Problems at Bedminster and Parson Street on 23/01/20

[whole diary]

[Phantom]

I witnessed chaos on my service home last night too

1H31 was cancelled from Paddington to WSM, so the usual 1613 commuter train from Temple Meads down to WSM didn't run

This meant that 2Y24 Filton Abbey Wood to WSM was going to be very overcrowded.

Last night it was one of the Castle HST^▸ (High Speed Train) sets, but oddly only three carriages as coach B was missing

Anyway every seat taken, standing all the way through the train and cramped in the vestibules

On arrival into Bedminster the train Manager announces that only the door in the front carriage will be open at Bedminster and Parson Street, which didn't help because on this set, the first door on Coach A was for the bikes storage.
So all the passengers for Bedminster and Parson Street had to disembark from one door !

Queue chaos with people struggling to get through a jam packed service and one couple not able to get through in time so had to travel down to Nailsea and then back up again

No idea why the three carriages could not have been used at both stations, as they adequately take 3/4 coaches normally and certainly not helped by the fact that it was nigh on impossible to actually move about the train