Title: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 01, 2024, 03:40:32 A new thread for 2024 - last year's remains at http://www.passenger.chat/27048
The service between Swindon and Westbury is not the easiest to run operationally, and when something goes wrong the very thin timetable means considerable disruption to customer journeys. The purpose of this thread is to provide a running log of issues so that we can see, look back, learn. Sadly, I do not expect to see a miracle instant improvement to 100% running to timetable, but I am optimistic and hope that we'll be able to use and promote the service far better in 2024 without fear of things going wrong. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 01, 2024, 03:51:50 We start the year with flooding between Swindon and Bristol Parkway - off "our" line but with lots of trains diverted through Chippenham. JourneyCheck assures us that "No station will go without a service." which is a relief as looking back the TransWilts service has often been withdrawn when the line is used for diversions. Today, it is NOT the single track section that's carrying extra trains and I would anticipate just minor delays as our trains weave around South Wales expresses.
We do have our first alteration of the year ... Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Gloucester. It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a shortage of train crew. Should I log this and it's not altering the running between Westbury and Swindon? ... Yes, I am continuing to take as the "standard" to log changes on all through services along the line, even where the changes are north of Swindon or South and West of Westbury, as they effect through passengers. In this case, on a Bank Holiday with everyone with a hangover except working railway staff, I don't expect (m)any people from Wiltshire will be inconvenienced. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 01, 2024, 07:37:28 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 is being delayed at Westbury. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 01, 2024, 15:50:56 17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 02, 2024, 20:08:20 Quote 20:13 Swindon to Westbury due 20:58 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 02, 2024, 20:22:34 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 03, 2024, 04:18:39 07:45 Westbury to Swindon due 08:34
07:45 Westbury to Swindon due 08:34 will be cancelled. This is due to more trains than usual needing repairs at the same time. 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 03, 2024, 17:30:02 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 03, 2024, 20:10:27 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be starting late from Westbury. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 04, 2024, 17:59:02 17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 has been cancelled. This is due to flooding. 18:37 Westbury to Swindon due 19:21 18:37 Westbury to Swindon due 19:21 will be cancelled. This is due to flooding. 20:13 Swindon to Westbury due 20:58 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to flooding. 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to flooding. 22:30 Swindon to Westbury due 23:16 22:30 Swindon to Westbury due 23:16 will be cancelled. This is due to flooding. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: a-driver on January 04, 2024, 18:02:48 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 has been cancelled. This is due to flooding. 18:37 Westbury to Swindon due 19:21 18:37 Westbury to Swindon due 19:21 will be cancelled. This is due to flooding. 20:13 Swindon to Westbury due 20:58 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to flooding. 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to flooding. I assume IETs still can’t stop at Melksham because it’s not in the train database? Time they added it, regardless of the huge cost to amend the database. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 04, 2024, 18:05:03 and more ...
Quote 17:36 Swindon to Westbury due 18:20 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:16 22:30 Swindon to Westbury due 23:16 will be cancelled. This is due to flooding. Interesting, the 17:50 Gloucester to Salisbury and the 20:06 Westbury to (?) Chetlenham Spa still running as I write. Perhaps that will change Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 04, 2024, 18:08:56 I assume IETs still can’t stop at Melksham because it’s not in the train database? Time they added it, regardless of the huge cost to amend the database. Ah yes ... Quote Cancellations to services between Westbury and Reading Due to heavy rain flooding the railway between Westbury and Reading some lines towards Reading are blocked. Train services running to and from these stations may be cancelled. Disruption is expected until 19:00 04/01. Westbury <-> Swindon service decimated due to flooding ... somewhere else! We're still bottom of the pile here in Melksham when it comes to serving us in 2024. Not asking "why" - just pointing it out. I like what they do elsewhere: Quote Customer Advice Due to flooding on the railway near Chipping Sodbury, the line between Swindon and Bristol Parkway is shut. Therefore our trains running from South Wales and London Paddington are being diverted, and will add approximately 40 minutes to your journey. No station will go without a service. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on January 04, 2024, 18:20:05 Quote Cancellations to services between Westbury and Swindon Due to heavy rain flooding the railway between Westbury and Swindon fewer trains are able to run. Train services running through these stations may be cancelled. Disruption is expected until the end of the day. Customer Advice We apologise for the disruption to your journey today. Due to flooding on the line between Reading, Newbury and Westbury, GWR long distance West Country services are being diverted on the line though Melksham. As a consequence, GWR local services between Swindon and Westbury and return are suspended. Passengers from Westbury and Trowbridge are advised to await the next service towards Bath Spa and then change there for services towards Chippenham and Swindon. Passengers from Swindon and Chippenham are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury. Passengers from Melksham are advised to please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination. This will enable us to get suitable replacement transport to you as quickly as possible. Passengers from Westbury or Trowbridge for Melksham should travel to Trowbridge and await rail replacement transport for Melksham. Passengers from Swindon for Melksham should travel to Chippenham on the next available service and then await rail replacement transport for Melksham. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on January 04, 2024, 18:36:18 ..and now running out of options. Lines closed Didcot to Reading after a diverted West of England service has reporting hitting someone at Pangbourne.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 04, 2024, 19:22:10 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to flooding. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: jamestheredengine on January 04, 2024, 19:31:23 I assume IETs still can’t stop at Melksham because it’s not in the train database? Time they added it, regardless of the huge cost to amend the database. Ah yes ... Quote Cancellations to services between Westbury and Reading Due to heavy rain flooding the railway between Westbury and Reading some lines towards Reading are blocked. Train services running to and from these stations may be cancelled. Disruption is expected until 19:00 04/01. Westbury <-> Swindon service decimated due to flooding ... somewhere else! We're still bottom of the pile here in Melksham when it comes to serving us in 2024. Not asking "why" - just pointing it out. I like what they do elsewhere: Quote Customer Advice Due to flooding on the railway near Chipping Sodbury, the line between Swindon and Bristol Parkway is shut. Therefore our trains running from South Wales and London Paddington are being diverted, and will add approximately 40 minutes to your journey. No station will go without a service. But really the worst bit is the whole pretense that Chipping Sodbury somehow mightn't be wet later -- I'm okay with the evening trains being half an hour out from normal, but let's have an emergency timetable that they can run to, rather than having to keep an eye out in case something is suddenly magically sent right at Wootton Bassett and effectively runs half an hour early. If it dries up, then that's when 10pm decisions about tomorrow are an appropriate decision-making strategy. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on January 05, 2024, 11:09:35 Situation as at 11:00 this morning - only one passenger train has run in either direction along the TransWilts; the 05:11 Gloucester to Southampton called at Melksham three quarters of an hour late at 07:20, eventually terminating short at Salisbury, and the 06:35 Salisbury to Worcester Foregate Street (which lost an hour at Westbury) called at Melksham 68 minutes late at 08:28, eventually terminating short at Gloucester 74 minutes late (info from RTT).
Everything else cancelled so far; 07:45 Westbury - Swindon, 08:45 Swindon - Westbury, 09:46 Westbury - Swindon, 11:05 Swindon - Westbury, 12:17 Westbury - Swindon, 13:15 Swindon - Westbury. Journeycheck messages finally started filtering through for the 09:46 cancellation, but the earlier two cancellations appeared to go un-noted. B&H still shut east of Westbury and between Castle Cary and Taunton, so no West of England passenger services diverting via Melksham, although stone trains likely to be diverting via the TransWilts to reach London. Also, with the ongoing flooding at Chipping Sodbury, the line via Box is being used by diverted South Wales and West of England services as well as London to Bristol services which have been reduced to an hourly service. The unit from yesterday’s TransWilts service appears to still be sat in the bay platform at Swindon, where it’s been since it arrived at 17:08 on Thursday afternoon. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 05, 2024, 11:16:16 What a mess! Thank you for that analysis.
Journey check just reporting, as you say, a tiny part of that ... Quote 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a shortage of train crew. 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to flooding. 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on January 05, 2024, 13:43:17 Quote An additional bus service has been planned to operate as shown 13:45 Chippenham to Westbury due 14:28. Additional Information: Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The coach company is Chandlers Coach Travel. The scheduled calling pattern follows: Hide Calling Pattern Due Station 13:45 Chippenham 14:01 Melksham 14:16 Trowbridge 14:28 Westbury Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 05, 2024, 15:10:36 14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 has been cancelled. This is due to flooding. 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to flooding. 16:23 Westbury to Swindon due 17:08 16:23 Westbury to Swindon due 17:08 will be cancelled. This is due to flooding. 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to flooding. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 05, 2024, 15:11:25 Quote 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:59 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to flooding. Rather curiously, the 17:50 Gloucester to Salisbury and the 20:06 Westbury to Chelteham pa and not shown as cancelled or part running Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 05, 2024, 15:44:14 22:30 Swindon to Westbury due 23:11
22:30 Swindon to Westbury due 23:11 will be cancelled. This is due to flooding. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on January 05, 2024, 17:55:49 Quote 18:37 from Westbury 20:13 from Swindon 21:16 from Westbury 22:30 from Swindon All re-instated at 17:40 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 05, 2024, 20:40:24 Quote 18:37 from Westbury 20:13 from Swindon 21:16 from Westbury 22:30 from Swindon All re-instated at 17:40 but Quote 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 has been cancelled. This is due to a shortage of train crew. Not a day after and around all the storms that I would choose to rely on a train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2024, 01:54:04 Quote Sat, 6 January 07:45 Westbury to Swindon due 08:28 Sat, 6 January 08:45 Swindon to Westbury due 09:26 Sat, 6 January 09:52 Westbury to Swindon due 10:36 Sat, 6 January 11:05 Swindon to Westbury due 11:48 Sat, 6 January 12:17 Westbury to Swindon due 13:01 Sat, 6 January 13:13 Swindon to Westbury due 13:55 Sat, 6 January 14:19 Westbury to Swindon due 15:01 Sat, 6 January 15:14 Swindon to Westbury due 15:57 Sat, 6 January 16:23 Westbury to Swindon due 17:05 Sat, 6 January 17:35 Swindon to Westbury due 18:18 Sat, 6 January 18:35 Westbury to Swindon due 19:17 Sat, 6 January 19:44 Swindon to Westbury due 20:26 Sat, 6 January 20:08 Westbury to Swindon due 20:54 Sat, 6 January 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to flooding. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2024, 02:00:29 Quote Cancellations to services between Reading and Taunton Due to heavy rain flooding the railway between Reading and Taunton the line is closed. Train services running to and from these stations will be cancelled, delayed or diverted via Bristol Temple Meads. Pewsey will not be served. Disruption is expected until the end of the day. Customer Advice We are sorry for the delay to your journey today. Can you tell me more about the incident? We are currently experiencing significant disruption on the network owing to flooding in multiple areas. Customers are advised to please TRAVEL AS EARLY AS POSSIBLE AND TO CHECK YOUR JOURNEY BEFORE YOU TRAVEL. More information will follow as we have it. What are my alternatives? We appreciate that this will have disrupted your travel plans, especially those on Advance purchase tickets, please note that you will be able to use your ticket on a later train today. Our West of England services, where running, will divert from Reading/Taunton to Bristol Temple Meads. This diversion will add additional time onto your journey. A minimal rail replacement service will be operating between the following stations: Newbury and Bedwyn Taunton and Castle Cary Local bus ticket acceptance is in place on Jet Black buses between Newbury and Reading. Passengers travelling to Pewsey, please travel to Swindon, and make contact with station staff; onwards road transport will then be provided. Passengers travelling from Pewsey, please use the Customer Help Point. If you require any further assistance or information please speak to a member of Train Crew or Station Staff. Alternatively please use station help points where provided. Check before you travel You can check your journey using the National Rail Enquires real time Journey Planner Additional Information Need to get in touch? We're here to help 7 days a week on X (Twitter) @GWRHelp Further Information An update will follow within the next 2 hours. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay What about Melksham? Apparently abandoned without any alternative ... Line looks OPEN without any closures on OpenTrainTimes map Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 06, 2024, 07:37:49 Cancellations to services between Westbury and Swindon
Due to flooding between Westbury and Swindon fewer trains are able to run on all lines. Train services running through these stations have been cancelled. Disruption is expected until the end of the day. Customer Advice Due to ongoing issues with flood water affecting large swathes of the railway, our Westbury to Swindon service, via Melksham, is suspended until further notice. Customers travelling between Westbury, Chippenham and Swindon can travel via Bath Spa where connections are available. For customers using Melksham station, we are working to resource alternative means of transport to provide a service. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: JayMac on January 06, 2024, 07:40:26 Services between Paddington and the south west are being diverted via Melksham. Local services are cancelled to avoid congestion on the single line. From internal sources at 0730:
Quote Due to flooding between Westbury and Swindon fewer trains are able to run on all lines. Impact: Train services running through these stations have been cancelled. Disruption is expected until the end of the day. Customer Advice: Due to ongoing issues with flood water affecting large swathes of the railway, our Westbury to Swindon service, via Melksham, is suspended until further notice. Customers travelling between Westbury, Chippenham and Swindon can travel via Bath Spa where connections are available. For customers using Melksham station, we are working to resource alternative means of transport to provide a service. Further Information: An update will follow within the next 2 hours. Internal Information: UPDATES: Train crew please be aware: Although the Melksham route is NOT flooded, it is having to be used for diverted 1AXX/1CXX services, as well as freight, therefore, it has been decided not to run the 2MXX services. Update 1 (05:00): Road transport requested between Westbury and Swindon. Not yet confirmed. TRAIN PLAN: 1AXX/1CXX being diverted due to flooding between Westbury and Newbury. To prevent congestion, all 2MXX services are cancelled. PRIORITISED PLAN & MILESTONES: Currently being assessed. ROAD TRANSPORT CONTINGENCY: Road transport has been requested. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2024, 07:55:42 Why the **** are they not using the through IET services to provide calls?
Yes, I know the official excuses ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on January 06, 2024, 08:01:31 Due to flooding between Westbury and Swindon fewer trains are able to run on all lines. That needs rewording. There is NO flooding between Westbury and Swindon*. This line is now being used for SW services which are no longer going via Bristol. Normal half hourly Bristol to London services resumed along with South Wales services diverted but now no longer stopping at Bath Spa.Train services running through these stations have been cancelled. Disruption is expected until the end of the day. GWR should be more clear and say why there are no Tranwilts services. *On the railway line at least. Flooding elsewhere in Wiltshire. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2024, 12:37:20 Due to flooding between Westbury and Swindon fewer trains are able to run on all lines. That needs rewording. There is NO flooding between Westbury and Swindon*. This line is now being used for SW services which are no longer going via Bristol. Normal half hourly Bristol to London services resumed along with South Wales services diverted but now no longer stopping at Bath Spa.Train services running through these stations have been cancelled. Disruption is expected until the end of the day. GWR should be more clear and say why there are no Tranwilts services. *On the railway line at least. Flooding elsewhere in Wiltshire. GWR have scored in my view 2 stars out of 5 in terms of how they are handing this in Melksham +* They get one star for their honesty in admitting the whole service is cancelled rather than pretending thoughtout the day. +* They get another star for providing a minibus instead -* They do NOT get credit for failing to stop the trains that are going through. If they have added Pilning and Avoncliff to places IETs can stop, why the heck not Melksham? -* They do NOT get credit for charging £18 single from Swindon to Westbury online today. I know that they will accept "via Melksham" tickets via Bath in these circumstances (£10.50 on the 06:11 "peak" train, £9 for all the rest of the direct service), but public information and charges should reflect that and not be reliant on people knowing a ticket that is not available -* It's all very well having replacement buses, but nothing at the station tells you their times. I wait to hear that hardly anyone is using them - because hardy anyone knows about when and where they are, and advise to ask at the Help Point, given online, means they expect you to go to the station and likely have something of a wait. Not a star - but a pedanticisim When the departure board says "cancelled", why does it then list "calling at" stations. Surely the whole point is that it is NOT calling at ... (http://www.wellho.net/pix/mkmflood1.jpg) "No trains through Melksham today due to flooding". Funny (peculiar) - looks like a train to me! (http://www.wellho.net/pix/mkmflood2.jpg) Edit - to add regular direct fare information Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: eightonedee on January 06, 2024, 13:42:45 Quote Not a star - but a pedanticisim When the departure board says "cancelled", why does it then list "calling at" stations. Surely the whole point is that it is NOT calling at ... To be fair Grahame, there will be people turning up looking for a train to the other intermediate trains, so I think it is correct to list them (albeit perhaps headed "this would have been the train for....."). Otherwise I heartily endorse your comments! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2024, 14:03:24 Quote Not a star - but a pedanticisim When the departure board says "cancelled", why does it then list "calling at" stations. Surely the whole point is that it is NOT calling at ... To be fair Grahame, there will be people turning up looking for a train to the other intermediate trains, so I think it is correct to list them (albeit perhaps headed "this would have been the train for....."). Otherwise I heartily endorse your comments! Hence not s star either way, but a pedanticism. I would agree "would have called at" or "no longer calling at". When the water is receded, the panic is over and we can look back at lessons, there are things to be take up with GWR, Network Rail, the DfT and our MP and candidates for next time. In the wide game of things, so much could be done without breaking an arm, a leg, or the bank! 18.7% of households in my ward don't have their own vehicle - for sure, that's below the 23.5% average for England but lookin across to the next ward it's just 8.1% ... but it's still nearly a quarter who rely on the bus, train, taxis and perhaps lifts. http://grahamellis.uk/blog1099.html . Perhaps a good thing to ask our MP and candidates about. It's not uncommon for our line to be used for South West diversions and it costs them 20 minutes anyway when the Berks and Hants between Reading and Westbury is closed. Logic is to allow them to take another 15 minutes and call at intermediate stations (they have to slow right down anyway to go round the corner at Melksham) and update the departure board overnight to reflect it. Cheaper than providing buses? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 06, 2024, 16:15:09 I don't disagree that Melksham should have a service (and as you have pointed out, road replacement has been arranged), but wouldn't stopping fast services in the way that you suggest simply create the congestion that suspending the Transwilts is intended to avoid?
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2024, 16:32:21 I don't disagree that Melksham should have a service (and as you have pointed out, road replacement has been arranged), but wouldn't stopping fast services in the way that you suggest simply create the congestion that suspending the Transwilts is intended to avoid? No ;D ;D - and there's a precedent when the Portsmouth - Cardiff service becomes a Portsmouth - Swindon service. So it's not exactly rocket science research! Obviously, road replacement would be useful if its times were published. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 06, 2024, 16:45:17 I don't disagree that Melksham should have a service (and as you have pointed out, road replacement has been arranged), but wouldn't stopping fast services in the way that you suggest simply create the congestion that suspending the Transwilts is intended to avoid? No ;D ;D - and there's a precedent when the Portsmouth - Cardiff service becomes a Portsmouth - Swindon service. So it's not exactly rocket science research! Obviously, road replacement would be useful if its times were published. Sorry, hadn't done any research, it was just a question. Agreed GWR should certainly publish times of road replacement. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2024, 19:40:50 No ;D ;D - and there's a precedent when the Portsmouth - Cardiff service becomes a Portsmouth - Swindon service. So it's not exactly rocket science research! Obviously, road replacement would be useful if its times were published. Sorry, hadn't done any research, it was just a question. Agreed GWR should certainly publish times of road replacement. Good questions - worth re-iterating the answers from yonks back and doing a sanity check that the answer still hold water, though I'm not sure if "holding water" is the correct way to say if got today. Smiley (previously) added to lighten the answer. Removing a round trip local train saved GWR / NR about 40 minutes of single line availability in a 2 hour period and two awkward flat junction transitions, and two "line turnarounds". Then adding in a Melksham stop would cost 8 of those single line minutes and not add back any awkward flat junction transitions, nor those line turnarounds. The extra minutes would slow the whole journey to the South West by a few minutes, possibly even meaning that an extra IET was needed - but then 3 IETs are not running of days of diversion via Melksham because the trains that are normally nonstop Reading to Taunton are run as semifast anyway and take the place of the also-canned 3 or 4 unit Taunton / Exeter / Paignton service. Sorry to get so technical - lived this stuff for years. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on January 06, 2024, 20:40:23 Perhaps I’m missing a solution that is blindingly obvious to others here, but to me it seems that stopping diverted IETs at Melksham must have potential to add congestion to the system.
The TransWilts service is, by and large, operated by a single train so it cannot delay itself whilst occupying the single line. But once you start diverting multiple trains in both directions, there’s potential for trains to present at both ends of the single line simultaneously, forcing one to wait, and thus delaying everything else caught behind it. Were you to be planning and timetabling these diversions, as would be the case for Portsmouth to Cardiff becoming Portsmouth to Swindon for engineering works, you’d create a plan which avoided more than one train needing to occupy the single line at a time, but ad-hoc diversions for unscheduled line blockages would have to fit as best they can around the rest of the service. (The irony of this statement, when the solution is to take out the TransWilts services, is not lost on me, but I can sort-of understand why it is as it is). I guess that other arguments against using diverted trains to substitute for the TransWilts may be that the regular service is so sparse that the diverted trains are unlikely to match well with the published timetable, so intending passengers will still be turning up at the station at the scheduled times, and requiring some form of alternative transport provision. In addition, if the diverted trains are truly substituting for the TransWilts you are looking at additional stops at Swindon, Chippenham, Trowbridge and Westbury, as well as Melksham, which is going to eat up more line capacity. That’s not to say I don’t think diverted IETs should stop at Melksham, but it is ‘complicated’. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 07, 2024, 08:12:28 Perhaps I’m missing a solution that is blindingly obvious to others here, but to me it seems that stopping diverted IETs at Melksham must have potential to add congestion to the system. The TransWilts service is, by and large, operated by a single train so it cannot delay itself whilst occupying the single line. But once you start diverting multiple trains in both directions, there’s potential for trains to present at both ends of the single line simultaneously, forcing one to wait, and thus delaying everything else caught behind it. Were you to be planning and timetabling these diversions, as would be the case for Portsmouth to Cardiff becoming Portsmouth to Swindon for engineering works, you’d create a plan which avoided more than one train needing to occupy the single line at a time, but ad-hoc diversions for unscheduled line blockages would have to fit as best they can around the rest of the service. (The irony of this statement, when the solution is to take out the TransWilts services, is not lost on me, but I can sort-of understand why it is as it is). I guess that other arguments against using diverted trains to substitute for the TransWilts may be that the regular service is so sparse that the diverted trains are unlikely to match well with the published timetable, so intending passengers will still be turning up at the station at the scheduled times, and requiring some form of alternative transport provision. In addition, if the diverted trains are truly substituting for the TransWilts you are looking at additional stops at Swindon, Chippenham, Trowbridge and Westbury, as well as Melksham, which is going to eat up more line capacity. That’s not to say I don’t think diverted IETs should stop at Melksham, but it is ‘complicated’. Thanks - that's sort of what I was getting at, but you have a much finer grasp of the detail! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 07, 2024, 08:23:43 It's complex (you're right). "Reductio ad absurdum" and adding any train and any stop adds to congestion. With trains turning up at unscheduled intervals at both ends of the single track, yes, you'll want to get them through as quickly as possible - but that was not quite my suggestion. Like there are two-track plans for London to Reading, and an almost routine plan of what to do in the event of Swindon to Parkway being closed, so there should be an almost routine plan (perhaps there is?) for closures between Reading and Westbury.
Diverted trains typically/often call at Swindon (for bus to Pewsey) and at Westbury; extra stops at Chippenham and Trowbridge have happened at times and are on the double track. Only the Melksham stop is within the bottleneck. In the long term, the proper solutions are: 1. Make the railway fit for use in all weathers, not just the "fair weather railway" it feels like at times these days. 2. Redouble (most of) the line from Chippenham to Trowbridge so that the bottle neck is eased; look at examples of the Cornish main line where there are 2 trains an hour each way including some very long distance stuff (Edinburgh and even a service from Aberdeen) and the same number again Falmouth shuttles using a short stretch too. It's all a matter of scale. Logic when the Berks and Hants is closed east of Westbury may be to extend a London -> Bristol and beyond service to the South West every 2 hours, and run a London -> Exeter service every 2 hours via Westbury. I would, happily, justify the changed train times at Melksham in these circumstances; for though passengers I would ask for direct tickets to be openly sold as if the normal routes were being taken. Looking not only at "via Melksham" tickets where internet prices were doubled yesterday, but also "via Newbury". P.S. Putting a number on things - a Melksham stop on alternate IETs would add 4 minutes per cycle; removing the local train saves 40 minutes per cycle. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 07, 2024, 10:16:55 I know "no news is good news" but ...
(http://www.wellho.net/pix/nnign1.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 07, 2024, 12:42:16 Quote 10:58 Weymouth to Chippenham due 13:17 10:58 Weymouth to Chippenham due 13:17 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham and Chippenham. This is due to a shortage of train crew. Quote 14:00 Chippenham to Weymouth due 15:57 14:00 Chippenham to Weymouth due 15:57 will be started from Westbury. It will no longer call at Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 08, 2024, 09:25:34 A bright and sunny morning here in Melksham, and a hope that the new week will bring us a reliable, running train service.
I'm noting that GWR are adding extra stops into express services to overcome shortages / cancellations caused by infrastructure problems. May I commend them on this, and ask that they extent this practise elsewhere in the - hopefully rare - event of local service cancellation due to infrastructure problems. Quote 08:15 Penzance to London Paddington due 13:29 08:15 Penzance to London Paddington due 13:29 will call additionally at Newbury. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 11, 2024, 06:58:45 Quote 06:13 Bristol Parkway to Westbury due 07:28 07:45 Westbury to Swindon due 08:34 08:45 Swindon to Westbury due 09:26 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:59 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:11 Facilities on the 22:30 Swindon to Westbury due 23:11. Disabled toilet facilities are not available. This is due to a fault on this train. Edit - adding in the working that brings the shuttle train onto the line in the morning. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 15, 2024, 10:46:04 Quote 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be starting late from Swindon. This is due to a points failure. Delighted that this is the first post in a few days, and it's an event short of a cancellation of curtailment Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 15, 2024, 11:41:43 Quote 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be starting late from Swindon. This is due to a points failure. Delighted that this is the first post in a few days, and it's an event short of a cancellation of curtailment Up train delayed by about 10 minutes at Wootton Bassett then 18 late into Swindon; return service left just 9 minutes late and has recovered a couple of minutes along the way. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 15, 2024, 18:40:37 Quote 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be starting late from Swindon. This is due to a points failure. Delighted that this is the first post in a few days, and it's an event short of a cancellation of curtailment I guess that says a lot about expectations currently? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 16, 2024, 07:48:37 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Salisbury. It will no longer call at Romsey and Southampton Central. It is being delayed at Westbury. This is due to a late running train being in front of this one. The 05:51 Bristol Temple Meads to Portsmouth Harbour, due to leave Westbury at 06:41, didn't leave until 07:04- that'a 9 minutes AFTER the Gloucester to Southampton train was due to set off. The curtailed train, due off Westbury at 06:55, left half an hour late. In the opposite direction, the 06:35 Salisbury to Worcester via Swindon, due off Westbury at 07:05, didn't leave until 07:27, I suspect waiting for crew off the late arrival from Gloucester which lost a lot of time on the approach to Westbury - I suspect waiting for a platform. The 07:45 Westbury to Swindon left on time, but got delayed waiting for the single line and has just arrived at Melksham 15 minute late. Such knock-on delays are not untypical - just a good opportunity to write it up this morning. I don't know what caused the late departure from Bristol which lead to this whole series of consequential delays, which were aided and abetted by the stretching of resources in the planned operation. I would think that once the Portsmouth Express was late, the decisions and changes made were the best the control crew could do with the tools provided. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 16, 2024, 08:24:44 Completing the story ...
Quote 08:23 Southampton Central to Bristol Temple Meads due 10:28 08:23 Southampton Central to Bristol Temple Meads due 10:28 will be started from Salisbury. It will no longer call at Southampton Central and Romsey. This is due to a late running train being in front of this one. Yep, that was inevitable with the Gloucester to Southampton train that forms it terminating at Salisbury Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 17, 2024, 16:20:21 Quote 13:55 Paignton to London Paddington due 17:09 will be started from Exeter St Davids and diverted between Westbury and Reading. It will no longer call at Paignton, Torquay, Torre, Newton Abbot, Teignmouth, Dawlish and Hungerford. It will be delayed due to the diversion and is expected to be 30 minutes late. This is due to a fault on this train. Not sure what train fault would force such a diversion? Plenty of room today - no knock-on delay to local service. Now between Chippenham and Swindon Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on January 17, 2024, 20:39:52 Not sure what train fault would force such a diversion? I’m curious as to why as well.Only thought I had was one or more engines were down so to get the train to the wires as soon as possible. But not a lot to be gained by routing via Chippenham rather than getting to the juice at Newbury. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 17, 2024, 22:11:58 Not sure what train fault would force such a diversion? I’m curious as to why as well.Only thought I had was one or more engines were down so to get the train to the wires as soon as possible. But not a lot to be gained by routing via Chippenham rather than getting to the juice at Newbury. Intererstingly though, it lost no time at all prior to Exeter, and took only 10 minutes longer than scheduled Westbury to Paddington. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 18, 2024, 11:40:06 Quote 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 18, 2024, 19:18:50 Quote 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:11 Facilities on the 22:30 Swindon to Westbury due 23:11. Will be formed of 3 coaches instead of 2. No problem Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on January 19, 2024, 10:19:25 Quote 09:46 Westbury to Swindon due 10:34 has been cancelled. This is due to a fault on this train. Additional Information If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination. Customers with tickets routed via Melksham may travel via Bath Spa. Quote 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 19, 2024, 10:23:23 No problem But this IS - service gap from 07:47 to 12:17 in services from Westbury to Swindon Quote 09:46 Westbury to Swindon due 10:34 Alternative offered scheduled to arrive into Swindon at 11:09 - 35 minutes late09:46 Westbury to Swindon due 10:34 has been cancelled. This is due to a fault on this train. Additional Information If you are travelling from Melksham please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination. Customers with tickets routed via Melksham may travel via Bath Spa. and from 08:45 to 13:15 from Swindon to Westbury. Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on January 19, 2024, 11:28:58 But this IS - service gap from 07:47 to 12:17 in services from Westbury to Swindon. You assume the 12:17 runs, and you may be correct... Quote 10:30 Cardiff Central to Portsmouth Harbour due 13:52 Facilities on the 10:30 Cardiff Central to Portsmouth Harbour due 13:52. This is due to more trains than usual needing repairs at the same time. Will be formed of 3 coaches instead of 5 from Westbury. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:19/01/2024 10:42 Due Station Status 10:30 Cardiff Central 10:30 10:44 Newport South Wales 10:44 11:09 Filton Abbey Wood 11:09 11:24 Bristol Temple Meads 11:24 11:38 Bath Spa 11:38 11:50 Bradford-On-Avon 11:50 11:57 Trowbridge 11:57 12:05 Westbury 12:05 Good job the Portsmouth train was five carriages when it left Cardiff - easier to spare two in that scenario, but it would not be so clever taking half the train (two cars off a four car set) to cover for a train fault elsewhere. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 20, 2024, 19:04:13 Quote 18:33 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:26 19:44 Swindon to Westbury due 20:26 will be cancelled. This is due to the emergency services dealing with an incident. Would that be a local emergency ... or the one between Reading and Paddington? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 21, 2024, 09:54:21 Quote 10:58 Weymouth to Swindon due 13:24 13:42 Swindon to Weymouth due 15:57 Facilities on the 13:42 Swindon to Weymouth due 15:57. This is due to more trains than usual needing repairs at the same time. Will be formed of 2 coaches instead of 3. On a winter Sunday ... with a severe weather warming ... 2 carriages should be plenty Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on January 21, 2024, 18:23:11 Just to note the service survived unscathed today despite a track circuit failure meaning pilot working was needed until lunchtime.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 11:16:34 Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be diverted between Chippenham and Trowbridge. It will no longer call at Melksham. It will be delayed due to the diversion and is expected to be 7 minutes late. This is due to the emergency services dealing with an incident near the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on January 24, 2024, 11:50:11 Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be diverted between Chippenham and Trowbridge. It will no longer call at Melksham. It will be delayed due to the diversion and is expected to be 7 minutes late. This is due to the emergency services dealing with an incident near the railway. Cancellations to services between Reading and Westbury Due to the emergency services dealing with an incident between Reading and Westbury all lines are blocked. Train services running to and from these stations will be cancelled, delayed or diverted between Reading and Westbury. Disruption is expected until 13:00 24/01. Customer Advice - We've received reports of an incident involving a loss of life in the Hungerford area. Subsequently all lines are on stop. However - rare? movement happening here 08:35 Plymouth to London Paddington due 12:05 08:35 Plymouth to London Paddington due 12:05 was diverted from Westbury and will be terminated at Bristol Temple Meads. It will no longer call at Pewsey, Newbury, Reading and London Paddington but will call additionally at Trowbridge, Bradford-On-Avon and Bath Spa. It has been delayed previously and is now 19 minutes late from Westbury. This is due to the emergency services dealing with an incident near the railway. So, it travelled to Westbury, then still in service to Bristol with Paddington passengers still onboard? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on January 24, 2024, 12:21:53 So, it travelled to Westbury, then still in service to Bristol with Paddington passengers still onboard? I would imagine London bound passengers were encouraged to change at Bath Spa for the half hourly Paddington services.Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 12:23:05 Quote We've received reports of an incident involving a loss of life in the Hungerford area. Subsequently all lines are on stop. Initial impact on our service will entail some services in the affected area being held at stations until further notice and some long-distance London Paddington - Plymouth / Penzance services diverting via Swindon (both directions). Some of these trains may call additionally at Swindon for our Pewsey customers (road transport Swindon - Pewsey both directions). Our thoughts with those involved, and once again the line through Melksham comes to the rescue. Like Pewsey, Melksham loses its trains when something goes wrong on the Berks and Hants between Reading and Westbury. I note the difference in how GWR treats these two stations when diversions are in place. For Pewsey, trains make extra calls at Swindon and a taxi service is provided to and from Pewsey For Melksham, the trains do not make extra calls. No taxi service would be needed. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ReWind on January 24, 2024, 12:33:17 The Melksham branch struggling to cope with the diverted IET’s & freight, along with the timetabled traffic. Congestion either side of the branch now;
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on January 24, 2024, 12:45:18 The Melksham branch struggling to cope with the diverted IET’s & freight, along with the timetabled traffic. Congestion either side of the branch now; Indeed. It’s not really coping at all.12:17 Westbury to Swindon has run via Bradford on Avon. An Up IET waiting at Bradford Junction. Meanwhile a Down IET and Down Stone train waiting at Thingley Junction, and just for good measure, a Cross-Country for Edinburgh waiting at Trowbridge. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 13:15:33 The Melksham branch struggling to cope with the diverted IET’s & freight, along with the timetabled traffic. Congestion either side of the branch now; Indeed. It’s not really coping at all.Two tracks NOW! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 15:07:49 Two tracks NOW! Quote 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 is being delayed at Westbury. This is due to congestion. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on January 24, 2024, 15:47:00 Quote 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 is being delayed at Westbury. This is due to congestion. 13:15 Swindon to Westbury also diverted via Bathampton Junction (therefore not calling Melksham) and arrived at Westbury 42 minutes late. The 14:19 Westbury to Swindon left at 14:42, so a creditably quick turnaround. It should be possible for the TransWilts to be back on time again for the 16:23 from Westbury…. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 18:18:57 It should be possible for the TransWilts to be back on time again for the 16:23 from Westbury…. Indeed ... and here we go again Quote 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 18:32:05 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 is being delayed at Gloucester. This is due to a broken down train earlier today. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 18:39:15 I bring you a further example of good practise that should be emulated for Melksham when the Westbury to Swindon service is suspended to make way for longer distance trains, as it was earlier today.
