Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
No recent travel & transport from BBC stories as at 07:55 16 Apr 2024
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 02/06/24 - Summer Timetable starts
17/08/24 - Bus to Imber
27/09/25 - 200 years of passenger trains

On this day
16th Apr (1987)
~ Tulyar arrives at Swanley New Barn Railway (link)

Train RunningCancelled
13:48 London Paddington to Carmarthen
18:02 Worcester Foregate Street to London Paddington
22:28 London Paddington to Bristol Temple Meads
23:32 London Paddington to Bristol Temple Meads
Short Run
07:10 Penzance to London Paddington
15:23 London Paddington to Worcester Foregate Street
15:28 London Paddington to Weston-Super-Mare
18:29 Weston-Super-Mare to London Paddington
18:34 London Paddington to Cheltenham Spa
19:56 Cardiff Central to Taunton
Delayed
15/04/24 21:45 Penzance to London Paddington
05:23 Hereford to London Paddington
05:25 Swansea to London Paddington
07:00 London Paddington to Bristol Temple Meads
09:00 Bristol Temple Meads to London Paddington
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
April 16, 2024, 08:07:05 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[106] New station at Ashley Down, Bristol
[105] Okehampton
[99] The One-Way Wizzo
[53] 2024 Delays and Cancellations - North Cotswold Line
[49] Ferry just cancelled - train tickets will be useless - advice?
[44] From Melksham to Tallinn by train
 
News: the Great Western Coffee Shop ... keeping you up to date with travel around the South West
 
   Home   Help Search Calendar Login Register  
Pages: 1 ... 46 47 [48] 49 50 ... 116
  Print  
Author Topic: Great Western Railway: on-board catering, buffets, Travelling Chef, Pullman - ongoing discussion  (Read 632639 times)
SDS
Hero Member
*****
Posts: 772


Badgerline


View Profile
« Reply #705 on: July 05, 2014, 01:07:49 »

Rumours going around the internal forums are that the Travelling Chefs will be regraded to Customer Hosts regardless of any 'consultation'.

05.53 PLY» (Plymouth - next trains)-PAD» (Paddington (London) - next trains) is being made a Pullman as of September.
Logged

I do not work for FGW (First Great Western) and posts should not be assumed and do not imply they are statements, unless explicitly stated that they are, from any TOC (Train Operating Company) including First Great Western.
bobm
Administrator
Hero Member
*****
Posts: 9826



View Profile
« Reply #706 on: July 05, 2014, 06:15:48 »

In that the crews usually, and not unnaturally, run a meal service in both directions I wonder what the team on a 05:53 Plymouth to Paddington would do on a return journey.

Leaving London just after 10 or 11am seems a bit early for a lunch sitting.
Logged
Rhydgaled
Hero Member
*****
Posts: 1500


View Profile WWW
« Reply #707 on: July 05, 2014, 09:12:42 »

Rumours going around the internal forums are that the Travelling Chefs will be regraded to Customer Hosts regardless of any 'consultation'.
If that is a change of job description, the service might not necessarily change that much. I seem to remember someone posting on RailUK that Wrexham & Shropshire (WSMR (Wrexham, Shropshire and Marylebone Railway)) did not have a chef and yet offered hot meals. Never used the service myself, but if I remember correctly WSMR was highly regarded for its catering.

Losing the chefs on FirstGW might not therefore be the disaster we fear, if a similar level of catering is provided by other, non-chef, staff. I don't hold out much hope though, sadly.

In that the crews usually, and not unnaturally, run a meal service in both directions I wonder what the team on a 05:53 Plymouth to Paddington would do on a return journey.

Leaving London just after 10 or 11am seems a bit early for a lunch sitting.
Since 05:53 is quite early in the morning, perhaps the staff have a break at London and return a little later. I'm not sure what staff hours regulations are, but could that be an issue?

Enjoy the Travelling Chef while you can.  I have been told today by a very reliable source that they are to be phased out.  No definite date yet, but probably by Christmas.

Pullman Restaurants however will remain.
Predictable unfortunately. Many services that at present have a travelling chef are fairly soon due to be downgraded to the new shorter IEP (Intercity Express Program / Project.) trains. Since these have no catering for steerage, a travelling chef service cant be provided.
I must point out that not all the IEP trains will be shorter (although a lot of them will be) and that both the longer IEPs and the shorter ones provide a trolley (and only a trolley) for standard class.

My question on the proposed new FirstGW catering offer on the IC125s is what is the point of the static trolley Mondays and Fridays? If the trolley isn't moving, surely you might as well go to the buffet for a wider range of items?
Logged

----------------------------
Don't DOO (Driver-Only Operation (that is, trains which operate without carrying a guard)) it, keep the guard (but it probably wouldn't be a bad idea if the driver unlocked the doors on arrival at calling points).
Umberleigh
Hero Member
*****
Posts: 456


View Profile
« Reply #708 on: July 05, 2014, 11:04:28 »

Enjoy the Travelling Chef while you can.  I have been told today by a very reliable source that they are to be phased out.  No definite date yet, but probably by Christmas.

Pullman Restaurants however will remain.

Predictable unfortunately. Many services that at present have a travelling chef are fairly soon due to be downgraded to the new shorter IEP (Intercity Express Program / Project.) trains. Since these have no catering for steerage, a travelling chef service cant be provided.

From the railways point of view, it is therefore desirable to cease travelling chef services in plenty of time. They don't want people saying "we had a travelling chef on the old trains but lost this after the downgrade"
Much better by far to be able to say "the new trains have a similar catering offer to that previously offered"

Surely there is an argument to keep the TC(resolve) on services to Penzance, with a journey time almost twice that of London to Swansea?

