Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 00:35 22 Feb 2024
- New images show British ship in Red Sea has not sunk
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 08/03/24 - FoSBR Bristol Rail Campaign AG
09/03/24 - The Cwm and Glo
20/03/24 - WWRUG AGM
23/03/24 - Trains restart - Minehead

On this day
22nd Feb (2011)
GoCo proposal - class 50 Yeovil to Oxford (link)

Train RunningCancelled
23:30 Cardiff Central to Bristol Temple Meads
Short Run
21:48 London Paddington to Swansea
22:49 London Paddington to Swansea
22/02/24 05:03 Penzance to London Paddington
22/02/24 05:40 Penzance to Cardiff Central
22/02/24 05:40 Bristol Temple Meads to Penzance
22/02/24 06:00 London Paddington to Penzance
22/02/24 06:05 Penzance to London Paddington
22/02/24 06:25 Exeter St Davids to Penzance
22/02/24 06:37 Plymouth to London Paddington
22/02/24 06:40 Penzance to Cardiff Central
22/02/24 06:50 Bristol Temple Meads to Penzance
22/02/24 07:00 Gloucester to Plymouth
22/02/24 07:10 Penzance to London Paddington
22/02/24 07:40 Penzance to Cardiff Central
22/02/24 08:03 London Paddington to Penzance
22/02/24 08:35 Plymouth to London Paddington
22/02/24 10:52 Plymouth to Cardiff Central
Delayed
18:59 Cardiff Central to Penzance
22:36 Worcester Shrub Hill to Bristol Temple Meads
22:40 Bristol Temple Meads to London Paddington
23:22 Swindon to Gloucester
An additional train service has been planned to operate as shown 22/02/24 05:03 Penzance to Plymouth
An additional train service has been planned to operate as shown 22/02/24 05:40 Penzance to Plymouth
An additional train service has been planned to operate as shown 22/02/24 06:05 Penzance to Plymouth
An additional train service has been planned to operate as shown 22/02/24 06:40 Penzance to Plymouth
An additional train service has been planned to operate as shown 22/02/24 07:10 Penzance to Plymouth
An additional train service has been planned to operate as shown 22/02/24 07:40 Penzance to Plymouth
An additional train service has been planned to operate as shown 22/02/24 08:09 Plymouth to Penzance
An additional train service has been planned to operate as shown 22/02/24 09:12 Plymouth to Penzance
An additional train service has been planned to operate as shown 22/02/24 09:45 Plymouth to Penzance
An additional train service has been planned to operate as shown 22/02/24 11:20 Plymouth to Penzance
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
February 22, 2024, 00:40:39 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[147] Travelogue - from 12.2.2024 - through the eyes of a public tra...
[135] Williams-Shapps Report: Consultation Outcome & Reply finally p...
[103] HS2 - Government proposals, alternative routes and general dis...
[45] Wokingham resignalling
[23] New station at Ashley Down, Bristol
[22] Rail passenger numbers could nearly double by 2050
 
News: the Great Western Coffee Shop ... keeping you up to date with travel around the South West
 
   Home   Help Search Calendar Login Register  
Linked Events
  • WWRUG - Dan Okey in Trowbridge: November 29, 2023
Pages: [1]
  Print  
Author Topic: 29th November 2023 - a GWR Senior Manager at WWRUG, Trowbridge  (Read 2173 times)
grahame
Administrator
Hero Member
*****
Posts: 40503



View Profile WWW Email
« on: November 17, 2023, 06:04:54 »

The November newsletter from WWRUG» (West Wiltshire Rail Users Group - about) is at the printers and being distributed to members over the weekend - eight pages packed with news including Travel Cards, Ticket Offices, 10 years on at Melksham, Dilton Marsh, DfT» (Department for Transport - about) v TREASURY v PM's OFFICE - what lessons for Wilthshire, timetable changes in December, trip report to Severn Beach, etc

Come along on 29th November - meeting room is less than 100 yards from Trowbridge Station.  And we finish in time for you to return home

21:18 to
Bradford-on-Avon, Bath Spa, Bristol Temple Meads and major stations to Cardiff

21:22 to
Melksham, Chippenham and Swindon

21:31 to
Westbury, Frome and all stations to Weymouth

21:58 to
Westbury, Dilton Marsh, Warminster, Salisbury and major stations to Portsmouth


   
« Last Edit: November 24, 2023, 04:48:13 by grahame » Logged

Coffee Shop Admin, Acting Chair of Melksham Rail User Group, Option 24/7 Melksham Rep
grahame
Administrator
Hero Member
*****
Posts: 40503



View Profile WWW Email
« Reply #1 on: November 30, 2023, 10:48:26 »

Delighted to have welcomed Dan last night - though he was not given an easy ride (and if he and GWR (Great Western Railway) are reading this, I'm going to offer an element, but only an element, of apology).   Trains and from the meeting were disrupted, with apologies received from some members who were stuck and other arriving only half way though.  Pretty disastrous for home going too.

