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Author Topic: Great Western Railway: on-board catering, buffets, Travelling Chef, Pullman - ongoing discussion  (Read 629357 times)
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« Reply #525 on: February 10, 2014, 22:54:33 »

I know some are assisting on other trains or being sent to local stations to help with customer service and information.
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« Reply #526 on: February 10, 2014, 23:50:38 »

I travelled up on the 13:04 from Exeter today - which in normal circumstances would have been the 10:00 from Penzance and normally has a Pullman from Plymouth.

Several of the Pullman crew were staffing the buffet and first class trolley after being sent from Plymouth by road.  Working out of a mini-buffet it was very cosy!
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thetrout
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« Reply #527 on: February 11, 2014, 02:17:10 »

FYI (for your information), there are no London based Pullman crews - they are all Plymouth based.

Thanks Super Guard Wink Smiley
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« Reply #528 on: February 11, 2014, 09:50:33 »

Glad to hear they're not just dossing around in messrooms!   Wink  Still not good news for the Pullman though to be suspended for so long.
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« Reply #529 on: February 16, 2014, 13:18:22 »

Well the good news is the Pullmans will return in a limited fashion on Monday

Had this from FGW (First Great Western) with permission to pass it on.

Quote
The Pullman Dining services are currently suspended until Monday 10th February. From Monday 10th we will run a reduced Pullman Dining service. Two services will operate, a lunchtime Exeter to London Paddington service departing Exeter at 13.04 and an evening service from London Paddington to Exeter departing at 17.33

I understand steps are being taken to move the equipment needed to Exeter by road and the necessary food storage equipment is being hired in to run the operation from St Davids until the line is restored to Plymouth.

The old menus will be used with the launch of the new ones postponed.

As we all know, this did not happen due to the weather related disruption getting worse.

It now appears however that matters are much improved, at least as far as Exeter with a "near normal" service being hoped for tomorrow.
Might we therefore hope to see a return of the Pullman ? If they are going to all that trouble for a single return service a day, then it seems to me that they might as well run two services a day.
2 up services at lunchtime, and 2 down ones early evening.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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« Reply #530 on: February 20, 2014, 12:18:58 »

The Pullmans return!

Just had this from FGW (First Great Western)

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From Monday 24 February, due to
flooding and storm damage at Dawlish, we are able to operate a limited Pullman Dining service. Two trains a day will run between Exeter St Davids and London Paddington:
^   Departing Exeter at 1304, arriving in London Paddington at 1521
^   Departing London Paddington at 1801, arriving in Exeter at 2013
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broadgage
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« Reply #531 on: February 20, 2014, 12:29:29 »

Oh good  Smiley

Presuming that this actually happens, then I congratulate FGW (First Great Western) for this.

Have postponned a planned trip West for fear that the Whiteball tunnel works would over run.
In fact the works went well, but look what else has happened since  Sad

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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
JayMac
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« Reply #532 on: February 20, 2014, 12:43:58 »

Is there a slight typo there or has the 1803 been retimed to leave 2 minutes earlier?
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bobm
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« Reply #533 on: February 20, 2014, 12:48:32 »

Is there a slight typo there or has the 1803 been retimed to leave 2 minutes earlier?


Well spotted.  I'm not sure - the email I had said 18:01 and it has just been posted on the website as 18:01.  I'll check...
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bobm
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« Reply #534 on: February 20, 2014, 13:25:19 »

Bignosemac wins the "I-Spy" badge - it is indeed 18:03 not 18:01.  Still you might need to get there early to beat the rush of hungry diners!  Grin
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thetrout
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« Reply #535 on: February 20, 2014, 13:43:20 »

Todays 11:06 London Paddington - Exeter St Davids service (The Mayflower) was booked to have a Travelling Chef. First Great Westerns WebTIS said so. As did Real Time Trains: http://www.realtimetrains.co.uk/train/P70306/2014/02/20

Guess what...? No Travelling Chef...! Angry Angry :Lets hope the same fate does not become the order of the day for the Pullmans next week Lips sealed Undecided Roll Eyes

Before anyone jumps on me about the difficult circumstances etc. I do appreciate that and although I'm disappointed, I had some Soup at Pumpkin in Taunton instead Smiley

However that is yet another none showing Travelling Chef for me...! *sigh*

To make it worse the CIS (Customer Information System) was showing as the train having a Travelling Chef Angry
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grahame
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« Reply #536 on: February 20, 2014, 14:48:52 »

Is there a slight typo there or has the 1803 been retimed to leave 2 minutes earlier?


Time quoted is the real time that passengers need to know  Grin  Grin

Train doors may be shut up to 40 seconds before the departure of the train, and second standard class passengers need to clear the barriers a further 80 seconds earlier in order to walk up the platform to a non-first carriage and squeeze in.
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broadgage
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« Reply #537 on: February 21, 2014, 11:16:21 »

Is there a slight typo there or has the 1803 been retimed to leave 2 minutes earlier?


Typo AFAIK (as far as I know), since it now says 18-03 on the webite where yesterday it said 18-01.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
bobm
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« Reply #538 on: February 21, 2014, 11:19:25 »

It was changed thanks to bignosemac spotting it....
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JayMac
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« Reply #539 on: February 21, 2014, 12:56:53 »

Didn't even have me glasses on.
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"Build a man a fire and he'll be warm for the rest of the day. Set a man on fire and he'll be warm for the rest of his life."

- Sir Terry Pratchett.
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