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Author Topic: Smartcards across the GWR network.  (Read 5798 times)
plymothian
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« Reply #30 on: September 06, 2019, 09:58:37 am »

Just over 22,000 new season tickets ticket flows have been made available for use on smartcards; passengers can now travel between nearly every GWR station using a touch smartcard loaded with a season ticket.
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Phantom
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« Reply #31 on: September 06, 2019, 10:19:18 am »

I got one of these cards pretty much as soon as they were available, more in the hope that unlike the paper tickets these may last a bit longer
Considering I literally keep it in my wallet apart from ticket checks / going through a barrier.
The printed cover with my name etc on is already starting to peel off

Getting a replacement could be interesting
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plymothian
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« Reply #32 on: September 07, 2019, 08:02:03 am »

I got one of these cards pretty much as soon as they were available, more in the hope that unlike the paper tickets these may last a bit longer
Considering I literally keep it in my wallet apart from ticket checks / going through a barrier.
The printed cover with my name etc on is already starting to peel off

Getting a replacement could be interesting

Your name and photo is printed onto the card, the bit peeling off is only a laminate overlay, as long as the ink doesn't come off too your card will be fine.
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Surrey 455
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« Reply #33 on: September 08, 2019, 12:13:47 am »

I got one of these cards pretty much as soon as they were available, more in the hope that unlike the paper tickets these may last a bit longer
Considering I literally keep it in my wallet apart from ticket checks / going through a barrier.
The printed cover with my name etc on is already starting to peel off

Getting a replacement could be interesting

Your name and photo is printed onto the card, the bit peeling off is only a laminate overlay, as long as the ink doesn't come off too your card will be fine.

Is your photo on the card? My SWR touch card just has my name and serial number. The photo card is separate.
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plymothian
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« Reply #34 on: September 08, 2019, 10:22:45 am »

I got one of these cards pretty much as soon as they were available, more in the hope that unlike the paper tickets these may last a bit longer
Considering I literally keep it in my wallet apart from ticket checks / going through a barrier.
The printed cover with my name etc on is already starting to peel off

Getting a replacement could be interesting

Your name and photo is printed onto the card, the bit peeling off is only a laminate overlay, as long as the ink doesn't come off too your card will be fine.

Is your photo on the card? My SWR touch card just has my name and serial number. The photo card is separate.

GWR touch smartcards incorporate a photo.
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PhilWakely
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« Reply #35 on: September 08, 2019, 12:13:15 pm »

I got one of these cards pretty much as soon as they were available, more in the hope that unlike the paper tickets these may last a bit longer
Considering I literally keep it in my wallet apart from ticket checks / going through a barrier.
The printed cover with my name etc on is already starting to peel off

Getting a replacement could be interesting

Your name and photo is printed onto the card, the bit peeling off is only a laminate overlay, as long as the ink doesn't come off too your card will be fine.

Is your photo on the card? My SWR touch card just has my name and serial number. The photo card is separate.

GWR touch smartcards incorporate a photo.

But you still require a separate photocard if you are a GWR season ticket holder.
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plymothian
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« Reply #36 on: September 09, 2019, 10:03:30 am »

Officially, no.  You can happily travel around without showing a pink photocard.

A trial is ongoing for Reading - Paddington commuters to only issue their smartcard without a photocard and a move away from issuing them generally.

However, as not all TOCs are singing from the same page at the moment, GWR strongly recommends you retain either your existing pink photocard, or have at least a photocard number because:

1. Booking seasons online currently requires the photocard number.
2. Other TOCs require you to have a separate photocard if travelling on their services or using their ticket issuing facilities.
3. Your GoldSTAR history up to now is stored under your photocard number, your smartcard needs to be back-linked to your existing photocard else you lose any charter discounts on renewals.
4. If you ever want or need to return to CCSTs, you need a photocard.
5. The current version of STARmobile is not compatible with smart and will only work with a photocard.

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