When Online Tells You One Price and the Station Ticket Office Charges You Anothe

johnneyw

Transport Scholar
Hero Member

Posts: 2274

From station to station, back to Bristol city....

When Online Tells You One Price and the Station Ticket Office Charges You Anothe

« on: May 11, 2019, 11:06:53 »

Decided to go to Stroud today so last night looked up times and fares online. Day return from Temple Meads with Senior Railcard, £8.40 for the 10.35 direct to Swindon and change there for Stroud. I think it's Swindon direct at the moment due to works at Bath. I get to the TM^‡ ticket office today and the cost is double. When I questioned that, I was told that it was only for trains through Gloucester. I pointed out that online the prices included the Swindon option but the chap was adamant.
Oh well, day out I Cardiff instead then.


	Logged

plymothian

Hero Member

Posts: 822

Re: When Online Tells You One Price and the Station Ticket Office Charges You Anothe

« Reply #1 on: May 11, 2019, 12:07:28 »

Bristol ticket office is correct.

Price query on BR^▸ Fares shows £8.40 CDR^▸ via Gloucester and £15.65 any permitted

Planning the journey on (Bristol Temple Meads - next trains)/STD/today/1200/dep/today/1400/dep#outwardJump" target="_blank">NRE^‡ shows the 2 fares correctly against the 2 routes.


	Logged

Please be aware that only the first 4 words of this post will be platformed on this message board.

johnneyw

Transport Scholar
Hero Member

Posts: 2274

From station to station, back to Bristol city....

Re: When Online Tells You One Price and the Station Ticket Office Charges You Anothe

« Reply #2 on: May 11, 2019, 16:56:43 »

Thanks for that. I will have another look but both Trainline and one other site were offering tickets at £8.40 through Swindon yesterday for travel today.
Not to worry, had a corker of a day in Cardiff instead.

Edit: I had another look and I have to concur with plymothian, I couldn't find an online ticket at that price. Can only guess it was my misreading in the first place. Annoyingly, I can't even blame it on a little too much early weekend refreshment!


« Last Edit: May 11, 2019, 21:39:54 by johnneyw »	Logged

Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

Pages: [1]

« previous next »