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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Ticket Machines
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Author Topic: Ticket Machines  (Read 1358 times)
GWR 158
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« on: September 27, 2023, 12:12:41 pm »
Hi all

Have any dates been given as to when the TVM▸ (Ticket Vending Machine) software will be updated to allow rover and ranger tickets to be bought on TVMs?

Thanks in advance
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grahame
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« Reply #1 on: September 27, 2023, 12:26:54 pm »
Quote from: GWR▸ (Great Western Railway) 158 on September 27, 2023, 12:12:41 pm
Hi all

Have any dates been given as to when the TVM▸ (Ticket Vending Machine) software will be updated to allow rover and ranger tickets to be bought on TVMs?

Thanks in advance

No.

But they CAN already be bought at the TVMs of certain TOCs▸ (Train Operating Company).    I understand that you could get an "Explore the Valley Day Ranger" an Knaresborough ...

As explained to me, it's not just a software update but a need to add oomph to the hardware of older design or meaner specified TVMs
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RichardB
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« Reply #2 on: September 27, 2023, 03:13:51 pm »
Quote from: grahame on September 27, 2023, 12:26:54 pm
Quote from: GWR▸ (Great Western Railway) 158 on September 27, 2023, 12:12:41 pm
Hi all

Have any dates been given as to when the TVM▸ (Ticket Vending Machine) software will be updated to allow rover and ranger tickets to be bought on TVMs?

Thanks in advance

No.

But they CAN already be bought at the TVMs of certain TOCs▸ (Train Operating Company).    I understand that you could get an "Explore the Valley Day Ranger" an Knaresborough ...

As explained to me, it's not just a software update but a need to add oomph to the hardware of older design or meaner specified TVMs

Yes, that's right, Graham.  Northern ticket machines have the full range of rovers and rangers.  I was at Skipton in July and saw you could buy a St Ives Bay Line Day Ranger from the machine there.    Not the same machines as almost all of those on GWR.
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Ralph Ayres
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« Reply #3 on: September 27, 2023, 11:44:03 pm »
Quote from: grahame on September 27, 2023, 12:26:54 pm
As explained to me, it's not just a software update but a need to add oomph to the hardware of older design or meaner specified TVMs▸ (Ticket Vending Machine)

If anything, I'd expected it to be a change by whoever operates it to the data fed into the machine telling it what to do, rather than needing a change to software or hardware by the supplier. Ultimately the TVM itself should be a dumb machine that prints what it's told on the front of the ticket and codes corresponding 1s and 0s on the magnetic stripe as instructed. That though wouldn't allow the supplier to profit every time their customer wants the machine to do something different...
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ChrisB
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« Reply #4 on: October 05, 2023, 04:25:38 pm »
Quote from: Ralph Ayres on September 27, 2023, 11:44:03 pm
Quote from: grahame on September 27, 2023, 12:26:54 pm
As explained to me, it's not just a software update but a need to add oomph to the hardware of older design or meaner specified TVMs▸ (Ticket Vending Machine)

If anything, I'd expected it to be a change by whoever operates it to the data fed into the machine telling it what to do, rather than needing a change to software or hardware by the supplier. Ultimately the TVM itself should be a dumb machine that prints what it's told on the front of the ticket and codes corresponding 1s and 0s on the magnetic stripe as instructed. That though wouldn't allow the supplier to profit every time their customer wants the machine to do something different...

Graham is right - they need a hardware upgrade (to Northern Rail standards at least) with a resultant software patch before they could be made available. GWR▸ (Great Western Railway) are suggesting phone & on-train I believe, so no suggestion of this upgrade. Probably DfT» (Department for Transport - about) decision.
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eightonedee
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« Reply #5 on: October 05, 2023, 06:44:55 pm »
Quote
Probably DfT» (Department for Transport - about)ยป decision.

If so, definitely a daft one!
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