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Author Topic: XC rant thread  (Read 16420 times)
Btline
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« on: January 27, 2009, 21:46:21 »

We all seem to hate XC (Cross Country Trains (franchise)), so let's concentrate all hatred in a thread!

What don't you like?

*The un refurbed Vomiters

*The refurbed Vomiters

*The pink doors

*No Buffet

*Customer service

*Seats too hard

please continue.....
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Chris from Nailsea
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« Reply #1 on: January 27, 2009, 22:02:12 »

Excessive slack in their timetabling ...  Roll Eyes
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William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
thetrout
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« Reply #2 on: January 27, 2009, 22:04:18 »

40 minute delays because the HST (High Speed Train) was too tired to turn up at Edinburgh on time... Roll Eyes
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G.Uard
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« Reply #3 on: January 27, 2009, 22:07:05 »

Their TMs(resolve) and conductors are a great bunch tho.  Many is the sarnie and coffee I have enjoyed whilst pas ing.
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Btline
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« Reply #4 on: January 27, 2009, 22:09:12 »

I forgot their reservation system!

It is cra* and now the seats don't align with the screens!
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thetrout
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« Reply #5 on: January 27, 2009, 22:14:00 »

Their TMs(resolve) and conductors are a great bunch tho.  Many is the sarnie and coffee I have enjoyed whilst pas ing.

Absolutely, I couldn't agree more, The TM's are normally very nice to me, occasionally you'll get a grump, but its the same with FGW (First Great Western) Tongue I think we are all entitled to grumpy days Smiley

The buffet staff aren't to bad, but what I take exception to is a First Class Host offering me a drink, 30 minutes later and the drink hasn't arrived. Normally a verbal "poke" sorts the problem nicely... Grin
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Grin Grin Grin Grin
Doctor Gideon Ceefax
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« Reply #6 on: January 27, 2009, 22:27:30 »

Good stuff:

Bringing back HSTs (High Speed Train) - very comfortable standard class seats with a good layout of tables / airline seats, very good refurbishment in my view (other than the removal of the buffet car).

Decent staff.

Bad stuff:

Stupid fare hikes - such as peak time fares in the evening between Cheltenham and Gloucester - why !!

Voyagers (admittadley a Virgin introduction, but utter crap, refurbished or unrefurbished). If they had ordered 180's instead, at least the train would be half comfortable and have more seating, even if they are underfloored engine DMU (Diesel Multiple Unit)'s.

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willc
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« Reply #7 on: January 27, 2009, 22:42:42 »

Stupid fare hikes - such as peak time fares in the evening between Cheltenham and Gloucester - why !!

Voyagers (admittadley a Virgin introduction, but utter crap, refurbished or unrefurbished). If they had ordered 180's instead, at least the train would be half comfortable and have more seating, even if they are underfloored engine DMU (Diesel Multiple Unit)'s.



Because they don't want local passengers cluttering up their tiny trains - shunt them off to FGW (First Great Western)/LM (London Midland - recent franchise).

But if they had ordered 180s, they would have stuck far more seats in, a la FGW HST (High Speed Train) refurb - and I'm sure FGW would have done something like this by now if they had chosen to keep the 180s. What would actually have been best would have been been a 180 body (good passenger environment) with the Voyager power train (highly reliable diesel-electric combo and well designed engine cooling).
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inspector_blakey
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« Reply #8 on: January 27, 2009, 23:50:32 »

Because before the December timetable change the xx16 Bournemouth XC (Cross Country Trains (franchise)) service from Oxford always ran late and buggered up my xx21 FGW (First Great Western) stopping service Didcot, thereby ensuring that I missed my effing Bristol connection, had to make an extra change and arrived 30 mins late!

Oh, and they seem to have achieved the impossible by making Voyagers even worse for long distance travel (which is bizarre seeing as their HST (High Speed Train) refurb looks spot on!).

'Nuff said.
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bemmy
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« Reply #9 on: January 28, 2009, 10:49:29 »

I forgot their reservation system!

It is cra* and now the seats don't align with the screens!
.....this.....seat.....is.....available.....till.....Exet [ok try the next one]
.....this.....seat.....is.....available.....till.....Newt [ok try the next one]
.....this.....seat.....is.....available.....till.....Totn [and so on down the carriage]

Whereas on a HST (High Speed Train) it takes no time at all to locate the seats without paper tickets.

And of course on the frequent occasions when the system is down, it's a free for all. Must be great fun for 80 year old ladies catching the 1740 from Birmingham New St.

Because they don't want local passengers cluttering up their tiny trains - shunt them off to FGW (First Great Western)/LM (London Midland - recent franchise).
I thought I read somewhere that most of their passengers are on local journeys? after all they're a bit slow to compete with road and air for long distances.
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r james
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« Reply #10 on: January 28, 2009, 13:45:32 »

DO the HSTs (High Speed Train) have the electronic seat reservation system then? If so, is it the same as on the voyagers?

How much out of line are the seat reservations on the voyagers out of interest?
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broadgage
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« Reply #11 on: January 28, 2009, 13:58:44 »

DO the HSTs (High Speed Train) have the electronic seat reservation system then? If so, is it the same as on the voyagers?

How much out of line are the seat reservations on the voyagers out of interest?

No, the HSTs dont have an electronic reservation system, at least on FGW (First Great Western) and AFAIK (as far as I know) elswhere too.
Traditional paper tickets are used and this usually works quite well.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
thetrout
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« Reply #12 on: January 28, 2009, 14:13:30 »

DO the HSTs (High Speed Train) have the electronic seat reservation system then? If so, is it the same as on the voyagers?

How much out of line are the seat reservations on the voyagers out of interest?

No, the HSTs dont have an electronic reservation system, at least on FGW (First Great Western) and AFAIK (as far as I know) elswhere too.
Traditional paper tickets are used and this usually works quite well.

On the refurbed XC (Cross Country Trains (franchise)) HST's they do have an electronic seat reservation system, but it hasn't setup yet.

I guess you could say that with the microwaves not being connected to the power source, the electronic seat reservation system not configured... It sounds to me like XC has only done have the job Huh
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devon_metro
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« Reply #13 on: January 28, 2009, 16:24:41 »

The HST (High Speed Train) refurb is excellent although most other aspect of Cross Country are generally awful!
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Btline
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« Reply #14 on: January 28, 2009, 16:26:39 »

I hope they scrap the idea of electronic reservations. Virgin have!

Believe it or not, just because computers exist, it does not mean you have to use them for all tasks!
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