Quote Customer Advice Due to a problem currently being investigated, we are unfortunately having to suspend our Newbury to Bedwyn shuttle service until at least 19:30. However, the stations served will continue to see a service on our longer distance Frome and Plymouth trains, so there won't be a long gap between trains. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 24, 2024, 18:50:23 I bring you a further example of good practise that should be emulated for Melksham when the Westbury to Swindon service is suspended to make way for longer distance trains, as it was earlier today. Quote Customer Advice Due to a problem currently being investigated, we are unfortunately having to suspend our Newbury to Bedwyn shuttle service until at least 19:30. However, the stations served will continue to see a service on our longer distance Frome and Plymouth trains, so there won't be a long gap between trains. To be fair, alternative transport has been arranged.... Further Information We're sorry for the disruption to your journey. A taxi has been arranged leaving Westbury at 19:05 calling at Trowbridge (19:17), Melksham (19:30) and Chippenham (19:46 arrival). The taxi company is Bath Taxis. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 24, 2024, 19:11:02 To be fair, alternative transport has been arranged.... Further Information We're sorry for the disruption to your journey. A taxi has been arranged leaving Westbury at 19:05 calling at Trowbridge (19:17), Melksham (19:30) and Chippenham (19:46 arrival). The taxi company is Bath Taxis. That may be an addition ... Quote Last Updated:24/01/2024 18:45 ... again being fair to GWR, they have a moving situation. I don't know whether the taxi was shown before that update, but it is timed after the original post was made and indeed after the train should have left.Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 25, 2024, 08:53:03 The Melksham branch struggling to cope ... Looking back at yesterday, here is the whole service of trains making passenger calls at Melksham or supposed to: (http://www.wellho.net/pix/pie20240124.jpg) (http://www.wellho.net/pix/rtt20240124.jpg) Inadequate provision to cope with the day to day routine issues. On a perfect day it works but yesterday we had a train failure, a lack of crew, and a closure of another line sending main line expresses through Melksham. The infrastructure of the line does go wrong from time to time, but that was not the case yesterday. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on January 25, 2024, 12:59:37 Although of little consolation for those waiting at Melksham, the need to divert long distance trains through there was not, for once, infrastructure issues. There was an incident at Hungerford where a person was found on the line and it was not immediately clear what the circumstances were.
That being said, it was the latest in a long line of issues which does have a cumulative effect on people's patience and perception. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 25, 2024, 13:59:51 Although of little consolation for those waiting at Melksham, the need to divert long distance trains through there was not, for once, infrastructure issues. There was an incident at Hungerford where a person was found on the line and it was not immediately clear what the circumstances were. That being said, it was the latest in a long line of issues which does have a cumulative effect on people's patience and perception. Indeed - I almost (sorry, Bobm) agree. But yet it was an infrastructure issue - of another line not being available for some reason when it should have been - that lead to 3 of the cancellations and 2 of the very late services. There is an infrastructure solution available to these issues - "2 tracks now" (or perhaps long dynamic loops and intermediate signalling - experts know which would be best); it does not sort out the lack of staff to drive and/or manage the trains, nor the train breakdowns. I find it a really difficult call to know whether or not to highlight issues in things like that pie chart. On one hand, such diagrams may remind people at the DfT, WC, GWR, NR, the CRP, Transport Focus, TWSW, etc that there are major issues at least once a week. But on the other hand, it builds up a reputation for unreliability which discourage people. My difficulty would be solved is the rail folks delivered 98% of the service they are supposed to ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 29, 2024, 09:26:20 Quote 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 29, 2024, 13:43:12 Reading the earlier cancellation notice - updated at 08:57, unchanged at 13:35
Quote 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to industrial action. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:29/01/2024 08:57 No useful information about any alternative provision. Is this because "Industrial Action" is one of the reasons that a TOC does not have an obligation to look after its customers when things go pear shaped? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on January 29, 2024, 17:53:23 Tue, 30 January 05:11 Gloucester to Southampton Central due 08:07
30/01/24 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 30, 2024, 06:42:21 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be started from Westbury. It will no longer call at Salisbury and Warminster. This is due to a points failure. Both of this morning cancellations are on the TransWilts "extension" south from Westbury rather than on the core section. Although many passengers leave and join these trains at Westbury, there is also substantial traffic that remains on the train there. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 31, 2024, 04:58:39 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be delayed between Chippenham and Westbury and is expected to be 5 minutes late. This is due to a fault with the signalling system. Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be delayed between Westbury and Swindon and is expected to be 5 minutes late. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on February 01, 2024, 05:39:48 20:13 Swindon to Westbury due 20:58
20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to industrial action. 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on February 01, 2024, 15:33:49 17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a problem currently under investigation Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 02, 2024, 07:30:25 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Gloucester. It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a shortage of train crew. Logged only because it's one of the TransWilts services. THROUGH traffic from south of Chippenham to north of Cheltenham Spa is pretty thin, with huge changeovers along the way at Swindon, Stroud (on this service), Gloucester and Cheltenham Spa. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 02, 2024, 09:25:05 Quote 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a shortage of train crew. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay No alternatives suggested. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on February 02, 2024, 16:48:34 17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a points failure. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 04, 2024, 11:34:50 Quote 10:55 Westbury to Swindon due 11:37 Facilities on the 10:55 Westbury to Swindon due 11:37. Service full and standing from Trowbridge. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 05, 2024, 08:16:35 Today's total passenger train services at Westbury
(http://www.wellho.net/pix/wsb_20240205.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on February 05, 2024, 08:30:36 Depressing, but although sparse it is more than some areas are getting.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 07, 2024, 10:55:39 Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be starting late from Swindon. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on February 07, 2024, 16:51:24 10L departure and 7L arrival. Due to a freight train failure.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on February 08, 2024, 11:27:49 Cancellations to services between Swindon and Westbury via Melksham
Due to heavy rain flooding the railway between Swindon and Chippenham the line towards Bath Spa is blocked. Disruption is expected until 12:30 08/02. Train services between Swindon and Westbury via Melksham may be cancelled or delayed. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on February 08, 2024, 22:06:08 Seems appropriate to mention this here as it involves the TransWilts line...
Quote 20:24 Portsmouth Harbour to Cardiff Central due 23:58 will be diverted between Westbury and Bath Spa. It will no longer call at Bradford-On-Avon but will call additionally at Chippenham, Oldfield Park and Keynsham. It will be delayed due to the diversion and is expected to be 15 minutes late. This is due to a tree blocking the railway. Quote Cancellations to services between Westbury and Bath Spa Due to a tree blocking the railway between Westbury and Bath Spa the line is blocked. Train services running through these stations may be cancelled or delayed by up to 60 minutes. Disruption is expected until 23:45 08/02. Appears to be a XC ECS stopped between Bradford on Avon and Avoncliff. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 16, 2024, 06:31:26 Quote 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on February 16, 2024, 09:48:01 Quote 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 16, 2024, 12:15:54 Quote 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to a shortage of train crew. Good ... pity to have scared off people commuting to Swindon on the 07:20 and 08:00 from Melksham who usually come home on this and are sadly (but wisely) in the habit of checking in the morning ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 16, 2024, 17:36:16 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 21, 2024, 11:33:28 Quote ]11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a fault on this train. Additional Information Sorry for the disruption to your journey today. >Passengers from Swindon and Chippenham are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury. Depart Swindon at 11:22, Chippenham at 11:35, arriving at Bath Spa at 11:47. Change there for the 11:59 GWR service to Salisbury, arriving at Trowbridge at 12:20 and Westbury at 12:28. >Passengers For Melksham: please await and board the 11:22 GWR departure from Swindon for Weston super Mare. Get off the train at Chippenham and change there for replacement taxis to Melksham. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. >Passengers from Melksham: Replacement road transport has been arranged to run in lieu of part of this train service to Trowbridge and Westbury. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 22, 2024, 06:07:14 Quote 07:45 Westbury to Swindon due 08:34 Facilities on the 07:45 Westbury to Swindon due 08:34. Will be formed of 3 coaches instead of 2. Last Updated:22/02/2024 04:00 Following trains too ... no problem with that ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 23, 2024, 16:01:17 Quote 20:06 Westbury to Cheltenham Spa due 22:05 crew.20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to a shortage of train Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on February 24, 2024, 13:11:15 12:06 Westbury to Swindon due 12:57
12:06 Westbury to Swindon due 12:57 has been cancelled. This is due to a late running train being in front of this one. 13:00 Swindon to Westbury due 13:43 13:00 Swindon to Westbury due 13:43 will be cancelled. This is due to a late running train being in front of this one. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 24, 2024, 16:48:27 12:06 Westbury to Swindon due 12:57 12:06 Westbury to Swindon due 12:57 has been cancelled. This is due to a late running train being in front of this one. 13:00 Swindon to Westbury due 13:43 13:00 Swindon to Westbury due 13:43 will be cancelled. This is due to a late running train being in front of this one. Darned IETs - not even the courtesy to stop - big gap left! :D ;D Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 24, 2024, 19:36:01 Quote 19:31 Swindon to Westbury due 20:12 19:31 Swindon to Westbury due 20:12 will be cancelled. This is due to passengers causing a disturbance on a train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on February 25, 2024, 09:40:06 Quote 10:52 Westbury to Swindon due 11:35 10:52 Westbury to Swindon due 11:35 will be starting late from Westbury and is expected to be 10 minutes late. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 01, 2024, 09:14:37 Quote 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 is being delayed between Chippenham and Melksham. This is due to congestion. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 01, 2024, 09:40:06 Quote 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 is being delayed between Chippenham and Melksham. This is due to congestion. The 07:44 Whatley Quarry to Oxford running just under 20 minutes late. The 08:45 passenger service reported above was held at Thingley Junction and proceeded 20 minutes late as well. The London to Bristol express got stuck behing and is nearly quarter of an hour late. It was a delight to see so much freight in my recent journeys on the continent - including using single track lines. Plenty of loops, and with freight trains waiting for passenger services which are very rarely delayed at relatively numerous loops. Freight is necessary and makes a huge difference to the economics of the railway as a whole, sharing infrastructure costs for the benefit of both. Electrify Chippenham - Westbury - the quarries and add a couple of loops between Chippenham and Trowbridge, flexibly signalled, and you're starting to solve the problems. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on March 03, 2024, 08:44:37 Additional TransWilts travel opportunity this morning...
Quote 07:52 London Paddington to Plymouth due 11:24 will be diverted between Reading and Westbury. It will no longer call at Newbury and Pewsey but will call additionally at Swindon. It has been previously delayed, is being further delayed between Reading and Westbury and is now expected to be 26 minutes late. This is due to a points failure. The 08:52 Paddington to Plymouth is also shown as diverting between Reading and Westbury but, as that one’s not booked to call at Pewsey, it appears it’ll be running through Swindon non-stop. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 03, 2024, 08:52:43 Mon, 4 March 05:11 Gloucester to Southampton Central due 08:07
04/03/24 05:11 Gloucester to Southampton Central due 08:07 will be started from Swindon. It will no longer call at Gloucester, Stonehouse, Stroud and Kemble. This is due to engineering works not being finished on time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on March 03, 2024, 15:01:07 Looks like there is some last minute engineering work on the Golden Valley. Tonight's final Swindon to Cheltenham trip has been replaced by a bus according to Journeycheck.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 03, 2024, 15:12:25 Looks like there is some last minute engineering work on the Golden Valley. Tonight's final Swindon to Cheltenham trip has been replaced by a bus according to Journeycheck. Yep, I think so - though it says "engineering works not finished on time" in the earlier report. I'm inclined to agree with you bobm - with the nearest standard code having been applied even if only 85% right. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 04, 2024, 07:02:08 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Worcester Shrub Hill. It will no longer call at Worcester Foregate Street. This is due to an obstruction on the track. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 04, 2024, 13:05:58 This thread is a sad log of things going wrong - but we sometimes forget just how much things go right. A real pleasure to bring you the latest for weeks as logged by recent time trains, Melksham to Swindon
(http://www.wellho.net/pix/mkm2swi_20240404.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 05, 2024, 19:26:15 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 has been delayed between Gloucester and Stonehouse and is now 20 minutes late. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 07, 2024, 06:11:53 Quote 05:11 Gloucester to Southampton Central due 08:07 07/03/24 05:11 Gloucester to Southampton Central due 08:07 will be started from Swindon. It will no longer call at Gloucester, Stonehouse, Stroud and Kemble. This is due to engineering works not being finished on time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 07, 2024, 06:40:08 Quote 17:50 Gloucester to Salisbury due 20:06 Facilities on the 17:50 Gloucester to Salisbury due 20:06. Will be formed of 3 coaches instead of 5. Remarkable that it should have been scheduled as 5 carriages in the first place! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 08, 2024, 05:39:56 Quote 07:45 Westbury to Swindon due 08:34 08:45 Swindon to Westbury due 09:26 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:59 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:11 Facilities on the 22:30 Swindon to Westbury due 23:11. Disabled toilet facilities are not available. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 08, 2024, 09:23:21 Cancellations to services between Swindon and Westbury via Melksham
Due to a late running freight train at Melksham the line is blocked. Disruption is expected until 11:00 08/03. Train services between Swindon and Westbury via Melksham may be cancelled, delayed or revised. 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will no longer call at Melksham. It will be delayed at Melksham and is expected to be 5 minutes late. This is due to a fault on a train in front of this one. 09:46 Westbury to Swindon due 10:34 09:46 Westbury to Swindon due 10:34 will be cancelled. This is due to a fault on a train in front of this one. 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a fault on a train in front of this one. 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 will be diverted between Trowbridge and Chippenham. It will no longer call at Melksham. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on March 08, 2024, 09:43:20 6A16 a failure?
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: hoover50 on March 08, 2024, 13:28:54 6A16 a failure? Someone on the WNXX forum has said that dragging brakes caused wheelflats on one or more wagons. It now appears to have moved off as 6Z16 back to Westbury. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 08, 2024, 13:56:21 Quote 13:15 Swindon to Westbury due 13:57 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will now run as scheduled. Disabled toilet facilities are not available. "Will now run as scheduled" suggests to be that like the earlier services, these two were announce to customers as not calling at Melksham ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 08, 2024, 16:15:27 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be starting late from Gloucester and is expected to be 3 minutes late. This is due to more trains than usual needing repairs at the same time. All the reasons are out today ;-) ... I suspect 3 minutes will soon be made up! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on March 08, 2024, 19:11:08 6A16 a failure? Someone on the WNXX forum has said that dragging brakes caused wheelflats on one or more wagons. It now appears to have moved off as 6Z16 back to Westbury. Was reported by staff as it thumped through Trowbridge. Was rescued by a loco from Whatley Quarry and dragged back at 15mph. Investigations suggest a wagon brake had been left on. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on March 10, 2024, 07:51:05 Quote 08:10 Warminster to Swindon due 09:02 will be started from Westbury. It will no longer call at Warminster and Dilton Marsh. This is due to engineering works not being finished on time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 12, 2024, 08:58:42 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Worcester Shrub Hill. It will no longer call at Worcester Foregate Street. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 12, 2024, 09:59:29 Quote 09:46 Westbury to Swindon due 10:34 09:46 Westbury to Swindon due 10:34 will be cancelled. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 12, 2024, 10:22:40 Quote 11:05 Swindon to Westbury due 11:47 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 will be cancelled. This is due to a fault with the signalling system. Quote Cancellations to services between Westbury and Swindon via Melksham Due to a fault with the signalling system between Castle Cary and Westbury all lines are blocked. Disruption is expected until 12:30 12/03. Train services between Westbury and Swindon via Melksham may be cancelled. Customer Advice Rail replacement transport is being requested. Additional Information We apologise for the disruption to your journey today. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 12, 2024, 14:24:36 14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 12, 2024, 16:39:29 Quote 17:53 Gloucester to Salisbury due 20:06 17:53 Gloucester to Salisbury due 20:06 will be cancelled. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 12, 2024, 16:40:49 Quote 16:23 Westbury to Swindon due 17:08 16:23 Westbury to Swindon due 17:08 is being delayed at Westbury. This is due to congestion. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 12, 2024, 17:23:51 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 12, 2024, 17:27:20 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to a fault with the signalling system. Is that the same signalling fault that we were hearing about this morning ... that seems to have been cleared up on other lines many hours ago now? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 13, 2024, 08:27:14 06:35 Salisbury to Worcester Foregate Street due 09:47
06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to the emergency services dealing with an incident. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 13, 2024, 12:35:39 14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew. 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 14, 2024, 12:57:00 Quote 17:53 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a shortage of train crew. This train is a professional truant! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 15, 2024, 11:36:16 Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 is being delayed at Chippenham. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 20, 2024, 07:31:01 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47. Will be formed of 3 coaches instead of 2. I thought that service was supposed to be 3 carriages anyway - it certainly used to be. During covid but when schools were somewhat open, this was the most overcrowded train on GWR, with a heaviest load from Kemble to Stroud. It remains a very busy train - here it is calling at Swindon a couple of weeks ago (http://www.wellho.net/pix/t14_05.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 20, 2024, 19:23:12 17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 was terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to the emergency services dealing with an incident 18:37 Westbury to Swindon due 19:21 18:37 Westbury to Swindon due 19:21 has been cancelled. This is due to the emergency services dealing with an incident. 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to the emergency services dealing with an incident. 20:13 Swindon to Westbury due 20:58 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to the emergency services dealing with an incident. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: JayMac on March 20, 2024, 20:40:33 The incident concerned was a person hit by train at Trowbridge station. Sadly fatal.
The train involved was Network Rail's HST New Measurement Train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 20, 2024, 22:42:33 Also 17:36 Swindon to Westbury terminated at Melksham. Train manager didn't know plans as the incident had only happened minutes earlier. There was also a manager from GWR on the train ... I was headed for the WWRUG AGM and as there were 2 experts there I quietly asked home and grabbed the car as I'm the meeting co-ordinator; good crew at WWRUG and the hall was open and indeed the speaker (thank you Roger) had arrived ...
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 23, 2024, 06:24:59 16:23 Westbury to Swindon due 17:05
16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. 18:35 Westbury to Swindon due 19:17 18:35 Westbury to Swindon due 19:17 will be cancelled. This is due to a shortage of train crew 19:44 Swindon to Westbury due 20:26 19:44 Swindon to Westbury due 20:26 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 23, 2024, 06:36:37 Guess which line has been singled out for cancellations because there aren'e enough staff to run the trains.
(http://www.wellho.net/pix/canx20240323.jpg) Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:26 19:44 Swindon to Westbury due 20:26 will be cancelled. This is due to a shortage of train crew. So that's no northbound train service AT ALL at Melksham from 14:35 to 20:35 and no southbound service from 15:39 to 21:35. For any readers who don't know it, Melksham is a town with a population of around 28,000 - so that's larger that Westbury, or Warminster, or Bradford-on-Avon ... imagine the fuss if there were a six hour gap in trains at any one of those because there were no staff available! No alternative arrangements suggested, but "delay repay" mentioned. That really doesn't get you there and is no excuse. It's also a long winded system to use. On Wednesday at 17:53, I bought a return ticket from Melksham to Westbury, from the ticket machine, in a transaction that took a minute or two. My intent was to travel on the 18:03 train, expected at 18:11. The train turned up at about that time, but was then cancelled (reasons understandable) and in view of the lack of an immediate alternative being advised (again understandable) I walked/ran the 20 minutes home and made the journey by car, as I had responsibilities in Trowbridge and there were at least three GWR staff present at Melksham to resolve issues for perhaps 30 or 40 passengers who were Trowbridge bound (passenger count note - a further 20 to 30 escaped the problem because Melksham was there intended destination). On Thursday, I started the process of getting a refund. Eight online screens, including a requirement to enter a new credit card details because of Mastercard problems or get a cheque in the post, and a requirement to cut, photograph on a white background and upload the ticket. I have yet to complete the process as I didn't have scissors or blank paper to hand or the time - and even then I think I saw the words that GWR will "consider" the request ... all seems very unbalanced; very quick to take my money, but a very complex procedure that I am required to go through to get it back when they failed to deliver the service I had purchased. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 23, 2024, 06:43:08 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. [etc] Many thanks for posting that series ... the help in logging is appreciated, and helps magnify the very real issues which effect people who rely on the service. I was following up with a more detailed comment as you posted ... and rather exceptionally completed the post even when the system indicated that there was another post. I am rather unhappy with GWR still being short staffed, and when they are choosing to basically close a part of their network for six hours. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 23, 2024, 08:56:46 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. [etc] Many thanks for posting that series ... the help in logging is appreciated, and helps magnify the very real issues which effect people who rely on the service. I was following up with a more detailed comment as you posted ... and rather exceptionally completed the post even when the system indicated that there was another post. I am rather unhappy with GWR still being short staffed, and when they are choosing to basically close a part of their network for six hours. It's the start of the school Easter holiday season (most schools finish on Thursday) so I would imagine that the number of GWR staff who have been allowed to take annual leave means that the usual service can't be sustained (not for the first time). Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on March 24, 2024, 06:45:02 10:46 Westbury to Swindon due 11:34
10:46 Westbury to Swindon due 11:34 will be cancelled. This is due to a shortage of train crew. 11:42 Swindon to Westbury due 12:23 11:42 Swindon to Westbury due 12:23 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on March 24, 2024, 06:47:54 Between Warminster/Westbury/Trowbridge and Chippenham/Swindon via Melksham
Planned engineering work will take place between Warminster/Westbury/Trowbridge and Chippenham/Swindon via Melksham from 07:15, Sunday 24 March 2024 to 14:45, Sunday 24 March 2024. Some lines will be blocked. Additional Information * The 0810 Warminster to Swindon will not run. A replacement bus will run EARLIER as follows: Warminster 0728 - Dilton Marsh 0743 - Westbury 0753 - Trowbridge 0811 - Melksham 0826 - Chippenham 0846. A connecting rail service will depart Chippenham at 0926 to Swindon 0938 * The 0912 Swindon to Westbury will not run. A replacement bus will run as follows: Chippenham 0928 - Melksham 0948 - Trowbridge 1003 - Westbury 1018. A connecting rail service will depart Swindon at 0902 to Chippenham 0913 * The 1058 (departing 1132) Weymouth to Swindon will terminate Chippenham at 1340. A connecting rail service will depart Chippenham at 1426 to Swindon 1438 * The 1342 Swindon to Westbury will start from Chippenham at 1357. A connecting rail service will depart Swindon at 1329 to Chippenham 1339 Last Updated:05/02/2024 13:17 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 24, 2024, 09:38:19 What a morning
* The 0810 Warminster to Swindon will not run. A replacement bus will run EARLIER as follows: Warminster 0728 - Dilton Marsh 0743 - Westbury 0753 - Trowbridge 0811 - Melksham 0826 - Chippenham 0846. A connecting rail service will depart Chippenham at 0926 to Swindon 0938 * The 1058 (departing 1132) Weymouth to Swindon will terminate Chippenham at 1340. A connecting rail service will depart Chippenham at 1426 to Swindon 1438 10:46 Westbury to Swindon due 11:34 10:46 Westbury to Swindon due 11:34 will be cancelled. This is due to a shortage of train crew. I understand buses are "needed" to replace trains at times but this looks like poor passenger planning (with 40 to 46 minute waits at Chippenham) and the remaining train cancelled on the day. There has been an ongoing issue with rail replacement buses arriving at Chippenham from Westbury with a L-O-N-G wait for the train onward to Swindon. Grumbles to appropriate authorities have resulted in improvements for a few months, but we then seem to slip back into long waits. On a regular Sunday - 08:36 from Melksham, 09:02 into Swindon - 26 minutes. Today - 08:26 from Melksham, 09:38 into Swindon - 70 minutes. That's an extra 44 minutes and yet the extra time in transit is just 10 minutes. Edit to correct Melksham departure time Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 25, 2024, 06:44:06 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 28, 2024, 10:13:24 Quote 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to heavy rain flooding the railway. Quote Cancellations to services between Westbury and Swindon Due to flooding between Westbury and Swindon all lines are closed. Train services running through these stations will be cancelled. Disruption is expected until 14:00 28/03. Customer Advice Due to flooding accros the railway network this morning, we need to reutilise the Melksham line for other purposes. As a result trains between Westbury and Swindon via Melksham are suspended until further notice. Customers travelling between Westbury, Trowbridge, Chippenham and Swindon can use our trains towards Cardiff Central and Gloucester, changing at Bath Spa for onward connections. Road transport is in place for customers travelling to and from Melksham. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 28, 2024, 10:26:36 Quote Due to flooding accros the railway network this morning, we need to reutilise the Melksham line for other purposes. As a result trains between Westbury and Swindon via Melksham are suspended until further notice. Nice bit of honesty there ... don't mind occasional borrowing of resources, but it's not occasional!Quote Customers travelling between Westbury, Trowbridge, Chippenham and Swindon can use our trains towards Cardiff Central and Gloucester, changing at Bath Spa for onward connections. And if they book online, they'll be charged £18.90 (single, Westbury to Swindon) for the next few hours rather than £9.40 ... I have just taken a look and the agreed easement is not in place.Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 28, 2024, 17:20:27 Quote Due to flooding accros the railway network this morning, we need to reutilise the Melksham line for other purposes. As a result trains between Westbury and Swindon via Melksham are suspended until further notice. Nice bit of honesty there ... don't mind occasional borrowing of resources, but it's not occasional!Quote Customers travelling between Westbury, Trowbridge, Chippenham and Swindon can use our trains towards Cardiff Central and Gloucester, changing at Bath Spa for onward connections. And if they book online, they'll be charged £18.90 (single, Westbury to Swindon) for the next few hours rather than £9.40 ... I have just taken a look and the agreed easement is not in place.Could be some more TransWilts cancellations on the way............... Route(s) affected between Newbury and Westbury Description Heavy rain flooding the railway between Newbury and Westbury is causing disruption to journeys between these stations. Services may be cancelled, delayed by up to 30 minutes or revised. We anticipate disruption will continue until the end of the day. Customer Advice Flood water has been reported on the line between Newbury and Westbury. The line towards London Paddington has a 5mph speed restriction whilst currently the line towards the West Country is shut. Where possible trains will divert around the problem via Melksham and Swindon. This will add additional time onto journeys. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 28, 2024, 17:21:48 17:36 Swindon to Westbury due 18:20
17:36 Swindon to Westbury due 18:20 will be diverted between Chippenham and Trowbridge. It will no longer call at Melksham. It will be delayed due to the diversion and is expected to be 11 minutes late. This is due to heavy rain flooding the railway. 18:37 Westbury to Swindon due 19:21 18:37 Westbury to Swindon due 19:21 will be cancelled. This is due to heavy rain flooding the railway. 20:13 Swindon to Westbury due 20:58 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to heavy rain flooding the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Bob_Blakey on March 28, 2024, 17:59:20 According to NR - and Traksy! - the B&H line is now closed in both directions between Westbury & Bedwyn. Paddington-bound 1A88 & 1A89 have been diverted via Melksham. The 1C86 PNZ service is now heading back east after being held in the Woodborough area for quite some time.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on March 28, 2024, 20:33:43 According to NR - and Traksy! - the B&H line is now closed in both directions between Westbury & Bedwyn. Paddington-bound 1A88 & 1A89 have been diverted via Melksham. The 1C86 PNZ service is now heading back east after being held in the Woodborough area for quite some time. Can't recall the last time that section closed owing to flooding. This year's Devizes to Westminster canoe race (setting off tomorrow) sounds as though it will be hairy for some. Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on March 28, 2024, 21:47:57 …and that’s before someone mentions E.coli in the water.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on March 28, 2024, 23:27:19 17:36 Swindon to Westbury due 18:20 will be diverted between Chippenham and Trowbridge. It will no longer call at Melksham. It will be delayed due to the diversion and is expected to be 11 minutes late. This is due to heavy rain flooding the railway. The Paddington-Plymouth, 1C89, cleared the Melksham single line by 18:14, at which time the Swindon-Westbury train hadn't passed Thingley Junction. The single line remained clear for quite some time after this, so the train could have used its proper route and deposited passengers requiring Melksham at the proper location. Instead it (2M30) delayed the following 1C24 Padd-Bristol at Bathampton, albeit only for four minutes. A hard call for Control when there was not much time to sort out many simultaneous problems. Sorting out the capacity problems can be done at a much more leisurely pace, can't it. :'( Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on March 29, 2024, 05:50:33 Cancellations to services between Newbury and Westbury
Due to heavy rain flooding the railway between Newbury and Westbury all lines are closed. Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day. All lines between Newbury and Westbury are currently shut. Where possible trains will divert around the problem via Melksham and Swindon. This will add additional time onto journeys. Replacement Road Transport has been requested between Newbury - Bedwyn and Pewsey to Swindon. However, due to low availability in the local area, this may not be available or extremely limited. So. Anticipated cancellations of all local services, and West Country services diverted but not stopping. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 29, 2024, 06:52:30 Going to be an interesting day.
A number of these about: Quote 08:35 Plymouth to London Paddington due 12:05 will be diverted between Westbury and Reading. It will no longer call at Pewsey and Newbury but will call additionally at Swindon. It will be delayed due to the diversion and is expected to be 26 minutes late. This is due to heavy rain flooding the railway. In my view, probably a correct decision to make the extra call on some services and to offer a shuttle service of road vehicles (if they can find them and the drivers) to make the Pewsey connection; Newbury passengers can double back at Reading. Having said that for Pewsey, I note that the major flows at Pewsey are to London (over half the passengers), Reading and Newbury, and there are other trains from Chelteham, Cardiff, Bristol and beyond which already provide a frequent Swindon to Reading and London service which lessens the need so make the extra call. The biggest flow to/from points west at Pewsey was Westbury - just 8% of passenger at Pewsey last year. Alternative travel provision, and at an immediate cost on the day it happens to the rail industry, is absolutely correct and what we expect. For Pewsey, it might be the Swindon call which will slow down through passengers a bit. If and when local trains are cancelled to allow expresses to run through, selected extra stops should be added ... as a generality following the Pewsey / Swindon Example. My figures for Pewsey come from http://www.firstgreatwestern.info/flows.html?stn=3062&limit=50&sortby=4 and I am fully aware that this is ticket data and not journeys made. I am aware of split ticketing travel in the area which may boost numbers between Pewsey and Newbury, and between Pewsey and Westbury which in fact are parts of longer journeys, some of which start or end at Pewsey and some of which do not. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 29, 2024, 09:09:13 Going to be an interesting day. A number of these about: Quote 08:35 Plymouth to London Paddington due 12:05 will be diverted between Westbury and Reading. It will no longer call at Pewsey and Newbury but will call additionally at Swindon. It will be delayed due to the diversion and is expected to be 26 minutes late. This is due to heavy rain flooding the railway. In my view, probably a correct decision to make the extra call on some services and to offer a shuttle service of road vehicles (if they can find them and the drivers) to make the Pewsey connection; Newbury passengers can double back at Reading. Having said that for Pewsey, I note that the major flows at Pewsey are to London (over half the passengers), Reading and Newbury, and there are other trains from Chelteham, Cardiff, Bristol and beyond which already provide a frequent Swindon to Reading and London service which lessens the need so make the extra call. The biggest flow to/from points west at Pewsey was Westbury - just 8% of passenger at Pewsey last year. Alternative travel provision, and at an immediate cost on the day it happens to the rail industry, is absolutely correct and what we expect. For Pewsey, it might be the Swindon call which will slow down through passengers a bit. If and when local trains are cancelled to allow expresses to run through, selected extra stops should be added ... as a generality following the Pewsey / Swindon Example. My figures for Pewsey come from http://www.firstgreatwestern.info/flows.html?stn=3062&limit=50&sortby=4 and I am fully aware that this is ticket data and not journeys made. I am aware of split ticketing travel in the area which may boost numbers between Pewsey and Newbury, and between Pewsey and Westbury which in fact are parts of longer journeys, some of which start or end at Pewsey and some of which do not. Also of course worth remembering that at times such as this (Maundy Thursday/Good Friday), services are subject to extreme levels of overcrowding even under normal circumstances so adding extra stops might jeopardise safety as well as timekeeping where diversions take place. For example I read elsewhere that the 0803 service to Penzance left Paddington full and standing this morning (reservations not loaded either). That's not a pleasant prospect for anyone seeking to board at scheduled intermediate stations, never mind adding on extras. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 29, 2024, 09:36:28 09:46 Westbury to Swindon due 10:34
11:05 Swindon to Westbury due 11:47 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:59 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:11 - all cancelled due to flooding. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 29, 2024, 11:11:47 - all cancelled due to flooding. "due to flooding" of a different line, right - all part of this: Quote We are sorry for the disruption to your journey today. Due to heavy rain flooding the railway yesterday between Newbury and Westbury, the line is currently closed. The flood water has now subsided, however there has been significant damage to the railway infrastructure so Network Rail need to keep the line closed in order to make the railway safe. This disruption is expected to last until the end of the day. Our high speed trains between London Paddington and the South West of England will divert between Reading and Taunton. This will add additional delay to your journey. We are currently unable to run any trains between Bedwyn and Newbury, we have 8 seater taxis running between Newbury and Bedwyn which are also calling at Kintbury and Hungerford. For customers at Pewsey, we have taxis running up to Swindon where rail connections are available. BUT Journey Check does say Quote Due to flooding on the railway, the line between Swindon and Westbury is shut to passenger traffic. so does that mean that they are NOT diverting (long distance) passenger traffic through Melksham? Is GWR's online ticket sales engine is offering only double price fares between Westbury/Trowbridge and Chippenham/Swindon? I have very poor connectivity today and can't take a look. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: a-driver on March 29, 2024, 12:18:20 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:59 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:11 - all cancelled due to flooding. Those cancellations are largely unnecessary. GWR removed a lot of route knowledge from its HSS drivers preventing diversions via Bristol, and the GWR drivers operating that route have zero diversionary route knowledge. This issue highlights how out of touch with reality the decision making within the company has become. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on March 29, 2024, 12:21:01 Is GWR's online ticket sales engine is offering only double price fares between Westbury/Trowbridge and Chippenham/Swindon? I have very poor connectivity today and can't take a look. gwr.com is currently offering only the via Bath fare, except for the 18:37 WSB-SWI which presumably is the only train after the current time that hasn't (yet?) been cancelled. Checking on nationalrail, it says the 18:37 has been cancelled. Journeycheck/greatwesternrailway agrees. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 29, 2024, 12:28:29 From GWR Twitter......
