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Great Western Coffee Shop > Journey by Journey > Chiltern Railways services > Six year National Rail Contract award for Chiltern goes to Arriva
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Author Topic: Six year National Rail Contract award for Chiltern goes to Arriva  (Read 2592 times)
IndustryInsider
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« on: December 03, 2021, 01:19:20 pm »
The incumbent operator so no surprise there.  Looks to be little in the way of improvements.

https://news.arriva.co.uk/news/arriva-group-awarded-national-rail-contract-for-chiltern
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« Reply #1 on: December 03, 2021, 01:59:42 pm »
Felsy Repay 15 for a start
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« Reply #2 on: December 03, 2021, 02:18:49 pm »
Quote from: ChrisB on December 03, 2021, 01:59:42 pm
Felsy Repay 15 for a start

An improvement I suppose - though only really playing catch-up.
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« Reply #3 on: December 03, 2021, 04:04:54 pm »
Delay Repay of course!

It also seems to require a 7-day week customer service/twitter too….far better than 0730-1930 weekdays
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