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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Advance Tickets on strike days
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Author Topic: Advance Tickets on strike days  (Read 801 times)
Clan Line
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« on: August 04, 2022, 14:50:15 »
Does anyone know what GWR▸ (Great Western Railway) have been doing so far with regards to Advance tickets that cannot be used on strike days ? I have friends visiting from the USA next month, they are staying in London and are coming down by train for a day visit. They have already bought Advance tickets for the day concerned. If that day turns out to be a strike day - what are their options ? Can they just use those tickets on a non-strike day ? Can they get a full refund ? an e voucher is obviously of no use to them.
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froome
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« Reply #1 on: August 04, 2022, 14:55:18 »
Can I piggyback a similar question I was going to ask as well. If you buy a ranger or rover ticket which you then find includes a strike day, can the ticket usage be extended to cover an extra day to compensate for the lost day?
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PhilWakely
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« Reply #2 on: August 04, 2022, 18:04:09 »
Quote from: Clan Line on August 04, 2022, 14:50:15
Does anyone know what GWR▸ (Great Western Railway) have been doing so far with regards to Advance tickets that cannot be used on strike days ? I have friends visiting from the USA next month, they are staying in London and are coming down by train for a day visit. They have already bought Advance tickets for the day concerned. If that day turns out to be a strike day - what are their options ? Can they just use those tickets on a non-strike day ? Can they get a full refund ? an e voucher is obviously of no use to them.

IIRC▸ (if I recall/remember/read correctly) on previous strike days, ALL ticket types dated for a strike day could be used over a number of days around that day. TOC▸ (Train Operating Company) websites should have the detail, such as gwr.com.
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PhilWakely
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« Reply #3 on: August 04, 2022, 19:51:03 »
Quote from: froome on August 04, 2022, 14:55:18
Can I piggyback a similar question I was going to ask as well. If you buy a ranger or rover ticket which you then find includes a strike day, can the ticket usage be extended to cover an extra day to compensate for the lost day?

Yes - or you can apply for a refund for unused days if you are unable to extend.
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