Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 12:15 29 Mar 2024
* Delays at Dover as millions begin Easter getaway
- Attempted murder charge after man stabbed on train
- KFC Nigeria sorry after disabled diner refused service
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 02/06/24 - Summer Timetable starts
17/08/24 - Bus to Imber
27/09/25 - 200 years of passenger trains

On this day
29th Mar (1913)
Foundation of National Union or Railwaymen (*)

Train RunningCancelled
09:30 Weymouth to Gloucester
11:57 Bedwyn to Newbury
12:17 Westbury to Swindon
12:22 Newbury to Bedwyn
12:30 London Paddington to Weston-Super-Mare
12:52 Bedwyn to Newbury
13:15 Swindon to Westbury
13:21 Newbury to Bedwyn
13:48 Bedwyn to Newbury
14:12 Newbury to Bedwyn
14:15 London Paddington to Cardiff Central
14:19 Westbury to Swindon
14:57 Bedwyn to Newbury
15:14 Swindon to Westbury
15:22 Newbury to Bedwyn
15:28 Weston-Super-Mare to London Paddington
15:50 Bedwyn to Newbury
16:15 Newbury to Bedwyn
16:23 Westbury to Swindon
16:54 Cardiff Central to London Paddington
16:55 Bedwyn to Newbury
17:36 Swindon to Westbury
18:37 Westbury to Swindon
20:13 Swindon to Westbury
21:16 Westbury to Swindon
22:30 Swindon to Westbury
Short Run
09:37 London Paddington to Paignton
10:35 London Paddington to Exeter St Davids
10:55 Paignton to London Paddington
12:35 London Paddington to Exeter St Davids
13:10 Gloucester to Weymouth
13:42 Exeter St Davids to London Paddington
13:55 Paignton to London Paddington
14:36 London Paddington to Paignton
15:42 Exeter St Davids to London Paddington
16:35 London Paddington to Plymouth
16:50 Plymouth to London Paddington
17:03 London Paddington to Penzance
17:36 London Paddington to Plymouth
18:03 London Paddington to Penzance
18:36 London Paddington to Plymouth
19:04 Paignton to London Paddington
20:03 London Paddington to Plymouth
21:04 London Paddington to Plymouth
Delayed
07:10 Penzance to London Paddington
08:03 London Paddington to Penzance
08:15 Penzance to London Paddington
09:04 London Paddington to Plymouth
09:10 Penzance to London Paddington
10:04 London Paddington to Penzance
10:20 Penzance to London Paddington
11:03 London Paddington to Plymouth
12:03 London Paddington to Penzance
12:15 Penzance to London Paddington
13:03 London Paddington to Plymouth
13:15 Plymouth to London Paddington
etc
PollsOpen and recent polls
Closed 2024-03-25 Easter Escape - to where?
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
March 29, 2024, 12:26:46 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[124] Infrastructure problems in Thames Valley causing disruption el...
[53] would you like your own LIVE train station departure board?
[49] West Wiltshire Bus Changes April 2024
[48] Reversing Beeching - bring heritage and freight lines into the...
[43] Return of the BRUTE?
[30] 2024 - Service update and amendment log, Swindon <-> Westbury...
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: [1]
  Print  
Author Topic: TransWilts performance - Monthly summary starting November 2019  (Read 2917 times)
grahame
Administrator
Hero Member
*****
Posts: 40692



View Profile WWW Email
« on: December 01, 2019, 06:39:21 »

Each calendar month, I generate a summary log of train performance at Melksham Station for our local rail user group and for the TransWilts team ... and, my goodness, there have been some pretty depressing figures in the last six months.   Sharing here there November report - very much a step in the right direction as we're now very much in line with where is "acceptable" - a level that does not drive customers away.  One swallow doesn't make a summer - let's hope that the improvement continues, and work with everyone to do what we can to help towards that goal.

Sun  1 Dec 2019 06:16:30 GMT

Cancellations and buses last month (November 2019)
Headline - MUCH BETTER that it has been. In fact much MUCH better!
1 day(s) ago - 20191130
B 16:13   Westbury   On time BUS   - (last minute replacement)
B 15:47   Chippenham   On time BUS   - (last minute replacement)
6 day(s) ago - 20191125
X 13:14   Frome      a broken down train
X 12:03   Swindon      a broken down train
12 day(s) ago - 20191119
X 10:02   Swindon      urgent repairs to the track
14 day(s) ago - 20191117
B 09:57   Westbury   On time BUS   - (advertised and planned ahead)
B 08:49   Chippenham   On time BUS   - (advertised and planned ahead)
16 day(s) ago - 20191115
X 19:51   Cheltenham Spa      a person being hit by a train
X 18:48   Swindon   reason:   --
29 day(s) ago - 20191102
X 09:48   Swindon      a points failure
X 07:49   Swindon      a points failure

Cancelled - 7
Replaced by bus - 4
Delayed 5 minutes PLUS - 49
Delayed but under 5 minutes - 102
Ran on time - 348

88.24% ppm (trains ran within 5 minutes of schedule - 450 out of 510)
97.84% ran [as trains]
98.23% ran [as scheduled / 2 buses were planned engineering]

* Personally for a service that's as infrequent as ours, I would be inclined to give a 10 minute leeway for "short delays" providing they do not fail any connections .

* It is noticeable that the metrics at Melksham Station have changed in the last six months or so, with a far higher proportion of people walking to the station and far fewer driving.  I would put this down to the lack of reliability we have experienced; people tell me (but no quantitative data) that they no longer risk parking at Melksham because the train is (hopefully now has been) so unreliable.  It will be very interesting to see if and how the park-at-station traffic recovers during the winter and spring, especially with the planned introduction of car park charging which is now estimated to happen in mid February.
Logged

Coffee Shop Admin, Acting Chair of Melksham Rail User Group, Option 24/7 Melksham Rep
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page