First have a reputation for pushing fares up, and for enforcing fare payments far more than other train operating companies. Picture - Chippenham station. The journey from Chippenham to London is one of the most expensive train journeys, lile for mile, anywhere in Europe. Car parking there is expensive too.I have to say - I agree with enforcing the payment of the correct fares - indeed it can be argued that a lack (for example) of ticket sales and fare collection on substitute bus services under the previous franchise lead to an underestimation of the numbers of travellers ...
Return to home page
Link to discussion of fares
If THEY make a mistake, it's YOUR fault!
From a letter just received, when I complained abiout being sold a 41 pound single when I wanted a 42 pound return: "However I am unable to offer any compensation as the National Conditions of Carriage does specify that it is the customer’s responsibility to check that the correct tickets have been issued.
Recent discussions:
Link to ... It pays to plan ahead when using the train from Bristol
Link to ... FGW for £10 at Weekends
Link to ... Online National Fares Manual section E anyone?
Link to ... Random fare fact of the day!
Link to ... Day Travelcards from Reading
Link to ... Latest blog from ihatefgw ...
Link to ... MTLS Forum - Increased Trigger Level For Season Ticket Discounts?
Link to ... FGW Season Tickets Online
Link to ... Standard Class Passengers In First Class Row
Link to .. South West Trains To Reduce Ticket Office Staff
Link to .. Train Fellows Blog - The Man At The Gate
Link to .. Passenger Focus Urges Discretion Over Penalty Fares & Long Queuing Times
Link to .. Seat Reservations
Link to .. Advanced fares - Time windows for booking
Link to .. New Railcard names? Any Changes?
Link to .. Pay-as-you-go Oyster cards
Link to .. How to Find London City Airport
Link to .. New Ticket Schemes
Link to .. Did I dream it????
Link to .. Advance Fares
N.B. - This site is owned and run by a customer of First Great Western and is not an official site of the company. If you are looking for First Great Western's web site please go to http://www.firstgreatwestern.co.uk. If you want to know more about this site, go here.
OPTIONS AVAILABLE TO YOU
You may follow links in the text to explore other topics.Extra link - Return to the HomePage of this share system
STATUS AND CONTROL
You are a guest