On Saturday I boarded the 08:08 Service to Swansea. When I arrived at Bath Spa, admittedly I was late. I thought I had missed it. (Arrived 08:00). As the 08:08 service was not shown on the Departure Screens. Gutted that I had thought I had missed it, I purchased a coffee from Pumpkin and decided to wait till the 08:36 to Cardiff Central.
Except that when I consulted my piece of paper, I noted that I had written down 08:08 as the time of train I was catching. Puzzled at this I sought out a member of staff who informed me that I had not missed the train and that it would turn up ontime - which it did
Unfortunately we had to wait at Bath Spa for 25 minutes whilst the police attended to remove some abusive passengers. The train manager came through shortly after leaving Bath Spa, who I have to say really was on top form. She even went to the trouble to ask me how I was that particular day. She then sold me a Weekend First ticket to Cardiff for £5
we arrived at Bristol 26 minutes late. Then there was a fault with the train and we waited for a further 10 minutes. Now running 37 minutes late, we slowly headed off to Bristol Parkway. Where we were delayed for another 15 minutes because of Signalling Issues.
This is where things started to go royally t*ts up!! We got delayed even further by engineering works in Newport. Panicking that I was not going to make the connection at Cardiff for Pontyclun, I went to speak to the train manager. Unfortunately the TM had changed over at Bristol and a new TM was found sat in Coach H drinking tea and chatting to his colleagues. He seemed deeply uninterested that I would miss the connection at Cardiff and that I would have to wait over an hour to get to Pontyclun.
As we arrived in Cardiff, I was unfortunate enough to watch the Pontyclun train leave, without me!!
I needed to get to Pontyclun for 10:45 and ATW refused to give me alternative transport sighting it was not their train that was late. Taxi was the only option. £25 poorer I arrived at Pontyclun for 10:50
Now, do you reckon that if I write into FGW about this awful journey, that I will receive the £25 back I paid for the taxi? I doubt it myself but it's worth a try.
All in all it was a rather poor journey!