TonyK
Global Moderator
Hero Member
Posts: 6438
The artist formerly known as Four Track, Now!
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« Reply #4 on: October 01, 2023, 20:05:42 » |
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After a disrupted journey to Windermere from Temple Meads, I made my first ever claim for delay-repay. The first leg, Bristol to Birmingham, looked seriously in doubt as RTT» showed it running 38 minutes late from Plymouth as we prepared to head for the station. While we were considering whether or not to head off for the train an hour earlier, I checked again, and found a STP entry with an extra 1235 Cross Country train. So we got that, our originally planned service, and left bang on time.
After an incident free ride, we boarded the Avanti train for Edinburgh and left Birmingham on time, but just before Sandwell and Dudley, we stopped abruptly. Someone had jumped from a road bridge on the track in front of our train, and had been hit. Amazingly, he wasn't badly hurt, but we remained there for 45 minutes, before moving again to terminate at Wolverhampton, for obvious reasons of staff welfare. Not their fault. We eventually boarded the next Edinburgh train, an Avanti diesel, which I didn't know they had. We missed our planned Northern Rail service to Windermere, and arrived just over an hour late.
I had bought the tickets (for 3 of us) through GWR▸ , but made my claim to Avanti as it was their train that was delayed. I was surprised that it was met at all, but it was paid in full, £126.00.
I chuckled at the reference on my bank statement "BANK GIRO CREDIT REF FIRST CUSTOMER CON". Not the first, surely?
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