I'm guessing the trolley is maybe due to coaches at the country end now being a coach further away from the buffet, it's already quite a trek
Logged
thetrout
Hero Member
*****
Posts: 2612



View Profile
« Reply #709 on: July 05, 2014, 20:55:51 »

Enjoy the Travelling Chef while you can.  I have been told today by a very reliable source that they are to be phased out.  No definite date yet, but probably by Christmas.

Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry
Logged

Grin Grin Grin Grin
Chris from Nailsea
Administrator
Hero Member
*****
Posts: 17868


I am not railway staff


View Profile Email
« Reply #710 on: July 05, 2014, 21:53:20 »

That is a very unhappy trout.  Shocked
Logged

William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
chuffed
Hero Member
*****
Posts: 1499


View Profile
« Reply #711 on: July 06, 2014, 06:27:52 »

Trout Pout to end all Trout Pouts !
Logged
bobm
Administrator
Hero Member
*****
Posts: 9826



View Profile
« Reply #712 on: July 06, 2014, 08:55:47 »

I have been a semi-regular user of the Travelling Chef.  When it has been available it has been generally very good - in particular the full breakfast - but all too often it has been unavailable due to crew or set probems.  Perhaps by concentrating resources on a total of eight Pullman services they can improve the reliability and provide the advertised service.

Logged
TaplowGreen
Transport Scholar
Hero Member
******
Posts: 7792



View Profile
« Reply #713 on: July 06, 2014, 09:24:46 »

I suspect it's also a commercial decision, would be interesting to know if the Travelling Chef was profitable? 

There can only be a certain number of people prepared to pay ^4.50 for beans on toast, or ^2.25 for two slices of toast......
Logged
broadgage
Transport Scholar
Hero Member
******
Posts: 5407



View Profile
« Reply #714 on: July 06, 2014, 09:33:00 »

I suspect it's also a commercial decision, would be interesting to know if the Travelling Chef was profitable? 

There can only be a certain number of people prepared to pay ^4.50 for beans on toast, or ^2.25 for two slices of toast......

IMHO (in my humble opinion), these prices are reasonable if it is served on a plate at ones first class seat, arguably a bit steep though for queuing up for a cardboard box
Logged

A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
broadgage
Transport Scholar
Hero Member
******
Posts: 5407



View Profile
« Reply #715 on: July 06, 2014, 16:25:24 »

Hmm ...  Who's going to break the news to member broadgage?  Tongue Roll Eyes Shocked

Broadgage was already aware, but did not like to comment until this was confirmed publicly.
Although I seldom used the travelling chef service, preferring the Pullman, the withdrawal of the travelling chef is still most regrettable, unless it is replaced by something better, which seems unlikely.

A cynic like me would suspect that this to prepare us for the inevitable catering downgrade that the new trains will bring.
Logged

A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
IndustryInsider
Data Manager
Hero Member
******
Posts: 10113


View Profile
« Reply #716 on: July 06, 2014, 16:52:07 »

It would be a shame to see the end of the Travelling Chef as it's a little different to anything else on offer from the other long distance operators.  It would be interesting to see what kind of profit/loss it made.  I enjoyed what I had on the odd occasion I used it, though the cost was high and it would not have been something I would want to rely on for a meal given the number of times the advertised service wasn't actually provided. 

Good to hear that the Pullman service will hopefully be expanded to include a South Wales service as I was hoping for in a post a few weeks back - nobody else seems to have commented on that though, which surprises me a little.
Logged

To view my GWML (Great Western Main Line) Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/
Umberleigh
Hero Member
*****
Posts: 456


View Profile
« Reply #717 on: July 06, 2014, 17:18:02 »

Re South Wales Pullman, when are the High Speed Trains (HST (High Speed Train))s being withdrawn on this route?

Edit: VickiS - Clarifying Acronym
« Last Edit: May 01, 2021, 21:42:16 by VickiS » Logged
IndustryInsider
Data Manager
Hero Member
******
Posts: 10113


View Profile
« Reply #718 on: July 06, 2014, 17:33:18 »

Cardiff is due to be wired by 2017, so I guess they will start to be phased out then, though I suspect it will be quite a slow phasing out with plenty of High Speed Train (HST (High Speed Train))s still covering diagrams until Swansea has been completed

Edit: VickiS - Clarifying Acronym
« Last Edit: May 01, 2021, 21:43:04 by VickiS » Logged

To view my GWML (Great Western Main Line) Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/
TaplowGreen
Transport Scholar
Hero Member
******
Posts: 7792



View Profile
« Reply #719 on: July 07, 2014, 05:58:06 »

It would be a shame to see the end of the Travelling Chef as it's a little different to anything else on offer from the other long distance operators.  It would be interesting to see what kind of profit/loss it made.  I enjoyed what I had on the odd occasion I used it, though the cost was high and it would not have been something I would want to rely on for a meal given the number of times the advertised service wasn't actually provided. 

Good to hear that the Pullman service will hopefully be expanded to include a South Wales service as I was hoping for in a post a few weeks back - nobody else seems to have commented on that though, which surprises me a little.

If they weren't making a profit at those very high prices the costs of running the service must have been huge and/or maintaining the service was outweighing the commercial benefits to FGW (First Great Western), evidenced by the unreliability/erratic nature of its provision as alluded to above.......no business is going to stop doing something that makes a healthy profit without a very good reason- I suspect demand for the service had dropped off and with it income, despite the best efforts of those devotees in this chatroom!  Smiley
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: 1 ... 46 47 [48] 49 50 ... 116
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page