"Due to flooding between Westbury and Swindon, this line is closed. Train services running through these stations have been cancelled. Please check your journey at gwr.com/check. Disruption is expected until the end of the day." Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: JayMac on March 29, 2024, 12:58:12 From GWR Twitter...... "Due to flooding between Westbury and Swindon, this line is closed. Train services running through these stations have been cancelled. Please check your journey at gwr.com/check. Disruption is expected until the end of the day." Which, as we all know, isn't really true. That tweet shoud say something along the lines of: "Due to flooding elsewhere we are using the line via Melksham to divert our services to and from the west country. Consequently we've had to cancel the local services between Westbury and Swindon due to capacity constraints on the single line." Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: AMLAG on March 29, 2024, 14:34:54 “Those Westbury/Swindon cancellations are largely unnecessary. GWR removed a lot of route knowledge from its HSS▸ drivers preventing diversions via Bristol, and the GWR drivers operating that route have zero diversionary route knowledge. This issue highlights how out of touch with reality the decision making within the company has become.” This certainly hits the nail on the head. Such important operational policy decisions, in this case on restricting diversionary route knowledge, seem now way above the heads of the Managers of TOCs/GWR and are dictated by the Government’s enlarged Dept. for Transport; no doubt heavily watched over by HM Treasury. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 29, 2024, 15:26:59 From GWR Twitter...... "Due to flooding between Westbury and Swindon, this line is closed. Train services running through these stations have been cancelled. Please check your journey at gwr.com/check. Disruption is expected until the end of the day." Which, as we all know, isn't really true. That tweet shoud say something along the lines of: "Due to flooding elsewhere we are using the line via Melksham to divert our services to and from the west country. Consequently we've had to cancel the local services between Westbury and Swindon due to capacity constraints on the single line." I'm shocked...............I'm sure you wouldn't wish to suggest that GWR would be anything other than 100% honest with their valued and respected customers? ;) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on March 29, 2024, 16:55:54 Even the BBC are reporting the line between Westbury and Swindon is closed:
Westbury to Swindon railway line closed due to flooding https://www.bbc.co.uk/news/uk-england-wiltshire-68693214 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on March 29, 2024, 17:23:32 I'm shocked...............I'm sure you wouldn't wish to suggest that GWR would be anything other than 100% honest with their valued and respected customers? ;) Journeycheck/greatwesternrailway: Quote 17:03 St Ives to St Erth due 17:14 will be cancelled. This is due to heavy rain flooding the railway. One service each way lost due to flooding? Or would you rather believe RTT: Quote This service was cancelled due to a planning error (TA). Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on March 29, 2024, 17:39:00 I'm shocked...............I'm sure you wouldn't wish to suggest that GWR would be anything other than 100% honest with their valued and respected customers? ;) Journeycheck/greatwesternrailway: Quote 17:03 St Ives to St Erth due 17:14 will be cancelled. This is due to heavy rain flooding the railway. One service each way lost due to flooding? Or would you rather believe RTT: Quote This service was cancelled due to a planning error (TA). Depends how far you want to trace back a delay? The TM for that round trip from St. Erth to St. Ives travels on 1A96, the 16:15 from Penzance which was 32 minutes late arriving at St. Erth, so if it had run it would have been with at least a 10 minute delay. The 16:15 from Penzance was delayed by late arrival of the inward working from London, which was delayed by the flooding. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on March 29, 2024, 18:22:53 Thanks, II for that insight into the complexity of staff rostering.
I guess that calling it a planning error could be justified as the late running of the inbound train from Paddington would have been predictable from about 13:15. Time sufficient to organise a taxi for the crew? However, the recent posts of the thread have been to draw attention to the reasons given to the public and their less-than-credible nature sometimes. Communication of delays has for a long time been something flagged for "must do better". Please don't take this as personal criticism. I value your input to the forum. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 29, 2024, 20:13:05 Signals now.....apparently... .
Cancellations to services between Westbury and Swindon Due to a fault with the signalling system between Westbury and Swindon all lines are blocked. Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on March 29, 2024, 20:32:23 Quote Network Rail advise that a signalling problem has now blocked the railway between Swindon and Westbury. GWR long distance services between London and the Westcountry and vice versa, had been diverting on this route but cannot now use this route. Services will now divert on a different alternative route, which will further extend journey times. Does that mean pilots to provide the route knowledge via Bristol? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 30, 2024, 05:26:26 From GWR Twitter...... "[snip] Disruption is expected until the end of the day." Not sure what's happening today either Quote 07:45 Westbury to Swindon due 08:28 08:45 Swindon to Westbury due 09:26 09:52 Westbury to Swindon due 10:36 11:05 Swindon to Westbury due 11:48 12:17 Westbury to Swindon due 13:01 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be starting late from Swindon. This is due to heavy rain flooding the railway. If that is an indiction that the trains WILL be running but may get held back to allow the passage of a long distance train over the single line section, it makes sense. Reading the JourneyCheck Line Update, I am somewhat less optimistic Quote Cancellations to services between Westbury and Swindon Following a fault with the signalling system earlier today between Westbury and Swindon the line has now reopened. Train services running through these stations are returning to normal but some services have been cancelled, delayed or revised. Disruption is expected until the end of the day. Customer Advice Apologies for the disruption to your journey today. Network Rail advise that a signalling problem had blocked the railway between Swindon and Westbury. This has now been rectified and services are returning to normal. In addition, due to flooding elsewhere on the railway, local GWR services between Swindon and Westbury have been cancelled. >Passengers from Westbury and Trowbridge are advised to await the next service towards Bath Spa and then change there for services towards Chippenham and Swindon. >Passengers from Swindon and Chippenham are advised to await the next service towards Bath Spa and then change there for services towards Trowbridge and Westbury. >Passengers to/from Melksham:-Road transport has been arranged to shuttle between Chippenham and Westbury via Melksham and Trowbridge and vice versa. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on March 30, 2024, 05:31:31 Thanks, II for that insight into the complexity of staff rostering. I guess that calling it a planning error could be justified as the late running of the inbound train from Paddington would have been predictable from about 13:15. Time sufficient to organise a taxi for the crew? However, the recent posts of the thread have been to draw attention to the reasons given to the public and their less-than-credible nature sometimes. Communication of delays has for a long time been something flagged for "must do better". Please don't take this as personal criticism. I value your input to the forum. I quite agree, and no personal criticism taken - it’s nice to have the opportunity to help explain sometimes. To be fair to GWR the level of detail in explaining disruption in layman’s terms has become much better over the last year or so. As a forum our collective knowledge is better than most of the passengers that GWR provides for, and I think we need to remember that when deciding what the best way of explaining a delay is that is sufficient for most people to understand. That being said, there are examples when I think they have got that balance wrong. The TM yesterday booked on duty to travel on that train so I don’t know how long a taxi might take to St. Erth but it might not have been in time for the train that ended up being cancelled anyway? It’s also quite possible that nobody realised it might be an issue due to the general levels of disruption and a small team trying to oversee it all from within control. Local supervisors in days gone by would have been more likely to notice it. When things go wrong, there are several things that now make it worse:
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 30, 2024, 07:29:40 07:45 Westbury to Swindon due 08:28
07:45 Westbury to Swindon due 08:28 will now run as scheduled. ...............along with the others where delays were suggested initially. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: fintan_stack on March 30, 2024, 09:02:23 Don't post here very often but a staff member has just told me that the branch is re-suspended UFN after dislodged ballast was found by the checking train.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 30, 2024, 09:15:17 Don't post here very often but a staff member has just told me that the branch is re-suspended UFN after dislodged ballast was found by the checking train. I spoke too soon! All cancelled due to "urgent repairs to the railway" 09:52 Westbury to Swindon due 10:36 11:05 Swindon to Westbury due 11:48 12:17 Westbury to Swindon due 13:01 13:13 Swindon to Westbury due 13:55 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:57 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:26 20:08 Westbury to Swindon due 20:54 21:10 Swindon to Westbury due 21:52 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on March 30, 2024, 10:43:04 All now re-instated. Staff have been to site between Melksham and Bradford Junction and carried out repairs. There were initially delays in finding staff, such have been the demands on permanent way staff over the last few days.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: a-driver on March 30, 2024, 12:23:45 I'm shocked...............I'm sure you wouldn't wish to suggest that GWR would be anything other than 100% honest with their valued and respected customers? ;) Journeycheck/greatwesternrailway: Quote 17:03 St Ives to St Erth due 17:14 will be cancelled. This is due to heavy rain flooding the railway. One service each way lost due to flooding? Or would you rather believe RTT: Quote This service was cancelled due to a planning error (TA). Depends how far you want to trace back a delay? The TM for that round trip from St. Erth to St. Ives travels on 1A96, the 16:15 from Penzance which was 32 minutes late arriving at St. Erth, so if it had run it would have been with at least a 10 minute delay. The 16:15 from Penzance was delayed by late arrival of the inward working from London, which was delayed by the flooding. A lot is also down to how delays and cancellations are coded and recorded in the system, the cause of delay or cancellation is taken from that attribution code. You have no option to manually enter a Freeform or custom delay cause. It has to go under a code. The Melksham services are coded under the root cause of the problem, flooding. There is no attribution code to state “cancelled to allow other services to run”. It’s generally advisable to stick to one cause of delay or cancellation, normally the root cause, rather than issues a series of different messages which can lead to confusion and an accusation of it being made up! When you stick to the root cause it paints a more accurate picture of how many delay minutes have been caused by that incident. The great advantage of X is it provides an opportunity to explain delays/cancellations in more detail. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 30, 2024, 12:35:16 All now re-instated. Staff have been to site between Melksham and Bradford Junction and carried out repairs. There were initially delays in finding staff, such have been the demands on permanent way staff over the last few days. Looks like most (if not all) have been cancelled again, according to Journeycheck & National Rail. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on March 30, 2024, 12:56:35 Even the BBC are reporting the line between Westbury and Swindon is closed: Westbury to Swindon railway line closed due to flooding https://www.bbc.co.uk/news/uk-england-wiltshire-68693214 Statements from the railway of the sort "The Westbury to Swindon railway line is closed ..." aren't very helpful as there's no such thing, the messaging would be better if it related to the train service rather than the route run by the service. The use of "Both lines are blocked" is another puzzler, and wouldn't it be good to retire the orphan phrase "More trains than usual needing repairs" unless its qualified by the cause e.g. "The weekend's weather damaged many of our trains and therefore more than usual need repairs." Much of this messaging often comes across as 'The railways are generally crap' which isn't the case. Perhaps GWR needs an internal discussion, reset its style of communicating and improve this at a stroke. A good example: Network Rail Scotland's messaging on the Easter break, even if it uses the mysterious "Improve your railway", starts by emphasising the positive. From Twitter: "The vast majority of Scotland's Railway isn't affected by our #EasterRailWorks this year, but if you travel from Glasgow Central or on the West Coast Main Line, check your journey - we're spending £12.6 million to improve your railway." Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on March 30, 2024, 15:56:39 Latest message on GWR Twitter (about 1530)
Due to a fault with the signalling system earlier today between Westbury and Swindon, fewer trains are able to run on the line. Train services running through these stations have been cancelled. Disruption is expected until the end of the day. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on March 31, 2024, 15:28:25 Awful connection where I am (not on the mainland of Europe at the moment) but I can get Journey check which says:
Quote 14:52 Westbury to Swindon due 15:35 14:52 Westbury to Swindon due 15:35 is being delayed at Westbury. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 01, 2024, 05:07:33 Awful connection where I am (not on the mainland of Europe at the moment) but I can get Journey check which says: Quote 14:52 Westbury to Swindon due 15:35 14:52 Westbury to Swindon due 15:35 is being delayed at Westbury. This is due to train crew being delayed by service disruption. Started 23 minutes late, 13 minutes late on the return journey - glad it ran. Yet another little example, perhaps, of staff scheduling being done to the "n-th degree" of refinement which works well until something disturbs the planned pattern, and then the ripple effects spread far and wide. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 01, 2024, 16:01:37 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster and Salisbury. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on April 03, 2024, 10:29:14 Delays to services between Swindon and Westbury via Melksham
Due to flooding at Melksham trains have to run at reduced speed. Disruption is expected until 11:15 03/04. Train services between Swindon and Westbury via Melksham may be delayed. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 03, 2024, 17:38:21 Quote Thu, 4 April 14:19 Westbury to Swindon due 15:01 Thu, 4 April 15:14 Swindon to Westbury due 15:59 04/04/24 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on April 04, 2024, 12:17:59 16:23 Westbury to Swindon due 17:08
16:23 Westbury to Swindon due 17:08 will be cancelled. This is due to industrial action. 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to industrial action. 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a fault on this train. 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester and Cheltenham Spa. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 04, 2024, 16:18:26 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a fault on this train. Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be reinstated and will now run as scheduled. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 05, 2024, 09:39:04 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 is being delayed at Ashchurch For Tewkesbury. This is due to a points failure. Technically a disruption to one of the trains that's scheduled / travelled our line, though I suspect that the number of passengers from south of Swindon to north of Cheltenham Spa on board was/is limited. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 05, 2024, 17:36:29 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on April 05, 2024, 18:46:24 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 06, 2024, 04:04:07 Due to industrial action, the only trains scheduled to run today are:
Services at 07:45 and 16:23 from Westbury to Swindon Services at 08:45 and 17:35 from Swindon to Westbury All 4 trains calling intermediately at Trowbridge, Melksham and Chippenham at which they are the only passenger trains scheduled to call today. Complete timetable for Westbury: 07:45 to Swindon (starts here) 08:10 to Salisbury (from Castle Cary) (09:26 arrival from Swindon) 10:57 to Frome (from Salisbury) 11:43 to Southampton Central (from Frome) 16:23 to Swindon (starts here) (18:18 arrival from Swindon) 19:58 to Yeovil Junction (from Salisbury) 23:12 to Salisbury (starts here) Complete timetable for Swindon: (08:28 arrival from Westbury) 08:45 to Westbury (17:08 arrival from Westbury) 17:35 to Westbury Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on April 06, 2024, 06:40:48 Cancellations to services between Westbury and Swindon
Due to the train driver being taken ill between Westbury and Swindon fewer trains are able to run. Train services running through these stations will be cancelled. Disruption is expected until 09:30 06/04. Customer Advice - Please be advised the driver booked to work the following services has fallen ill this morning resulting in their cancellations: - - 07:45 Westbury to Swindon - CANCELLED. - 08:45 Swindon to Westbury - CANCELLED. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on April 06, 2024, 07:21:37 I wonder when Melksham last had more planned departures than Swindon?
I say planned - the first of the two round trips has been cancelled. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 06, 2024, 07:27:36 I wonder when Melksham last had more planned departures than Swindon? I say planned - the first of the two round trips has been cancelled. It may still be the case that actually happens - if this afternoon train runs. Not really anything to celebrate for Melksham - the service today has been reduced to useless, and it's another own goal by the rail industry as a whole. This is not the thread, though, to look at our archaic system of industrial relations. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on April 06, 2024, 12:18:12 Please be advised the driver booked to work the following services has fallen ill this morning resulting in their cancellations: - - 07:45 Westbury to Swindon - CANCELLED. - 08:45 Swindon to Westbury - CANCELLED. Personal opinion, but I sincerely hope the driver did fall ill - and was not intimidated into not booking on. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 06, 2024, 12:24:18 Please be advised the driver booked to work the following services has fallen ill this morning resulting in their cancellations: - - 07:45 Westbury to Swindon - CANCELLED. - 08:45 Swindon to Westbury - CANCELLED. Personal opinion, but I sincerely hope the driver did fall ill - and was not intimidated into not booking on. I did wonder. Some of the long serving staff at Westbury talk of how memories have not faded (nor attitudes totally changed) between those who joined previous strikes and those who did not. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on April 06, 2024, 12:31:15 It would most likely have been a driver manager who was allocated to work it, so they wouldn't be an ASLEF member.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on April 06, 2024, 14:22:42 Just to note, road replacement transport was arranged for this morning's cancellations.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 07, 2024, 08:08:54 Quote 08:10 Warminster to Swindon due 09:02 08:10 Warminster to Swindon due 09:02 will be starting late from Warminster. This is due to this train being late from the depot. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on April 07, 2024, 08:48:13 Quote 08:10 Warminster to Swindon due 09:02 08:10 Warminster to Swindon due 09:02 will be starting late from Warminster. This is due to this train being late from the depot. 09:12 Swindon to Westbury due 09:53 09:12 Swindon to Westbury due 09:53 will be starting late from Swindon. This is due to this train being late from the depot Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 08, 2024, 18:46:09 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a shortage of train crew. Quote 19:35 Westbury to Salisbury due 20:06 An additional train service has been planned to operate as shown 19:35 Westbury to Salisbury due 20:06. Quote 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to a shortage of train crew. Will be formed of 2 coaches instead of 3. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on April 08, 2024, 18:55:57 Early warning.....
Tue, 9 April 06:35 Salisbury to Worcester Foregate Street due 09:47 09/04/24 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham, Swindon, Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to industrial action. Tue, 9 April 17:50 Gloucester to Salisbury due 20:06 09/04/24 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on April 10, 2024, 13:46:42 14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a member of on-train staff being taken ill. 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to a member of on-train staff being taken ill. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 11, 2024, 12:23:27 Quote 13:15 Swindon to Westbury due 13:57 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 11, 2024, 17:54:20 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be starting late from Gloucester and is expected to be 8 minutes late. This is due to more trains than usual needing repairs at the same time. Will be formed of 3 coaches instead of 2 to Westbury. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 19, 2024, 07:20:16 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 21, 2024, 12:46:18 Now this is a curious one ...
Quote 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be diverted between Chippenham and Trowbridge. It will no longer call at Melksham but will call additionally at Bath Spa. It will be delayed due to the diversion and is expected to be 12 minutes late. This is due to overcrowding. ... overcrowding where?? Diverted trains normally reverse at Bathampton - the fact this is going on into Bath Spa suggests to me that the diversion might be to relieve crowding to / from Bath - I hope I am wrong in that because it seems (err) rather naughty to pull a Melksham service for the purpose of providing an extra (relief) train on another line. I note that JourneyCheck doesn't / didn't at the time I read it offer any advice for customers about alternative provision to and from Melksham. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 21, 2024, 13:10:51 Now this is a curious one ... Quote 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be diverted between Chippenham and Trowbridge. It will no longer call at Melksham but will call additionally at Bath Spa. It will be delayed due to the diversion and is expected to be 12 minutes late. This is due to overcrowding. ... overcrowding where?? Diverted trains normally reverse at Bathampton - the fact this is going on into Bath Spa suggests to me that the diversion might be to relieve crowding to / from Bath - I hope I am wrong in that because it seems (err) rather naughty to pull a Melksham service for the purpose of providing an extra (relief) train on another line. I note that JourneyCheck doesn't / didn't at the time I read it offer any advice for customers about alternative provision to and from Melksham. Not overcrowding - but I notice that trains from London via Swindon and Chippenham to Bath and Bristol have been seriously delayed by some sort of blockage near London. So I suspect that running the train that should have served Melksham via Bath allowed passenger who had accumulated at Swindon and Chippenham to get there, and with a change of trains to Bristol. If that is what happened - silly question - why could passengers at Swindon and Chippenham headed for Bath and Bristol simply not have been asked to change at Trowbridge? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on April 22, 2024, 12:18:11 12:17 Westbury to Swindon due 12:59
12:17 Westbury to Swindon due 12:59 will be cancelled. This is due to a road vehicle colliding with a bridge 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a road vehicle colliding with a bridge. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 22, 2024, 13:57:07 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 will be cancelled. This is due to a road vehicle colliding with a bridge 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a road vehicle colliding with a bridge. Err ... Quote Cancellations to services between Bath Spa and Westbury Following a road vehicle colliding with a bridge earlier today between Bath Spa and Freshford all lines have now reopened. Disruption is expected until 14:00 22/04. Train services between Bath Spa and Westbury are returning to normal but some services may still be cancelled or delayed. .... trains between Swindon and Westbury don't even go to Bath Spa or Freshford nor share any on the line between !! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on April 22, 2024, 13:59:59 Prevented an ecs movement prior to service?
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 22, 2024, 14:10:02 Prevented an ecs movement prior to service? Maybe - or marooned crew? - or other trains being diverted up the single line and reversed at Chippenham? - or a "copycat" bridge strike by another vehicle on another bridge? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: rogerw on April 22, 2024, 14:54:33 11:30 Cardiff Central to Portsmouth Harbour due 14:52 was diverted between Bath Spa and Trowbridge and will be terminated at Fratton.
It will no longer call at Bradford-On-Avon, Portsmouth & Southsea and Portsmouth Harbour but will call additionally at Chippenham and Melksham. It has been previously delayed and is now 41 minutes late from Westbury. This is due to a road vehicle colliding with a bridge. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 23, 2024, 16:51:33 Quote 16:23 Westbury to Swindon due 17:08 16:23 Westbury to Swindon due 17:08 will no longer call at Melksham. It is being delayed between Trowbridge and Chippenham. This is due to a road vehicle colliding with a bridge. Second day running. Second day that the bridge was on a different line but disrupted the service though Melksham! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 23, 2024, 17:19:46 I was answering a question on an online forum, asking about the connection as Zidani Most off the train from Budapest for passengers headed for Zagreb, which I used recently. On that occasion, the train from Budapest was running a few minutes late and I was concerned at whether the connection (10 minutes scheduled) would actually "make". It was very clear from the train manager that we should not worry, and I can understand that the staff at Zidani Most would not want to be landed with a load of disgruntled passenger there waiting for the next train. Yeah, we were a bit late ... but the Zagreb train had not left - it did so a couple of minutes after we arrived from Budapest.
(http://www.wellho.net/pix/zmwait.jpg) This afternoon, the 15:14 from Swindon to Westbury left Melksham 13 minutes late (delayed by a diverted train due to a bridge hit on the Berks and Hants) ... and it arrived into Westbury at 16:06. Any chance or the 16:03 Portsmouth train waiting for the connection? You must be joking - it left just 2 and a bit minutes before the train from Swindon arrived and I note from Real Time Trains it was 2 minutes ahead of itself at Wylye ... nice one! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 23, 2024, 17:21:33 Quote 18:37 Westbury to Swindon due 19:21 20:13 Swindon to Westbury due 20:58 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on April 28, 2024, 10:42:17 Quote 11:32 Weymouth to Chippenham due 13:40 13:57 Chippenham to Weymouth due 15:57 Facilities on the 13:57 Chippenham to Weymouth due 15:57. This is due to a fault on this train. Will be formed of 2 coaches instead of 3. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 04, 2024, 15:33:45 ............the legs crossed express..........
20:08 Westbury to Swindon due 20:54 Facilities on the 20:08 Westbury to Swindon due 20:54. Toilet facilities are not available. This is due to a fault on this train. 21:10 Swindon to Westbury due 21:52 Facilities on the 21:10 Swindon to Westbury due 21:52. Toilet facilities are not available. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 04, 2024, 20:16:54 There has been a set swap and both services are now being covered by a three car train with working facilities.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on May 04, 2024, 21:14:33 Well, that's a welcome relief.
;D Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 05, 2024, 10:45:37 Quote 10:58 Weymouth to Swindon due 13:24 10:58 Weymouth to Swindon due 13:24 will be started from Westbury. It will no longer call at Weymouth, Upwey, Dorchester West, Maiden Newton, Chetnole, Yetminster, Thornford, Yeovil Pen Mill, Castle Cary, Bruton and Frome. This is due to engineering works not being finished on time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 05, 2024, 11:57:41 Quote 10:46 Westbury to Swindon due 11:34 10:46 Westbury to Swindon due 11:34 will be terminated at Chippenham. It will no longer call at Swindon. It is being delayed at Westbury and is now expected to be 40 minutes late. This is due to earlier engineering works not being finished on time. 11:46 Swindon to Weymouth due 14:01 Quote 11:46 Swindon to Weymouth due 14:01 will be started from Chippenham. It will no longer call at Swindon. This is due to earlier engineering works not being finished on time. Will be formed of 2 coaches instead of 3 from Westbury. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 05, 2024, 12:25:32 Anyone intending to catch the 11:46 from Swindon was able to catch a service to Chippenham which departed at 11:56 and connected with the TransWilts service, cross platform of course.
The train was due to leave Swindon at 11:31 but arrived 18 minutes late and then dwelled for another 10. It arrived at Chippenham at 12:10 - but the Westbury service was held and followed it out towards Thingley Junction. Could probably only be done on a Sunday - weekday services wouldn't lend themselves to a train blocking the Up Main for 20 minutes. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 05, 2024, 20:54:21 Quote Mon, 6 May 14:19 Westbury to Swindon due 15:01 Mon, 6 May 15:14 Swindon to Westbury due 15:59 06/05/24 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to a member of on-train staff being taken ill. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 05, 2024, 22:00:33 05:11 Gloucester to Southampton Central due 08:07
05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to a member of on-train staff being taken ill. 1750 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to industrial action 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 06, 2024, 11:46:50 Quote 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:15 22:30 Swindon to Westbury due 23:15 will be cancelled. This is due to a shortage of train crew. I have just posted a new thread describing how traffic would rocket with a few more trains. But what's the point in pressing this too hard if the rail industry routinely cancels so many of the services already schedules - leaving socking great gaps with four other trains already reported earlier as "canned" today, and now these two which are the last trains of the day! The no. 1 improvement people want is reliability ... to know that trains will run when the timetable says, or at least within 10 or 15 minutes of that time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 06, 2024, 12:18:54 Ironically on Wednesday strike action means the only trains scheduled to run in Wiltshire are between Westbury and Swindon (peak hours only).
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 06, 2024, 13:24:31 Ironically on Wednesday strike action means the only trains scheduled to run in Wiltshire are between Westbury and Swindon (peak hours only). Err ... Real Time Trains showing plenty of services at Salisbury, Tisbury, and Dean (if you count that station as Wiltshire) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 06, 2024, 16:17:53 Quote 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:15 22:30 Swindon to Westbury due 23:15 will be cancelled. This is due to a shortage of train crew. I have just posted a new thread describing how traffic would rocket with a few more trains. But what's the point in pressing this too hard if the rail industry routinely cancels so many of the services already schedules - leaving socking great gaps with four other trains already reported earlier as "canned" today, and now these two which are the last trains of the day! The no. 1 improvement people want is reliability ... to know that trains will run when the timetable says, or at least within 10 or 15 minutes of that time. Don't disagree, but there is highly publicised industrial action taking place, so perhaps not the best day to use as an example? (and/or drop a line to Mr Whelan?) :) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 06, 2024, 16:44:26 Don't disagree, but there is highly publicised industrial action taking place, so perhaps not the best day to use as an example? (and/or drop a line to Mr Whelan?) :) Certainly not a good day to mention reliability into the other new publicity thread, I would agree. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 06, 2024, 17:27:11 Ironically on Wednesday strike action means the only trains scheduled to run in Wiltshire are between Westbury and Swindon (peak hours only). Err ... Real Time Trains showing plenty of services at Salisbury, Tisbury, and Dean (if you count that station as Wiltshire) Yes - should have qualified that as "GWR services" Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 06, 2024, 21:13:25 Tue, 7 May 16:23 Westbury to Swindon due 17:08
07/05/24 16:23 Westbury to Swindon due 17:08 will be cancelled. This is due to industrial action. Tue, 7 May 17:36 Swindon to Westbury due 18:20 07/05/24 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to industrial action. Tue, 7 May 17:50 Gloucester to Salisbury due 20:06 07/05/24 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to industrial action. Tue, 7 May 20:06 Westbury to Cheltenham Spa due 22:05 07/05/24 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to industrial action Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 07, 2024, 07:31:22 So that's a gap - 15:14 to 20:13 - in trains from Swindon to Westbury today due to the Industrial Action. Very hard to promote this as a service for people to rely on - we can't even say to people "just avoid strike days" nor "there will be another train half an hour or an hour later" - really hurts where the service is already thin.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on May 07, 2024, 08:29:08 Quote 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:15 22:30 Swindon to Westbury due 23:15 will be cancelled. This is due to a shortage of train crew. I have just posted a new thread describing how traffic would rocket with a few more trains. But what's the point in pressing this too hard if the rail industry routinely cancels so many of the services already schedules - leaving socking great gaps with four other trains already reported earlier as "canned" today, and now these two which are the last trains of the day! The no. 1 improvement people want is reliability ... to know that trains will run when the timetable says, or at least within 10 or 15 minutes of that time. Just for the record, it appears from RTT that these two services were reinstated at some point on Monday afternoon, and both ran, more or less, to schedule. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 07, 2024, 13:11:20 Quote ue, 7 May 16:23 Westbury to Swindon due 17:08 07/05/24 16:23 Westbury to Swindon due 17:08 will be cancelled. This is due to industrial action. Tue, 7 May 17:36 Swindon to Westbury due 18:20 07/05/24 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to industrial action. Tue, 7 May 17:50 Gloucester to Salisbury due 20:06 07/05/24 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to industrial action. They were reinstated at 12:30. However not the 16:23 from Westbury which seems strange. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 07, 2024, 16:21:56 Out of sync - I see the latest changes - here is one I prepared earlier (very limited access here today):
Quote 21:16 Westbury to Swindon due 21:58 22:30 Swindon to Westbury due 23:15 will be cancelled. This is due to a shortage of train crew. Quote Just for the record, it appears from RTT that these two services were reinstated at some point on Monday afternoon, and both ran, more or less, to schedule. Good news - except that people (and especially on this line with an infrequent and oft-cancelled service) tend to check online before heading out for the day or evening and are likely to have replanned away from those train services. In an extreme case, I can recall a train being advertised as cancelled, but then being re-instated literally a few minutes before it was due to run. By co-incidence I was around when it ran, and a train that was normally comfortably busy was vitually empty. The TOC, no doubt, said it ran and it didn't effect adversely on their stats, but it was certainly adverse on the people wishing to use it. "will be cancelled" is pretty final, but I suspect it's the only thing that's available for the JourneyCheck report. "may be cancelled" would be a useful option for the folks in Control to have available, and it would also be really useful for potential passengers who can make far better informed personal choices if they're told the real situation, and not an assumed worst case. As a corollary, passengers told "may be cancelled" will then ask "when will you know one way or the other?" Journey check often says something like "Posted at 12:30; further update within 2 hours" and that is a very reasonable and already provided mechaism for th circumstabne. Of course, I would much prefer the circustances in which trains are cancelled to be very few, cancelletions to be rare, and reporting systems less relevant. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 07, 2024, 17:17:19 Now terminating short again, but for a different reason!
17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a member of on-train staff being taken ill. 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to a member of on-train staff being taken ill. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 08, 2024, 20:30:54 Thu, 9 May 14:19 Westbury to Swindon due 15:01
09/05/24 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to industrial action. Thu, 9 May 15:14 Swindon to Westbury due 15:59 09/05/24 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 09, 2024, 06:50:44 Quote 05:11 Gloucester to Southampton Central due 08:07 will no longer call at Stonehouse, Stroud, Kemble and Swindon. This is due to engineering works not being finished on time. First arrival at Westbury from Swindon now around 09:20. Quote 17:50 Gloucester to Salisbury due 20:06 09/05/24 17:50 Gloucester to Salisbury due 20:06 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster and Salisbury. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 09, 2024, 11:25:35 Quote 05:11 Gloucester to Southampton Central due 08:07 will no longer call at Stonehouse, Stroud, Kemble and Swindon. This is due to engineering works not being finished on time. First arrival at Westbury from Swindon now around 09:20. That one went round the houses. Appears to have gone through Cam & Dursley, Bristol Parkway and the Rhubarb Curve before continuing to Chippenham and then reversing for Melksham. I wouldn't have been surprised if it had taken the "easy way" and missed Chippenham and Melksham by going down the Avon Valley at Bathampton Junction and picked up the route at Trowbridge. Fair play. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 09, 2024, 13:35:50 Quote 05:11 Gloucester to Southampton Central due 08:07 will no longer call at Stonehouse, Stroud, Kemble and Swindon. This is due to engineering works not being finished on time. First arrival at Westbury from Swindon now around 09:20. That one went round the houses. Appears to have gone through Cam & Dursley, Bristol Parkway and the Rhubarb Curve before continuing to Chippenham and then reversing for Melksham. I wouldn't have been surprised if it had taken the "easy way" and missed Chippenham and Melksham by going down the Avon Valley at Bathampton Junction and picked up the route at Trowbridge. Fair play. In the circumstances, the best GWR could do when NR hadn't supplied the track. And this train tends to have only a handful on it from Swindon but builds considerably at Chippenham and Melksham. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 09, 2024, 16:10:56 Understand the problem was a sinkhole appeared near Kemble during engineering work.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on May 09, 2024, 19:04:11 Local name for them there: 'Lizens'.
Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 09, 2024, 19:41:27 For Friday
Quote Fri, 10 May 20:06 Westbury to Cheltenham Spa due 22:05 10/05/24 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to industrial action. Quote Fri, 10 May 20:13 Swindon to Westbury due 20:58 10/05/24 20:13 Swindon to Westbury due 20:58 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 10, 2024, 06:54:20 18:37 Westbury to Swindon due 19:21
18:37 Westbury to Swindon due 19:21 will be cancelled. This is due to industrial action. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 12, 2024, 16:52:09 Quote 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be terminated at Westbury. It will no longer call at Frome. This is due to a fault on this train. Quote 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be started from Westbury. It will no longer call at Frome. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on May 12, 2024, 22:28:13 Local name for them there: 'Lizens'. Mark Thanks, Mark. But why are they named thus? ??? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 13, 2024, 06:54:35 Quote 05:11 Gloucester to Southampton Central due 08:07 Facilities on the 05:11 Gloucester to Southampton Central due 08:07. This is due to a fault on this train. Will be formed of 3 coaches instead of 2 No problem ;D - and more comfortable towards the end of the journey where it carries substantial education traffic Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on May 13, 2024, 17:17:53 Local name for them there: 'Lizens'. Mark Thanks, Mark. But why are they named thus? ??? Mark PS Off topic, but thinking of Nailsea, quite some time ago, with a walking group and making our way through woods on the hills south of Nailsea and came across what looked to be several rather unprotected and somewhat unrecorded mine shafts, their purpose and date lost in the mists. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on May 14, 2024, 01:13:16 Coal mining: there was a lot of that around here, in the 1800's. :)
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 15, 2024, 11:02:48 Just two outright cancellations on GWR services as I write (there are also 8 only running part of their routes)
Quote 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to a shortage of train crew. (http://www.wellho.net/pix/mkmox.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 16, 2024, 10:07:09 Quote 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 21, 2024, 06:51:44 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47. This is due to more trains than usual needing repairs at the same time. Will be formed of 3 coaches instead of 2. Good - really should be 3 between Swindon and Gloucester anyway ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 25, 2024, 10:44:22 Quote 20:08 Westbury to Swindon due 20:54 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. Welcome to Barbie season? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on May 25, 2024, 11:47:34 You Ken’t be serious! ;)
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on May 25, 2024, 15:44:21 Barbie & Footie final - United 2-0 so far
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 26, 2024, 05:44:14 Quote 10:58 Weymouth to Swindon due 13:24 10:58 Weymouth to Swindon due 13:24 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Quote 13:42 Swindon to Weymouth due 15:57 13:42 Swindon to Weymouth due 15:57 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Quote 14:22 Frome to Swindon due 15:33 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 26, 2024, 07:36:32 Quote 10:58 Weymouth to Swindon due 13:24 10:58 Weymouth to Swindon due 13:24 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Quote 13:42 Swindon to Weymouth due 15:57 13:42 Swindon to Weymouth due 15:57 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Quote 14:22 Frome to Swindon due 15:33 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be cancelled. This is due to a shortage of train crew. BBQ season has arrived on the Transwilts and elsewhere it would seem looking at the map. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 26, 2024, 10:44:28 BBQ season has arrived on the Transwilts and elsewhere it would seem looking at the map. Indeed - nothing northbound between 10:46 and 16:42, and southbound between 11:42 and 17:44. Makes it very hard to promote the service locally. Silly question. Over the past couple of years, we have got used to industrial action effecting us on certain days, and staff will be used to it as well, working extra overtime and Sunday shifts to make up the total pay packet. With a hiatus in ASLEF action because of the upcoming election, and with the RMT action settled, are we now seeing a reluctance of rail staff to work extra shifts on normal days and rather than knowing which days the service will be curtailed, we are seeing it less reliable with some services cancelled on many more days. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 26, 2024, 11:12:00 Also to note the first train from Warminster via Westbury only got as far as Chippenham (40 minutes late) with the return service leaving there five minutes late.
These were a number of services disrupted this morning due to over-running engineering work. The possession started late because an evening service was held up for an hour while police dealt with an incident. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 26, 2024, 12:26:32 Quote 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be starting late from Swindon. This is due to the train departing late to maintain customer connections. Will be formed of 2 coaches instead of 3. I'm having trouble keeping up today! This one is a much tinier change than the raft of cancellations although 27 minutes late (the incoming train was early, so not a knock on) is substantial and I can't see what incoming service was late by anything like that. It will be interesting to see how it does south of Castle Cary. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: a-driver on May 26, 2024, 19:47:34 Quote 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be starting late from Swindon. This is due to the train departing late to maintain customer connections. Will be formed of 2 coaches instead of 3. I'm having trouble keeping up today! This one is a much tinier change than the raft of cancellations although 27 minutes late (the incoming train was early, so not a knock on) is substantial and I can't see what incoming service was late by anything like that. It will be interesting to see how it does south of Castle Cary. Held for late running 10:45 Paddington to Swansea service. 28 late at Swindon. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 27, 2024, 07:39:19 14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew. 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 27, 2024, 12:55:24 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew. 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to a shortage of train crew. Looks like they may have been uncanceled ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 27, 2024, 13:52:58 Both reinstated just before noon.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 28, 2024, 07:39:29 Quote 16:23 Westbury to Swindon due 17:08 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to a shortage of train crew. "Let's can the busiest train of the day" ... even if it get re-instated during the day, that's the daily commuter flow told that they'll need to make alternative arrangements to get home tonight ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 28, 2024, 11:29:15 11:05 Swindon to Westbury due 11:47
11:05 Swindon to Westbury due 11:47 is being delayed between Swindon and Chippenham. This is due to a problem currently under investigation. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on May 28, 2024, 12:07:57 12:17 Westbury to Swindon due 12:59
12:17 Westbury to Swindon due 12:59 will be cancelled. This is due to the emergency services dealing with an incident. 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to the emergency services dealing with an incident. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 28, 2024, 12:08:53 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 is being delayed between Swindon and Chippenham. This is due to a problem currently under investigation. I was on it. Reports of a disturbance at Chippenham. It seems those involved then got on a train to Bath where police are trying to resolve the issue. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 28, 2024, 12:37:08 12:17 Westbury to Swindon due 12:59 will be cancelled. 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to the emergency services dealing with an incident. One wonders if it's this incidents: Quote Cancellations to services between Reading and Westbury Due to the emergency services dealing with an incident between Reading and Westbury all lines are blocked. Train services running through these stations will be cancelled, delayed or revised. All stations between Reading and Westbury will not be served. Disruption is expected until 13:45 28/05. Customer Advice We're sorry for the delay to your journey. - Due to a person being hit by a train at Midgham trains are not running between Westbury and Reading in either direction until further notice. or this one - which has been dropped from JourneyCheck (at Bath) as I wrote. 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 is being delayed between Swindon and Chippenham. This is due to a problem currently under investigation. I was on it. Reports of a disturbance at Chippenham. It seems those involved then got on a train to Bath where police are trying to resolve the issue. Notable to me that neither incident is actually on the Swindon to Westbury line any yet here we are - yet again - with services apparently distruped from outside. My guess is that our line has been commandeered and local train brushed out of the way for more important expresses to go through. Such events are frequent - when will they add the capacity that's frequently needed to be able to run the published timetable reliably? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 28, 2024, 13:33:01 Quote 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to the emergency services dealing with an incident. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 28, 2024, 14:39:17 Congestion at Westbury and crew out of place I understand.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 28, 2024, 14:47:50 Quote 15:14 Swindon to Westbury due 15:59 15:14 Swindon to Westbury due 15:59 will be cancelled. This is due to the emergency services dealing with an incident earlier today. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 28, 2024, 14:59:33 Congestion at Westbury and crew out of place I understand. That sound probable. Rather confirms that we have a "fair weather railway" - so tuned to work if nothing goes wrong but falls apart all to easily if anything does. And over such a very wide area, things fall apart far too often and there isn't the resource in place to deal with and recover from such things. We are usually fed a "yes but" in answer to today's incidents (person hit by train on the Berks and Hants, disruptive passenger Chippenham to Bath, and crew shortage) ... and for one day thats's fine. Problem is that you look back at any of the last 3 days and you find thumping great gaps in service. I don't envy the people have to sort this mess out - it would be much easier is there was common cause. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 28, 2024, 15:47:41 Buses to and from Chippenham laid on for the cancelled peak services.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 28, 2024, 15:59:18 Buses to and from Chippenham laid on for the cancelled peak services. Ah yes ... Quote 18:15 Chippenham to Westbury due 18:58 An additional bus service has been planned to operate as shown 18:15 Chippenham to Westbury due 18:58. Hope people hear about it - it's not mentioned in the cancellation section which still says Quote 17:36 Swindon to Westbury due 18:20 17:36 Swindon to Westbury due 18:20 will be cancelled. This is due to a shortage of train crew. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:28/05/2024 07:22 I would expect that train, if running normally, to carry perhaps 60 passengers as it leaves Chippenham (half term week); I wonder how many will be on the bus. Others will not have travelled today, will have driven to Chippenham and park there, will have called up lifts from Chippenham, will reroute via Bath, will await the 18:44 of Swindon (first train since this morning?), will travel on an earlier IET to Chippenham to catch the last Faresaver bus of the day. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 28, 2024, 17:15:29 It turns out this morning's disruption stemmed from an abundance of caution. The people involved in the incident didn't in fact get on a train.
From Wiltshire Police Quote Three youths have been arrested following a report that a male had been seen with a weapon in Chippenham this morning. At approximately 10.50am, we received a report that a group of three youths had been seen in the Monkton Hill area with one of the youths described as waving around what was believed to be a firearm. Armed Response Officers attended the area and extensive searches were carried out – as part of these searches, trains in and out of Chippenham Railway Station were held and a train at Bath Spa was searched. Shortly before 2pm today, following diligent work by PCSOs, three males matching the descriptions were located in the underground car park in Chippenham town centre. Response officers attended and an imitation firearm was located and seized. The three males, who are aged between 14 and 15, were all arrested on suspicion of possession of an imitation firearm. They have been taken to Melksham - in the back of a police van no doubt. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on May 28, 2024, 17:20:32 Of course it is not just Melksham that suffers with its two hourly frequency.
(https://www.mbob.co.uk/rforum/pewsey.jpg) Pewsey. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 28, 2024, 17:40:49 Of course it is not just Melksham that suffers with its two hourly frequency. Pewsey. Agreed - though the tendency is that where the semifasts on that line get cancelled, the expresses that are usually still running through make extra stops - in fact that's happening today Quote 15:15 Plymouth to London Paddington due 18:24 15:15 Plymouth to London Paddington due 18:24 will be diverted between Castle Cary and Pewsey. It will call additionally at Castle Cary, Westbury and Pewsey. It will be delayed due to the diversion and is expected to be 12 minutes late. This is due to the train making extra stops because a train was cancelled. That's projected as a 17:39 call at Pewsey to replace the 17:02 cancellation - not ideal, but - well, I'll go back and post the comparative Melksham gap overnight. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 29, 2024, 08:18:53 That's projected as a 17:39 call at Pewsey to replace the 17:02 cancellation - not ideal, but - well, I'll go back and post the comparative Melksham gap overnight. Two out of 23 trains due to call at Pewsey cancelled yesterday, and one on Real Time Trains a "no show" - a train from Paignton that disappeared off tracking at Cogload and I suspect ended up in Bristol. At least one extra call, but I don't know how to (or if I can) look back seriously at that. Looking back at Melksham: (http://www.wellho.net/pix/otx20240528.jpg) We need to note that a bus was provided - but with limited publicity - for the last two cancelled trains. It ran over part of the route including Melksham; changes from bus to main line trains at Chippenham for Swindon passengers. For the record, security incident in the late morning at Chippenham and Bath, diverted main line trains during the afternoon because the Reading to Westbury direct line was closed, and train crew shortage in the evening peak. The first of those issues is understandable, the second and third should not be happening and causing the chaos that they do. And those two are very much under the control of the wider-defined "rail industry". Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: stuving on May 29, 2024, 10:35:27 Two out of 23 trains due to call at Pewsey cancelled yesterday, and one on Real Time Trains a "no show" - a train from Paignton that disappeared off tracking at Cogload and I suspect ended up in Bristol. At least one extra call, but I don't know how to (or if I can) look back seriously at that. From livetrain:
Final status: 28/05/24 14:15:03 Cancelled At Bristol Temple Meads. Reason XC [Fatalities/injuries caused by being hit by train] OUT OF PLAN I don't think these (from TRUST) can show pass vs. call, but a negative dwell time suggests a pass. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 30, 2024, 09:21:17 Quote 09:46 Westbury to Swindon due 10:34 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to the train guard being taken ill. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on May 31, 2024, 15:19:34 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a shortage of train crew. Quote 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 01, 2024, 12:55:00 Quote 12:17 Westbury to Swindon due 13:01 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on June 01, 2024, 18:24:06 Quote 14:19 Westbury to Swindon due 15:01 has been cancelled. This is due to a broken down train. Quote 15:14 Swindon to Westbury due 15:57 has been cancelled. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 02, 2024, 05:29:29 Quote 08:10 Warminster to Swindon due 09:02 09:12 Swindon to Westbury due 09:53 10:46 Westbury to Swindon due 11:34 10:46 Westbury to Swindon due 11:34 will be cancelled. This is due to a shortage of train crew. Quote 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 03, 2024, 07:58:13 Quote 07:45 Westbury to Swindon due 08:34 07:45 Westbury to Swindon due 08:34 is being delayed at Westbury. This is due to this train being late from the depot. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 03, 2024, 09:26:58 I have posted an analysis of the recent performance (at Melksham) at http://www.passenger.chat/28770 - in the "Transport Scholars" section of this forum, to open a dispassionate discussion as to the best way for the community / user groups to handle themselves in the light of ongoing reliability issues.
Personally, I would love to be working to promote a positive experience this summer, and I would appreciate your thoughts as to if and how we can do so. "Transport Scholars" is not a public area of the site, but all members are welcome there. If you are a member but cannot reach the area, please send me a message and I will add you in there, or like this post and I'll know to add you in when I'm next around. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 03, 2024, 20:00:25 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 04, 2024, 07:21:19 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Salisbury. It will no longer call at Romsey and Southampton Central. It was 1 minute late but is now being further delayed at Westbury. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 07, 2024, 05:27:06 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47. Will be formed of 3 coaches instead of 2. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 09, 2024, 10:10:38 13:57 Chippenham to Weymouth due 15:57
13:57 Chippenham to Weymouth due 15:57 will be reinstated. It will be started from Westbury. It will no longer call at Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 09, 2024, 18:03:10 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be cancelled. This is due to a shortage of train crew. Quote 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be cancelled. This is due to a shortage of train crew. Further Information We're sorry for the disruption to your journey. - Taxis have been arranged departing Chippenham at 18:10. If you're travelling from Swindon please join the 17:54 towards Bristol Temple Meads and change at Chippenham. The taxis are calling at Melksham (18:28), Trowbridge (18:41) and Westbury (18:53). - The taxi company is Bath Taxis. Better than nothing - and better that what is often done. But what a silly situation where a lack one or two people to work on the rails results as a whole bevvy more getting work on the roads. Occasionally, fine, but regularly it feels very odd ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Phil on June 11, 2024, 08:34:13 Quote 17:44 Swindon to Salisbury due 18:55 Taxis have been arranged departing Chippenham at 18:10... calling at Melksham (18:28), Trowbridge (18:41) and Westbury (18:53). - The taxi company is Bath Taxis. I'd be interested to know what decision prompted the blanket use of Bath Taxis in circumstances such as this. I used to regularly - three times a month at least, if not quite weekly - get stuck at Westbury, and occasionally at Chippenham, needing to complete my journey to Melksham, and the station staff were always helpful and called a local taxi company where available. In the past year or so it's invariably been Bath Taxis or nothing. Rather than wait an hour or more for a taxi to get from Bath to Westbury in order to take me to Melksham I've tended to ring round and find my own taxi company and try, not always successfully, to subsequently recover the cost from GWR. I assume there's been a corporate decision to always use Bath Taxis, but I'd be intrigued to know more. How much of the rail network do Bath Taxis cover? Did they win the contract in a transparent tendering process in which other firms were invited to apply? Are there any circumstances when common sense dictates that it might be more sensible to use a different taxi company that's already waiting outside the station in question rather than impose a long wait while a taxi is despatched all the way from Bath? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on June 11, 2024, 08:47:19 AIUI taxis are usually dealt with centrally via First Transport Solutions who deal with a request from GWR. They’ve got a lot of different companies signed up, but by no means all of the small local ones.
It’s better in that it saves all the ‘phoning around’ - GWR Control simply doesn’t have the capacity to do that - but worse in that the most local and suitable taxi might not be sourced. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 11, 2024, 09:00:14 AIUI taxis are usually dealt with centrally via First Transport Solutions who deal with a request from GWR. They’ve got a lot of different companies signed up, but by no means all of the small local ones. It’s better in that it saves all the ‘phoning around’ - GWR Control simply doesn’t have the capacity to do that - but worse in that the most local and suitable taxi might not be sourced. Also AIUI ... (source - local taxi drivers) is that there are many independent taxi drivers and a lot of them (perhaps most of the) don't want the rail replacement business as it's offered to them anyway. There's a reputation for it to take a long time and unwanted paperwork to get paid, an absence of tips, and difficultly fitting the rail replacement work that can take them miles from home in with things like contracted school runs and other bookings from regular customers. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on June 11, 2024, 09:22:19 Yes that’s very true, Graham. It’s very dependent on time of day and route offered, but certainly is often the case.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 13, 2024, 10:56:59 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 13, 2024, 14:53:15 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester and Cheltenham Spa. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 13, 2024, 17:11:52 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. Think it was / is re-instated. Now this gem added Quote 17:50 Gloucester to Salisbury due 20:06 Facilities on the 17:50 Gloucester to Salisbury due 20:06. Will be formed of 2 coaches instead of 4. Which is a wee surprise because I would have not expected it to be planned as 4 .... 2 is plenty, though Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on June 13, 2024, 17:21:04 Aren't two detached at BRI?
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 13, 2024, 17:31:11 Aren't two detached at BRI? Err - this train takes the best route ( :D ) and goes nowhere near Bristol. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on June 13, 2024, 17:38:28 Sorry, should have checked....
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 14, 2024, 08:35:24 Quote 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 14, 2024, 10:07:45 Quote 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to a shortage of train crew. and as sure as night follows day ... Quote 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 14, 2024, 10:16:11 .........every day is BBQ day it would seem!
More seriously though, this ("crew shortage") does seem to be becoming a daily occurrence now whereas before it was at least almost solely a Sunday feature. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 14, 2024, 11:33:11 .........every day is BBQ day it would seem! More seriously though, this ("crew shortage") does seem to be becoming a daily occurrence now whereas before it was at least almost solely a Sunday feature. Theory ...Regular industrial action co-ordinates the times that drivers did not work onto selected dates ... but without any industrial action scheduled in the run up to the election, the cancellations are much more scattered and happening at much shorter notice. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 15, 2024, 08:18:12 Quote 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. In amongst a veritable flood of GWR cancellations and short runs today - 20 cancellations and 18 short runs across the area. Almost all "shortage of train crew", though I do note the Swansea to Pembroke Dock service missing out Carmarthen because of a points failure. Is it a co-incidence that this staff shortage is severe today when the Euros are underway? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on June 15, 2024, 09:44:58 Quote 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. Quote 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 15, 2024, 10:00:38 Quote 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. In amongst a veritable flood of GWR cancellations and short runs today - 20 cancellations and 18 short runs across the area. Almost all "shortage of train crew", though I do note the Swansea to Pembroke Dock service missing out Carmarthen because of a points failure. Is it a co-incidence that this staff shortage is severe today when the Euros are underway? Possibly, but given the fact this is now becoming a daily occurrence it smacks more of very poor workforce management - but for your theory I'd say tomorrow is the day to watch - BBQ Sunday and England playing later in the day. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 16, 2024, 14:47:50 Possibly, but given the factthis is now becoming a daily occurrence it smacks more of very poor workforce management - but for your theory I'd say tomorrow is the day to watch - BBQ Sunday and England playing later in the day. Across GWR today is horrendous. On TransWilts I bring you Quote 20:38 Westbury to Swindon due 21:23 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 16, 2024, 15:11:34 Possibly, but given the factthis is now becoming a daily occurrence it smacks more of very poor workforce management - but for your theory I'd say tomorrow is the day to watch - BBQ Sunday and England playing later in the day. Across GWR today is horrendous. On TransWilts I bring you Quote 20:38 Westbury to Swindon due 21:23 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. 14:22 Frome to Swindon due 15:35 14:22 Frome to Swindon due 15:35 was terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a fault on this train. 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be cancelled. This is due to a fault on this train. 21:34 Swindon to Westbury due 22:18 21:34 Swindon to Westbury due 22:18 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on June 16, 2024, 19:16:27 Quote 17:44 Swindon to Salisbury due 18:55 Taxis have been arranged departing Chippenham at 18:10... calling at Melksham (18:28), Trowbridge (18:41) and Westbury (18:53). - The taxi company is Bath Taxis. I'd be interested to know what decision prompted the blanket use of Bath Taxis in circumstances such as this. I used to regularly - three times a month at least, if not quite weekly - get stuck at Westbury, and occasionally at Chippenham, needing to complete my journey to Melksham, and the station staff were always helpful and called a local taxi company where available. In the past year or so it's invariably been Bath Taxis or nothing. Rather than wait an hour or more for a taxi to get from Bath to Westbury in order to take me to Melksham I've tended to ring round and find my own taxi company and try, not always successfully, to subsequently recover the cost from GWR. I assume there's been a corporate decision to always use Bath Taxis, but I'd be intrigued to know more. How much of the rail network do Bath Taxis cover? Did they win the contract in a transparent tendering process in which other firms were invited to apply? Are there any circumstances when common sense dictates that it might be more sensible to use a different taxi company that's already waiting outside the station in question rather than impose a long wait while a taxi is despatched all the way from Bath? It's anecdotal (and may not apply to Melksham): experiences with taxis local to Bath are increasingly mixed, allegedly, with poor terms for drivers and effective mechanisms to book in advance have withered. (This not applying to the longer distance stuff such as airport and cruise ship transfers as there are several firms that specialise in that, but it bites, say, reliability for shorter journeys to say Bath Spa railway station.) Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 18, 2024, 18:38:39 Quote 17:50 Gloucester to Salisbury due 20:06 Facilities on the 17:50 Gloucester to Salisbury due 20:06. This is due to a shortage of train crew. Will be formed of 3 coaches instead of 2. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on June 20, 2024, 14:16:39 Alterations to services between Swindon and Westbury via Melksham
Due to a road vehicle colliding with a bridge at Trowbridge all lines are blocked. Disruption is expected until 16:00 20/06. Train services between Swindon and Westbury via Melksham may be delayed or revised. Customer Advice We've received reports of a vehicle striking a railway bridge in the Trowbridge area, so we are currently unable to operate services over the affected area until the bridge has been inspected by railway staff, to ensure that it is safe for trains to operate. Network Rail have staff heading to site to inspect the bridge. We will update this message with more information when we have it. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 20, 2024, 14:39:30 Alterations to services between Swindon and Westbury via Melksham Due to a road vehicle colliding with a bridge at Trowbridge all lines are blocked. Disruption is expected until 16:00 20/06. Added now / more specific Quote 13:15 Swindon to Westbury due 13:57 has been delayed at Melksham and is now 39 minutes late. This is due to a road vehicle colliding with a bridge. 14:18 Westbury to Swindon due 15:00 will be terminated at Chippenham. It will no longer call at Swindon. It is being delayed at Westbury. This is due to a road vehicle colliding with a bridge. 15:15 Swindon to Westbury due 15:59 will be started from Chippenham. It will no longer call at Swindon. This is due to a road vehicle colliding with a bridge. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 21, 2024, 07:29:54 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 was terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to engineering works not being finished on time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 21, 2024, 07:49:52 (http://www.wellho.net/pix/cpmd_20240621.jpg)
Interesting contrast between the performance with overrunning engineering on Swindon-Westbury and on London - Bristol, when (as I read it) the engineering works are on the main line Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 21, 2024, 07:57:18 Quote Cancellations to services between Bath Spa and Swindon Following engineering works not being finished on time between Bath Spa and Westbury the line has now reopened. Disruption is expected until 08:00 21/06. Train services between Bath Spa and Swindon may be cancelled or delayed. Err - thank you. Things be slowwww in Wiltshire, though "until 08:00" means that cancellation continue until 09:26 Quote 07:45 Westbury to Swindon due 08:34 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to engineering works not being finished on time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on June 21, 2024, 08:29:51 The problem was at Thingley Junction.
The London bound line was handed back but the down remained blocked. Trains on the main line can share the up line but trains off the single line need to run on part of the down line before crossing to the up at Thingley East. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 21, 2024, 08:32:37 The 07:21 at Melksham (northbound) left at 08:15 - that's 54 minutes late
The first running southbound service isn't expected until 11:31! Quote Disruption is expected until 08:00 Operationally, GWR may have been able to run trains and diagrams starting at that time, but disruption to the passenger experience rumbles on for hours thereafter, and the railway is there for the passengers! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Bob_Blakey on June 21, 2024, 09:17:40 .....Trains on the main line can share the up line but trains off the single line need to run on part of the down line before crossing to the up at Thingley East. So Swindon-bound trains from Westbury have to travel 'wrong line' for approximately 1.1km (0.7 miles) which surely qualifies as operational stupidity and is something that could be rectified relatively easily. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 21, 2024, 10:34:44 .....Trains on the main line can share the up line but trains off the single line need to run on part of the down line before crossing to the up at Thingley East. So Swindon-bound trains from Westbury have to travel 'wrong line' for approximately 1.1km (0.7 miles) which surely qualifies as operational stupidity and is something that could be rectified relatively easily. I'm sure it *could* be done, but not as simple as you think. The main lines have been re-aligned with a camber on them to allow fast trains to pass from Chippenham to Bath at speed. I am told that the crossover is situated on the straight track and you can feel the up-and-over, like a micro-rollercoaster as you head out from Chippenham towards Westbury on the main ( :D ) line to Weymouth. Solutions? 1. A conventional double junction as per the olden days is probably not on - not sure how you would do a diamond crossing on a cant. A second turnout from the Bathbound line to give an up track from Weymouth / Westbury / Melksham, with a rock and roll crossover between the two, would make capacity sense and would give a refuge on the "branch" for trains clear of the London to Bristol line, even if the double track extended only to the end of what was formally the triangle junction 2. I would love to see the lines at Thingley electrified - after all there is a recent thumping great substation trackside for the purpose. Then with the better acceleration, perhaps the cant and line speed could be reduced a bit and the crossover moved. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 21, 2024, 14:20:16 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 21, 2024, 20:22:23 Getting these in early!
Sat, 22 June 12:17 Westbury to Swindon due 13:01 22/06/24 12:17 Westbury to Swindon due 13:01 will be cancelled. This is due to a shortage of train crew. Sat, 22 June 13:13 Swindon to Westbury due 13:55 22/06/24 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 23, 2024, 06:18:22 Quote 15:44 Swindon to Frome due 16:38 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be started from Westbury. It will no longer call at Frome. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 23, 2024, 18:07:45 Quote 18:11 Castle Cary to Swindon due 19:33 18:11 Castle Cary to Swindon due 19:33 will be started from Westbury. It will no longer call at Castle Cary, Bruton and Frome. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 25, 2024, 03:46:08 Quote 18:37 Westbury to Swindon due 19:21 18:37 Westbury to Swindon due 19:21 will be cancelled. This is due to a shortage of train crew. Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 25, 2024, 15:39:05 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on June 25, 2024, 15:51:36 18:37 Westbury to Swindon due 19:21 will be cancelled. This is due to a shortage of train crew. No longer shown as cancelled on Journeycheck. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 26, 2024, 21:30:57 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be terminated at Gloucester. It will no longer call at Cheltenham Spa. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 27, 2024, 09:21:02 Quote 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 is being delayed at Swindon and is now expected to be 10 minutes late. This is due to the emergency services dealing with an incident. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 27, 2024, 12:57:17 Quote 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to train crew being delayed by service disruption. "Silly" unstable rota again - same as Tuesday - the London to Exeter express gets delayed and that train gets delayed or cancelled ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 28, 2024, 08:47:30 08:45 Swindon to Westbury due 09:26
08:45 Swindon to Westbury due 09:26 will be starting late from Swindon. This is due to a fault with the signalling system. 09:46 Westbury to Swindon due 10:29 09:46 Westbury to Swindon due 10:29 will be starting late from Westbury. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 28, 2024, 08:55:46 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be starting late from Swindon. This is due to a fault with the signalling system. 09:46 Westbury to Swindon due 10:29 09:46 Westbury to Swindon due 10:29 will be starting late from Westbury. This is due to a fault with the signalling system. But I suspect that the signalling system on the TransWilts is NOT at fault ... I read ... Quote Due to a fault with the signalling system at Newbury all lines are blocked. ... and I suspect that one again GWR are trying to squeeze a gallon of trains through a pint sized single track bottleneck Train services running through this station may be cancelled or delayed. Disruption is expected until 11:15 28/06. The line from Swindon to Kemble has been redoubled. The line from Bristol Temple Meads to Filton Abbey Wood has been requadrupled. Redoubling or otherwise adding capacity from Chippenham to Trowbridge is long overdue. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on June 29, 2024, 08:53:32 09:52 Westbury to Swindon due 10:36
09:52 Westbury to Swindon due 10:36 will be cancelled. This is due to a points failure. 11:05 Swindon to Westbury due 11:48 11:05 Swindon to Westbury due 11:48 will be cancelled. This is due to a points failure. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 09:00:39 (http://www.wellho.net/pix/mkmdb_20240629_0838.jpg)
Quote 09:52 Westbury to Swindon due 10:36 09:52 Westbury to Swindon due 10:36 will be cancelled. This is due to a points failure. As far as I can tell, the points failure is somewhere between the platforms at Yeovil Pen Mill and Dorchester West, so another example of faiures elsewhere on the network rippling onto our line. I speculate that crew have been displaced, and the quickest and easiest way to find more crew for "important" trains at Westbury is to leave a four hour gap in services at Melksham. After all, it's been done before ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 09:11:53 2O88 - at 09:06 sitting in the bay at Swindon is 165108 which should have left at 08:45. Shows "expected 09:32" at Melksham. ... just set off at 09:10.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 09:23:57 2O88 - at 09:06 sitting in the bay at Swindon is 165108 which should have left at 08:45. Shows "expected 09:32" at Melksham. ... just set off at 09:10. Quote 08:45 Swindon to Weymouth due 11:08 08:45 Swindon to Weymouth due 11:08 will be terminated at Yeovil Pen Mill. It will no longer call at Maiden Newton, Dorchester West and Weymouth. It has been delayed at Swindon and is now 24 minutes late. This is due to a fault with the signalling system. What is there to do with a bucket and spade at Yeovil? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 09:32:23 Spot the difference ....
(http://www.wellho.net/pix/mkmdb_20240629_0901.jpg) (http://www.wellho.net/pix/mkmdb_20240629_0925.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 10:00:09 Quote Cancellations to services between Yeovil Pen Mill and Weymouth Following a fault with the signalling system between Yeovil Pen Mill and Weymouth all lines have now reopened. Train services running to and from these stations are returning to normal but some services may still be cancelled, delayed by up to 80 minutes or revised. Disruption is expected until 10:00 29/06. Customer Advice The Weymouth line has re-opened albeit with delays of 60 minutes that will still occur for a short time. We are sorry for the delay to your journey. South Western Railway are conveying passengers via any reasonable route until further notice. Does that mean that the through train [from Melksham] to Weymouth is fully re-instated, but may not arrive these until about midday? What did people hear as they awaited the trains and how did they change their plans? I am keeping a watch ... and waiting to see what I hear from people who had a day at the seaside planned. Our Labour Parliamentary candidate at the hustings on Wednesday told us that whilst we have a railway station in Melksham, it's not to be relied on / not greatly used and people need to drive to other stations / be picked up and dropped off to get a train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 11:48:16 Quote 08:45 Swindon to Weymouth due 11:08 08:45 Swindon to Weymouth due 11:08 will be terminated at Yeovil Pen Mill. It will no longer call at Maiden Newton, Dorchester West and Weymouth. It has been delayed at Swindon and is now 24 minutes late. This is due to a fault with the signalling system. What is there to do with a bucket and spade at Yeovil? Well - change of plans again and it ran to Weymouth, arriving 28 minutes late. But just one cheer not three - how many people were turned away because of JourneyCheck? How many were on the platform when the real time systems announced it would not run beyond Yeovil? I'm sure that those with an operational bias will be celebrating it getting there - and less that half an hour late so that the next delay / repay level does not kick in. And that's what will be reported to managers and mandarins. Here (in Melksham) I wonder how many excited families gave up on a trip to the seaside ... and won't trust to the train again. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 12:39:02 Quote 12:17 Westbury to Swindon due 13:01 will be terminated at Chippenham. It will no longer call at Swindon. It is being delayed at Westbury. This is due to a fault with the signalling system. Quote 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be started from Chippenham. It will no longer call at Swindon. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 16:41:26 Quote Sun, 30 June 08:10 Warminster to Swindon due 09:02 Sun, 30 June 09:12 Swindon to Westbury due 09:53 30/06/24 09:12 Swindon to Westbury due 09:53 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 16:44:05 Quote Sun, 30 June 10:58 Weymouth to Swindon due 13:22 Sun, 30 June 13:42 Swindon to Weymouth due 15:57 30/06/24 13:42 Swindon to Weymouth due 15:57 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 29, 2024, 17:30:45 Quote Sun, 30 June 14:22 Frome to Swindon due 15:33 30/06/24 14:22 Frome to Swindon due 15:33 will be cancelled. This is due to a shortage of train crew. Quote Sun, 30 June 15:44 Swindon to Frome due 16:38 30/06/24 15:44 Swindon to Frome due 16:38 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on June 30, 2024, 18:10:33 Getting confused as to what's running where. If I'm having trouble keeping track - and if I am having trouble, are others?
