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Author Topic: Smartcards - can't transfer paper ticket  (Read 3108 times)
Surrey 455
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« Reply #45 on: February 05, 2019, 10:09:04 pm »

If you have a paper ticket, you need to carry your paper photocard. If you want to use your smartcard photo(card), you have to have your ticket on your smartcard also. I wouldn't recommend trying to game the system as the T&Cs on both will catch you out.

Crosscountry crew are unable to read smartcards! A smartcard season valid Oxford-Reading is already catching them out. The  train manager the other night smiled and accepted my (other TOC) smartcard - I guess they have to, as they can't prove otherwise.

ITSO smartcards are readable at any ITSO-enabled gateline - doesn't matter which TOC issued it. Chiltern smartcards are readable already at GWR enabled gatelines. So theoretically, I could load a GWR ticket onto my Chiltern smartcard....I guess that's where we will ultimately get to - just having one smartcard available nationalyy for all tickets, regardless of which TOC issued the smartcard & ticket. Wish they'd get on with this!

I received email confirmation from SWR today that if I were to get one of their smartcards, I would not be able to tap on the gateline at Epsom (Southern Railway) to get out, I'd need to get a human to let me in or out. I've had my latest annual paper ticket (flimsy plastic really) for just over a month now and the print is starting to fade. It may not be long before I take the plunge and go contactless.
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Thank you for your enquiry; unfortunately Southern Smart Ticketing doesn’t work the same way as ours meaning interoperability is delayed until later this year.

However, you can travel through the station as the break of journey is valid, the gateline staff will be able to read the card on handheld devices; just not on the gateline itself.
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ChrisB
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« Reply #46 on: February 06, 2019, 09:20:34 am »

What they haven't done is enabled fares not set by them into their database - the gate reader can interrogate all ITSO cards.
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Phantom
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« Reply #47 on: March 28, 2019, 10:32:07 am »

Have been using my card since the start of last week
Odd thing some days it scans first time, other times it takes a couple of attempts and also failed to work twice
The other odd thing when it is being checked nobody has actually scanned it yet the guard keeps remarking that I am a GWR employee !
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didcotdean
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« Reply #48 on: March 28, 2019, 12:06:43 pm »

The genuine GWR employee card is a bit different in design, but possibly there are more of these in circulation at present than the version for the public.
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IndustryInsider
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« Reply #49 on: March 28, 2019, 02:23:38 pm »

The other odd thing when it is being checked nobody has actually scanned it yet the guard keeps remarking that I am a GWR employee !

I think a few guards have yet realise the difference, as staff travel cards were issued first and look very similar!
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