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Great Western Coffee Shop > All across the Great Western territory > Your rights and redress > Delay Repay changes ?
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Author Topic: Delay Repay changes ?  (Read 4315 times)
Clan Line
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« on: March 19, 2023, 08:34:04 am »


Sunday Telegraph
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TaplowGreen
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« Reply #1 on: March 19, 2023, 09:03:55 am »
Superb timing  Roll Eyes
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grahame
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« Reply #2 on: March 19, 2023, 10:30:11 am »
Quote from: TaplowGreen on March 19, 2023, 09:03:55 am
Superb timing  Roll Eyes

I am in favour of reducing the cost of delay repay ... doing so by making the trains more reliable.
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Ralph Ayres
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« Reply #3 on: March 19, 2023, 03:12:41 pm »
...and while Delay Repay was presumably intended to "incentivise" private companies to avoid delays in the brave new privatised world, at the moment the TOCs▸ (Train Operating Company) aren't paying it as they're still I think supported by the DfT» (Department for Transport - about), and it takes away money which could be used to make the service more reliable.  I'd much rather the train ran on time than get a bit of the fare back.
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PhilWakely
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« Reply #4 on: March 20, 2023, 09:57:47 am »
Day one of four days of GWR▸ (Great Western Railway) Westcountry diversions and already (as of 10am), as a result of the very first Down service leaving Paddington 15 minutes late, delays to both GWR and SWR» (South Western Railway - about) services has reached 100 minutes! Could be quite a hefty bill come the end of the diversions! 
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