Train Graphic
Great Western Passengers' Forum [home] and [about]
from GWR - Travel with confidence
Forum in and beyond Coronavirus
DfT Covid Travel Advice
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 today - Tuesday Club - ONLINE
03/10/20 - RailFuture Annual - ONLINE
09/10/20 - Travelwach Southwest
01/11/20 - Ashley Down Survey Closes
Random Image
Train Running Polls Acronyms/Abbreviations Station Comparator Rail news GWR co. site Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
September 29, 2020, 09:11:06 pm *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most liked recent subjects
[122] Railway bridges struck by road vehicles - merged topic, ongoin...
[109] HS2 - Government proposals, alternative routes and general dis...
[56] Low pressure sodium lamps now hard to find.
[53] Weymouth tramway-the final curtain?
[44] Could there be hidden secrets beneath Temple Meads too?
[44] Journeys between places with similar names
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: [1]
  Print  
Author Topic: Late announcement of trains at Paddington  (Read 1378 times)
janes
Jr. Member
**
Posts: 28


View Profile
« on: January 24, 2020, 03:19:05 pm »

Since the introduction of the new timetable there has been a massive deterioration in the timely anouncement of platforms at Paddington, especially for the Pad-Mai-Twy-Read-stopping service to Didcot semi-fasts that I have to catch. Previously it was common for the platform to be announced 15 minutes or more before departure, enabling me to routinely arrive in plenty of time and bag myself a decent seat before the train filled up. Now it is generally 5 minutes or even less before departure that a platform is announced, leading to a regular stampede for the gates (and the gatelines having to be opened in order not to delay departure). You can't even rely on it being the "usual" platform either - the other night they had to make an announcement telling passengers that the train would NOT be leaving from Platform 10 after everyone had congregated at the gateline and many had already passed through the gates in anticipation. The train eventually left from Platform 3 leading to an even worse stampede than usual.

I am assuming that the reason is the tighter turnaround times at Paddington so there are no free platforms for the carriages to sit in - but it is one more thing to hate about the new timetable!
Logged
Sixty3Closure
Hero Member
*****
Posts: 408


View Profile
« Reply #1 on: January 24, 2020, 07:55:34 pm »

I've noticed this as well on the 17.08 Bedwyn service. As discussed elsewhere its often delayed and that does seem  to mean much shorter announcements. I did wonder the other day with a 2 minute call (in theory) what I would do if I was less mobile. Its made worse at the Hammersmith and City end with the very limited number of gates and often only one GWR staff member to switch directions or help people whose tickets don't work.

I've also seen less of the cleaning staff recently which made me think if cleaning and tidying the carriages is also being affected by the new timetable.
Logged
NickB
Hero Member
*****
Posts: 671


View Profile
« Reply #2 on: January 24, 2020, 08:16:30 pm »

Agreed - example 47 of why the new timetable is worse than what we had before.

The problem is particularly bad when boarding at platform 12 where you have to walk halfway to Ealing before boarding and that’s before you get involved in ‘front 8 carriages only’ restrictions.

I’ve seen less mobile passengers get left behind on those services. A 3 minute sprint is not possible for all passengers.

Logged
Bob_Blakey
Hero Member
*****
Posts: 478


View Profile
« Reply #3 on: January 25, 2020, 09:13:49 am »

In my (recent) experience RTT (other similar apps are presumably available) still displays the correct platform number significantly earlier than it appears on the passenger information boards.
Logged
Celestial
Transport Scholar
Hero Member
******
Posts: 619


View Profile
« Reply #4 on: January 25, 2020, 10:33:04 am »

In my (recent) experience RTT (other similar apps are presumably available) still displays the correct platform number significantly earlier than it appears on the passenger information boards.
It's not infallible though in my experience, especially when things are changed around, as it seems to assume the scheduled platform.  Using the OTT track diagram is more reliable, as the train reporting number is a given.
Logged
jmc85
Jr. Member
**
Posts: 27


View Profile
« Reply #5 on: January 26, 2020, 02:58:16 am »

I’ve also noticed trains coming in from North Pole still full of rubbish - so on a short turnaround you then also have the cleaning crew to contend with.

Fridays 1550 to Great Malvern came in late and was dirty plus the reservations (and carriage numbers) didn’t come on until after we’d left Paddington - so lots of confused people.

Why oh why can’t the empty stock be cleaned before leaving Paddington, or even when stabled for part of the day??? It makes everyone’s life miserable, especially the cleaning crew who have to battle through boarding passengers
Logged
stuving
Transport Scholar
Hero Member
******
Posts: 4979


View Profile
« Reply #6 on: January 26, 2020, 09:44:45 am »

I’ve also noticed trains coming in from North Pole still full of rubbish - so on a short turnaround you then also have the cleaning crew to contend with.