Quote 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 was started from Westbury and will be terminated at Chippenham. It will no longer call at Frome and Swindon. It has been delayed at Westbury and is now 25 minutes late. This is due to a shortage of train crew. Quote 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be started from Chippenham. It will no longer call at Swindon. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 04, 2024, 07:06:56 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be started from Westbury. It will no longer call at Salisbury and Warminster. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 04, 2024, 21:25:45 Quote 20:06 Westbury to Gloucester due 21:42 Facilities on the 20:06 Westbury to Gloucester due 21:42. Disabled toilet facilities are available as normal. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on July 04, 2024, 21:33:12 I'm also confused by that one. Have they reverted to just dumping it on the track? ::)
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 05, 2024, 13:58:50 Quote 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a safety inspection of the track. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 05, 2024, 15:48:34 What a charming train to cancel for anyone who has read the timetable and decided to take the kids to Weymouth for the day ...
Quote Sat, 6 July 19:32 Weymouth to Swindon due 22:00 06/07/24 19:32 Weymouth to Swindon due 22:00 will be cancelled. This is due to a shortage of train crew. Quote Sat, 6 July 22:11 Swindon to Westbury due 22:54 06/07/24 22:11 Swindon to Westbury due 22:54 will be cancelled. This is due to a shortage of train crew. No statement on alternatives. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 06, 2024, 05:59:02 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. There are 44 train cancellations showing on Journey Check this morning across the GWR area and 29 other short runs - none through Melksham such as Quote 14:03 London Paddington to Penzance due 19:09 06/07/24 14:03 London Paddington to Penzance due 19:09 will be started from Exeter St Davids. It will no longer call at London Paddington, Reading, Taunton and Tiverton Parkway. This is due to a shortage of train crew. and Quote 13:23 Portsmouth Harbour to Bristol Parkway due 16:25 13:23 Portsmouth Harbour to Bristol Parkway due 16:25 will be terminated at Bristol Temple Meads. It will no longer call at Lawrence Hill, Stapleton Road, Filton Abbey Wood and Bristol Parkway. This is due to a shortage of train crew. which is a service already cut back because of engineering works in the Severn Tunnel now cut back further. What a charming train to cancel for anyone who has read the timetable and decided to take the kids to Weymouth for the day ... Quote Sat, 6 July 19:32 Weymouth to Swindon due 22:00 06/07/24 19:32 Weymouth to Swindon due 22:00 will be cancelled. This is due to a shortage of train crew. Quote Sat, 6 July 22:11 Swindon to Westbury due 22:54 06/07/24 22:11 Swindon to Westbury due 22:54 will be cancelled. This is due to a shortage of train crew. No statement on alternatives. It looks like those are re-instated as they have gone from the cancellation list, although reports such as Quote 08:45 Swindon to Weymouth due 11:08 Facilities on the 08:45 Swindon to Weymouth due 11:08. This is due to more trains than usual needing repairs at the same time. Will be formed of 2 coaches instead of 3 to Westbury. Suggest to me that the morning train at 09:10 from Melksham to Weymouth which is advertised as a through train may not actually be a through train. Our local advertising - co-ordinated somewhat between targeting passengers from Swindon, Chippenham and Melksham is / has always been measured to avoid unreasonable crowds - historic overcrowding to be avoided. However, with the weather coming pouring rain down in buckets, and with a game of soccer on the TV later today, I don't thinks it's a day for many to chose a trip to the seaside. With the appalling reliability of the train service on match days, we in the community have not been promoting it on social media or with the local paper or radio, nor on our wen sites and through our network. So - in summary - I think 2 carriages will be well plenty, and if it's train with plenty of fresh air today, so be it. Better that than the significant risk (and information yesterday) that people would not be able to get home from Weymouth to Melksham. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on July 06, 2024, 17:00:22 20:38 Swindon to Westbury due 21:23
Additional 20:38 Swindon to Westbury due 21:23 will be cancelled. This is due to a shortage of train crew. 20:38 Westbury to Swindon due 21:23 Additional 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 06, 2024, 17:16:21 20:38 Swindon to Westbury due 21:23 Additional 20:38 Swindon to Westbury due 21:23 will be cancelled. This is due to a shortage of train crew. It's getting very hard to know what's running and what isn't when a service is cancelled, re-instated, said to be cancelled again. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 07, 2024, 13:07:15 Quote 14:22 Frome to Swindon due 15:33 15:44 Swindon to Frome due 16:38 16:43 Frome to Swindon due 17:34 17:44 Swindon to Salisbury due 18:55 Facilities on the 17:44 Swindon to Salisbury due 18:55. This is due to a fault on a train in front of this one. Will be formed of 2 coaches instead of 3. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 07, 2024, 17:52:08 Quote 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be starting late from Swindon. This is due to a fault on a train in front of this one. Will be formed of 2 coaches instead of 3. Downgraded from "short" to "short AND late" Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on July 07, 2024, 19:23:56 Looked very sensible to me. 8 late departing allowing connections to be made from the delayed 16:33 from Paddington, which arrived a minute after it was due to leave, and not failing to make any connections at Westbury AFAICT.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on July 08, 2024, 06:26:44 Also noting the stock for the TransWiits service didn’t arrive until 17:48 - 14 minutes late. So was turned round about as quick as it could be.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 08, 2024, 07:10:13 Looked very sensible to me. 8 late departing allowing connections to be made from the delayed 16:33 from Paddington, which arrived a minute after it was due to leave, and not failing to make any connections at Westbury AFAICT. Also noting the stock for the TransWiits service didn’t arrive until 17:48 - 14 minutes late. So was turned round about as quick as it could be. It all makes sense. And these are what I would describe as minor issues that, had a connection failed, have become major for some people. With a solitary proviso that - I HOPE - people were Edit note: grahame's typo corrected, for clarity. CfN. ;) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 12, 2024, 21:54:52 Quote 20:14 Swindon to Westbury due 20:58 20:14 Swindon to Westbury due 20:58 was 66 minutes late but is now being further delayed at Chippenham. This is due to a fault with the signalling system. Quote 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be starting late from Westbury. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on July 12, 2024, 22:05:49 Signalling issues in the Westbury area causing issues with local services. London services not too badly affected.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 13, 2024, 12:21:47 Quote 12:17 Westbury to Swindon due 13:02 12:17 Westbury to Swindon due 13:02 will be starting late from Westbury. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on July 14, 2024, 06:16:27 20:38 Westbury to Swindon due 21:23
20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. 21:38 Swindon to Westbury due 22:20 21:38 Swindon to Westbury due 22:20 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on July 18, 2024, 19:37:17 17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster and Salisbury. It has been delayed between Stroud and Kemble and is now 52 minutes late. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 21, 2024, 01:43:51 Quote Sun, 21 July 20:38 Westbury to Swindon due 21:23 Sun, 21 July 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew. That's the last train. I was on the last train from Westbury as far as Melksham last night (20.7.2024) seated at the very front ... I walked through on the way from Trowbridge and counted 38 passengers. There were 8 waiting on the platform at Melksham as I got off, along with 20 other. So that's 46/29 in the old way we measured it in the pre-Covid build up days. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 21, 2024, 09:25:24 Quote 10:46 Westbury to Swindon due 11:31 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on July 21, 2024, 11:25:02 Quote 14:22 Frome to Swindon due 15:33 14:22 Frome to Swindon due 15:33 will be cancelled. This is due to a shortage of train crew. Quote 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 21, 2024, 19:13:15 Quote 20:38 Westbury to Swindon due 21:23 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. Additional Information Apologies for the disruption to your journey today. Replacement road transport has been arranged to run in lieu of this train service. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. Trowbridge - In the car park adjacent to Platform 1 (Booking Office side of Station) Melksham - In the Station car park Chippenham - At the Bus Stops in Bus Turning Area The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. Quote 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew. Additional Information Apologies for the disruption to your journey today. Replacement road transport has been arranged to run in lieu of this train service. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. Chippenham - At the Bus Stops in Bus Turning Area Melksham - In the Station car park Trowbridge - In the car park adjacent to Platform 1 (Booking Office side of Station) The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on July 22, 2024, 20:56:04 Hmm. Isn't the car park at Trowbridge adjacent to platform 2, opposite the Booking Office side of the station?
I'm sorry if I'm wrong, I'm not a local. ::) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on July 22, 2024, 21:54:22 There are car parks both sides.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on July 24, 2024, 08:12:24 Quote 7:45 Westbury to Swindon due 08:34 07:45 Westbury to Swindon due 08:34 will be cancelled. This is due to a fault on this train. Quote 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to a fault on this train. But there is a charter train calling at Melksham just after 08:50 bound for Penzance..... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on July 24, 2024, 08:52:27 Reminding me of being on a charter train and, covering for a hole in the timetable, it picked up passengers at Machynlleth and stations east.
Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 26, 2024, 12:44:50 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be started from Swindon. It will no longer call at Gloucester, Stonehouse, Stroud and Kemble. This is due to a shortage of train crew. "Just" one of the extensions lost ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 26, 2024, 14:35:00 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be started from Swindon. It will no longer call at Gloucester, Stonehouse, Stroud and Kemble. This is due to a shortage of train crew. "Just" one of the extensions lost ... and now completely gone .. Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 26, 2024, 21:10:56 Quote Sat, 27 July 19:32 Weymouth to Swindon due 22:00 27/07/24 19:32 Weymouth to Swindon due 22:00 will be cancelled. This is due to a shortage of train crew. And how the **** are people who come to try the train for the first time in response to our promotions supposed to get home? (http://www.wellho.net/pix/wed20240727.jpg) See (here) (https://www.facebook.com/MelkshamTUG/posts/pfbid0ioCyc7hqV1wCxEAT8wcLb9E5ZHsK1ECk3PV6CouatMJbLmZTF1PztRLZz2sdrNPrl) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on July 27, 2024, 05:44:15 07:45 Westbury to Swindon due 08:28 07:45 Westbury to Swindon due 08:28 will be cancelled. This is due to train crew being delayed by service disruption. 22:11 Swindon to Westbury due 22:54 22:11 Swindon to Westbury due 22:54 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 27, 2024, 09:33:43 Quote Sat, 27 July 19:32 Weymouth to Swindon due 22:00 27/07/24 19:32 Weymouth to Swindon due 22:00 will be cancelled. This is due to a shortage of train crew. I am on this train - was planned anyway ... Train Manager advises 19:32 to group of 8 lads that it is still running - chat with me also shows it on her system. She suspects re-instated and is phoning control. Note that I met people walking away from the station in Melksham / cancelled their trip to Weymouth because return train cancelled At Melksham 5 off and 25 on, walked through train and had 32+40+37 in the carriages (rear to front) = 109 passengers. [114/30] Guestimate that over half are taking day trips to Weymouth "How do I get back to Melksham if return traun does not run" I asked train manager - "Ask station staff at Weymouth ..." Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on July 27, 2024, 09:38:57 Crazy to think that you are on the last direct service that gives the chance of a decent day out. Next direct train arrives into Weymouth at 14:27!
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 27, 2024, 09:48:18 Crazy to think that you are on the last direct service that gives the chance of a decent day out. Next direct train arrives into Weymouth at 14:27! (New) Train manager announcement just after we had left Westbury - lousy sound quality - I think tells people to return via Southampton if necessary. Lots on at Frome - perhaps half the seats taken now. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on July 27, 2024, 10:05:42 (New) Train manager announcement just after we had left Westbury - lousy sound quality - I think tells people to return via Southampton if necessary. The next train, the 20:40 to Bristol currently down to only go as far Westbury arriving at 22:19. Key question will be whether they hold the 20:23 Portsmouth to Bristol Parkway due to leave Westbury at 22:14. Next train for Bristol after that is the 22:50.Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 27, 2024, 10:06:16 Crazy to think that you are on the last direct service that gives the chance of a decent day out. Next direct train arrives into Weymouth at 14:27! (New) Train manager announcement just after we had left Westbury - lousy sound quality - I think tells people to return via Southampton if necessary. Lots on at Frome - perhaps half the seats taken now. And speaking with the TM who came through, he recons the 19:32 should be fine because they leave this train in the sidings all day but "check back at 17:30". Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 27, 2024, 10:09:12 (New) Train manager announcement just after we had left Westbury - lousy sound quality - I think tells people to return via Southampton if necessary. The next train, the 20:40 to Bristol currently down to only go as far Westbury arriving at 22:19. Key question will be whether they hold the 20:23 Portsmouth to Bristol Parkway due to leave Westbury at 22:14. Next train for Bristol after that is the 22:50.IF they hold that 22:14, people can go to Bath Spa for the last train to Chippenham and Swindon, and the last bus to Melksham (not that GWR would know about the bus). Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on July 27, 2024, 11:44:12 She suspects re-instated and is phoning control. Would be interesting to have a Q&A session with a control manager. What are their rules and remit. Who decides to hold a train/who decides to cancel, etc Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on July 27, 2024, 14:11:20 We did used to have someone from control posting here, ‘Incider’ I think? He/she drifted away for the same reason most other industry employees have I expect.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on July 27, 2024, 15:13:57 Close: it was Coffee Shop forum member 'insider'. He worked in Control and posted some brilliant background information in the early days of this forum.
However, he then moved into another role with a more 'legal' background, and decided it would no longer be appropriate to post on a public forum. CfN. :-X Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on July 27, 2024, 23:38:46 And speaking with the TM who came through, he recons the 19:32 should be fine because they leave this train in the sidings all day but "check back at 17:30". . The unit did indeed spend the day in the sidings and came out to work the 18:45 to Bristol Temple Meads. It took over from a cancelled incoming service from Gloucester. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 28, 2024, 07:23:35 Quote 18:11 Castle Cary to Swindon due 19:34 18:11 Castle Cary to Swindon due 19:34 will be started from Westbury. It will no longer call at Castle Cary, Bruton and Frome. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Fourbee on July 28, 2024, 08:03:44 She suspects re-instated and is phoning control. Would be interesting to have a Q&A session with a control manager. What are their rules and remit. Who decides to hold a train/who decides to cancel, etc Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 28, 2024, 16:11:12 Quote 13:42 Swindon to Weymouth due 15:57 13:42 Swindon to Weymouth due 15:57 has been delayed at Frome and is now 29 minutes late. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on July 29, 2024, 06:01:11 Close: it was Coffee Shop forum member 'insider'. He worked in Control and posted some brilliant background information in the early days of this forum. However, he then moved into another role with a more 'legal' background, and decided it would no longer be appropriate to post on a public forum. CfN. :-X This was the member I was thinking of, Chris. http://www.firstgreatwestern.info/coffeeshop/index.php?action=profile;u=166052 Last posted in 2021. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 29, 2024, 06:04:06 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Salisbury. It will no longer call at Romsey and Southampton Central. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on July 29, 2024, 18:55:06 Close: it was Coffee Shop forum member 'insider'. He worked in Control and posted some brilliant background information in the early days of this forum. This was the member I was thinking of, Chris.However, he then moved into another role with a more 'legal' background, and decided it would no longer be appropriate to post on a public forum. CfN. :-X http://www.firstgreatwestern.info/coffeeshop/index.php?action=profile;u=166052 Last posted in 2021. Yes: different member. http://www.firstgreatwestern.info/coffeeshop/index.php?action=profile;u=3355 Last logged in January 2020. CfN. :-X Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on July 30, 2024, 05:20:24 Yes: different member. Two ‘ins(c)iders’ gone…one just about still clinging on! :-\ Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 30, 2024, 06:02:05 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to more trains than usual needing repairs at the same time. I wondered this morning about the JourneyCheck feed - whether it was working in to our disruption map, because the map was clear of any changes at all, and that is a very rare event. Rather sadly, yet with a veneer or relief, a short run and a cancellation have come up - and I'm not surprised that it's a train through Melksham that is short running. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 30, 2024, 06:24:26 Yes: different member. Two ‘ins(c)iders’ gone…one just about still clinging on! :-\ I do want to come back on this and add, firstly, my continuing appreciation of those members who through the forum's posts or in other ways help keep the informed passenger informed. Information from a very wide variety of sources - including and highlighting from those employed by the railway - fertilised the roots of this forum which feeds our branches and beyond there where we interact with others outside the Coffee Shop. As a "for example" I was on the platform at Keynsham yesterday and reading the departure board, with the knowledge learned here about what "delayed" tells us, able to chat informally with delayed passengers concerned about their friends picking them up at Freshford ... just an example. I usually say "Thank You" to the train driver of the Westbury train at Melksham as I observe the numbers getting off, but many industry roles are not customer facing and the people who choose those roles are not those who enjoy wide and sometimes challenging interaction. So I have an especial appreciation here of the very small proportion of backroom people who keep us informed - it is a far higher number than may be apparent, but it is not high. And it's incumbent - an unwritten guildeline, if you like, on members as they become more senior on the Coffee Shop to post in a way supportive of those insiders and their voluntary and appreciative of what they tell us, in a proportion of cases told to us not to the wholehearted appreciation of some of their managers. Very, very important stuff - probably enough written on the public TransWilts thread but very much in the minds of the moderator and admin team. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on July 30, 2024, 07:53:35 A double (yum) to those working on the railways for their thoughts.
Always very welcome Thank you Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on July 30, 2024, 18:22:07 Yes: different member. Two ‘ins(c)iders’ gone…one just about still clinging on! :-\ Thanks for posting, IndustryInsider. :) I would really like to see all three 'incider', 'insider' and 'IndustryInsider' members here, continuing to post so much useful information on the Coffee Shop forum. It is really helpful to our readers, and it is appreciated - I know, I get feedback! ;) CfN. ;D Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on July 30, 2024, 22:14:17 I would really like to see all three 'incider', 'insider' and 'IndustryInsider' members here, continuing to post so much useful information on the Coffee Shop forum. It is really helpful to our readers, and it is appreciated - I know, I get feedback! ;) CfN. ;D I would agree, Chris, but like to add a very strong "Thank you" to other staff members, some of whom are not obviously staff, others who post only occasionally and yet more in both of those categories. Your inputs, and sometimes they are to help us in the team rather than direct posts, are also so valuable. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 02, 2024, 06:16:40 14:18 Westbury to Swindon due 15:00
14:18 Westbury to Swindon due 15:00 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 02, 2024, 06:30:05 14:18 Westbury to Swindon due 15:00 14:18 Westbury to Swindon due 15:00 will be cancelled. This is due to a shortage of train crew. Thanks for flagging that - I'm out and about this morning and there's one I need to work around. Will be interesting to see if the 15:13 from Swindon back to Westbury also gets cancelled Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 02, 2024, 06:37:19 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47. Disabled toilet facilities are not available. This is due to a fault on this train. Good to see a whole load of pictures online (Facebook in a public post) from Worcester yesterday from one of our Melksham community who went all the way and had a lovely day out. This train tends to be very busy at least from Trowbridge to Cheltenham Spa, but through passengers over longer distances are admittedly sparse. I lack data as to how busy it is at the extremes; I suspect it's quite quiet from Salisbury and reasonably well used into Worcester. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 02, 2024, 10:33:31 14:18 Westbury to Swindon due 15:00 14:18 Westbury to Swindon due 15:00 will be cancelled. This is due to a shortage of train crew. I'm noting that this service is no longer shown as cancelled. One or two cheers rather than three - personally I now need to decide whether to switch back to my original plan which would probably have taken me back into Melkshsm on it, or stick with the alternative journey plan I have embarked already. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on August 02, 2024, 12:28:35 The 14:18 has been reinstated.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 03, 2024, 05:43:29 13:13 Swindon to Westbury due 13:55
13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 04, 2024, 09:04:16 14:22 Frome to Swindon due 15:33
14:22 Frome to Swindon due 15:33 will be cancelled. This is due to a shortage of train crew. 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 04, 2024, 11:29:13 14:22 Frome to Swindon due 15:33 will be cancelled. 15:44 Swindon to Frome due 16:38 will be started from Westbury. 16:43 Frome to Swindon due 17:34 will be terminated at Westbury. 17:44 Swindon to Salisbury due 18:55 will be started from Westbury. 14 people joined the 08:36 at Melksham to Swindon this morning, 2 got off ... 3 carriages with 16 in mine so that's somewhere around 45 on the train as a whole - 45/16 Wonder how I'm going to get home later - there are no evening buses to fall back on from Bath on a Sunday. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 04, 2024, 14:43:38 16:10 Chippenham to Frome due 17:08
Additional 16:10 Chippenham to Frome due 17:08 will be cancelled. This is due to a shortage of train crew. 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be terminated at Westbury. It will no longer call at Warminster and Salisbury. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on August 04, 2024, 14:55:08 The additional 16:10 to Frome was going to be a bus.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 04, 2024, 21:06:39 14 people joined the 08:36 at Melksham to Swindon this morning, 2 got off ... 3 carriages with 16 in mine so that's somewhere around 45 on the train as a whole - 45/16 Wonder how I'm going to get home later - there are no evening buses to fall back on from Bath on a Sunday. 18:49 Westbury to Swindon. 49 on the train from Trowbridge, 8 more on and just 3 off at Melksshsm - so that's 57/11 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 09, 2024, 15:22:26 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster and Salisbury. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 10, 2024, 16:10:56 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 11, 2024, 06:50:42 08:10 Warminster to Swindon due 09:02
08:10 Warminster to Swindon due 09:02 will be cancelled. This is due to a shortage of train crew. 09:12 Swindon to Westbury due 09:53 09:12 Swindon to Westbury due 09:53 will be cancelled. This is due to a shortage of train crew. 10:46 Westbury to Swindon due 11:31 10:46 Westbury to Swindon due 11:31 will be cancelled. This is due to a shortage of train crew 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 11, 2024, 06:57:13 Home last night, arriving into Melksham on time at 21:32. Around 80 on the train, 30 off and 10 more on so that's 90/40 ... happy with that. Clearly the "party train" from Weymouth, families with sleeping children, tired after a day on the beach, and a couple of wheelchair / mobility chair people having had the opportunity for a day out, also helped out at Melksham by the train manager
And a sh*t show this morning. I am meeting by son in Salisbury at 10:33 - or not. Quote 09:20 Bristol Temple Meads to Portsmouth Harbour due 11:51 09:20 Bristol Temple Meads to Portsmouth Harbour due 11:51 will be cancelled. This is due to a shortage of train crew. but then just popping up ... Quote 08:10 Warminster to Swindon due 09:02 09:12 Swindon to Westbury due 09:53 09:12 Swindon to Westbury due 09:53 will be cancelled. This is due to a shortage of train crew. So that's the connection gone and I can't just drop back an hour. Next train from Melksham? Oops Quote 10:46 Westbury to Swindon due 11:31 10:46 Westbury to Swindon due 11:31 will be cancelled. This is due to a shortage of train crew. and Quote 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 11, 2024, 07:13:00 08:10 Warminster to Swindon due 09:02 08:10 Warminster to Swindon due 09:02 will be cancelled. [etc] Many thanks - your help logging so much appreciated ... From a passenger perspective that leave the first Sunday train to Portsmouth into Salisbury at 11:31, and the first southbound from the "village" of Melksham which seems too small to be worth bothering with (?) at 14:06 From Trowbridge, thinned but some trains running (http://www.wellho.net/pix/canx20240811.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 11, 2024, 07:49:18 Unfortunately that's not the end of it..........
14:22 Frome to Swindon due 15:33 14:22 Frome to Swindon due 15:33 will be cancelled. This is due to a shortage of train crew. 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be terminated at Westbury. It will no longer call at Warminster and Salisbury. This is due to a shortage of train crew. 20:38 Westbury to Swindon due 21:23 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 12, 2024, 10:25:05 Summarising at the end of the day
(http://www.wellho.net/pix/tnnot3.jpg) Of the 14 trains due to call at Melksham 4 did call more or less as planned (none on time - all from 5 to 18 minutes late) 9 were cancelled and show up as such 1 - the 15:03 - seems to have disappeared from even Real Time Trains A GWR passenger train did pass by at 09:19 on its way from London via Swindon and Westbury to Penzance Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 12, 2024, 16:08:24 Appalling.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 15, 2024, 11:25:42 Quote 14:18 Westbury to Swindon due 15:00 15:15 Swindon to Westbury due 15:59 15:15 Swindon to Westbury due 15:59 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 16, 2024, 07:42:00 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be diverted between Swindon and Gloucester. It will no longer call at Kemble, Stroud and Stonehouse. It will be delayed at Swindon. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 16, 2024, 16:52:23 21:16 Westbury to Swindon due 21:58
21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to a shortage of train crew. - bus is being arranged it would seem. 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 16, 2024, 17:11:25 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to a shortage of train crew. - bus is being arranged it would seem. 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew. Quote Additional Information Customers at Swindon should travel to Chippenham on the 22:58 Bristol Temple Meads service. A ZJ Travel Ltd coach has been arranged to run in place of this service from Chippenham at 22:13. It will then call at Melksham at 22:31, Trowbridge (platform 2 side) at 22:44 and arrive Westbury at 22:56. Times are subject to traffic conditions. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. Train times given in BST, and bus is GMT ? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 17, 2024, 05:41:57 07:45 Westbury to Swindon due 08:28
07:45 Westbury to Swindon due 08:28 will be cancelled. This is due to a shortage of train crew. 08:45 Swindon to Weymouth due 11:08 08:45 Swindon to Weymouth due 11:08 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. 09:52 Westbury to Swindon due 10:36 09:52 Westbury to Swindon due 10:36 will be cancelled. This is due to a shortage of train crew. 11:05 Swindon to Westbury due 11:48 11:05 Swindon to Westbury due 11:48 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 17, 2024, 06:54:45 08:45 Swindon to Weymouth due 11:08 08:45 Swindon to Weymouth due 11:08 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Very embarrassed. There are times I wonder why I bother ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 17, 2024, 07:08:18 Looks as if the whole day is slowly being wiped out
12:17 Westbury to Swindon due 13:01 12:17 Westbury to Swindon due 13:01 will be cancelled. This is due to a shortage of train crew. 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on August 17, 2024, 07:25:55 I do wonder if the cancellations today are linked to being able to run a full service on the Cardiff-Portsmouth line for Imber bus day?
Rob Peter to pay Paul :( Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on August 17, 2024, 07:26:08 That last pair, according to Real Time Trains, were due to be worked by 158745 - which was the train involved in the vandalism incident mentioned in the sleeper thread. After going to Exeter depot it then worked a service from Taunton to Bristol where it looks to have been swapped out.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 17, 2024, 07:33:32 I do wonder if the cancellations today are linked to being able to run a full service on the Cardiff-Portsmouth line for Imber bus day? Rob Peter to pay Paul :( Peter Hendy? Isn't he driving a bus today? ;) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on August 17, 2024, 11:08:17 Quote 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. Quote 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. Quote 18:35 Westbury to Swindon due 19:17 18:35 Westbury to Swindon due 19:17 will be cancelled. This is due to a shortage of train crew. Quote 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on August 17, 2024, 18:12:20 Updated information for the 18:35 cancellation
Quote Sorry for the disruption to your journey today. Passengers from Westbury and Trowbridge are advised to await the next GWR service towards Bath Spa and then change there for services towards Chippenham and Swindon. Depart Westbury at 18:44, Trowbridge 18:50, arrive Bath Spa at 19:12. Change there, for the 19:43 GWR service to London Paddington, arriving Chippenham 19:54 and Swindon 20:08. Passengers For Melksham: Replacement road transport has been arranged to run in lieu of part of this train service from Westbury to Chippenham. Change at Chippenham for connections to Swindon. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. Passengers from Melksham: Replacement road transport has been arranged to run in lieu of part of this train service to Chippenham. Change at Chippenham for connections to Swindon. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 17, 2024, 18:31:55 Today is ... a mess. Comment to follow on conclusion of service.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Bob_Blakey on August 18, 2024, 08:06:48 This may very well have been raised before but, if so, I don't think a refresher would do any harm; is the ongoing absolutely appalling, and largely useless, level of service through Melksham entirely due to a reliance on rest day working and/or overtime or is there something else at play here? Also are the frequent cancellations primarily due to a 'shortage' of drivers, guards or a combination of the two?
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 18, 2024, 09:22:42 Today is ... a mess. Comment to follow on conclusion of service. No comment, but questions. How are we supposed to market and use this service? Do GWR care? (http://www.wellho.net/pix/mkmdk2.jpg) We are (rightly) told not to consider a single day in isolation, but rather look at the trend. Here from ontime trains is their weekend history report for Melksham form the last 6, 3 and 1 month (http://www.wellho.net/pix/mkmdecay.jpg) "Performance" figure (however that is calculated) getting worse. Cancellations - which are key - getting worse. Averaged over 6 months, an already awful 13% (and remember there will not be another along 20 minutes later at Melksham!) over 3 months that's up to 20%. And over the last 4 weeks - the busy summer holidays - no fewer than 27% that 's more than 1 in 4 trains is not run. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 18, 2024, 15:54:44 It is indeed shockingly poor Graham, almost unbelievably so, however sadly if GWR ever did care they will be caring even less now knowing that their franchise will be ending.
There is little, if any incentive or motivation for improvement, in fact if anything things are likely to deteriorate further as they get closer to the finish line. It used to be that Sunday services were reliably unreliable with mass cancellations on particular routes, now this happens on Saturdays as well and it's increasingly bleeding into weekdays too. Hopefully GBR, and "nationalisation" will improve things for the customer, however as we know from this forum at least, no-one, expert or otherwise, seems able to articulate how or if this will happen. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 18, 2024, 16:38:35 It is indeed shockingly poor Graham, almost unbelievably so, however sadly if GWR ever did care they will be caring even less now knowing that their franchise will be ending. There is little, if any incentive or motivation for improvement, in fact if anything things are likely to deteriorate further as they get closer to the finish line. Yes, I agree - and the question comes to me "how can we encourage GWR to provide a half decent service?" Circumstances conspire to come together in a lack of interest, and I feel there's a fine line between being a critical friend which we have tried to do, and being so critical that someone says "blow this for a lark - we're gone next year anyway" and completely give up, or spitefully concentrates the cancellations on the lines that complain the most. I don't have an answer to that and if anyone does I would love to hear it. Looking back at Saturday service a couple of years ago, we had two extra round trips - in the morning and mid afternoon, and at timetable consultation time we agreed to forego these for a thinner but more reliable service. I feel we have been short changed - we in the community kept our side of the bargain in selling the loss of service to our passengers, but GWR have not kept their side. Weekend are / had become as busy as weekdays. These services being culled - 10 trains out of 14 yesterday - are vital to our community. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on August 18, 2024, 17:46:08 Hopefully GBR, and "nationalisation" will improve things for the customer, however as we know from this forum at least, no-one, expert or otherwise, seems able to articulate how or if this will happen. Different government, same basic premise: https://assets.publishing.service.gov.uk/media/60cb29dde90e0743ae8c29c1/gbr-williams-shapps-plan-for-rail.pdf Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 22, 2024, 15:41:09 Quote 15:15 Swindon to Westbury due 15:59 15:15 Swindon to Westbury due 15:59 will be delayed at Melksham. This is due to trespassers on the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 25, 2024, 05:18:04 Quote 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 26, 2024, 12:53:18 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester and Cheltenham Spa. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on August 26, 2024, 13:31:17 Probably worth noting that despite widespread problems elsewhere over the weekend there was only one cancellation and one short run (starting Westbury vice Frome) on the TransWilts over the two days.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 27, 2024, 20:43:31 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be terminated at Gloucester. It will no longer call at Kemble, Stroud, Stonehouse and Cheltenham Spa. It is being delayed at Westbury. This is due to a safety inspection of the track. Will be formed of 2 coaches instead of 3. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on August 30, 2024, 16:05:19 16:23 Westbury to Swindon due 17:05
16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a fault with the signalling system. 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on August 30, 2024, 16:16:44 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a fault with the signalling system. 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a fault with the signalling system. Quote Alterations to services between Newbury and Westbury Due to a fault with the signalling system between Newbury and Westbury all lines are closed. Train services running through these stations will be delayed or revised. Disruption is expected until 19:00 30/08. Customer Advice We're sorry for the delay to your journey. We will update this message with more information when we have it. Widespread problem, or has the local train been cancelled so that the IETs can run fast through ... (?) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on August 30, 2024, 16:24:22 Power problems at Hungerford.
