A great deal of capacity was withdrawn in December, especially at peak hours. Many trains were returned to the companies from whom they were leased and more (the Adalante units) are due to go back too this December.First blame the Department for Transport Transwilts
The Department for Transport say that Wilts County Council must get involved
Wilts County Council tell us it's up to First ...
At least in public - behind the scenes you'll see little co-operations such as the easing of SLC2 in September to allow for the only "TransWilts" train in the morning to be moved obnoxiously ealry so that the same train can provide a reasonable-time commuter service into Cheltenham.
The players
In this section, we'll tell you who the various players are and attempt to tell you what their roles are!
First Great Western
Department for Transport
Network Rail
Office of Rail Regulator
Strategic Rail Authority (r.i.p.)
Roscos
Passenger Focus
Recent discussions:
Link to ... When (semi)automated systems get a bit confused
Link to ... Misinformation on the railways
Link to ... 2C36 and 2C38 Set Formations
Link to ... The impossible forecast
Link to ... Customer Services
Link to ... Conflicting Information R.E. FGW Pullmans and Travelling Chefs
Link to ... How do we start 2013 - reliable, cost effective service too much to hope for?
Link to ... Lost Property Shambles!
Link to ... Problems with Revenue Protection Staff over a Child Ticket
Link to .. Customer Service frustration
Link to .. Book early for Christmas - when there are no trains again!
Link to .. JourneyCheck ... reasons given
Link to .. Do local trains REALLY cost a lot to run?
Link to .. Busyness Charts
Link to .. Sorting out the true cost or railway travel. Help!
Link to .. Labelling seats as reserved after they have been occupied?
Link to .. serious saftey issue- who best to contact please.
Link to .. Does Anyone Understand DaFT's Rolling Stock Plan?
Link to .. When can I contact customer services / book a ticket from FGW?
Link to .. FGW publicity machine
See here for discussions.
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