A rail use group looks to rail users (duh - it's in the name) and I was delighted that last night we welcomed some newcomers. And they were asking the natural questions of the train service provider of "why don't you add a couple of carriages on ..." with examples of services that need strengthening, and talk of people passing out on overcrowded trains.   There were also some tough questions on ticket sales - "how do you expect ticket sales at a ticket office counter to be anything but very low when the ticket office counter if closed for days on end"?  And on service reliability where a host of questions arose; the railways are a service, and that's what people want to use reliabily; if a train's not available it doesn't matter whether it's GWR, NR» (Network Rail - home page), RMT (National Union of Rail, Maritime & Transport Workers), ASLEF» (Associated Society of Locomotive Engineers and Firemen - about), DfT» (Department for Transport - about), ORR» (Office of Rail and Road formerly Office of Rail Regulation - about) or some other body or combination of bodies that's failed to provide.

Community Rail Work and improvements are important and welcome, but there's a feeling that the basics need to be gotten right.  All very well providing for hard to reach groups, and doing things like encouraging new users from younger age groups, but the feeling on talk of such large investments when people can't get onto trains because of overcrowding, or because they're not running, was much more on people's minds.  But let's face it, we have trains designed for an era of flows that are gone - the commuter and business traveller - trying to service a newly bouyant leisure market.  We have an industry where long term planning is key, operating on 3 year contracts and one year plans, and where we await a potential new legal framework. And we have a fare system - both variety and how tickets are sold - that is overcomplex and perverse, with frightening signage that warns the innocent passenger if (s)he gets it wrong, there's potentially a penalty to pay.

OK - really good to have Dan along and explain - some - of the concerns.  There is far more of a customer education job, and far, far more of a railway reform agenda that's needed than Dan could do or explain in an hour or so.   The big frustration, though, is that groups like WWRUG» (West Wiltshire Rail Users Group - about) and Community Rail Partnerships are pretty powerless to help. "What can we do to help?" we ask and the answer is "not a lot".   We promoted last night's meeting, timed to work with direct trains across our area. And even making a short journey failed for so many ...







Logged

Coffee Shop Admin, Acting Chair of Melksham Rail User Group, Option 24/7 Melksham Rep
broadgage
Transport Scholar
Hero Member
******
Posts: 5365



View Profile
« Reply #2 on: November 30, 2023, 23:39:04 »

Failing to provide the advertised service to/from a public meeting to which a senior member of railway management was invited is a pretty spectacular own goal.
I see little hope of near or even medium term improvement, I am sorry to say. The current emphasis is on REDUCING fleet size and capacity, not on adding capacity to overcrowded services.

Most people would now admit the IET (Intercity Express Train) project has been a failure. A great deal of money has been spent to achieve shorter trains with worse facilities, reduced comfort, and not able to cope with the conditions at Dawlish.
Full length HSTs (High Speed Train) have been withdrawn, prematurely many would argue.
The shortened HSTs are being withdrawn.
And the tri-mode trains have been an even greater failure.

All this affects not only routes served with the above, but contributes to a GWR (Great Western Railway) wide shortage of rolling stock.
« Last Edit: December 01, 2023, 04:02:45 by broadgage » Logged

A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
grahame
Administrator
Hero Member
*****
Posts: 40503



View Profile WWW Email
« Reply #3 on: December 01, 2023, 08:03:29 »

Failing to provide the advertised service to/from a public meeting to which a senior member of railway management was invited is a pretty spectacular own goal.

Maybe - and yet there are so many own goals it just washes over.   

Wednesday's problems were caused as I understand it by level crossing problems between Warminster and Salisbury, with a need have additional staff (on trains and/or on the ground?) to get trains past, and as far as I can gather a lack of that extra staff availability.    Those of us who are reasonably well informed know that it was a problem with roots beyond GWR (Great Western Railway) (Network Rail infrastucure) but it was an excellent reminder from newcomers that the gloriously complex mess of organisations involved.

Quote
I see little hope of near or even medium term improvement, I am sorry to say.

Indeed in the near term.   There is a need for the wider community to look at the long term (strategy) to provide for a proper environment in which the short term and medium term issues can be fixed.  That sound very generalised; to be more specific, much of it is to work will all political parties to have policies in their headlines which will encouraged them in the right direction in 2024, 2025, 2026 and beyond.
Logged

Coffee Shop Admin, Acting Chair of Melksham Rail User Group, Option 24/7 Melksham Rep
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page