Some diverted, others - including the 16:03 London Paddington to Penzance - cancelled. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 02, 2024, 09:26:52 Quote 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 is being delayed between Chippenham and Melksham and is now expected to be 16 minutes late. This is due to congestion. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 02, 2024, 09:27:52 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47. Will be formed of 3 coaches instead of 2. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on September 02, 2024, 10:05:22 Today is ... a mess. Comment to follow on conclusion of service. No comment, but questions. How are we supposed to market and use this service? Do GWR care? (http://www.wellho.net/pix/mkmdk2.jpg) Just thinking about the point of this thread...I quite like the neatness of a RTT daily summary like the one above...even if the data itself is shocking. As well as the piecemeal and somewhat random posts from members usually quoting from journeycheck, would it help to have a daily screengrab of what went on that day, with perhaps a weekly or monthly summary? And a second point, it looks like 100% of services through MKM ran over both days of the weekend? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 02, 2024, 11:51:55 Just thinking about the point of this thread...I quite like the neatness of a RTT daily summary like the one above...even if the data itself is shocking. As well as the piecemeal and somewhat random posts from members usually quoting from journeycheck, would it help to have a daily screengrab of what went on that day, with perhaps a weekly or monthly summary? I had seriously thought about that - however, trains that are cancelled sometimes disappear from Real Time Trains too - the example in the earlier point being a case in point, with 2M30 which should have called at Melksham at 18:00 on its way from Swindon to Melksham (but was cancelled) being absent. Quote And a second point, it looks like 100% of services through MKM ran over both days of the weekend? Indeed. I was in the park in Melksham meeting people, several of whom were telling me tales of woe and how they don't use the train at present. I'll take a concerned effort - one weekend is a start but the 12 weekend record is still 15% cancelled, and 18% over the last 4 weekends. Get that down to 4% - still twice as bad as what GWR are supposed to achieve - and we will have a sporting chance of marketing it! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on September 02, 2024, 12:01:26 I had seriously thought about that - however, trains that are cancelled sometimes disappear from Real Time Trains too - the example in the earlier point being a case in point, with 2M30 which should have called at Melksham at 18:00 on its way from Swindon to Melksham (but was cancelled) being absent. Is the accuracy (where I think the 'sometimes' might be better described as 'on rare occasions') helped by clicking on the 'CAN' button, which is unchecked by default? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 02, 2024, 12:25:15 Since the nadir of the 17th August there have only been three cancellations on the core Swindon-Westbury route. One on Sunday the 25th August due to crew issues and two last Friday following problems on the Berks & Hants. Too early to draw any conclusions but a trend in the right direction.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 02, 2024, 12:42:01 I had seriously thought about that - however, trains that are cancelled sometimes disappear from Real Time Trains too - the example in the earlier point being a case in point, with 2M30 which should have called at Melksham at 18:00 on its way from Swindon to Melksham (but was cancelled) being absent. Is the accuracy (where I think the 'sometimes' might be better described as 'on rare occasions') helped by clicking on the 'CAN' button, which is unchecked by default? Don't know whether that would help. It's happened to me enough times to always do a quick count of the number of service every time I capture an RTT screen and I would settle for "it doesn't usually happen" as a compromise. Now that I know to check CAN, I will next time it happens as see - learn something every day. Spend yesterday evening fighting Apache Mod-rewrite on the we server, and learned the difference between a LAST rule and an END rule. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 02, 2024, 17:44:18 I was in the park in Melksham meeting people, several of whom were telling me tales of woe and how they don't use the train at present. I'll take a concerned effort - one weekend is a start but the 12 weekend record is still 15% cancelled, and 18% over the last 4 weekends. Get that down to 4% - still twice as bad as what GWR are supposed to achieve - and we will have a sporting chance of marketing it! Fifteen years ago, Melksham's railway station was little used and lots of cancellations were an irritant to those of us campaigning for improvements. But these day, it's got 25 times the traffic and is a key part of the economic life of the town. Which is why the Town Council has written to Great Western Railway expressing concern at the horrendous cancellation rates and their consequences, and explaining the importance the service now has to the town. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 03, 2024, 12:18:50 Problems on the Berks & Hants today with a failed freight train blocking the Newbury bound line at Reading West. West of England services being diverted via Melksham but so far being slotted in between the TransWilts services.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 03, 2024, 12:54:21 Line at Reading West now reopened.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 03, 2024, 13:54:06 Line at Reading West now reopened. New incident? : Quote 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 is being delayed at Swindon and is now expected to be 15 minutes late. This is due to a road vehicle colliding with a bridge earlier today. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 03, 2024, 14:01:40 Yes it is - a bridge near Keynsham. Train eventually left 17 minutes late.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on September 04, 2024, 07:03:14 05:11 Gloucester to Southampton Central due 08:07
05:11 Gloucester to Southampton Central due 08:07 will be delayed at Westbury. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 04, 2024, 10:52:29 Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be started from Chippenham. It will no longer call at Swindon. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 04, 2024, 11:02:35 Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be started from Chippenham. It will no longer call at Swindon. This is due to a fault with the signalling system. It would appear that the Westbury to Swindon train terminated at Chippenham and then it's run back from Chippenham. According to Real Time Trains it has a "5" head code and didn't call at Melksham or Trowbridge ... Edit to add ... no sign of stock on Open Train times anywhere I can see for that 11:05 or for a starter from Chippenham. I suppose that same train that returned to Westbury could come up empty as far as Chippenham to start the service though by the time it did/does that it would be late Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 04, 2024, 19:40:18 Fifteen years ago, Melksham's railway station was little used and lots of cancellations were an irritant to those of us campaigning for improvements. But these day, it's got 25 times the traffic and is a key part of the economic life of the town. Which is why the Town Council has written to Great Western Railway expressing concern at the horrendous cancellation rates and their consequences, and explaining the importance the service now has to the town. Sadly, this morning was another example of where just one train goes awry - still sorta-runs but it makes a huge difference. Trains ran at 08:02 and then 12:35 to Swindon - the biggest flow. The 10:02 got as far as Chippenham, where it arrives at 10:18. Nothing onward until 11:04 with an 11:25 arrival into Swindon. Trains ran at 09:09 and then nothing until 13:43 to Westbury. An empty train passed through without stopping at 10:50, and the 11:31 (which was supposed to start from Chippenham according to JourneyCheck failed to show up. Not very good, is it? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 05, 2024, 18:08:51 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be diverted between Gloucester and Swindon. It will no longer call at Stonehouse, Stroud and Kemble. It is being delayed between Gloucester and Swindon and is now expected to be 1 minute late. This is due to a landslip. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 07, 2024, 07:17:22 Quote Delays to services between Westbury and Bruton Due to a safety inspection of the track between Westbury and Bruton trains have to run at reduced speed on the line towards Castle Cary. Train services running through these stations may be delayed. Disruption is expected until 10:00 07/09. Customer Advice Due to a safety inspection on the track, trains are running at reduced speed. We apologise for any inconvenience caused to your journey today. Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 07, 2024, 07:46:02 Off to Weymouth today - last Saturday day trip of the season, and indeed it may be the last through day trip run by First Great Western (still the company name behind the marketing title of "Great Western Railway" which belongs to HMG)
(https://www.wellho.info/pix/loseasom.jpg) It promises to be a "First Class" day - there's an "unacceptable" gap in late afternoon and early evening trains back into Melksham - but of course whilst I say "unacceptable" we have no choice but to accept it today. First Great Western, like many other train operating companies, have struggled to provide the service that they have promised - not just to Melksham (I'm writing this message locally for our town of 25,000) but in some other places and First, and the government, and other train operating companies have the convenience of being able to pass the buck to each of the other players as the whole has tried this summer, and for. a considerable time before, to deliver a quart when they only hold a pint pot of resources. We have time of great opportunity, and great risk, as we move forward. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 07, 2024, 09:24:54 . We have time of great opportunity, and great risk, as we move forward. 77 on the train as it left Melksham this morning, plus another 4 who got off - 81/13 in the way we use to measure it. And whilst that's far from fully loaded, I am reminded that if it was still run by the 153 that we had from the service improvement in 2013, it would be (a) every seat taken and (b) four times the number of passengers needed on each train to declare the service a success. On board, I do not see a lot of people I expect to be going through to Weymouth for the day. The headlines of the weather forecast are wet, the school holidays are over, and the temperature will be pleasant to walk around but not to spend a day on the beach in your bikini or mankini. There ARE a lot of people with luggage, pushchairs, etc - very much off or returning home - longer than day trips more on the 'leisure' than the work side. Numbers much as I expected - muted promotion and fingers crossed that I get home before midnight. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on September 07, 2024, 20:56:24 This U, grahame? Lookin' good at the Castle of Cary.
Mark https://www.realtimetrains.co.uk/service/gb-nr:C90638/2024-09-07/detailed#allox_id=0 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on September 07, 2024, 21:18:54 Off to Weymouth today - last Saturday day trip of the season, and indeed it may be the last through day trip run by First Great Western (still the company name behind the marketing title of "Great Western Railway" which belongs to HMG) Errr, not quite - it's First Greater Western. https://find-and-update.company-information.service.gov.uk/company/05113733 First Great Western no longer exists as a company. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 08, 2024, 05:06:32 Quote 14:22 Frome to Swindon due 15:33 15:44 Swindon to Frome due 16:38 18:11 Castle Cary to Swindon due 19:33 19:43 Swindon to Westbury due 20:25 19:43 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Quote 17:44 Swindon to Salisbury due 18:57 17:44 Swindon to Salisbury due 18:57 will be terminated at Westbury. It will no longer call at Warminster and Salisbury. This is due to a shortage of train crew. Quote 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be started from Westbury. It will no longer call at Frome. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 08, 2024, 05:32:09 I had seriously thought about that - however, trains that are cancelled sometimes disappear from Real Time Trains too - the example in the earlier point being a case in point, with 2M30 which should have called at Melksham at 18:00 on its way from Swindon to Melksham (but was cancelled) being absent. Is the accuracy (where I think the 'sometimes' might be better described as 'on rare occasions') helped by clicking on the 'CAN' button, which is unchecked by default? Ah yes - sadly I have had a chance to to that with yesterday's data and it does reveal the missing services So that's a gap in northbound calls from 14:43 to 21:34, and southbound from 15:29 to 22:34. Not just bad - awful! All cancellations flagged up as due to shortage of train crew. And no "barbecue weather" reason either - it was really throwing it down and any BBQs would have been drowned! (https://www.wellho.info/pix/mkm20240907.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 08, 2024, 06:10:19 This U, grahame? Lookin' good at the Castle of Cary. Mark https://www.realtimetrains.co.uk/service/gb-nr:C90638/2024-09-07/detailed#allox_id=0 Almost - I got back to Weymouth station early, having tried but failed to purchase an umbrella at the one potential shop still open after 17:30 ("I started the day with a whole boxful but have sold them all - sorry; don't even have any ponchos left") . Weymouth station is an awful place to wait after 18:00 when the building is locked ... and I caught the 18:45 as far as Westbury. On checking my ticket, the train manager advised that he was not going to Melksham, and totally understood when I explained I was early and would prefer to wait at Westbury than Weymouth. Also defensive travel - I would also prefer to have to make a call "Can you pick me up from Westbury?" than something further south or much later ... Turned out to be an educational change. We got to Westbury at about 20:30, and Real Time Trains told me of a train headed for Swindon at 20:38 from platform 1 - presumably supposed to be a return working of the cancelled train from Swindon due to arrive at 20:25. Well - I tootled through the subway to platform 1 and sure enough 166214 rolled in and although the departure board was showing the next train to be for Portsmouth, it was signalled out towards Trowbridge. I asked a chap in GWR uniform if this train was going to Swindon, and he confirmed that it was, but said it was a "3" and wasn't taking passengers - just him (turned out to be the driver) and the train manager. And so they set off. Somewhat ironic that after the previous two passenger trains had both been cancelled, GWR managed to find two staff to run an empty one, and refuse passage to waiting customers. I did join the train you logged, Mark, and got back to Melksham the at the time it was due. Only between 45 and 50 passengers on board into Melksham. A dozen off and about 6 on. So that's roughly 53/18 which is a creditable number considering the awful weather we had had. I suggest that many of the people who had gone out in the morning from Swindon and Chippenham had returned via Bath mid to late afternoon. Cancellation rate at Melksham - 28% for the day. Same 28% rate expected today, plus 2 short runs. "You can't judge on just one weekend" we are told. Fair enough - but that's not an unusual figure ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 08, 2024, 06:21:34 And no "barbecue weather" reason either - it was really throwing it down and any BBQs would have been drowned! There was England football though, kicking off at 5pm. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on September 08, 2024, 11:54:43 **snip** Turned out to be an educational change. We got to Westbury at about 20:30, and Real Time Trains told me of a train headed for Swindon at 20:38 from platform 1 - presumably supposed to be a return working of the cancelled train from Swindon due to arrive at 20:25. Well - I tootled through the subway to platform 1 and sure enough 166214 rolled in and although the departure board was showing the next train to be for Portsmouth, it was signalled out towards Trowbridge. I asked a chap in GWR uniform if this train was going to Swindon, and he confirmed that it was, but said it was a "3" and wasn't taking passengers - just him (turned out to be the driver) and the train manager. And so they set off. Somewhat ironic that after the previous two passenger trains had both been cancelled, GWR managed to find two staff to run an empty one, and refuse passage to waiting customers. **snip** !! Sorry *that* happened. It's the sort of event that if it landed in a newspaper (if we still had 'em) one could imagine the tale rattling around the media for days. The account could only have been improved if the passengers from the two previous cancelled trains hadn't melted away having pursued other options. Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 08, 2024, 18:07:07 !! Sorry *that* happened. It's the sort of event that if it landed in a newspaper (if we still had 'em) one could imagine the tale rattling around the media for days. The account could only have been improved if the passengers from the two previous cancelled trains hadn't melted away having pursued other options. Mark I really don't want to step beyond the "critical friend" philosophy. In spite of how it might appear here sometimes, I don't want to follow the MTLS or SHRUG route. The service that's being provided is routinely not fit for purpose; the raw stats no worse that some other places (on time trains suggests that we're around 1800th of 2500 stations) BUT on a thin service each cancellation is a bigger deal and. longer delay, and for a town of 20,000 rather than a town of 2,000, it impacts people ten times as much. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 08, 2024, 18:14:36 Quote 20:38 Westbury to Swindon due 21:23 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew. Another one has snuckered up on us. I will take a look at a summary in the morning. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 08, 2024, 23:08:22 4 out of 7 round trips cancelled - 43% cancellation rate
(https://www.wellho.info/pix/mkm20240908.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on September 08, 2024, 23:25:11 Please pardon me for perhaps being a bit simple about that image, but does that mean that all of those timetabled evening services have been cancelled? :o
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 08, 2024, 23:31:00 Please pardon me for perhaps being a bit simple about that image, but does that mean that all of those timetabled evening services have been cancelled? :o Yes - the 18:10 which was supposed to run to Salisbury (nice the "O" head code) petered out at Westbury and the 19:06, 20:09, 20:54 and 21:59 were all cancelled - the 20:54 and 21:59 during the day so that people who may have planned to use them after the other cancellations would have been in for an ugly shock. And the late buses from Bath which are our ultimate fallback don't run on Sundays. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 10, 2024, 05:38:27 Quote 05:11 Gloucester to Southampton Central due 08:07 Facilities on the 05:11 Gloucester to Southampton Central due 08:07. Will be formed of 3 coaches instead of 2. On a scale of 1 to 100 in importance, scores a minus one ... really makes no difference at that time of the morning. Not that I have used it at 05:11. It *is* much busier towards the end of its run. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on September 10, 2024, 09:18:58 08:45 Swindon to Westbury due 09:26
08:45 Swindon to Westbury due 09:26 has been delayed at Chippenham and is now 13 minutes late. This is due to a broken down train. 09:46 Westbury to Swindon due 10:29 09:46 Westbury to Swindon due 10:29 will be cancelled. This is due to a broken down train. 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on September 10, 2024, 10:16:10 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 has been delayed at Chippenham and is now 13 minutes late. This is due to a broken down train. 09:46 Westbury to Swindon due 10:29 09:46 Westbury to Swindon due 10:29 will be cancelled. This is due to a broken down train. 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a broken down train. Alterations to services between Westbury and Swindon via Melksham Due to a broken down train between Westbury and Newbury disruption is expected until 12:00 10/09. Train services between Westbury and Swindon via Melksham have been suspended. Customer Advice We are sorry for the delay to your journey. - A freight train has broken down on the line between Westbury and Newbury, this has resulted in services being diverted via the line that runs between Westbury and Swindon. As part of this is a single line, this restricts the number of trains that can run and the local stopping services between Westbury and Swindon have been suspended. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 10, 2024, 10:43:07 A freight train has broken down on the line between Westbury and Newbury, this has resulted in services being diverted via the line that runs between Westbury and Swindon. As part of this is a single line, this restricts the number of trains that can run and the local stopping services between Westbury and Swindon have been suspended. Ever felt like a second class citizen? Melksham Town Council wrote to GWR last week pointing out the importance of a reliable train service to Melksham now that passenger numbers are 70,000 not 3,000 journeys a year ... and then over the weekend 7 round trips out of 14 were cancelled. Melksham Without Parish Council resolved to write a similar letter last night, and so far today 1 round trip out of 9 has been cancelled and another held up. The Network Rail report looking at the future development of rail in Wiltshire was discussed at the Melksham Without Council meeting last night and the proposals make sense and indeed are supported. The performance of GWR in providing their own timetable meanwhile is horrendous; the question has been asked "why should First care" with the nationalisation plans, which puts us on rather thin ice and needing to be careful what we ask for as we don't simply want to get a two fingered gesture back from an operator with nothing to lose. Melksham has been a growth town for many years, and the new government wants (and perhaps requires) many more homes to be built here. From last night, my comments on this: https://grahamellis.uk/blog1349.html Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 10, 2024, 11:07:50 The failed freight train has now been rescued and is in Hungerford loop.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 12, 2024, 07:54:13 Quote 05:11 Gloucester to Southampton Central due 08:07 Facilities on the 05:11 Gloucester to Southampton Central due 08:07. Will be formed of 3 coaches instead of 2. On a scale of 1 to 100 in importance, scores a minus one ... really makes no difference at that time of the morning. Not that I have used it at 05:11. It *is* much busier towards the end of its run. And today Quote 05:11 Gloucester to Southampton Central due 08:07 Facilities on the 05:11 Gloucester to Southampton Central due 08:07. Will be formed of 2 coaches. This service doesn't need 3 carriages ... and I'm not even sure how long it's supposed to be. Seems to be being reported if it's 3 (should be 2) and 2 (should be 3). Both are an irrelevance on this service. Much more important is that it runs, and that connections work. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 12, 2024, 13:25:25 Quote 13:15 Swindon to Westbury due 13:57 Facilities on the 13:15 Swindon to Westbury due 13:57. Disabled toilet facilities are not available. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 12, 2024, 20:10:01 Quote 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be started from Swindon. It will no longer call at Westbury, Trowbridge, Melksham and Chippenham. This is due to a security alert at a station. Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 was terminated at Trowbridge. It will no longer call at Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a security alert at a station. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 12, 2024, 20:58:02 Unattended suitcase on platform 1 at Westbury.
The 17:50 from Gloucester was used to convey BTP to Westbury - presumably after the driver agreed to do it! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 13, 2024, 04:52:06 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47. Will be formed of 3 coaches instead of 2. OK ... and yet historically I thought it had been 3? From Swindon to Stroud, that's a school and commuter train and during covid was the most overcrowded service on GWR. Also a class illustration of how loading varies along a route; not exactly crush level off Salisbury, and 2 cars adequate up as far as Swindon. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on September 14, 2024, 17:55:51 .............full/part cancellations already being listed for tomorrow.....
Sun, 15 September 10:58 15/09/24 10:58 Weymouth to Swindon due 13:22 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. 15/09/24 13:42 Swindon to Weymouth due 15:57 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on September 15, 2024, 06:44:32 18:11 Castle Cary to Swindon due 19:33
18:11 Castle Cary to Swindon due 19:33 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 15, 2024, 07:12:14 Three trains out of 14 gone so far today - and that would kinda suggest to be that a fourth might go too as they tend to gat cancelled for staffing reasons in pairs.
Yesterday, I took no less than eight trains on my journey to and from Bicester Village. Busy all the way. I counted 25 people joining at Melksham (and two off), with 103 on the train as it left northbound - so that's 103/27. The 17:35 off Swindon on return had 33 on as it left Chippenham, with just 4 getting off and 7 more getting on at Melksham - so 40/11 Recording from Thursday (didn't log at the time, a trip to Swindon for TWSW), 8 joined the 10:02 off Melksham and 2 got off, 34 on the train to Chippenham, so 36/10; returning on the 13:15 off Swindon, 34 on the train off Chippenham, 5 more on and 10 off at Melksham, so 39/15. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 17, 2024, 09:32:52 Quote 08:57 London Paddington to Paignton due 12:39 08:57 London Paddington to Paignton due 12:39 has been cancelled. This is due to the emergency services dealing with an incident. There is an irony in that the mid morning round trip from Westbury to Swindon and back has been cancelled to make way for prioritised services such as this one, which is then cancelled. My understanding is that the incident is between Swindon and Didcot, not on the TransWilts line, but I will stand back and say ironic but understandable as we don't know what the incident is. My words would be stronger if the cancellation was due to a lack of train crew or rolling stock. Edit - to add that the incident is a person hit by train - gawd I wish we could reduce the instances of this! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 17, 2024, 10:03:37 Faresaver buses are reporting their services busier than usual at Chippenham, from where they run to Bath and to Melksham and Trowbridge, and I suspect that Stagecoach who run from Chippenham to Swindon might report similar.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 17, 2024, 12:56:20 Quote 10:57 London Paddington to Taunton due 13:32 10:57 London Paddington to Taunton due 13:32 has been cancelled. This is due to the emergency services dealing with an incident. Quote 14:09 Taunton to London Paddington due 16:29 14:09 Taunton to London Paddington due 16:29 will be cancelled. This is due to the emergency services dealing with an incident. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 17, 2024, 14:35:02 More issues now after someone was reported the wrong side of a bridge at Royal Wootton Bassett and the overhead current had to be switched off.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 22, 2024, 13:17:58 Quote 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on September 22, 2024, 15:52:18 20:38 Westbury to Swindon due 21:23
20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 22, 2024, 18:17:54 Quote 17:44 Swindon to Westbury due 18:25 will be started from Melksham. It will no longer call at Swindon and Chippenham. It will be delayed at Melksham. This is due to animals on the railway. Which implies that the 16:43 Frome to Swindon may have only made it as far as Melksham Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 22, 2024, 18:41:39 Quote 17:44 Swindon to Westbury due 18:25 will be started from Melksham. It will no longer call at Swindon and Chippenham. It will be delayed at Melksham. This is due to animals on the railway. Real time trains says Quote This service was cancelled between Swindon and Melksham due to trespass (XA). And I suppose Animals trespass just in the same way as hoomans. Still there according to RTT a couple of minutes ago - waiting for alternative transport from Swindon and Chippenham to arrive? With such a sparse service on the line, that would make sense. Quote Which implies that the 16:43 Frome to Swindon may have only made it as far as Melksham It would appear so Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 23, 2024, 07:54:56 Summarising yesterday (thanks for the idea of capturing RTT on eventful days)
(https://www.wellho.info/pix/mkm_20240922.jpg) 7 trains scheduled on a Sunday each way. 4 ran as scheduled. Northbound, one was replaced by an (earlier from Warminster) bus at relatively short notice (a day or two?) which (northbound) only ran as far as Chippenham, where there appears to have been a wait of over an hour for ongoing service to Swindon (no good mainland connection planned, and the next train such as it was got cancelled). One terminated at Melksham due to trespassers which I think were animals, and one was cancelled "at the train operator's request" which was described as lack of train crew from another source. Southbound, similar pattern. The bus DOES appear to have had an (earlier) connection from Swindon, and I suspect that the 18:09 to Westbury left rather later and the "18:06" is a glitch. Took half an hour to Trowbridge. Trespassers, fair enough. Late replacement of train by bus - dubious (but northbound arrangements at Chippenham look awful). Cancellation of last train due to lack of staff - simply should not happen. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 23, 2024, 08:01:15 Quote 09:46 Westbury to Swindon due 10:29 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a shortage of train crew. Northbound gap - 08:02 to 12:33 at Melksham, a town of some 25,000 persons Southbound gap - 09:15 to 13:45 ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 23, 2024, 08:43:39 Trespassers, fair enough. Late replacement of train by bus - dubious (but northbound arrangements at Chippenham look awful). Cancellation of last train due to lack of staff - simply should not happen. The Sunday morning bus replacement is on the current engineering poster and was mentioned in the August TransWilts newsletter. However I agree the connection at Chippenham was not good. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 23, 2024, 08:51:02 Summarising yesterday (thanks for the idea of capturing RTT on eventful days) [snip] One terminated at Melksham due to trespassers which I think were animals, These things happen ... BUT just received from a passenger a sorry tale of how he was let down by GWR as he attempted to get home, long distance via Swindon to Melksham and the lack of help / provision provided. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 23, 2024, 08:54:58 Trespassers, fair enough. Late replacement of train by bus - dubious (but northbound arrangements at Chippenham look awful). Cancellation of last train due to lack of staff - simply should not happen. The Sunday morning bus replacement is on the current engineering poster and was mentioned in the August TransWilts newsletter. However I agree the connection at Chippenham was not good. Ah - OK - thanks. Does highlight just how difficult it is to keep up with this all the various data sources and options, but my "bad" for thinking it was short term Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 23, 2024, 17:09:46 Quote 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 is being delayed at Westbury. This is due to heavy rain flooding the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 23, 2024, 17:22:33 Quote 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 is being delayed at Westbury. This is due to heavy rain flooding the railway. In the end, only 7 minutes late leaving Westbury according to RTT, and has just arrived at Swindon 16 minutes late. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 23, 2024, 17:26:26 According to Journeycheck, flooding has now closed the railway between Swindon and Bristol Parkway, which was being used to divert alternate Paddington to Bristol TM trains due to flooding on the line from Swindon to Chippenham (also from Journeycheck), so potentially a difficult evening ahead :(
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 23, 2024, 20:25:37 With the route via Hullavington closed, a diverted South Wales train has now reported hitting a fallen tree near Corsham.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 23, 2024, 21:05:10 Quote 20:14 Swindon to Westbury due 20:58 20:14 Swindon to Westbury due 20:58 will be cancelled. This is due to heavy rain flooding the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 24, 2024, 07:58:04 Quote 17:44 Swindon to Westbury due 18:25 will be started from Melksham. It will no longer call at Swindon and Chippenham. It will be delayed at Melksham. This is due to animals on the railway. This just one of a number of changes that hit in a typical week ... and in amongst the statistics I/we sometimes overlook the effect on passengers. Posting in our "Transport Scholars" area, I have reproduced a letter from "John Warwick" to Mark Hopwood which he has shared with me and a number of others which illustrated just how even a single cancellation / issue / late change effects and frustrates the customers. Transport Scholar members of the Coffee Shop - see http://www.firstgreatwestern.info/29203 ... if you are not a Transport Scholar, please send me a personal message or like this post, and I will add you in Edit to add - this was Sunday, and NOT yesterday when there were weather and flooding issues. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 24, 2024, 08:22:53 I have posted a Melksham summary from yesterday from real time trains. (https://www.wellho.info/pix/rtt_20240923.jpg).
The morning disruption should not have been, as yet again GWR didn't have enough staff to operate all their trains and put a 4 hour gap each way at Melksham (population 25,000) including removing the first "off peak" service northbound, which is usually 2nd or 3rd busiest of all the trains going that way in the day. The afternoon / evening disruption was beyond GWR's control. Heavy rain flooded one of the tracks between Swindon and Chippenham, and then closed the Swindon to Bristol Parkway line too. The bigger question relates to what Network Rail are doing / have done to cope with extreme (and becoming less extreme) weather. I do wonder if lowering of the tracks to allow electrification which goes as far as Cocklebury Lane has made the line more prone to flooding at the very time that we are getting more and more aware of climate change. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on September 24, 2024, 15:27:19 becoming *more* extreme, surely?
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 24, 2024, 18:47:26 becoming *more* extreme, surely? Just checking if anyone was reading ;D Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 24, 2024, 19:02:42 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 has been reinstated. It was terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on September 24, 2024, 20:10:25 becoming *more* extreme, surely? Just checking if anyone was reading ;D I noted, and thought aloud, "I'll leave grahame to respond to this one". ;D Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 26, 2024, 07:28:29 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a late running train being in front of this one. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 26, 2024, 08:59:36 Quote 08:45 Swindon to Westbury due 09:26 09:46 Westbury to Swindon due 10:29 09:46 Westbury to Swindon due 10:29 will be cancelled. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 26, 2024, 09:37:04 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a late running train being in front of this one. Quote Cancellations to services between Cheltenham Spa and Swindon via Gloucester From opentraintimes maps, appears to be 6V15 from Boston to Swindon (steel train?) which has had a problem this morning between Stroud and Kemble.Due to a broken down train between Stroud and Kemble the line is blocked. Disruption is expected until 09:45 26/09. Train services between Cheltenham Spa and Swindon via Gloucester may be cancelled, delayed or diverted. Customer Advice We're sorry for the delay to your journey. - A freight train has come to a stop between Stroud and Kemble. The locomotive had a mechanical issue and will require another locomotive to couple up to it to get it moving again. This rescue locomotive is currently making its way to the broken down train. - As there is only one line that trains can use towards Kemble and Swindon we are unable to run trains between Gloucester and Swindon at this time. - While we are unable to run trains, you may use your train ticket, at no extra cost, on the following Stagecoach bus routes: 94, 94X between Gloucester and Cheltenham. D between Cheltenham Spa Station and Cheltenham City centre. 51 between Swindon (Bus Station) and Cheltenham. 10 between Gloucester (Clarence Street), Cheltenham (Promenade) 62 between Gloucester (Bus Station), Stroud (Merrywalks) and Stonehouse (Elgin Mall). 63 between Gloucester (Bus Station) and Stroud (Merrywalks). 64 between Gloucester (Bus Station), Stonehouse (Elgin Mall) and Stroud (Merrywalks). 65 between Gloucester (Bus Station), Stonehouse (Elgin Mall), Cam, Dursley and Stroud (Merrywalks). 66 between Cheltenham (Promenade) and Stroud (Merrywalks). 71 between Gloucester (Bus Station) and Ashchurch for Tewkesbury (Station). 97, 98 between Gloucester (Bus Station) and Cheltenham (Promenade). - You may also use your train ticket on CrossCountry train services between Gloucester and Cheltenham Spa and between Cheltenham Spa and Bristol Parkway. - We will update this message with more information when we have it. Lots of alternative options suggested for would-be travellers. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 26, 2024, 09:47:47 Quote 08:45 Swindon to Westbury due 09:26 09:46 Westbury to Swindon due 10:29 09:46 Westbury to Swindon due 10:29 will be cancelled. This is due to a fault on this train. Quote Cancellations to services between Trowbridge and Chippenham Due to a fault on this train between Trowbridge and Chippenham the line towards Melksham is closed. Train services running through these stations may be cancelled. Disruption is expected until the end of the day. Customer Advice Due to a fault on the train all services will be a replacement taxis service until another train can be sourced. Taxis has been requested We're sorry for the delay to your journey. We will update this message with more information when we have it. Further Information An update will follow within the next 2 hours. If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Disruption expected until the end of the day :( Hopefully the allocated train can be repaired sooner, or an alternative sourced, but not reading much hope in the message above quoted from JourneyCheck. For the record, the 0632 from Melksham to Southampton ran (luckily ran in front of the freight train which subsequently broke down around Kemble this morning), and in the other direction, the 0721 from Melksham made it as far as Swindon. Otherwise, taxis only at Melksham station so far today. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 26, 2024, 11:37:37 To confirm it continuing
Quote 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a fault on this train. I was doing a drop off run in the c-a-r ... BBC Wiltshire traffic news tells me of train cancellations between Westbury and Swindon. Good they are telling us. Good publicity that such a service exists. Bad that people hear about is disproportionally when it's up the Swanee! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 26, 2024, 12:25:17 A few minutes late, but the 1217 for Swindon has just left Westbury, so hopefully the TransWilts services will all run for the rest of the day.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on September 26, 2024, 14:04:03 A few minutes late, but the 1217 for Swindon has just left Westbury, so hopefully the TransWilts services will all run for the rest of the day. Sadly it would appear not...... 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 is being delayed at Melksham. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 26, 2024, 14:42:43 Steam/smoke coming from under the seats apparently
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on September 26, 2024, 15:34:20 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a late running train being in front of this one. One learns to take the words after "This is due" with a pinch of salt. So, was this connected with the failed freight train? (which was on the up line between Stroud and Kemble and not the line due to be used by the Salisbury-Worcester) A quick look at the cancellation codes given on RTT: Quote This service was cancelled between Swindon and Worcester Foregate Street due to a problem with rail adhesion (MP). But... the unit was promptly classified as an ECS (5M81) and dispatched towards Gloucester at 08:10, arriving there at 08:42 (in other words, without delay). The next train towards Gloucester departed at 08:39 and again ran without delay. So, what was really going on? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on September 26, 2024, 15:58:58 Steam/smoke coming from under the seats apparently Transwilts steam hauled today then?I’ll get my coat. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 26, 2024, 16:18:05 Steam/smoke coming from under the seats apparently Transwilts steam hauled today then?I’ll get my coat. Regular shambles of a day ... and this afternoon (wonder if it was part of the same stock plan / diagram) the lemon 15:12 Westbury to Warminster was cancelled (not huge issue). But the follow on 15:30 Warminster to Bristol (key school train) is one of the worst to loose. Checking back - no - another cancellation into Westbury too. Look like they may be falling like flies. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 26, 2024, 16:54:21 Steam/smoke coming from under the seats apparently Transwilts steam hauled today then?I’ll get my coat. http://www.savethetrain.org.uk/flying-scotsman-at-melksham.jpg Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 26, 2024, 17:02:57 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a late running train being in front of this one. One learns to take the words after "This is due" with a pinch of salt. So, was this connected with the failed freight train? (which was on the up line between Stroud and Kemble and not the line due to be used by the Salisbury-Worcester) A quick look at the cancellation codes given on RTT: Quote This service was cancelled between Swindon and Worcester Foregate Street due to a problem with rail adhesion (MP). But... the unit was promptly classified as an ECS (5M81) and dispatched towards Gloucester at 08:10, arriving there at 08:42 (in other words, without delay). The next train towards Gloucester departed at 08:39 and again ran without delay. So, what was really going on? Clearly there was a driver to take the train on at Swindon. I would hypothesise that the guard was elsewhere due to the problem with the freight train, so it had to run as an ECS. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 26, 2024, 18:01:26 The "failed freight" was struggling to get up Sapperton bank and came to a stand before the summit. It had to be rescued by a loco from Didcot.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on September 26, 2024, 19:09:06 Regular shambles of a day ... and this afternoon (wonder if it was part of the same stock plan / diagram) the lemon 15:12 Westbury to Warminster was cancelled (not huge issue). But the follow on 15:30 Warminster to Bristol (key school train) is one of the worst to loose. Indeed, it’s concerning. With new rolling stock looking at least 5 years away to replace the knackered West local fleet, the future for local services looks grim reliability wise.Checking back - no - another cancellation into Westbury too. Look like they may be falling like flies. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 26, 2024, 19:18:52 Indeed, it’s concerning. With new rolling stock looking at least 5 years away to replace the knackered West local fleet, the future for local services looks grim reliability wise. Too bad that the GWR class 769 project didn’t work out. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on September 26, 2024, 23:02:03 Its routing between Boston and Swindon is considerably more convoluted than one might at first think.
https://www.realtimetrains.co.uk/service/gb-nr:H19990/2024-09-25/detailed My fantasy 1955 railway has just taken it from Boston across to Nottingham, sure, but then, hang a left, a brief visit to Victoria, and then out the way it came in, southbound across the rooftops of Nottingham, Leicester, another climb, so Cosby Corner good and steady and setting it up for a game of Rugby, slog up Staverton and through the hole, hang a right, drop down to Banbury and on to the Gas Works Railway, hang a right at Didcot and wave to the White Horse, but another reversal in Swindon. Apologies, mods pls del, this is wild and too much resembles a sort of 'Steel train Mornington Crescent'. But then, in this case, reality sends it up Sapperton Bank so where does that leave us? Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 27, 2024, 02:15:16 For the record (because that path will be lost from RTT in a week) ...
