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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Out of order TVM - lost passengers
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Author Topic: Out of order TVM - lost passengers  (Read 5208 times)
TaplowGreen
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« Reply #15 on: March 25, 2019, 09:29:35 »
.......Monday morning

Cholsey: Ticket Vending Machine problem
Henley-On-Thames: Ticket Vending Machine problem
Kemble: Ticket Vending Machine problem
Stonehouse: Ticket Vending Machine problem
Stroud: Ticket Vending Machine problem
Worle: Ticket Vending Machine problem
Yatton: Ticket Vending Machine problem
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rogerw
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« Reply #16 on: March 25, 2019, 17:14:05 »
At 0810 this morning at Trowbridge both ticket machines were out of order and only one of the two windows in the ticket office was staffed.  I think the other person was trying to restore the machines to working order.  I'll see what tomorrow brings as I am travelling in to Bristol 3 days this week for a course.
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eightonedee
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« Reply #17 on: March 25, 2019, 21:56:42 »
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I think the section may come and go (if there's nothing to report).

Yes - found it this morning on my mobile. It occurs to me that many (most?) punters/passengers might not realise that "Station Updates" would be the place to find this. I checked a few other TOC▸ (Train Operating Company)'s websites and all seemed to be the same.

Time perhaps for someone to put some thought into website design and layout to make this easier to find?
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grahame
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« Reply #18 on: March 26, 2019, 07:30:07 »
Quote from: eightonedee on March 25, 2019, 21:56:42
Time perhaps for someone to put some thought into website design and layout to make this easier to find?

The ... nightmare ... of knowing what to put where on a web site. As soon as you promote something, you demote something else - be it loosing data on an already-crowded page, or loosing effect on a marketing splash.

I am ... tempted for the future release ... to update our cancellation map, removing the road congestion spots, adding in station issues and perhaps engineering changes planned. To do so, I need to switch from scraping to more complex but more robust industry feeds.  Certainly, looking to see if the TVM▸ (Ticket Vending Machine) at your departing station is faulty via an alphabetic list on a pulldown ... ain't intuitive.
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grahame
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« Reply #19 on: April 21, 2019, 16:36:09 »
Revisiting this thread on a 'random' day .. looking to see what's happening on JourneyCheck's Station Updates

Quote
Dorking Deepdene: Ticket Vending Machine problem
Redruth: Ticket Vending Machine problem
Stroud: Ticket Vending Machine problem
Torquay: Ticket Vending Machine problem
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« Reply #20 on: April 23, 2019, 21:46:45 »
Quote from: grahame on April 21, 2019, 16:36:09
Revisiting this thread on a 'random' day .. looking to see what's happening on JourneyCheck's Station Updates

Quote
Dorking Deepdene: Ticket Vending Machine problem
Redruth: Ticket Vending Machine problem
Stroud: Ticket Vending Machine problem
Torquay: Ticket Vending Machine problem

I went past Deepdene on the bus yesterday. The TVMs▸ (Ticket Vending Machine) are either side of the bridge at the bottom of the stairs / pathway to each platform. The Reading bound TVM has been vandalised - smashed screen. The other TVM may have been in service. Didn't look damaged to me.
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