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Author Topic: Renewing a Senior Railcard problem  (Read 1628 times)
MVR S&T
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« Reply #15 on: August 11, 2022, 10:44:38 pm »

Trainline is a comercial company, offer looks good, but be arware.
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Clan Line
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« Reply #16 on: August 12, 2022, 08:37:09 am »

Trainline is a comercial company,

So it is - just like Waitrose and Lidl.............. and it is my choice where I buy my baked beans. National Rail have seemingly made it impossible for me to buy their (more expensive too !) product so I shall buy that product elsewhere. 
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PhilWakely
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« Reply #17 on: August 12, 2022, 09:13:57 pm »

My 3 year version expires early next month so I’m likely to throw away a few days & renew through Trainline at the snd if this month. The £10 discount is enough to persuade me not to renew for abother 3year version saving a further £10 over the term

I've just renewed my Good Lady Wife's card with a 3-year plastic version through my account at www.railcard.co.uk. Logged into the account at 9:15pm on Thurs 11/08 to renew and had email at 3:45pm on Friday 12/08 to inform me that the new card has been despatched. No problems whatsoever unless the Royal Mail loses the card.
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Clan Line
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« Reply #18 on: August 14, 2022, 06:26:45 pm »

I have been informed by National Rail that you can only renew a card online if it expired less than 30 days ago. I am afraid to say that I have to take that with a hefty pinch of salt. I tried buying a new card several times, I tried buying a new card after uninstalling and re-installing the App, both on my mobile and PC - it still didn't work !
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PhilWakely
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« Reply #19 on: August 14, 2022, 06:46:41 pm »

I have been informed by National Rail that you can only renew a card online if it expired less than 30 days ago. I am afraid to say that I have to take that with a hefty pinch of salt. I tried buying a new card several times, I tried buying a new card after uninstalling and re-installing the App, both on my mobile and PC - it still didn't work !

My Good Lady Wife's card expired back in May and I renewed her's last week, so NR» (Network Rail - home page) is plainly telling porkies! If you have an account at www.railcard.co.uk, the website stores all previously purchased cards and the 'renew' button is active for all - even those cards that expired years previously.
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Clan Line
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« Reply #20 on: August 14, 2022, 07:08:47 pm »

I have been informed by National Rail that you can only renew a card online if it expired less than 30 days ago. I am afraid to say that I have to take that with a hefty pinch of salt. I tried buying a new card several times, I tried buying a new card after uninstalling and re-installing the App, both on my mobile and PC - it still didn't work !

.............. so NR» (Network Rail - home page) is plainly telling porkies!

I don't think I would argue too strongly against that statement .................. Lips sealed Lips sealed
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Clan Line
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« Reply #21 on: August 17, 2022, 07:17:26 pm »

Had an email from National Rail this morning saying that I hadn't finished applying for my card renewal.................. Angry Angry
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ChrisB
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« Reply #22 on: August 17, 2022, 07:20:52 pm »

I got a postcard from Railcards to say that my Two-together railcard was expiring next week & need to renew it.

Only problem - I've NEVER had one of those railcards, nor have I ever lived at the (very) local address it was addressed to. But correct name & there isn't another Chris B in our village! We have a friendly local postie who knows me...so brought it round.
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