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Author Topic: Crossrail/Elizabeth Line. From construction to operation - ongoing discussion  (Read 534253 times)
IndustryInsider
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« Reply #1680 on: November 09, 2022, 12:02:02 pm »

Geoff has, of course, reported on the through running on the Elizabeth Line which started on Monday.  Kind of overshadowed by the industrial action affecting the rail network, but very welcome nonetheless.

https://www.youtube.com/watch?v=lXJQQ7YQ3gw

Interesting to hear that some old fashioned leaflet drops were done on the train, and that the temporary-until-next-May waits of up to seven minutes at Royal Oak were explained within them.  It's quite odd seeing passengers on trains emerging from the Royal Oak portal.

If anyone on here is using the new through service, it would be great to hear what they think of it?
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« Reply #1681 on: November 09, 2022, 05:56:13 pm »


Interesting to hear that some old fashioned leaflet drops were done on the train, and that the temporary-until-next-May waits of up to seven minutes at Royal Oak were explained within them.  It's quite odd seeing passengers on trains emerging from the Royal Oak portal.

If anyone on here is using the new through service, it would be great to hear what they think of it?

Used it this afternoon, from City Thameslink to Farringdon then through service to Maidenhead.  There was quite a bit of dwell time at the platform at Paddington and then waited at Royal Oak for the xx:27 Pad - Did to pass.

It was odd emerging from the depths at Royal Oak  Grin on close to what would have been the original DN Relife prior to the 1960 separation of the 'ot n cold and the WR lines
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« Reply #1682 on: November 09, 2022, 09:40:25 pm »

Quote
If anyone on here is using the new through service, it would be great to hear what they think of it?

I also used it today:
I took the oppertunity to travel from the Cotswold line and change at Slough then through to Canary Wharf on the Elizabeth line. This will not be available after the December timetable change.
I left Slough at 11:20 on a well filled train with the passenger information screens and automatic announcements not working. Also the maps where still the old ones showing the need to change stations at Paddington and Liverpool street. The driver made good clear announcements at all stations and while waiting at Westbourne park.
We where held for 4 minutes at Ealing Broadway having arrived 3 early. At Westbourne park we where held for the booked 6 minutes, the empty stock for a Paddington Shenfield service departed from the adjacent turnback siding 2 minutes ahed of us. Arrival at Canary Wharf was exactly 1 hour after leaving Slough.

On my return I took the DLR (Docklands Light Railway) to Stratford and the Elizabeth line to Paddington taking 22 minutes this train had working passenger information and the maps showing the trough working.

All very impressive. Finding my way around Canary Wharf that's another matter.
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« Reply #1683 on: November 09, 2022, 09:58:54 pm »

I took the oppertunity to travel from the Cotswold line and change at Slough then through to Canary Wharf on the Elizabeth line. This will not be available after the December timetable change.

Thanks for the report.  I think it's next May when all stops at Slough from the Cotswold Line are being removed though?
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« Reply #1684 on: November 10, 2022, 02:08:12 pm »

Things seem to be running pretty smoothly with the through trains and the much higher risk of trains presenting themselves at the three main portals delayed and/or out of sync.

One thing I have noticed is that the resilience at Abbey Wood could do with being improved.  There is usually around a 13-minute allowance for trains to form their next working.  That is great unless something is running late and out of sync as it means both platform are occupied at Abbey Wood nearly all the time (a departing train is replaced by the next arrival just two or three minutes later).  So if a train is out of sync it can find itself waiting a platform for an additional 5+ minutes, and then it will leave late on its next working with all the knock on effects that might have further west.

The solution?  Well, an additional third Elizabeth Line platform at Abbey Wood is the ideal solution, but sadly that would cost a lot of money and disruption given the quite constrained station layout.  Perhaps a more feasible idea would be to provide a turnback siding after the previous stop at Woolwich, just after Plumstead East Junction?  Trains running out of sync can then terminate at Woolwich and shunt out of the way, before returning to the platform for their next working with an on-time or much reduced delayed departure.
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« Reply #1685 on: November 10, 2022, 02:23:23 pm »

I took the oppertunity to travel from the Cotswold line and change at Slough then through to Canary Wharf on the Elizabeth line. This will not be available after the December timetable change.

Thanks for the report.  I think it's next May when all stops at Slough from the Cotswold Line are being removed though?

Assuming this is what TonyN is referring to, yes, next May is when the Slough stops are coming out of the North Cots services.
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« Reply #1686 on: November 25, 2022, 01:22:28 pm »

I couldn't find this discussed elsewhere, but apologies if I'm re-hashing old ground:

My normal trip has been Maidenhead to west London using GWR (Great Western Railway) non-stop services and the tube, paid for using one of the new flexi-tickets and credit card for the tube.  The Elizabeth Line isn't really any quicker - no changeover at Paddington but stopping at all stations into Paddington makes for a longer journey.  Also I can't use the flexi-ticket on the Elizabeth Line as you can't tap in/out at the gates at a tube station.

With the disruption this week I have been caught out using my GWR flexi-ticket to enter the station, but ending up using the Elizabeth Line due to delayed GWR trains, or using GWR into London in the am, but returning via the Elizabeth Line, so paying twice in effect.  I'm wondering if I can reclaim for the flexi-ticket on the Delay Repay scheme and if I'm thinking about this all wrong? 
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Ralph Ayres
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« Reply #1687 on: November 26, 2022, 11:07:31 pm »

It would help to know exactly what you mean by "using the Elizabeth line" and "west London".

A flexi-season is valid interchangeably on GWR (Great Western Railway) and Lizzie trains between the named stations covered by your ticket (and should work downstairs at Paddington Lizzie) unless it actually states "GWR-only" or something similar on whatever human readable confirmation you get of what is on the card.  It won't have been issued for a journey inward of Paddington, eg to Bond Street.  Not tapping your GWR Smartcard at both ends of the bit covered by the flexi-season isn't a problem so far as I'm aware, but the first tap will have clocked that day as a use of the Flexi-Season.  Also you should always tap your credit card at the start of the Tube payg bit, so if you're changing onto the tube at Ealing Broadway without tapping it in, or staying on the same Lizzie train at Paddington (when obviously you can't tap in), you are without a valid ticket from that point, and will also get charged a maximum London fare when you tap out at your Tube destination.  All a bit inconvenient for the user on journeys like this, but TfL» (Transport for London - about)'s view is that they've already done a better and more flexible equivalent of a flexi-season where they have control over fares by making each day's travel 1/5 of a week's worth and don't see why they should get involved in an inferior product that someone else has come up with. Possibly a bit childish, but I suspect the way the fares are divi-ed up between the various parties is a factor.

All this means that you're probably more out of pocket than you realise, but TfL are unlikely to refund you more than one or two of their max fares as a goodwill gesture and will remind you always to use your credit card at both ends of the journey in future. If a GWR train is late or cancelled the delay repay rules are on their website but don't expect them to refund your payg tube journey overpayment as well!
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sanfrandragon
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« Reply #1688 on: November 29, 2022, 12:06:28 pm »

Thank you for your detailed reply!  I think the ticket crossover problems will only arise after I've entered Maidenhead station with my flexi ticket to take a GWR (Great Western Railway) train only to find it is delayed and have to take an Elizabeth Line train instead, or I have travelled into London in the morning using my flexi ticket, but then have to return using the Elizabeth Line due to disruption.  In the past week's disruption it seems that GWR trains to Maidenhead get cancelled with the expectation that passengers can take the Elizabeth Line instead.
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