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Author Topic: First Great Western management team  (Read 96019 times)
Timmer
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« Reply #15 on: October 16, 2007, 07:36:36 pm »

Glenda Lamont is off to the US of A  according to BBC» (British Broadcasting Corporation - home page) Points West this evening. Bet she is well chuffed (no pun intended) with this move, how exciting for her. Get away from all those whinging people who expect a decent train service.

Also one of the boses of First Bristol/Bath buses is on his way out. My, First really are having a jolly good clear out down in these parts, long overdue.
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Ollie
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« Reply #16 on: October 16, 2007, 09:36:44 pm »

Glenda has left already, she is due to start at First Group America in November.

At the moment FGW (First Great Western) has a temporary Customer Services Director until we get our new one, can't remember the name, but he is currently in the role at South West Trains.
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Tickets Please
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« Reply #17 on: October 16, 2007, 11:14:59 pm »

James Burt is his name and he isnt a temporary anything. He has been appointed to post full time. He is leaving South West Trains to come and work for FGW (First Great Western). He is currently Operations Director at South West Trains and was previously Customer Services Director for South West Trains.



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Ollie
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« Reply #18 on: October 16, 2007, 11:58:28 pm »

Where I said temporary I was referring to the person current filling his role until he joins us from SWT (South West Trains).

My bad wording, sorry.
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Timmer
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« Reply #19 on: October 17, 2007, 07:24:01 am »

James Burt is his name and he isnt a temporary anything. He has been appointed to post full time. He is leaving South West Trains to come and work for FGW (First Great Western). He is currently Operations Director at South West Trains and was previously Customer Services Director for South West Trains.
Being from SWT (South West Trains) terrority, hopefully he will have plenty of knowledge of the chronic overcrowding problems that is occuring at weekends on the Cardiff-Portsmouth route.

An example which is all too common can be found on Save the Train:
http://www.savethetrain.org.uk/forum/index.php?topic=4442.from1192513287;topicseen#msg8221
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12hoursunday
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« Reply #20 on: October 17, 2007, 11:30:23 am »

Mark Hopwood is appointed to the position of Route Director High Speed Services.

As fotr Glenda Lamont she's still about I spoke to her ( only hello mind) last week!
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Lee
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« Reply #21 on: October 19, 2007, 01:47:19 pm »

Glenda Lamont is off to the US of A  according to BBC» (British Broadcasting Corporation - home page) Points West this evening. Bet she is well chuffed (no pun intended) with this move, how exciting for her. Get away from all those whinging people who expect a decent train service.

Also one of the boses of First Bristol/Bath buses is on his way out. My, First really are having a jolly good clear out down in these parts, long overdue.

Here is a poem by Economy Klaus , mourning Glenda Lamont's departure (link below.)
http://firstlatewestern.blogspot.com/2007/10/poem-to-celebrate-departure-of-glenda.html

Quote :

"^Stakeholder management and customer service^?
You were about as useful as Peter Purvis"
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Timmer
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« Reply #22 on: October 19, 2007, 05:50:04 pm »

just what I needed to brighten up my friday afternoon another poem from Economy Klaus. Next summer I think FGW (First Great Western) should hire him to read poems alongside the lady with pink hair. The passengers could do with a laugh.
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Timmer
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« Reply #23 on: October 29, 2007, 05:35:13 pm »

The Bath Chronicle published an article on Friday that is a useful Whos Who at FGW (First Great Western) since the management shake up:

http://www.thisisbath.co.uk/displayNode.jsp?nodeId=180730&command=displayContent&sourceNode=227209&contentPK=18787888&folderPk=106757&pNodeId=227220
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Timmer
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« Reply #24 on: October 31, 2007, 08:59:44 pm »

More on the new management structure from Insider:

http://indefenceoffirstgreatwestern.blogspot.com/
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Ollie
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« Reply #25 on: February 22, 2008, 01:55:28 am »

I've copied the press release into blog:

http://www.iworkforfgw.com/blog/#2202080145

Thought it might be of interest to some.
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Lee
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« Reply #26 on: February 23, 2008, 09:07:08 am »

Economy Klaus "analyses" Sheridan Flavin's appointment (link below.)
http://firstlatewestern.blogspot.com/2008/02/all-in-sheridans-mind.html
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Lee
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« Reply #27 on: February 23, 2008, 10:07:05 pm »

Quote from Tony Ambrose (MTLS (More Train Less Strain), article link below) :
http://thisisbristol.co.uk/displayNode.jsp?nodeId=145365&command=displayContent&sourceNode=145191&contentPK=19962582&folderPk=83726&pNodeId=144922

Quote from: Tony Ambrose
"Painting stations and appointing new directors does not address the real problems.

"The only solution to improving the problems is to substantially invest in new rolling stock."
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devon_metro
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« Reply #28 on: February 23, 2008, 10:22:07 pm »

Doh.

Typical Shortsightedness from MTLTA!
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vacman
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« Reply #29 on: February 23, 2008, 10:24:19 pm »

Don't get me started on those busybodies again!!
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