Boston 20:21 Nottinghsm 22:01 Totton 22:20 - 02:01 Leicester 02:43 New Street 04:21 Kiddermister 04:58 Cheltenham Spa 05:46 St Mary's Crossing 06:11 (4 early) Kemble 09:56 (203 late) Swindon 10:13 Swindon Stores 10:45 (214 late) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on September 27, 2024, 07:36:26 For the record (because that path will be lost from RTT in a week) ... Boston 20:21 Nottinghsm 22:01 Totton 22:20 - 02:01 Leicester 02:43 New Street 04:21 Kiddermister 04:58 Cheltenham Spa 05:46 St Mary's Crossing 06:11 (4 early) Kemble 09:56 (203 late) Swindon 10:13 Swindon Stores 10:45 (214 late) That would be very convoluted! :D After reversal at Toton, it would usually run via Castle Donington and Burton-on-Trent, before by-passing Birmingham New Street, and then running down the Lickey Incline and onwards to Swindon, but the climb of Sapperton is part of the normal route. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 28, 2024, 02:37:54 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Here we don't go again. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Timmer on September 28, 2024, 07:44:29 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Here we don't go again. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 29, 2024, 06:19:51 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Here we don't go again. Indeed, and thank you for flagging that up. I actually travelled on the 17:35 from Swindon, and found myself wondering just how busy it would be - whether people would have been put off. On one side I would like confirmation that the rail industry's flagging up of issues reaches people, but on the other hand I would have to have people put off by being told of a cancellation which is then re-instated. Sorry - I have no strong evidence either way - between 50 and 60 people on the train into Melksham which was somewhat thin but not dramatically so. I did not complete my usual count of people on and off at Melksham as I stepped off the train and straight into an ongoing situation where "Station Friends" became my priority. Personally, without BobM's "re-instated" post I might not have got back to Melksham by train. The official journey planner when I go up yesterday morning was not helpful, more along the lines of "go away and find alternative" without offering a viable alternative for m journey. Yes, I am an experienced traveller and know the public transport network but others are not so skilled - witness the number of people looking for help when I look around. Here for the record is the journey planning help the GWR site gave me - no viable alternative suggested! (https://www.wellho.info/pix/nochoice1.jpg) (https://www.wellho.info/pix/nochoice2.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on September 29, 2024, 12:25:14 Personally, without BobM's "re-instated" post I might not have got back to Melksham by train. I can't claim the credit for that - it was my esteemed colleague Timmer. As re-instatements go hopefully the damage was not too great. They were cancelled at 02:28 and reinstated at 07:37. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on September 29, 2024, 12:51:06 Personally, without BobM's "re-instated" post I might not have got back to Melksham by train. I can't claim the credit for that - it was my esteemed colleague Timmer. Goodheavens my huge apologies ... I can only blame my own - well, my own something; the last 48 hours have been so filled with inputs that my outputs have been checked even less that usual ... thanks, all, for helping and where appropriate covering. Alert that my next 48 hours will remain chaotic on Town Council business as I read into the 100 pages of agenda concerning the future of the Blue Pool and Assembly Hall for an extra meeting. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 02, 2024, 09:25:42 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Gloucester. It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 04, 2024, 07:29:59 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 04, 2024, 07:33:50 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 has been cancelled. This is due to a broken down train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 06, 2024, 11:29:08 Quote 11:37 Weymouth to Chippenham due 13:35 Facilities on the 11:37 Weymouth to Chippenham due 13:35. Toilet facilities are not available. Disabled toilet facilities are not available. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 06, 2024, 13:53:48 Quote 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Quote 17:44 Swindon to Salisbury due 18:55 .17:44 Swindon to Salisbury due 18:55 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on October 06, 2024, 13:55:56 Also
Quote 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 06, 2024, 14:12:50 I looked upon the GWR advice for the 17:44 for an example journey to Warminster. It says
Quote This service has been cancelled. We apologise for the inconvenience. Please select another service or amend your search here Nothing there about an alternatives provided at the same time / price by road. (https://www.wellho.info/pix/kpsugg.jpg) Bit cheeky in my view to cancel a train and suggest you pay twice as much to get there another way, or to suggest you get there at ten past nine rather than half past six. Regular readers will know that GWR Staff would accept a direct route ticket via the dogleg if the direct train is cancelled, but is should not be up to passenger to know that. It's this sort of thing that makes it very hard indeed for me to trust the GWR promise that they will always consolidate to and offer the lowest walk up fair available when you travel on their pay-as-you-go system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 06, 2024, 14:14:56 Also Quote 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Thanks Bob - noticed than and edited back into my post ... 4 hour Sunday gap again, and as far as I can tell no road transport offered nor local bus suggested. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 07, 2024, 10:34:40 Quote 09:46 Westbury to Swindon due 10:29 09:46 Westbury to Swindon due 10:29 is being delayed at Melksham. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on October 07, 2024, 13:20:01 13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to train crew being delayed. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 07, 2024, 15:57:54 Quote 15:15 Swindon to Westbury due 15:59 15:15 Swindon to Westbury due 15:59 will be started from Chippenham. It will no longer call at Swindon. This is due to trespassers on the railway Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 08, 2024, 06:59:25 Quote 05:11 Gloucester to Southampton Central due 08:07 Facilities on the 05:11 Gloucester to Southampton Central due 08:07. Will be formed of 3 coaches instead of 2. Zero worry - logging a positive alteration. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 08, 2024, 12:56:16 Quote 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 08, 2024, 14:23:58 Quote 14:18 Westbury to Swindon due 15:00 15:15 Swindon to Westbury due 15:59 15:15 Swindon to Westbury due 15:59 will be cancelled. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 11, 2024, 19:04:28 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 is being delayed at Swindon. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 11, 2024, 19:38:16 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 is being delayed at Swindon. This is due to train crew being delayed by service disruption. and then Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 13, 2024, 05:32:23 Quote 17:44 Swindon to Salisbury due 18:55 17:44 Swindon to Salisbury due 18:55 will be terminated at Westbury. It will no longer call at Warminster and Salisbury. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on October 13, 2024, 05:43:12 Hmm. ::)
Even to me, as someone from outside the area, I can see that a train from Swindon to Westbury isn't much use if someone is trying to get home to Salisbury on a Sunday evening. That's barely half the journey. :o Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 13, 2024, 06:12:02 Hmm. ::) Even to me, as someone from outside the area, I can see that a train from Swindon to Westbury isn't much use if someone is trying to get home to Salisbury on a Sunday evening. That's barely half the journey. :o The 18:26 from Westbury is followed by a train at 19:01. Far from great, but a thinning out that is less disruptive to people's journeys than a cancellation where there is NOT another train along about half an hour later. Had the 17:44 section and Swindon to Melksham been canned, the next train would be at 19:43. Comparison is a 35 minute delay to passenger journeys versus a 119 minute delay. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on October 13, 2024, 13:31:24 Snip Had the 17:44 section and Swindon to Melksham been canned, the next train would be at 19:43. Or not, as the case may be… Quote 19:43 Swindon to Westbury due 20:25 will be cancelled. And the balancing working;This is due to a shortage of train crew. Further Information Customers are requested to check the stations Onward Travel Information poster and wait for replacement road transport at the designated stop. Customers are advised that the replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:13/10/2024 12:44 Quote 18:11 Castle Cary to Swindon due 19:33 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Further Information Customers are requested to check the stations Onward Travel Information poster and wait for replacement road transport at the designated stop. Customers are advised that the replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:13/10/2024 12:46 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 15, 2024, 08:30:17 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 has been delayed at Westbury and is now 12 minutes late. This is due to train crew being delayed. 10 minutes recovered at Salisbury where it is timetabled to wait anyway and just 3 late at Southampton where it has just arrived. This is not the first time this has happened and for train connections at Salibury it was non-fatal; the only connection it to the Exeter train which left 4 minutes late and gave people time to connect. Original delay at Westbury probably waiting for crew arriving at (theory) 06:40 from Fratton but 07:03 in practise from where it left at 07:07 rather than 06:55. Why was the train from Fratton delayed? Don't know, by Real Time Trains fails to track between Southampton and Romsey and I suspect it was re-routed via Channdlers Ford. It was 19 late at Dilton Marsh but not into Westbury until 25 late - waiting a platform no doubt :D - and suffered a further wait there for the signal section towards Trowbridge. Avoncliff and Freshford stops both longer than timetabled and it dragged into Temple Meads 43 minutes late. An interesting learning exercise in what went wrong.. The delay to the TransWilts train was recovered and no great shakes. The delay to the train from Fratton shows how a problem can mushroom and have consequences far wider. Learning points are 1. Time critical crew changes are a risk 2. Westbury has a platform shortage problem Neither of these is a new lesson .... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 15, 2024, 09:28:37 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47. Will be formed of 3 coaches instead of 2. Recorded just for "form" ... in fact this train should normally be 3 carriages to avoid overcrowding during school terms; it is at its very busiest from Kemble to Stroud, or used to be. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on October 15, 2024, 12:59:03 Just to pick up on some of your points here grahame
Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 has been delayed at Westbury and is now 12 minutes late. This is due to train crew being delayed. Original delay at Westbury probably waiting for crew arriving at (theory) 06:40 from Fratton but 07:03 in practise from where it left at 07:07 rather than 06:55. Why was the train from Fratton delayed? Don't know, by Real Time Trains fails to track between Southampton and Romsey and I suspect it was re-routed via Channdlers Ford. It definitely ran via Redbridge - I’ve gleaned this from the trackit website which I have mentioned previously (www.trackit.uppyjc.co.uk (http://www.trackit.uppyjc.co.uk)), which sometimes provides information when it’s lacking on RTT, as is the case here. It was 19 late at Dilton Marsh but not into Westbury until 25 late - waiting a platform no doubt :D - and suffered a further wait there for the signal section towards Trowbridge. Without a doubt waiting for platform 3 to be cleared by the 06:59 to Cardiff Central. There’s also leaf fall season to consider, which requires drivers to approach red signals with extra caution; this will cause some time to be lost for the probable red signal at the Trowbridge end of platform 3.An interesting learning exercise in what went wrong.. The delay to the TransWilts train was recovered and no great shakes. The delay to the train from Fratton shows how a problem can mushroom and have consequences far wider. Learning points are 1. Time critical crew changes are a risk 2. Westbury has a platform shortage problem Neither of these is a new lesson .... Agreed. (But who’s gonna pay for it ???) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 15, 2024, 13:52:35 Quote 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 has been delayed at Swindon and is now 12 minutes late. This is due to a late running train being in front of this one. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 18, 2024, 17:30:44 Quote 21:16 Westbury to Swindon due 21:58 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew. Last train of the day ... no alternative offered just Quote Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on October 18, 2024, 21:56:53 Realtimetrains has it that the first of these services stayed cancelled. (The second is marked as cancelled too but has not departed Swindon yet.)
Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 19, 2024, 09:34:05 Realtimetrains has it that the first of these services stayed cancelled. (The second is marked as cancelled too but has not departed Swindon yet.) Mark Neither ran in the end. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 19, 2024, 11:18:34 Again today
Quote 20:08 Westbury to Swindon due 20:56 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. Words of Daryn McCombe, GWR ... To be stark, we have far more drivers and guards in the business than we need to run the service. The challenge we have is to make sure that they have all the training they need. Every time we make a change to the railway we have to brief drivers on signalling layout. Two broad issues with train crew - make sure they can do all of their training and then the second is around Sundays because ... But yesterday was a Friday, today is a Saturday, and I'm not sure when signalling between Westbury and Swindon was last significantly changed. So the answer washes very poorly. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 19, 2024, 12:57:10 So we now have ...
Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:45 Swindon to Westbury due 20:26 20:08 Westbury to Swindon due 20:56 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. which I would describe as "abandoned for the rest of the day". Very poor show - 4 round trips out of a very thin service in the first place of just 7 - abandoned, and remember that they have "far more drivers and guards in the business than [they] need to run the service". Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 19, 2024, 13:33:10 So that leaves (Melksham, population 25,000 remember!) today - Saturday 19th October 2024 - with trains northbound today at 08:02, 10:11, 12:32 and 14:35. Southbound at 09:10, 11:31, 13:39 and 15:39. But trains at 16:39, 18:01, 18:51, 20:10, 20:25 and 21:35 are cancelled.
It's interesting that the there's also an unadvertised train at 20:38 from Westbury to Swindon (half an hour after the cancelled 20:08). Last time I was at Westbury on a Saturday evening, held up getting there by some delay elsewhere as I recall, I identified this train in platform 1 there and asked the chap walking up to the cab if he was headed for Melksham and Swindon; sheepish, he admitted he was, but explained his sheet told him he was a "class 3" and wasn't taking passengers. He left a few minutes later, all the lights on in the train and a train manager riding "on the cushions" just behind the driving cab. It IS possible to get back to Melksham from Westbury after the 20:08 or even after the 20:38 or when the later summer-only service from Weymouth is cancelled. Trains to Bath Spa aren't all cancelled in the same way as all trains to Swindon are, and there's a late bus at 23:20 from Bath bus station at 23:20 which gets you to Melksham at midnight. OK for me - message to Lisa to let her know I'll be late, but leisure travellers with families are put off rail travel ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on October 19, 2024, 14:26:07 So that leaves (Melksham, population 25,000 remember!) today - Saturday 19th October 2024 - with trains northbound today at 08:02, 10:11, 12:32 and 14:35. Southbound at 09:10, 11:31, 13:39 and 15:39. But trains at 16:39, 18:01, 18:51, 20:10, 20:25 and 21:35 are cancelled. Sometimes this complete cessation of service along a route merits a “Line update” on JourneyCheck (possibly even with alternative travel advice), but seemingly not today on the TransWilts :( Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 20, 2024, 04:53:44 So nothing northbound yesterday (Saturday) after 14:35 calling at Melksham. The empty train that on past form is fully staffed ready for Stroud Valley onward services once the IETs go home forth night passed through at 20:55 (3 minutes late).
There may be a good operational reason why this unit wasn't made available to passengers last night (I notice that it started from Hawkeridge Junction) but it looks really bad. The GWR team / organisation failed to provide staff to look after their customers by driving their public trains - not for the first time. But they managed to staff for a private train that could have at least some help to some of the people they had let down. It is a customer facing business, but it gives the appearance of not caring for its customers; that appearance isn't unique to Melksham and this line but it's brought into sharp relief here by the way it's done to us. The "problem" I have is that it's questionable as to whether GWR actually care about us here, and if we rattle the cage too much they'll just give us two fingers and reduce us from second class to third class consideration. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 20, 2024, 05:06:25 Quote 11:42 Swindon to Weymouth due 14:01 11:42 Swindon to Weymouth due 14:01 will be terminated at Westbury. It will no longer call at Frome, Bruton, Castle Cary, Yeovil Pen Mill, Thornford, Yetminster, Chetnole, Maiden Newton, Dorchester West, Upwey and Weymouth. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 20, 2024, 06:41:35 Quote 08:10 Warminster to Swindon due 09:06 Facilities on the 08:10 Warminster to Swindon due 09:06. This is due to more trains than usual needing repairs at the same time. Will be formed of 2 coaches instead of 3. Additional Information Please use any available seat according to the class of travel on your ticket. If no seats are available, we would be grateful if you could make sure that those who need them most are able to use them. Alternatively, you can travel on either of the two GWR services that are immediately before or after this one. Your ticket will be valid for travel on these GWR services at no additional cost. You can see how many coaches our services have with the 'Live Times' feature on the GWR app, or speak to staff for further information. Applies to the rest of this and the next round trip too. 2 carriages should be enough ... not a high season service nor a weekday peak, and ongoing service issues are depressing potential passenger numbers in the medium term. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on October 20, 2024, 10:30:35 So nothing northbound yesterday (Saturday) after 14:35 calling at Melksham. The empty train that on past form is fully staffed ready for Stroud Valley onward services once the IETs go home forth night passed through at 20:55 (3 minutes late). There may be a good operational reason why this unit wasn't made available to passengers last night (I notice that it started from Hawkeridge Junction) but it looks really bad. If it was asked and I missed it, then apologies, but IMHO this is exactly the sort of direct question that Daryn should have been asked in the recent session. It was good to see better engagement from the membership this time round, but a lot of the questions were very broad, and therefore the answers were very woolly, vague and aspirational. And dare I say it, easy to bat away. A punchy specific question like asking if the above train can run in passenger service when the scheduled passenger service is cancelled, and if not, why not, would need a specific answer. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 20, 2024, 10:54:33 So nothing northbound yesterday (Saturday) after 14:35 calling at Melksham. The empty train that on past form is fully staffed ready for Stroud Valley onward services once the IETs go home forth night passed through at 20:55 (3 minutes late). There may be a good operational reason why this unit wasn't made available to passengers last night (I notice that it started from Hawkeridge Junction) but it looks really bad. If it was asked and I missed it, then apologies, but IMHO this is exactly the sort of direct question that Daryn should have been asked in the recent session. It was asked at the WWRUG meeting a couple of weeks prior ... Quote It was good to see better engagement from the membership this time round, but a lot of the questions were very broad, and therefore the answers were very woolly, vague and aspirational. And dare I say it, easy to bat away. A punchy specific question like asking if the above train can run in passenger service when the scheduled passenger service is cancelled, and if not, why not, would need a specific answer. Yes, I know that the questions for MTM were general of interest to the whole audience. Sadly, I would agree that some were batted away, or answers were provided to what would have been different but similar looking points. Not unique to GWR. No answer provided on the running of the fully staffed ECS in passenger service when the public train just ahead of it is cancelled, and last night was the first occasion that I have noticed this happening again (not that I have especially been watching for it). So the answer from last night is that "we have not taken the customer input and been able to act on it". Some you win, some you can't for operation reasons, and with some you don't know that until next time an event happens. Many years ago, we celebrated an ECS being run in passenger service on a Sunday evening on a regular basis and providing a service one more that the SLC required on that day (which was 2 northbound and none southbound) and more recently - was it just last year - we got a train moved by a few minutes to make for a better connection at Trowbridge, bu failed to get similar at Chippenham by 1 minute. And for the month's closure until the latter half of January, I have a very minor success (by warned, "very minor") that will speed up some people's journeys. We keep asking - as "critical friends" and, yes, at times it is very frustrating to not get an answer when we would, at least, know where we stood (and know we are being listened to) when we don't hear back in answer to the question asked. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: eightonedee on October 20, 2024, 10:56:28 Quote If it was asked and I missed it, then apologies, but IMHO▸ this is exactly the sort of direct question that Daryn should have been asked in the recent session. .Good point II, but it should hopefully now be stored away mentally for next time. It reminds me that when commuting sometimes a train would be "failed" when one or more doors failed on a coach, the passengers disembarked and it would be spirited off empty back to the depot. On other occasions the coach would be locked out of order, the passengers crammed into the remaining coach or coaches but at least they got home. Why? The recent post about current rostering patterns also merits being raised the next time around. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on October 20, 2024, 16:54:22 17:44 Swindon to Salisbury due 18:55
17:44 Swindon to Salisbury due 18:55 will be terminated at Westbury. It will no longer call at Warminster and Salisbury. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 23, 2024, 08:32:17 Quote 07:45 Westbury to Swindon due 08:34 Facilities on the 07:45 Westbury to Swindon due 08:34. This is due to a fault on this train. Will be formed of 3 coaches instead of 2. Lots of these today ... and I really look forward to a day when that third carriage is needed. I was in Bradford-on-Avon last night talking to a group there. "Wow" they say when I tell them that passenger journeys at Melksham have risen from 3,000 to 75,000 per annum ... but a sense of shock when they learn the the figure for Bradford-on-Avon is 400,000 per annum for a town with less than half the population of Melksham. We have a long way to go - a great deal of potential and in my opinion having a reliable service - which it has not been - is a vital key step. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 24, 2024, 08:15:24 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. It is being delayed at Melksham. This is due to train crew being delayed. I suspect the wrong coding ... or an incomplete story Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on October 24, 2024, 12:26:29 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. It is being delayed at Melksham. This is due to train crew being delayed. I suspect the wrong coding ... or an incomplete story From RealTimeTrains; Quote This service was cancelled between Swindon and Worcester Foregate Street due to late arrival of crew from an inbound service (YJ). It also shows an ECS (5M81), running from Swindon to Gloucester at 08:21, so I would infer that the Guard for the Swindon to Worcester leg of the journey had got caught up with the disruption caused by the Boston to Swindon freight train (6V15) coming to a stop near Kemble for several hours this morning, hence the part cancellation. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on October 24, 2024, 13:14:59 It also shows an ECS (5M81), running from Swindon to Gloucester at 08:21, so I would infer that the Guard for the Swindon to Worcester leg of the journey had got caught up with the disruption caused by the Boston to Swindon freight train (6V15) coming to a stop near Kemble for several hours this morning, hence the part cancellation. Yes, that was the reason. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on October 24, 2024, 14:46:25 Thanks (yet again) for your confirmation, IndustryInsider. :)
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 25, 2024, 09:21:26 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 was terminated at Gloucester. It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a safety inspection of the track Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on October 25, 2024, 10:38:51 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 was terminated at Gloucester. It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a safety inspection of the track Though it did make the connection into the Bristol train at Chippenham this morning! ;) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 26, 2024, 10:03:22 Quote 20:08 Westbury to Swindon due 20:54 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. Quote 20:08 Westbury to Swindon due 20:54 20:08 Westbury to Swindon due 20:54 will be cancelled. This is due to a shortage of train crew. Additional Information We are sorry for the delay to your journey. If you are at Westbury and Trowbridge travelling to Chippenham or Swindon you should travel on the 20:14 Cardiff Central service (20:20 from Trowbridge) and change at Bath Spa for the 21:15 service to London Paddington which calls at Chippenham (21:26) and arrives Swindon at 21:40. Tickets routed via Melksham will be accepted via Bath Spa. If you are at Westbury or Trowbridge and travelling to Melksham we will provide taxis. Please see station staff at Westbury, at Trowbridge the taxis will pick up from the car park on the ticket office side of the station. If you are at Melksham we will provide taxis to Chippenham and Swindon from the station car park. Before getting in any taxi vehicle please check with the driver that they are working on behalf of GWR, the driver should not ask for payment. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on October 26, 2024, 18:14:06 Quote Before getting in any taxi vehicle please check with the driver that they are working on behalf of GWR, the driver should not ask for payment. That's a very good point / reminder / warning. :-X Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 26, 2024, 21:28:44 Quote 20:08 Westbury to Swindon due 20:54 will be cancelled. This is due to a shortage of train crew. Additional Information We are sorry for the delay to your journey. If you are at Westbury and Trowbridge travelling to Chippenham or Swindon you should travel on the 20:14 Cardiff Central service (20:20 from Trowbridge) and change at Bath Spa for the 21:15 service to London Paddington which calls at Chippenham (21:26) and arrives Swindon at 21:40. Tickets routed via Melksham will be accepted via Bath Spa. If you are at Westbury or Trowbridge and travelling to Melksham we will provide taxis. Please see station staff at Westbury, at Trowbridge the taxis will pick up from the car park on the ticket office side of the station. If you are at Melksham we will provide taxis to Chippenham and Swindon from the station car park. Before getting in any taxi vehicle please check with the driver that they are working on behalf of GWR, the driver should not ask for payment. They did, however, have a crew to run an empty train scheduled half an hour later and on past experience that carries both a driver and a train manager. Reminds me of a friend of the forum who used to shout FOR OPERATIONAL CONVENIENCE when another TOC cancelled a train - double reminds me when they cancel a train, lay on a bus, and then run another train which gets there earlier than the bus. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on October 26, 2024, 21:38:12 I KNOW OF TO WHOM YOU REFER.
CfN. :D Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on October 28, 2024, 05:01:21 06:02 Swindon to Weymouth due 08:23
06:02 Swindon to Weymouth due 08:23 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 28, 2024, 06:33:42 06:02 Swindon to Weymouth due 08:23 06:02 Swindon to Weymouth due 08:23 will be cancelled. This is due to a shortage of train crew. This is astonishing and sad. Due to engineering works, GWR have rejigged and rearranged the train services ... and even for this one-off special setup done that replanning in such a way that they don't have the resources to run it ... EDIT to add ... for today, this was a through train from Swindon to Weymouth rather than two separate trains that fail to connect at Westbury - the 05:11 Gloucester to Southampton and the 06:55 Westbury to Weymouth, and it sorta-shows that the planners think that (if they have the crew) an onward train works. There is also a cancellation this morning of an 06:42 Frome to Southampton which was supposed to pick you the path of the Swindon (normally Gloucester) train at Westbury, with an official 5 minute connection st Westbury. What was supposed to be this morning is better that the norm in so many ways - pity it has been consigned to the fiction shelf. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 28, 2024, 08:41:18 I note that one of the Facebook GWR enthusiasts groups has suggested that members photograph and publicise this unusual working. Sadly, it has been moved from the "reference" to the "fiction" section.
Quote 19:23 Portsmouth Harbour to Swindon due 21:59 19:23 Portsmouth Harbour to Swindon due 21:59 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 28, 2024, 11:45:16 22:31 Swindon to Westbury, Real Time Trains reports
Quote Cancelled from WTT today SSuX - 03/06/2024 to 13/12/2024 but not showing as cancelled on JourneyCheck. So that's Melksham calls at 06:32, 21:29 and 22:56 lost - first train of the day southbound now 09:10, last northbound train at looks like it's at 18:53 and last southbound train at 20:40. Real Time Trains shows a southbound bus at 23:06. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on October 28, 2024, 12:55:19 22:31 Swindon to Westbury, Real Time Trains reports Quote Cancelled from WTT today SSuX - 03/06/2024 to 13/12/2024 but not showing as cancelled on JourneyCheck. So that's Melksham calls at 06:32, 21:29 and 22:56 lost - first train of the day southbound now 09:10, last northbound train at looks like it's at 18:53 and last southbound train at 20:40. Real Time Trains shows a southbound bus at 23:06. It won’t show on JourneyCheck because it’s a pre-planned change to the timetable for this week. From the GWR Engineering Summary for this week; Quote Monday to Thursday - 0511 Gloucester to Southampton Central will terminate at Swindon. Customers should change at Swindon for the 0650 Westbury to Weymouth which will be starting its journey from Swindon at 0602. 2231 Swindon to Westbury will be replaced with a bus running between Chippenham and Westbury. Use alternative trains between Swindon and Chippenham to connect. Unfortunate indeed that the ECS from Bristol to form the 06:02 from Swindon to Weymouth was, to quote from RTT Quote This service was cancelled due to an issue with the train crew (TG). and the same reason attributed to the Bristol to Bath Spa ECS which should have formed the 05:16 Bath Spa to Portsmouth Harbour.Eventually a nine-car lash-up of Turbos arrived at Westbury from Bristol (via Swindon) at 09:45 to provide some rolling stock to run the service. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 28, 2024, 13:30:21 Quote 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 is being delayed at Swindon. This is due to a safety inspection of the track. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 28, 2024, 17:35:57 Quote 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 has been delayed at Westbury and is now 23 minutes late. This is due to train crew being delayed. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on October 28, 2024, 23:44:52 Eventually a nine-car lash-up of Turbos arrived at Westbury from Bristol (via Swindon) at 09:45 to provide some rolling stock to run the service. That's how to run a modern railway. ::) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 29, 2024, 07:29:19 Quote 19:23 Portsmouth Harbour to Swindon due 21:59 19:23 Portsmouth Harbour to Swindon due 21:59 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 29, 2024, 08:03:08 Quote 06:02 Swindon to Weymouth due 08:23 Facilities on the 06:02 Swindon to Weymouth due 08:23. Will be formed of 2 coaches instead of 3. No problem - it ran and at least at the TransWilts end it will have capacity Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on October 29, 2024, 12:17:56 Quote 19:23 Portsmouth Harbour to Swindon due 21:59 19:23 Portsmouth Harbour to Swindon due 21:59 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Would-be passengers do at least get this alternative offered today Quote 21:15 Westbury to Swindon due 22:30 An additional bus service has been planned to operate as shown 21:15 Westbury to Swindon due 22:30. Additional Information The coach will be operated by ZJ Travel. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. At Trowbrige the coach will pick up from the ticket office side of the station. At Melksham it will pick up from the car park. At Chippenham it will pick up from the ticket office side of the station. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 30, 2024, 07:29:27 Quote 18:37 Westbury to Swindon due 19:21 20:14 Swindon to Westbury due 20:58 20:14 Swindon to Westbury due 20:58 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on October 31, 2024, 20:18:10 Quote 19:23 Portsmouth Harbour to Swindon due 21:59 19:23 Portsmouth Harbour to Swindon due 21:59 will be delayed between Southampton Central and Romsey. This is due to trespassers on the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 01, 2024, 09:54:41 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. The 17:35 is the busiest train on the day ... (obviously not today) ... no alternative advice offered as I write, and the cancellation has been announced AFTER the busiest up train to Swindon has run and gotten people to work. The final bus from Chippenham to Melksham and Trowbridge, which used to be late in the evening, now leaves Chippenham Station just before this train, so no bus fallback. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 01, 2024, 16:55:59 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. The 17:35 is the busiest train on the day ... (obviously not today) ... no alternative advice offered as I write, and the cancellation has been announced AFTER the busiest up train to Swindon has run and gotten people to work. Further travel information has since been provided; Quote Cancellations to services between Westbury and Swindon via Melksham Due to a shortage of train crew between Westbury and Swindon fewer trains are able to run. Disruption is expected until 18:30 01/11. Train services between Westbury and Swindon via Melksham will be cancelled. Customer Advice A mini bus has been sourced and will run in place calling at all booked stations for the following services:- 16.23 Westbury to Swindon 17.35 Swindon - Westbury Passengers are requested to wait at the Rail replacement bus stops at each station If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950. Further Information If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:01/11/2024 16:13 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on November 01, 2024, 16:57:28 Minibus? Are there enough seats for that train replacement?
