But the biggest failure, which I think is true of all long distance providers, is the failure to address the leisure market, especially the premium sector.
LNER» 's approach to the provision and selling of their services, including 1st, is very different to that which
GWR▸ is able to take - and for some reason Hitachi tend not to send LNER trains into service with unclean exteriors.
The leisure market is *booming*
At weekends at least & is actually beating the peaks on Monday & Friday
There would very quickly be overcrowding complaints if they were to attract many more out of their cars.
Unclean
IETs▸ - I haven't seen (m)any & neither is there a thread of complaint on here about any?