Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 18:35 08 Oct 2024
 
- Troubled HS2 rail line may now run to central London, minister says
- Euston, we have a problem: Concern over weekly Friday night scramble
- 'I felt isolated in school': Traveller children have highest persistent absence rate
- Be prepared to wait longer for an electric taxi, says Uber boss
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 11/10/24 - TWSW General Meeting
22/10/24 - BoA Public Transport talk
25/10/24 - Melksham Transport Group
16/11/24 - Special Bletchey to Bicester

On this day
8th Oct (1952)
Harrow and Wealdstone Rail Crash (link)

Train RunningCancelled
16:31 Barnstaple to Axminster
18:30 Plymouth to Penzance
18:54 Reading to Gatwick Airport
20:29 Gatwick Airport to Reading
23:21 Swindon to Gloucester
23:45 Bristol Temple Meads to Bath Spa
Short Run
13:59 Cardiff Central to Penzance
21:00 Penzance to Exeter St Davids
22:16 Cheltenham Spa to Swindon
Delayed
15:42 Exeter St Davids to London Paddington
Additional 17:46 Plymouth to Penzance
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
October 08, 2024, 18:35:16 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[137] New station at Ashley Down, Bristol
[106] Railway Clearing House Maps
[84] Euston: a five point plan
[78] 11th October 2024 - Travelwatch Southwest general meeting, Tau...
[72] HS2 - Government proposals, alternative routes and general dis...
[70] Rover ticket
 
News: the Great Western Coffee Shop ... keeping you up to date with travel around the South West
 
   Home   Help Search Calendar Login Register  
Pages: [1]
  Print  
Author Topic: Customer service, airline style  (Read 3648 times)
grahame
Administrator
Hero Member
*****
Posts: 42067



View Profile WWW Email
« on: July 16, 2022, 22:35:15 »

https://www.bbc.co.uk/news/uk-scotland-edinburgh-east-fife-62190489

Quote
Edinburgh Airport has suspended its customer helpline to "protect staff" from verbal abuse from passengers whose luggage is missing.

The airport said removing the phone line would allow teams to work through a backlog of queries.

Hundreds of missing bags belonging to passengers are currently being stored at a warehouse near the airport.

Staff shortages have left the airline sector struggling to cope with demand this summer.
Logged

Coffee Shop Admin, Acting Chair of Melksham Rail User Group, Option 24/7 Melksham Rep
MVR S&T
Transport Scholar
Hero Member
******
Posts: 449


View Profile
« Reply #1 on: July 16, 2022, 22:39:20 »

To deal with all those essential journeys, with all the thing you need for a week in a hotel in a warm climate, I could fit in my pocket...
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page