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Author Topic: Weekend First Upgrades  (Read 652 times)
ChrisB
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« on: January 11, 2020, 03:15:21 pm »

Are not available on IET services operated DOO.

Are catering staff entitled to check your ticket? One threw me out of 1st class when I said I wanted a weekend upgrade...said he couldn't sell me one, but insisted on checking my ticket & throwing me out of 1st class when I said I wanted to upgrade...

I suspect I could have sat/stood my ground as weekend first upgrades are advertised as generally available at weekends on stock wuth 1st class seating.
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Timmer
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« Reply #1 on: January 11, 2020, 03:46:43 pm »

And what would their reply have been if you having been refused a weekend first upgrade asked to excess your fare up to the first class fare?

Might be worth taking this up with GWR.

I didnít think catering staff were entitled to check tickets but that may have changed with the introduction of IETs. Hopefully someone can clarify that for us.
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stuving
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« Reply #2 on: January 11, 2020, 04:01:44 pm »

And what would their reply have been if you having been refused a weekend first upgrade asked to excess your fare up to the first class fare?

Might be worth taking this up with GWR.

I didnít think catering staff were entitled to check tickets but that may have changed with the introduction of IETs. Hopefully someone can clarify that for us.

Surely 1st class hosts at least are allowed to check whether tickets are 1st class. I'm pretty sure they can sell upgrades too - it would be logical. The question is whether other on-board staff, who may be doing catering but are not 1st clas hosting, should be allowed (and trained) to do the same. (I've assumed from the OP that no 1st class service at all was being offered, but I'm not certain of that.)
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