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Author Topic: Government cuts rail infrastructure budget  (Read 2559 times)
4064ReadingAbbey
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« Reply #15 on: December 06, 2020, 19:01:15 »

Leaves on the line...?
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rogerw
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« Reply #16 on: December 06, 2020, 19:03:58 »

I had to chase mine and it only arrived yesterday
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Timmer
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« Reply #17 on: December 06, 2020, 20:22:45 »

I had to chase mine and it only arrived yesterday
Emailed them on Friday, no response yet. Seems I?m not the only one judging by comments on this thread. Think it may have been useful to have emailed subscribers that there has been a delay in the mailing process somewhere.
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Timmer
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« Reply #18 on: December 06, 2020, 20:41:06 »

I had to chase mine and it only arrived yesterday
Emailed them on Friday, no response yet. Seems I?m not the only one judging by comments on this thread. Think it may have been useful to have emailed subscribers that there has been a delay in the mailing process somewhere.
Apologies for taking this thread further off topic. Did a bit of digging and Key Publishing released the following statement:
https://www.keymodernrailways.com/article/important-subscriber-update

Quote
Updated 2 December

We are very sorry that some of our subscribers have experienced significant and unprecedented delays in receiving their copy of the December 2020 issue of Modern Railways magazine.

We are continuing to investigate this issue and the cause of the problem, but we have been advised that all subscriber copies were mailed out as scheduled. It is not yet clear why there has been such a significant delay in delivery, but we appreciate your patience and sincerely apologise for the inconvenience caused.

We are advising all subscribers to please allow until Monday 7 December for delivery of your copy. If it has still not arrived by this date, please contact subs@keypublishing.com to arrange a replacement.

In the meantime, all subscribers can access a pdf version of the magazine online through Key Modern Railways - bit.ly/3qnt5qm. To do this, you will need to enter your subscriber ID and registered e-mail address, which will give you free access to the premium content on the site and early access to every new issue.

Thank you for your continued support.

The Modern Railways team

Again, would have been useful to have emailed this to subscribers.
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grahame
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« Reply #19 on: December 07, 2020, 02:02:54 »

I am a firm believer in designing the whole thing before you start. ....

Yes, there needs to be a vision of the total project and often that has been skipped for a political announcement. HOWEVER, at times we seem to spend so long consulting and planning early on that nothing or frustratingly little gets done.     There never seems to be a happy balance - either it's rushed through for votes, or planned to the extent the project is delayed and perhaps gets killed.

We do need to know it will work.   We don't need to know the final choice of paint colour on the stations.
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Reginald25
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« Reply #20 on: December 07, 2020, 07:25:16 »

I had to chase mine and it only arrived yesterday

Mine arrived Saturday 5th
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grahame
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« Reply #21 on: December 11, 2020, 10:55:36 »

Quote
Updated 2 December

We are very sorry that some of our subscribers have experienced significant and unprecedented delays in receiving their copy of the December 2020 issue of Modern Railways magazine.

We are continuing to investigate this issue and the cause of the problem, but we have been advised that all subscriber copies were mailed out as scheduled. It is not yet clear why there has been such a significant delay in delivery, but we appreciate your patience and sincerely apologise for the inconvenience caused.

From the BBC» (British Broadcasting Corporation - home page)

Quote
Royal Mail has acknowledged delays to its deliveries amid "exceptionally high volumes" of post and anti-Covid measures.

Despite "exhaustive planning", some customers may be experiencing "slightly longer delivery timescales" than normal, the postal group said.

It came as people complained of late or missed deliveries.

One has to ask "Do they know it's Christmas?" ...
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