2022 - TransWilts cancellations and amendments log

[whole diary]

[grahame]

18:24 Frome to Swindon due 19:17
19:29 Swindon to Westbury due 20:11

19:29 Swindon to Westbury due 20:11 will be cancelled.
This is due to a shortage of train crew.

[GBM]

From journeycheck today
Alterations to services between Westbury and Bedwyn
Due to a fault with the signalling system between Westbury and Bedwyn fewer trains are able to run on all lines.
Train services running through these stations may be delayed by up to 30 minutes or diverted via Melksham. Disruption is expected until 14:00 27/04.
Customer Advice
Replacement road transport is in operation in both directions between Pewsey and Swindon.

(My bold)

[grahame]

From journeycheck today
Alterations to services between Westbury and Bedwyn
Due to a fault with the signalling system between Westbury and Bedwyn fewer trains are able to run on all lines.
Train services running through these stations may be delayed by up to 30 minutes or diverted via Melksham. Disruption is expected until 14:00 27/04.
Customer Advice
Replacement road transport is in operation in both directions between Pewsey and Swindon.

(My bold)

12:17 Westbury to Swindon due 12:59
12:17 Westbury to Swindon due 12:59 is being delayed at Trowbridge.
This is due to a fault with the signalling system earlier today.

13:15 Swindon to Westbury due 13:56
13:15 Swindon to Westbury due 13:56 will be starting late from Swindon.
This is due to a fault with the signalling system earlier today.

Totally understand that trains get held up by the single track section when the TransWilts line is operating in "Good Samaritan Mode" ... hope the lateness doesn't end up meaning that people miss connections.  But the practise of delay is far, far more acceptable that previous times where it seems to have been a "cancel at the drop of a feather" policy.

[bobm]

It has been pretty busy on the single line this lunchtime.  As well as the scheduled TW services, two diverted West of England services heading down interspersed with two slow moving freight trains coming the other way.  Both IETs^▸ (Intercity Express Train) had to wait on the main line at Thingley for the freights to clear the line.

[bobm]

For the record the 12:17 ex Westbury arrived in Swindon 17 minutes late and the 13:15 departed four minutes late and was six late by Wootton Bassett junction after following a freight which had been allowed to run a couple of minutes early.

[grahame]

Wasn't there a song about re-doubling - "When will I see two again?"

[grahame]

16:36 Westbury to Swindon due 17:25

16:36 Westbury to Swindon due 17:25 will be starting late from Westbury and is expected to be 10 minutes late.
This is due to overcrowding because of an event.

16:36 Westbury to Swindon due 17:25
17:35 Swindon to Westbury due 18:17
18:35 Westbury to Swindon due 19:25
19:35 Swindon to Westbury due 20:16

Facilities on the 19:35 Swindon to Westbury due 20:16.
This is due to overcrowding because of an event.
Will be formed of 3 coaches instead of 2.

[grahame]

The excellent published timetable for the summer starts in just 10 day.   I have asked GWR^▸ (Great Western Railway) ( see http://www.passenger.chat/26322 ) for their thoughts on whether we should market the published opportunities.

[grahame]

20:06 Westbury to Cheltenham Spa due 22:05

20:06 Westbury to Cheltenham Spa due 22:05 will be delayed at Gloucester.
This is due to more trains than usual needing repairs at the same time.

[bobm]

07:05 Westbury to Cheltenham Spa due 09:03

07:05 Westbury to Cheltenham Spa due 09:03 has been delayed between Trowbridge and Melksham and is now 17 minutes late.

This is due to a late running freight train.

Due to recovery time built into the schedule and a quicker than timetabled turn round at Gloucester it was 5 minutes late arriving into Cheltenham Spa.

[grahame]

17:36 Swindon to Westbury due 18:19

17:36 Swindon to Westbury due 18:19 has been delayed at Swindon and is now 8 minutes late.
This is due to congestion.

[grahame]

09:13 Swindon to Westbury due 09:54

Facilities on the 09:13 Swindon to Westbury due 09:54.
Disabled toilet facilities are not available.
This is due to a fault on this train.

[grahame]

20:31 Westbury to Swindon due 21:13
21:25 Swindon to Westbury due 22:06

21:25 Swindon to Westbury due 22:06 will be cancelled.
This is due to a broken down train.
Additional Information
If you are travelling from an unstaffed station please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination.

[grahame]

06:11 Swindon to Southampton Central due 08:09
06:11 Swindon to Southampton Central due 08:09 is being delayed at Swindon.
This is due to a late running freight train.

10 minutes late off Swindon ... should be on time from Salisbury unless it gets further delayed.

[grahame]

06:11 Swindon to Southampton Central due 08:09
06:11 Swindon to Southampton Central due 08:09 is being delayed at Swindon.
This is due to a late running freight train.

10 minutes late off Swindon ... should be on time from Salisbury unless it gets further delayed.

So much "TransWilts" is about connections - so I had a look at the effect of the late running this morning. I would love to see measurements of how people's journeys are end to end - in sales terms the "benefit" rather than how individual trains do - in sales terms the "features". I was taught to look at customer benefits when working for a company that relied on its customers rather that the features of our products.

At Trowbridge - late and missed the (very) unofficial connection to Bath and Bristol by six minutes - next train meant a 19 minute later departure from Trowbridge than passengers would have liked.

At Westbury - late but made the London connection (which was also a few minutes late - it would have JUST made if the London train had been on time)

By Salisbury almost on time - connection made to the Exeter train (if anyone was doing that).  Connection also made to the Honiton to Basingstoke train which used to be a useful connection to London ... next direct London train was a 49 minute wait at Salisbury for a London arrival at 09:53;