Fridays 1550 to Great Malvern came in late and was dirty plus the reservations (and carriage numbers) didn’t come on until after we’d left Paddington - so lots of confused people.

Why oh why can’t the empty stock be cleaned before leaving Paddington, or even when stabled for part of the day??? It makes everyone’s life miserable, especially the cleaning crew who have to battle through boarding passengers

It does appear that Hitachi are still struggling to operate that depot effectively. The previous scheduled transfer into Paddington last Friday - 5H35, to form 1H35, 1545 to WSM - was cancelled "due to a problem at the depot (MU)". (Code MU is no more specific than "Depot operating problem".)

I fear that the modern way of designing depots (and many other things too) is all about "efficiency", and has forgotten the value of flexibility. These do not go together, quite the opposite - they usually trade off against each other. And safety and staff welfare concerns have complicated this area of design. It's all very well to put in cleaners' access to just enough sidings to work if every train comes and goes exactly as planned (and every cleaner, too) - but the world ain't like that (GWR's bit of it especially so). I imagine that moving trains between sidings is dictated by gong into and out of the maintenance sheds, and doing it for cleaning alone is at times impossible. Big Chinese puzzle!

In January 2018 Hitachi applied to build some extra facilities for train cleaners and cleaning (to the Old Oak and Park Royal Development Corporation, replacing the London Borough of Hammersmith & Fulham as local planning authority). I don't think this was partly for the class 802 fleet, since trains for the West of England service were already stabled at North Pole. The class 800/1 fleet has expanded a little since originally planned, but I suspect the main issue is that the original design assumptions were just to idealised.

The issue is that trains can only now be cleaned at sidings where there is an access platform, and the stuff involved can be carted back and forth between those siding and storage and disposal buildings. The application is for this:
Quote
Ensuring that the trains are cleaned and maintained to a high standard is vitally important to the applicant. A number of additional requirements have been identified for the site in order to enable safe and efficient cleaning of trains.
Consent is being sought for the following:
Train Cleaning Storage Facilities
New facilities are required for the storage of train cleaning materials, equipment, consumables and chemicals.
  • Cleaner’s welfare facilities:
    • Two-storey cleaner’s building to be installed at the westend of the site to accommodate approx. 60 staff comprising; office space, mess room, shower/toilet facilities for the cleaners. Size: 6.2m W x 21.2m L x 6.5m H
  • Cleaning Storage Units:
    • Storage Unit A: Heavy cleaning unit used to store cleaning equipment required to clean trains and provide floor space to put together the required cleaner’s kit. Size: 3.3m W x 9.8m L x 3.2m H
    • Storage Unit B: Daily cleaning unit used to store a variety of cleaning equipment to clean the trains. Size: 3.3m W x 17.2m L x 3.2m H, made up of two (3.3 W x 8.6m L x 3.2m H) units.
  • All buildings to be of modular construction and founded on concrete foundation

Ancillary Works
A number of minor, ancillary works are required in connection with the principal components of the development described above and would comprise:
  • Additional Walkways - in order to facilitate 360° access to trains in all stabling positions and facilitate safe ingress and egress to the trains for cleaning operatives:
    • All walkways to be concrete construction, crossing platforms to be polyurethane pre-fabricated units to match existing.
  • Lighting - New walkways and lighting shall be designed and installed to replicate existing, comprising:
    • LED bollards and lighting in the walkways to match existing
    • 1no. new feeder pillar to accommodate for the extra loads incurred by the additional lighting requirements
  • Waste management facilities:
    • no. Concrete waste bin storage area (1.0m x 5,0m), 1no. Static waste compactor unit (4.2m x 9.1m) and skip storage area for 2no (1.8m x 4.3m x 2.0m)

The application was approved in March 2018, but by June 2019 (the newest satellite picture i can see) little had been done, other than the removal of two sheds from where the building is to go. Only two tracks have visible access platforms at that date.
Logged
Richard Fairhurst
Global Moderator
Hero Member
*****
Posts: 915


View Profile Email
« Reply #7 on: January 26, 2020, 12:32:03 pm »

Fridays 1550 to Great Malvern came in late and was dirty plus the reservations (and carriage numbers) didn’t come on until after we’d left Paddington - so lots of confused people.
Yes, I was on that one too. Platform 1 for that appeared on the boards at the same time as Platform 5 for another IET, with predictable scrum on the concourse as everyone barged past each other. First class at the wrong end, too, which isn't a massive deal with a 5-carriage service but inevitably means no-one observes the quiet carriage.
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by a customer of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page