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Author Topic: 2022 - TransWilts cancellations and amendments log  (Read 27905 times)
grahame
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« Reply #165 on: May 09, 2022, 09:58:04 am »

Quote
09:46 Westbury to Swindon due 10:34

09:46 Westbury to Swindon due 10:34 is being delayed at Westbury.
This is due to a points failure.
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grahame
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« Reply #166 on: May 09, 2022, 11:12:17 am »

Quote
09:46 Westbury to Swindon due 10:34

09:46 Westbury to Swindon due 10:34 is being delayed at Westbury.
This is due to a points failure.

A further customer-oriented report ...

In "Railspeak"
13 late from Melksham, 18 late at Chippenham, 15 late at Swindon

In "Customer Speak" Final destinations
Bristol Temple Meads - 11:06 rather than (if on time) 10:39 - 27 later
Paddington - 11:44 rather than 11:36 - 8 later
Swansea - 13:33 rather that 12:35 -  58 minutes later
Cheltenham Spa - 11:27 - no change - On time
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bobm
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« Reply #167 on: May 09, 2022, 05:57:30 pm »

The 08:45 from Swindon was five minutes late leaving to allow a late running service from Bristol to go in front.   It was then further delayed approaching the end of the single line at Bradford Junction and again on the approach to Westbury before arriving nine minutes late.  As a result at least one person (not me) just missed the connection to Weymouth and so had a wait of an hour.

Ironically the delay outside Westbury was waiting for the Weymouth service to clear platform 2.
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grahame
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« Reply #168 on: May 09, 2022, 06:03:00 pm »

... before arriving nine minutes late.  As a result at least one person (not me) just missed the connection to Weymouth and so had a wait of an hour.

What a good (?) example of the importance of connections and - yes -
Quote
Ironically the delay outside Westbury was waiting for the Weymouth service to clear platform 2.
- this sort of thing reeks of a lack of "putting the customer first" though I expect someone will offer an operational reason.

It continues to concern me as to whether the service is robust enough to usefully promote the day trip this summer.
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brooklea
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« Reply #169 on: May 10, 2022, 09:58:28 am »

The 08:45 from Swindon was five minutes late leaving to allow a late running service from Bristol to go in front. 

I believe it was a late train from London to Bristol that went in front of the TransWilts service.

That being the case, any passengers off that delayed London train wishing to connect onto the TransWilts train would have been able to successfully make their connection at Chippenham.

Once you have late-running, surely it’s inevitable that some (but not necessarily all) connections will end up being broken?
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grahame
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« Reply #170 on: May 10, 2022, 10:49:37 am »

The 08:45 from Swindon was five minutes late leaving to allow a late running service from Bristol to go in front. 

I believe it was a late train from London to Bristol that went in front of the TransWilts service.

That being the case, any passengers off that delayed London train wishing to connect onto the TransWilts train would have been able to successfully make their connection at Chippenham.

Once you have late-running, surely it’s inevitable that some (but not necessarily all) connections will end up being broken?


Totally so - and there's a balance to be made - considerations being
* Incoming connections, especially to infrequent services
* Delays to local passengers holding connections
* Delays to subsequent services where turn around are tight
* Delayed services getting in the way of other services in an unscheduled way
* Ongoing connections, especially to infrequent services

The only real 'issue' the other day would have been for passengers for South Wales beyond Cardiff - and that would have been a very minor flow and "just one of those things".    The much bigger problems are delay of other trains for people coming onto the sporadic TransWilts service, and people connecting at Westbury for Weymouth, and for Taunton and stations beyond.
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TaplowGreen
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« Reply #171 on: May 11, 2022, 05:26:00 am »

05:17 Westbury to Swindon due 05:59
05:17 Westbury to Swindon due 05:59 will be diverted between Trowbridge and Chippenham.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 10 minutes late.
This is due to a points failure.

06:11 Swindon to Southampton Central due 08:09
06:11 Swindon to Southampton Central due 08:09 will be diverted between Chippenham and Trowbridge.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to a points failure.

07:05 Westbury to Cheltenham Spa due 09:03
07:05 Westbury to Cheltenham Spa due 09:03 will be diverted between Trowbridge and Chippenham.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 10 minutes late.
This is due to a fault with the signalling system.
« Last Edit: May 11, 2022, 06:10:24 am by TaplowGreen » Logged
brooklea
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« Reply #172 on: May 11, 2022, 08:13:42 am »

06:11 Swindon to Southampton Central due 08:09
06:11 Swindon to Southampton Central due 08:09 will be diverted between Chippenham and Trowbridge.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to a points failure.

This one ended up leaving Swindon only a couple of minutes late after a commendably swift turnaround there, and ran via Melksham as scheduled.
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bobm
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« Reply #173 on: May 11, 2022, 08:41:43 am »

The 07:05 also ran via Melksham.  Pilotman working has been introduced on the single line because of the signalling problems.

As an aside apparently "Pilotman" is the last gender specific term in the railway rulebook and will be removed later this year and replaced by "Pilot".
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grahame
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« Reply #174 on: May 11, 2022, 08:54:05 am »

The 07:05 also ran via Melksham.  Pilotman working has been introduced on the single line because of the signalling problems.

Excellent. I'm guessing that it's not actually a "points failure" then?
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« Reply #175 on: May 11, 2022, 09:08:58 am »

As an aside apparently "Pilotman" is the last gender specific term in the railway rulebook and will be removed later this year and replaced by "Pilot".

A curious remaining 'colloquialism' is within the driving depots, who often refer to themselves as 'men' or 'blokes' regardless of what sex the driver is.  For example "A Plymouth man is covering that job tomorrow", or "I see Oxford haven't got enough blokes to cover their work again today".
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« Reply #176 on: May 12, 2022, 08:33:34 am »

Delays to services between Westbury and Weymouth via Yeovil Pen Mill
Due to a road vehicle colliding with a bridge between Westbury and Castle Cary the line is closed. Disruption is expected until 10:00 12/05.
Train services between Westbury and Weymouth via Yeovil Pen Mill may be delayed

Strike appears to be a bridge/s to the west of Westbury station.
1C70 Paddington to Paignton 'turned around' at Westbury & now heading towards Bristol.
Several up trains from the west diverting via Bristol.
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bobm
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« Reply #177 on: May 12, 2022, 08:34:38 am »

Apparently the vehicle caught fire after striking the bridge so it might be a lengthy closure.
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GBM
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« Reply #178 on: May 12, 2022, 08:50:44 am »

Apparently the vehicle caught fire after striking the bridge so it might be a lengthy closure.

OpenTrainTimes now cleared the 'brge strk' signs at 08:44.
First westbound stuck freight just passed through the area.
2V71 Weymouth to Abbey Wood leaving Frome 39 minutes late into Westbury
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bobm
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« Reply #179 on: May 12, 2022, 12:12:05 pm »

Quote
12:17 Westbury to Swindon due 12:59

12:17 Westbury to Swindon due 12:59 will be cancelled.
This is due to a points failure.

Additional Information
Customers with tickets routed 'via Melksham' may travel via Bath Spa.

If you are travelling to Melksham, please see station staff. If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination.

Quote
13:15 Swindon to Westbury due 13:56

13:15 Swindon to Westbury due 13:56 will be cancelled.
This is due to a points failure.

Additional Information
Customers with tickets routed 'via Melksham' may travel via Bath Spa.

If you are travelling to Melksham, please see station staff. If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination.

The 11:06 ex-Swindon was held at Swindon for nearly an hour while the points problem just outside Westbury was fixed.
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