This thread appeared on Twitter after the MPs comments. It is worth reading.

https://twitter.com/noeldolphin/status/1093925907146915841?s=21
Logged
LiskeardRich
Transport Scholar
Hero Member
******
Posts: 3207

richardwarwicker@hotmail.co.uk
View Profile
« Reply #8 on: February 14, 2019, 10:33:31 pm »

The majority of factors I understand to be external. DfT and NR imposed issues. Not sure which magic tricks he meant to pull out the hat?
Logged

All posts are my own personal believes, opinions and understandings!
TonyK
Global Moderator
Hero Member
*****
Posts: 4488


The artist formerly known as Four Track, Now!


View Profile
« Reply #9 on: February 15, 2019, 02:36:48 pm »

A warm welcome from me too, MarkHopwood!
Logged

Now, please!
YouKnowNothing
Full Member
***
Posts: 72


View Profile Email
« Reply #10 on: February 15, 2019, 03:41:28 pm »

Count the number of times the head of Scots Rail has come out and publicly apologised for the issues that they are facing under the same circumstances. Then compare that to the number of times Mr Hopwood has done the same thing.

I fully appreciate the circumstances that GWR are under from the engineering difficulties faced by NR and the strategic decisions made by the DFT. However, GWR's responsibility lies in its communications of the issues and mitigation of the issues. In those areas over the last few years, I believe it has been found wanting.
Logged
Sixty3Closure
Sr. Member
****
Posts: 281


View Profile
« Reply #11 on: February 16, 2019, 11:48:58 pm »

The majority of factors I understand to be external. DfT and NR imposed issues. Not sure which magic tricks he meant to pull out the hat?

I think most posters here accept that many issues are outside of FGW control but they don't do very well on the ones are.

The website, provision of information, incident management...
Logged
TaplowGreen
Transport Scholar
Hero Member
******
Posts: 4683


View Profile
« Reply #12 on: February 17, 2019, 07:32:54 am »

The majority of factors I understand to be external. DfT and NR imposed issues. Not sure which magic tricks he meant to pull out the hat?

I think most posters here accept that many issues are outside of FGW control but they don't do very well on the ones are.

The website, provision of information, incident management...

........customer service.....
Logged
the void
Sr. Member
****
Posts: 106


View Profile
« Reply #13 on: February 17, 2019, 05:01:52 pm »

When the latest Direct Award franchise extention was given, the conversation with the DfT went something along the lines of "Due to all the upgrades going on, your network is going to be pretty shitty for the next few years, as such we are not going to put the franchise out to tender. It's going to be a bit of a poison chalise and nobody will want it, so if you are willing to take all the flak for things being a bit shitty, and keep all that shit away from us then you can keep running the franchise for the next couple of years until we are in a position to re-let it. And we promise not to hold the shittyness against you went it comes to the next franchise compitition."

GWR are doing exactly what was asked of them by the DfT, so I would argue that it's actually Stephen Doughty who is out of touch for failing to comprehend the politics of the situatuion.
Logged
SandTEngineer
Transport Scholar
Hero Member
******
Posts: 2994


Climbing a Pole Somewhere in the far Southwest


View Profile
« Reply #14 on: February 17, 2019, 07:26:51 pm »

Is it necessary to use full rude words on here to make your point?  A few stratigic *** would do it...... Roll Eyes
Logged

Out of this nettle, Danger, we pluck this flower, Safety.
[Henry IV, Part 1, Act 2, Scene 3]
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1] 2
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by a customer of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page