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 01, 2024, 17:04:59 Minibus? Are there enough seats for that train replacement? Only mini passengers permitted on board. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 01, 2024, 17:55:46 Minibus? Are there enough seats for that train replacement? Only mini passengers permitted on board. My local "rule of thumb" is that if a train in replaced by a bus, the passenger numbers for the bus are only around a fifth of the number that would use the train. Furthermore, on a regular / commuter run such as these, through passengers will change at Bath Spa / double back. So if there way (say) 90 people on the train - and that's a high figure for a post-covid Friday, 60 would go via Bath Spa. Of the remaining 30 headed to or from Melksham it's unlikely that more that 10 would use the bus - lots will call up friends / family. So, yes, a minibus will do. GWR drive away most of their normal customers and only need to provide for the awkward squad. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 02, 2024, 05:14:24 14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew. 15:14 Swindon to Westbury due 15:57 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 02, 2024, 07:09:39 DM - Daryn McCombe, GWR said "To be stark, we have far more drivers and guards in the business than we need to run the service. The challenge we have is to make sure that they have all the training they need. Every time we make a change to the railway we have to brief drivers on signalling layout. Two broad issues with train crew - make sure they can do all of their training and then the second is around Sundays because Sundays are not inside the working week for our intercity drivers." Gap in trains at Melksham - a tiny hamlet with a population of only 25,000 - 12:33 to 18:50 northbound and 13:38 to 20:09 southbound. Today is NOT a Sunday, and to my knowledge there have been no signalling changes around here in a very long time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Bob_Blakey on November 02, 2024, 08:43:53 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 02, 2024, 08:51:12 Dunno - but this is far from the first time this has happened ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 02, 2024, 10:06:59 Almost inevitably - unless a sudden, mysterious epidemic has coincided with the arrival of back pay? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 02, 2024, 12:13:19 Gap in trains at Melksham - a tiny hamlet with a population of only 25,000 - 12:33 to 18:50 northbound and 13:38 to 20:09 southbound. Gap now extended, and advertised as such, to 12:33 to 20:25 northbound and 13:38 to 21:35 southbound. From JourneyCheck; Quote 18:35 Westbury to Swindon due 19:17 will be cancelled. This is due to a shortage of train crew. 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Curiously, RTT shows these two trains as cancelled from the timetable today - pre-planned at short-notice (I.e. the previous night). Thus they might not be expected to trigger JourneyCheck alerts, and may be considered ineligible for DelayRepay or alternative transport? The cancellation of one round trip justified a “Line Update” yesterday; but today three consecutive round trips not running doesn’t ??? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 02, 2024, 23:24:27 Sun, 3 November 10:46 Westbury to Swindon due 11:31
03/11/24 10:46 Westbury to Swindon due 11:31 will be cancelled. This is due to a shortage of train crew. Sun, 3 November 11:42 Swindon to Dorchester West due 13:52 03/11/24 11:42 Swindon to Dorchester West due 13:52 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 03, 2024, 06:16:24 Sun, 3 November 10:46 Westbury to Swindon due 11:31 03/11/24 10:46 Westbury to Swindon due 11:31 will be cancelled. This is due to a shortage of train crew. Sun, 3 November 11:42 Swindon to Dorchester West due 13:52 03/11/24 11:42 Swindon to Dorchester West due 13:52 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. And as we wake, more gone .... I am trying to make sense of this. 08:18 Warminster to Swindon due 09:10 03/11/24 08:18 Warminster to Swindon due 09:10 will be started from Westbury. It will no longer call at Warminster and Dilton Marsh. This is due to a shortage of train crew. ** 10:46 Westbury to Swindon due 11:31 03/11/24 10:46 Westbury to Swindon due 11:31 will be cancelled. This is due to a shortage of train crew. ** 11:42 Swindon to Dorchester West due 13:52 03/11/24 11:42 Swindon to Dorchester West due 13:52 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. 11:09 Dorchester West to Swindon due 13:22 03/11/24 11:09 Dorchester West to Swindon due 13:22 will be started from Westbury. It will no longer call at Dorchester West, Maiden Newton, Chetnole, Yetminster, Thornford, Yeovil Pen Mill, Castle Cary, Bruton and Frome. This is due to a shortage of train crew. ** 13:42 Swindon to Dorchester West due 15:47 03/11/24 13:42 Swindon to Dorchester West due 15:47 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be started from Westbury. It will no longer call at Frome. This is due to a shortage of train crew. ** 17:44 Swindon to Westbury due 18:25 17:44 Swindon to Westbury due 18:25 will be cancelled. This is due to a shortage of train crew. Services marked "**" are not running between Swindon and Westbury - the others are through services which are disrupted south of Westbury. Some oddities such as the train into Swindon at 17:34 arriving, but the 17:44 departure being cancelled and I wonder if there are some complex crew rosters today. And I do find it frustrating that GWR have a very much reduced service today with many trains replaced by buses due to engineering works and trains locked in depots as a result ... so not being staffed ... and yet they can't have those staff available to run the other services that are not blocked. Yeah, sure, traction and route knowledge - still frustrating! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 03, 2024, 13:04:20 Sun, 3 November 11:42 Swindon to Dorchester West due 13:52 03/11/24 11:42 Swindon to Dorchester West due 13:52 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. And as we wake, more gone .... I am trying to make sense of this. 11:09 Dorchester West to Swindon due 13:22 03/11/24 11:09 Dorchester West to Swindon due 13:22 will be started from Westbury. It will no longer call at Dorchester West, Maiden Newton, Chetnole, Yetminster, Thornford, Yeovil Pen Mill, Castle Cary, Bruton and Frome. This is due to a shortage of train crew. ** 13:42 Swindon to Dorchester West due 15:47 03/11/24 13:42 Swindon to Dorchester West due 15:47 will be started from Westbury. It will no longer call at Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. 16:43 Frome to Swindon due 17:34 16:43 Frome to Swindon due 17:34 will be started from Westbury. It will no longer call at Frome. This is due to a shortage of train crew. ** 17:44 Swindon to Westbury due 18:25 17:44 Swindon to Westbury due 18:25 will be cancelled. This is due to a shortage of train crew. Services marked "**" are not running between Swindon and Westbury - the others are through services which are disrupted south of Westbury. Some oddities such as the train into Swindon at 17:34 arriving, but the 17:44 departure being cancelled and I wonder if there are some complex crew rosters today. Makes more sense like this, unfortunately for TransWilts Quote 11:09 Dorchester West to Swindon due 13:22 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Last Updated:03/11/2024 11:51 Seems more likely that the 16:43 Frome to Swindon message has a similar error, and should probably read “will be terminated at” rather than “will be started from” Westbury, given that there are no updates for the journey to Frome, and the return from Swindon has been cancelled. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 03, 2024, 13:16:51 Seems more likely that the 16:43 Frome to Swindon message has a similar error, and should probably read “will be terminated at” rather than “will be started from” Westbury, given that there are no updates for the journey to Frome, and the return from Swindon has been cancelled. Sure enough; Quote 16:43 Frome to Swindon due 17:34 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 03, 2024, 20:54:57 Outcome
(https://www.wellho.info/pix/mkm_20241103.jpg) And I have to wonder that with lines and a depot for express trains closed why there still not enough to run (drive and/or manage) the local service. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 04, 2024, 12:49:34 Quote 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 will be starting late from Westbury. This is due to a shortage of train crew. Only 4 late off Westbury ...held on the approach to Thingley to let a late running London to Bristol train cross its path, and so about 8 late into Chippenham. In the great scheme of things not a problem. Not sure if it will connect to London "correctly" as Swindon, but there are plenty more onward trains. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 06, 2024, 06:57:54 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be reinstated. It will be started from Westbury. It will no longer call at Salisbury and Warminster. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 06, 2024, 13:39:54 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester and Cheltenham Spa. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 07, 2024, 17:47:38 20:06 Westbury to Cheltenham Spa due 22:05
20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 07, 2024, 18:35:10 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to a shortage of train crew. and now Quote 18:37 Westbury to Swindon due 19:21 20:14 Swindon to Westbury due 20:58 20:14 Swindon to Westbury due 20:58 will be cancelled. This is due to more trains than usual needing repairs at the same time. And chance of assigning the crew that is not available to the train that is not working and run at least one of the two successive cancelled trains? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 08, 2024, 12:38:08 Greetings from Chippenham ... coming home to Melksham later if I can ...
About 50 people on the 10:02 up here this morning, and another 12 joined at Melksham as 9 got off. Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 08, 2024, 14:35:14 17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be started from Swindon. It will no longer call at Gloucester, Stonehouse, Stroud and Kemble. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 08, 2024, 17:21:09 Quote 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. Additional Information Road transport is operating in lieu of 2M21. 2 X MPVs will depart Westbury for Melksham (via Trowbridge) at 1625. 1 X MPV will depart Melksham at 1640 for Swindon (via Chippenham). I'm sure that people who would normally catch the 17:35 will be delighted to read that alternative arrangements were made for people who would have travelled on the incoming train. Let's hope there are alternative arrangements the other way too. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on November 08, 2024, 17:51:24 Especially if you're needing to return to Melksham.
Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 08, 2024, 19:23:33 Especially if you're needing to return to Melksham. Mark Personal plans to be in Chippenham curtailed and I came back much earlier. That's a story in itself for tomorrow ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on November 08, 2024, 19:32:42 Yes - you always need a 'Plan B'. ::)
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 09, 2024, 17:00:32 Quote 20:08 Westbury to Swindon due 20:54 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. It will be very interesting to see if they find train crew to run the 20:38 (class 3) Westbury to Swindon. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 09, 2024, 21:25:30 Quote 20:08 Westbury to Swindon due 20:54 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. It will be very interesting to see if they find train crew to run the 20:38 (class 3) Westbury to Swindon. Class 3? What does that mean? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on November 09, 2024, 22:17:48 It will be very interesting to see if they find train crew to run the 20:38 (class 3) Westbury to Swindon. Class 3? What does that mean? https://www.rail-record.co.uk/understanding-a-headcode/ Understanding a Headcode 23 Comments / UK Rail Information / By matt All trains which run on the UK Rail Network are allocated a headcode – a 4 digit alphanumeric code used to identify a train service. Before we look at example headcodes, it is important to know how they’re broken down. 1. The first digit is the train class category. ............. 3 is a priority ECS (empty coaching stock) train, parcels, or a seasonal / weather related vehicle used to spray the rails or weeds. ........... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 09, 2024, 22:38:48 Yep, I meant an empty passenger train. The 20:08 that should have carried passengers and been the last train of the day was cancelled due to lack of crew, but the 20:38 ran (actually early) as a "class 3" - passenger train not actually carrying passengers - starting at 20:31. It sat in Swindon for 20 minutes then as scheduled left for Cheltenham Spa, with passengers on board.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 10, 2024, 07:55:04 09:12 Swindon to Westbury due 10:05
09:12 Swindon to Westbury due 10:05 will be cancelled. This is due to more trains than usual needing repairs at the same time. 10:46 Westbury to Swindon due 11:31 10:46 Westbury to Swindon due 11:31 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 10, 2024, 08:05:57 09:12 Swindon to Westbury due 10:05 09:12 Swindon to Westbury due 10:05 will be cancelled. This is due to more trains than usual needing repairs at the same time. 10:46 Westbury to Swindon due 11:31 10:46 Westbury to Swindon due 11:31 will be cancelled. This is due to more trains than usual needing repairs at the same time. The 08:11 Warminster to Swindon is replaced by a bus this morning as far as Chippenham. Would it be too joined up for the bus to turn around at Chippenham and provide a service back to Westbury, and customers to be told of that option on Journeycheck? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 10, 2024, 10:53:08 16:52 Westbury to Swindon due 17:34
16:52 Westbury to Swindon due 17:34 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 10, 2024, 10:56:14 Yep, I meant an empty passenger train. The 20:08 that should have carried passengers and been the last train of the day was cancelled due to lack of crew, but the 20:38 ran (actually early) as a "class 3" - passenger train not actually carrying passengers - starting at 20:31. It sat in Swindon for 20 minutes then as scheduled left for Cheltenham Spa, with passengers on board. I know the week you witnessed it at Westbury, there was both a driver and a guard but the last two weeks it has been shown as driver only operated. No idea if that is accurate. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 10, 2024, 11:09:39 16:52 Westbury to Swindon due 17:34 16:52 Westbury to Swindon due 17:34 will be cancelled. This is due to a shortage of train crew. 17:44 Swindon to Westbury due 18:25 17:44 Swindon to Westbury due 18:25 will be cancelled. This is due to a shortage of train crew. 21:34 Swindon to Westbury due 22:17 21:34 Swindon to Westbury due 22:17 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 10, 2024, 11:55:02 For those struggling to keep up with the cancellations today, as it stands the last northbound departure from Melksham is at 15:03, and southbound at 16:09. Last three round trips all showing as cancelled on JourneyCheck “due to a shortage of train crew”.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 10, 2024, 12:03:40 For those struggling to keep up with the cancellations today, as it stands the last northbound departure from Melksham is at 15:03, and southbound at 16:09. Last three round trips all showing as cancelled on JourneyCheck “due to a shortage of train crew”. Thank you ... and the first train has yet to run - 12:09 to Westbury (it has just left Chippenham) and 12:53 to Swindon Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 10, 2024, 13:58:58 Yep, I meant an empty passenger train. The 20:08 that should have carried passengers and been the last train of the day was cancelled due to lack of crew, but the 20:38 ran (actually early) as a "class 3" - passenger train not actually carrying passengers - starting at 20:31. It sat in Swindon for 20 minutes then as scheduled left for Cheltenham Spa, with passengers on board. I know the week you witnessed it at Westbury, there was both a driver and a guard but the last two weeks it has been shown as driver only operated. No idea if that is accurate. There is no need for a train manager on the empty train so that's fine. 2M40 arrived from Swindon at platform 1, Westbury in service so with train manager at 20:25 3M31 left for Swindon at 20:31 from platform 1, arriving these at 21:07 at platform 2 2G31 left platform 2 at Swindon for Cheltenham Spa at 21:30 in service so with a train manager. All are shown as 158767 and as an educated guess there is no crew changes in there; I don't have the rotas to confirm that, and it could be that the train manager gets a personal needs break or there's a changover. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 10, 2024, 14:04:29 There is no need for a train manager on the empty train so that's fine. Appreciate that - but we have speculated in the past whether it could run in passenger service when other services are cancelled. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 11, 2024, 22:51:44 https://www.bbc.co.uk/news/articles/cvg50lq9j4vo
Quote Train passengers are being warned of disruption due to ongoing engineering works. Network Rail is replacing the track in the Newbury area, working on flood alleviation at Newbury Station and improving level crossings at Kintbury, Thatcham and Midgham. From 11 to 14 November there will be no train services between Theale, in Berkshire, and Westbury, in Wiltshire. Trains between London Paddington and Devon or Cornwall will be diverted between Reading and Taunton via Swindon. Some will continue via Bristol Temple Meads and some via Melksham. Network Rail explained trains between London Paddington and Bedwyn would terminate at Theale. There will also be fewer trains between Swindon and Westbury due to diverted services. Replacement buses will be in place. Further disruption is expected between 10 and 12 December. Yeah - down from 9 each way (appropriate service would be 16) to 1 each way. 'Fewer Trains" would be a good example of an understatement for a GCSE English exam. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 12, 2024, 18:10:02 With 88% of trains cancelled this week (thank you GWR) I thought we would have a quite week on this thread
Quote 17:45 Swindon to Westbury due 18:28 17:45 Swindon to Westbury due 18:28 is being delayed at Swindon and is now expected to be 10 minutes late. This is due to the train departing late to maintain customer connections. In some ways that's good news - it's right that the only train of the day (insulting service, eh?) waits for connecting passengers. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 13, 2024, 03:47:43 Quote 17:45 Swindon to Westbury due 18:28 17:45 Swindon to Westbury due 18:28 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 13, 2024, 15:44:57 Was re-instated half an hour ago.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 13, 2024, 16:33:30 Was re-instated half an hour ago. Let' say 100 people use(d) that train off Swindon and Chippenham to and via Melksham on a normal day. That used the be the figure when I had my finger on the pulse and monitored it more officially in 2018. I would like to think that the effects of Covid would now have been out of the system but with other local changes and a general malaise over reliability, I would go for a figure more like 70 these days on a full service midweekday. Who uses this train? The majority are people who are commuters and have travelled up earlier in the day on trains that arrive into Swindon at 07:47, 08:34, 10:29 and 12:59. But this week, only one of those is running - the other three are replaced by buses and trains connection at Chippenham. You loose passengers off 3 of the 4 services because they are buses - jerkier, slower, less tracked - people don't like that. And of those who might have made it onto the bus, you loose perhaps another 40% - a know figure for the losses if people have to change. So let's say 70 becomes 35 because of the buses, and becomes 25 when you take in the dislike of connections. So - as I went to sleep last night, I would have suggested that rather than the 100 I was used to counting, I would have expected tp count just 25 tonight. And then I woke to see it cancelled. The hard core 25 are regulars who know how unreliable the service is, and most of them have defensive planning with an "option B". And they tend to look in the morning and see if they have to activate that plan B. I would estimate that two thirds did so today, with perhaps half of them keeping an eye on things and reverting to the train that's now running. So ... yes - it's good that the train is running. Less than a dozen would have used a bus, and but in the circumstances less than two dozen will be on the train tonight. It' a far cry from 100 and, sorry, I have to thank the wider rail industry for most of this appalling drop. And the restoration of the service tonight ain't going to do much for the bottom line. Yes, that sounds a bit depressed and negative. Now if I could make a suggestion ... oh ... wait ... that needs to be made to GWR, the DfT, Network Rail, and their agents. Job for tomorrow morning. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on November 13, 2024, 19:15:21 The reinstated train departed Swindon 51 minutes late, was 69 late departing Chippenham and is, as I write, waiting at Thingley East Jn for the 16:50 Plymouth-Paddington IET to vacate the single line.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 13, 2024, 20:11:41 The reinstated train departed Swindon 51 minutes late, was 69 late departing Chippenham and is, as I write, waiting at Thingley East Jn for the 16:50 Plymouth-Paddington IET to vacate the single line. 75 late into Westbury. I wonder why it was late off Swindon - it appears to have been 158767 which arrived on today's only up trains from Swindon at about half past 8 and was parked in platform 2 all day? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 15, 2024, 04:22:24 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury. This is due to a shortage of train crew. Quote 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 15, 2024, 06:11:20 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Swindon. It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 16, 2024, 03:30:07 Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:17 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 16, 2024, 08:48:47 Also:
Quote 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 16, 2024, 12:04:33 And:
Quote 12:17 Westbury to Swindon due 13:01 will be cancelled. This is due to a shortage of train crew. Additional Information Sorry for the disruption to your journey today. Passengers from Westbury and Trowbridge are advised to await the next GWR service towards Bath Spa and then change there for services towards Chippenham and Swindon. Please use the Rail replacement transport from Westbury for Trowbridge and Melksham. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. Passengers from Melksham: Replacement road transport has been arranged to run in lieu of part of this train service to Chippenham. Change at Chippenham for GWR connections to Swindon. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. The replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. Quote 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Phil on November 16, 2024, 16:24:49 (http://terrascope.co.uk/images/Mkm161124.jpg)
:-\ Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 16, 2024, 17:32:26 Shambolic. Across the network.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on November 16, 2024, 17:40:09 Indeed: just look at the map - and it's only Saturday ???
(http://new.passenger.chat/map/current.php?settings=AAAAAAAAAA) ::) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 17, 2024, 07:19:01 13:57 Chippenham to Weymouth due 15:57 13:57 Chippenham to Weymouth due 15:57 will be started from Westbury. It will no longer call at Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. 19:43 Swindon to Westbury due 20:25 19:43 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew 20:38 Westbury to Swindon due 21:23 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 17, 2024, 07:34:31 Quote 11:18 Weymouth to Chippenham due 13:46 11:18 Weymouth to Chippenham due 13:46 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 17, 2024, 09:57:42 Quote 11:18 Weymouth to Chippenham due 13:46 11:18 Weymouth to Chippenham due 13:46 will be cancelled. This is due to a shortage of train crew. Looking just now on RealTimeTrains, this train is now showing as starting from Westbury at 13:09. I grant that the source is unofficial, but someone somewhere on the railway must have input the information that feeds RTT, seemingly at 09:13 this morning. RTT also shows the line: Quote This service was cancelled between Weymouth and Westbury due to an issue with the train crew (TG). Not a good way to encourage custom if the official sources of information aren’t kept up-to-date, but it seems likely this train will run between Westbury and Chippenham, and therefore the return at 13:57 from Chippenham to Weymouth also likely to run. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 17, 2024, 10:31:40 Not a good way to encourage custom if the official sources of information aren’t kept up-to-date, but it seems likely this train will run between Westbury and Chippenham, and therefore the return at 13:57 from Chippenham to Weymouth also likely to run. Thank you ... let's see. But yet whilst it's normally "three cheers" for a train, for a train that's cancelled or flagged as such, confused in reporting sources, but then runs it's just one cheer. Better than no cheers at all, I suppose. The conflict of information from multiple official sources is a wider topic. Try Melksham to Taunton on the GWR booking engine, and Melksham to Taunton on the A to Z at the station and marvel at the wild inconsistency even on days not affected by engineering works or staff shortages or trains that need repair. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 17, 2024, 10:39:10 Try Melksham to Taunton on the GWR booking engine, and Melksham to Taunton on the A to Z at the station and marvel at the wild inconsistency even on days not affected by engineering works or staff shortages or trains that need repair. Go-op will solve all that. ;D Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 17, 2024, 11:00:41 Try Melksham to Taunton on the GWR booking engine, and Melksham to Taunton on the A to Z at the station and marvel at the wild inconsistency even on days not affected by engineering works or staff shortages or trains that need repair. Go-op will solve all that. ;D I remain to be convinced. Done right and with everyone pulling in the same direction, it could be wonderful for all parties but there's one H*** of a risk of it not being done right, of people failing to co-operate for the mutual good, of obstancles being placed in the way, of forecasts being overoptimistic, of advantage being taken of a new player for a more established player to give up / deprioritise, etc. Perhaps someone can tell us what the Community Rail [Partneship] view is ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on November 17, 2024, 12:27:01 Agreed as the issue with Melksham is surely not the number of services, it's the woefully inappropriate infrastructure provision. Without the infrastructure, pushing more services onto that single line (and through that three platform junction station) will actually make things worse not better.
Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 18, 2024, 05:27:16 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 18/11/24 06:35 Salisbury to Worcester Foregate Street due 09:47 will be started from Westbury. It will no longer call at Salisbury and Warminster. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 19, 2024, 17:50:53 18:37 Westbury to Swindon due 19:21
18:37 Westbury to Swindon due 19:21 will be cancelled. This is due to more trains than usual needing repairs at the same time 20:14 Swindon to Westbury due 20:58 20:14 Swindon to Westbury due 20:58 will be cancelled. This is due to more trains than usual needing repairs at the same time. 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to more trains than usual needing repairs at the same time. 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on November 20, 2024, 07:39:30 Cancellations to services between Westbury and Pewsey
Due to a points failure between Westbury and Pewsey the line towards Reading is closed. Train services running through these stations will be cancelled. Disruption is expected until 08:00 20/11. 1A70 0454 Plymouth to London Paddington diverting via Melksham. Possibly also 05:33 Plymouth to London Paddington due 09:21 05:33 Plymouth to London Paddington due 09:21 will be diverted between Westbury and Reading. It will no longer call at Pewsey, Bedwyn, Hungerford and Newbury. It will be delayed due to the diversion and is expected to be 4 minutes late. This is due to a points failure. Anticipate disruption to your local service! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 20, 2024, 07:46:26 09:46 Westbury to Swindon due 10:29
09:46 Westbury to Swindon due 10:29 will be cancelled. This is due to a points failure. 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a points failure. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 20, 2024, 07:47:02 Cancellations to services between Westbury and Pewsey Anticipate disruption to your local service! Sure enough ... sacrificed again by the looks of things Quote 09:46 Westbury to Swindon due 10:29 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a points failure. Last Updated:20/11/2024 07:29 If cancellations were only occasional, the passengers would be more forgiving. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on November 20, 2024, 08:16:12 Now extended to 1000hrs.
Cancellations to services between Westbury and Pewsey Due to a points failure between Westbury and Pewsey the line towards Reading is closed. Train services running through these stations will be cancelled, delayed by up to 15 minutes or diverted between Westbury and Reading. Pewsey, Hungerford, Bedwyn and Newbury will not be served. Disruption is expected until 10:00 20/11. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 20, 2024, 08:28:17 Now extended to 1000hrs. Cancellations to services between Westbury and Pewsey Due to a points failure between Westbury and Pewsey the line towards Reading is closed. Train services running through these stations will be cancelled, delayed by up to 15 minutes or diverted between Westbury and Reading. Pewsey, Hungerford, Bedwyn and Newbury will not be served. Disruption is expected until 10:00 20/11. No - disruption is expected until 11:47 ... Quote 11:05 Swindon to Westbury due 11:47 will be cancelled. ... and even then passengers who would have been on that train won't be there.Those nice people at GWR / online ticket purchase are offering you a journey from Swindon at 11:22, changing at Bath Spa, getting to Westbury at 12:28. And they're asking you to pay £18.90 for your ticket on that service, versus the normal price of £9.40 of the direct train they have cancelled within the last hour. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 20, 2024, 10:58:47 Points were fixed around 09:30.
The 08:45 from Swindon arrived at Westbury around 10:00. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 21, 2024, 06:09:00 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be reinstated. It will be started from Westbury. It will no longer call at Salisbury and Warminster. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 21, 2024, 06:58:00 05:11 Gloucester to Southampton Central due 08:07
05:11 Gloucester to Southampton Central due 08:07 is being delayed at Swindon. This is due to engineering works not being finished on time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 21, 2024, 09:30:44 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 is being delayed at Swindon. This is due to engineering works not being finished on time. 13 minutes late from Swindon, 9 minutes late from Chippenham, 2 minutes late from Salisbury to Southampton. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 21, 2024, 12:35:11 Quote 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a lorry colliding with a bridge. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 21, 2024, 12:38:40 Quote Due to a lorry colliding with a bridge between Bath Spa and Freshford the line is blocked. Disruption is expected until 12:45 21/11. Train services between Bristol Temple Meads and Westbury via Bath Spa may be delayed. Customer Advice - We're sorry for the delay to your journey. - A vehicle has struck a railway bridge in the Limpley Stoke area between Bath Spa and Freshford. Network Rail have specialist staff on their way to the bridge to inspect it for any damage. Until this has been done we are unable to run trains over the bridge. - To help you complete your journey you may use your ticket on CrossCountry services between Reading and Southampton Central and South Western Railway services between Basingstoke and Southampton Central and Portsmouth Harbour, and their services between Southampton Central and Portsmouth Harbour. - If you are travelling from South Wales, Bristol or Bath towards the South Coast please take a Great Western Railway service to Reading and change their for CrossCountry services to the South. You can then change again at Basingstoke for South Western Railway services towards Fareham and Portsmouth stations. - If you are travelling from the South Coast towards Bath, Bristol or South Wales you may use CrossCountry services between Southampton Central and Reading and South Western Railway services from Portsmouth stations to London Waterloo, changing at Basingstoke for services to Reading. Change at Reading for services to Bath, Bristol and South Wales. - We will update this message with more information when we have it. Err ... not disruption until 12:45, but until 13:57 - see previous post declaring a cancellation on the TransWilts. And yet ... again ... trains cancelled due to issues elsewhere ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 21, 2024, 12:45:03 Quote 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a lorry colliding with a bridge. THANK YOU for the extra Melksham and Chippenham calls in the 10:23 Portsmouth to Cardiff - or rather 12:12 Westbury to Cardiff. Makes sense. Quote 10:23 Portsmouth Harbour to Cardiff Central due 13:48 was started from Westbury and will be diverted between Trowbridge and Bath Spa. It will no longer call at Portsmouth Harbour, Portsmouth & Southsea, Fratton, Cosham, Fareham, Southampton Central, Romsey, Salisbury, Warminster and Bradford-On-Avon but will call additionally at Melksham and Chippenham. It is being delayed between Trowbridge and Bath Spa and is now expected to be 20 minutes late. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 21, 2024, 12:49:35 Quote 11:30 Cardiff Central to Portsmouth Harbour due 14:52 11:30 Cardiff Central to Portsmouth Harbour due 14:52 will be diverted between Bath Spa and Trowbridge. It will no longer call at Bradford-On-Avon. It will be delayed due to the diversion and is expected to be 11 minutes late. This is due to a lorry colliding with a bridge. Pity no Chippenham or Melksham stop on this one, though I appreciate it would have been well early for the normal train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 22, 2024, 07:53:45 Quote 07:45 Westbury to Swindon due 08:34 07:45 Westbury to Swindon due 08:34 will be cancelled. This is due to a shortage of train crew. Last Updated:22/11/2024 07:36 Someone was asking yesterday why our passenger numbers at Melksham are down. It's because of things like this - train cancellations due to lack of crew are routine and it puts people off for ... a very long time. This one is the pits though - at ten minutes notice! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 22, 2024, 07:55:28 Quote 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to a shortage of train crew. Last Updated:22/11/2024 07:36 So that's a gap off Swindon from 06:02 to 11:05. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on November 22, 2024, 15:09:19 Strictly speaking, it's actually at nine minutes notice. That is an appalling way to treat their customers by GWR. :o
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 22, 2024, 16:23:37 Strictly speaking, it's actually at nine minutes notice. That is an appalling way to treat their customers by GWR. :o Indeed. If it is something like a train driver or manager being taken ill, it can be occasionally understood but they have a separate code for that, haven't they? And just to confirm, that *was* a late cancellation and not just an update to a notification that had been there much longer. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 22, 2024, 18:17:05 There was a slightly different message at 07:31
Quote 07:45 Westbury to Swindon due 08:34 will be starting late from Westbury. This is due to a late running train being in front of this one. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on November 22, 2024, 19:37:33 Hmm. ::)
There was a slightly different message at 07:31 This is due to a late running train being in front of this one. Quote This is due to a shortage of train crew. Last Updated:22/11/2024 07:36 ... seems to me to be entirely inconsistent. ::) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 23, 2024, 04:32:39 20:08 Westbury to Swindon due 20:54
20:08 Westbury to Swindon due 20:54 will be cancelled. This is due to a shortage of train crew. 21:10 Swindon to Westbury due 21:52 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 23, 2024, 07:11:01 Hmm. ::) It does rather.There was a slightly different message at 07:31 This is due to a late running train being in front of this one. Quote This is due to a shortage of train crew. Last Updated:22/11/2024 07:36 ... seems to me to be entirely inconsistent. ::) Noting that the previous service of the train to form the 07:45 from Westbury to Swindon is the 06:13 Bristol Parkway to Westbury, according to RTT this had a unit swap at Bristol Temple Meads from 158767 to 166218. The 158 arrived at Temple Meads 12 minutes late, but the 166 left 63 minutes late at 07:43! I wonder if the “shortage of train crew” could relate to needing a driver to bring 166218 from a siding somewhere to form the onward working to Westbury? In any event, clearly the 07:45 to Swindon would be, at best, a late start when the train to form it had only just left Bristol at 07:45. Unfortunate that it couldn’t have run as far as Chippenham, even with a severe delay, in order to start the return working to Westbury from there, but I suppose a decision was made that the risk of delay to other services was too great? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 23, 2024, 19:39:27 Early warning....
Sun, 24 November 08:10 Warminster to Swindon due 09:02 24/11/24 08:10 Warminster to Swindon due 09:02 will be cancelled. This is due to a shortage of train crew. Sun, 24 November 09:12 Swindon to Westbury due 09:53 24/11/24 09:12 Swindon to Westbury due 09:53 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 24, 2024, 05:22:14 16:43 Frome to Swindon due 17:34
16:43 Frome to Swindon due 17:34 will be terminated at Westbury. It will no longer call at Trowbridge, Melksham, Chippenham and Swindon. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 24, 2024, 07:07:17 Quote 10:58 Weymouth to Swindon due 13:22 10:58 Weymouth to Swindon due 13:22 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 24, 2024, 09:09:02 14:22 Frome to Swindon due 15:34
14:22 Frome to Swindon due 15:34 will be cancelled. This is due to a shortage of train crew. 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 24, 2024, 09:29:15 14:22 Frome to Swindon due 15:34 14:22 Frome to Swindon due 15:34 will be cancelled. This is due to a shortage of train crew. 15:44 Swindon to Frome due 16:38 15:44 Swindon to Frome due 16:38 will be cancelled. This is due to a shortage of train crew. Gonna be one of those days on which we look back and take a history from one of the data logging sites to see what actually happened. What a fine way (not) to run a railway. I caught the 08:02 from Melksham yesterday, changed at Chippenham and on to Bristol. Back from Bristol mid-afternoon; save myself a very long wait at Chippenham or Trowbridge by changing to the bus at Bath, which also comes closer to home though not - after the 15:15 bus from Bath - to the stop on the pavement outside the house next to us. Melksham Station - unmanned Train - ticket checked by train manager Chippenham - 2 dispatch staff + 2 on the gateline that I could see On train - announcement of refreshments (and I could have done with a coffee) but no trolley or staff appeared Bristol Temple Meads - Only one gateline open with around 4 staff on it. ---- return journey Bristol - Only one gateline open with around 4 staff on it Caught train to Bath arrived ex Weston and 4 passenger facing staff (2 x managers + 2 x ?) boarded Bath Spa - at least 2 dispatch staff plus at least 3 on the gateline Are there enough staff around, but perhaps not doing the right jobs? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 24, 2024, 12:18:17 Quote 10:58 Weymouth to Swindon due 13:22 will be cancelled. This is due to a shortage of train crew. Further Information Customers are requested to check the stations Onward Travel Information poster and wait for replacement road transport at the designated stop. Customers are advised that the replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop. RRS confirmed for 11.00am from Weymouth to Westbury. RRS confirmed for 12.37am from Westbury to Swindon. Good. Sorta. I suspect the 12:37 from Westbury will leave before the 11:00 from Weymouth arrives, mind. The whole solution would seem to be to have more available train (drivers and TMs) and not have to employ so many bus (drivers). Oh - and it would be just one train and not two buses! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 24, 2024, 15:30:40 13:42 Swindon to Weymouth due 15:57
13:42 Swindon to Weymouth due 15:57 will be started from Westbury and terminated at Yeovil Pen Mill. It will no longer call at Swindon, Chippenham, Melksham, Trowbridge, Thornford, Yetminster, Chetnole, Maiden Newton, Dorchester West, Upwey and Weymouth. This is due to heavy rain flooding the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 24, 2024, 15:45:17 13:42 Swindon to Weymouth due 15:57 13:42 Swindon to Weymouth due 15:57 will be started from Westbury and terminated at Yeovil Pen Mill. It will no longer call at Swindon, Chippenham, Melksham, Trowbridge, Thornford, Yetminster, Chetnole, Maiden Newton, Dorchester West, Upwey and Weymouth. This is due to heavy rain flooding the railway. Getting complicated Quote Cancellations to services between Westbury and Weymouth Due to a tree blocking the railway between Westbury and Weymouth all lines are blocked. Train services running to and from these stations will be cancelled or delayed. Disruption is expected until 18:00 24/11. Customer Advice Due to a fallen tree which blocked the line at Yeovil Pen Mill earlier today, the line is currently block between Westbury to Weymouth. This is so a train can check the route, before the line can fully re-open to passenger trains. Quote Due to heavy rain flooding the railway between Swindon and Bristol Parkway the line is closed. -Train services running through these stations will be diverted. Disruption is expected until the end of the day. Customer Advice - We're sorry for the delay to your journey. - Flooding, caused by heavy rain, has meant Network Rail have had to close the line between Swindon and Bristol Parkway. This will affect our services between London Paddington and South Wales, in both directions. Trains will use an alternative route, but this will extend journey times by around 20 minutes. - We will update this message with more information when we have it. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 24, 2024, 19:44:35 There has been 1.75 inches of rain since midnight in Swindon (2 inches in the last 24 hours) - and it is still raining.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on November 24, 2024, 19:49:51 It's been raining steadily here in Nailsea for the past 48 hours - and, no, I haven't ventured outside just to measure it. ::)
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 24, 2024, 19:57:20 It's been raining steadily here in Nailsea for the past 48 hours - and, no, I haven't ventured outside just to measure it. ::) I'm seeing report of flooding outside The Bear here. Wondering if I should go down there, stick my nose in when there's nothing I can do like a councillor, or let the those who can help do something. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on November 24, 2024, 20:43:37 You could pop down to the station to see the (presumably) IET forming a Swindon-Bristol special, via Westbury. Currentl "bang line" between Wootton Bassett Jn and Chippenham.
Not stopping at Melksham. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 24, 2024, 21:15:31 You could pop down to the station to see the (presumably) IET forming a Swindon-Bristol special, via Westbury. Currentl "bang line" between Wootton Bassett Jn and Chippenham. Not stopping at Melksham. Probably get drenched by the bow wave! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on November 24, 2024, 21:53:47 Melksham has a local issue - something called the Clackers Brook rather going for it - it's already exceeded its 'Highest ever'...
Mark https://check-for-flooding.service.gov.uk/station/9279 (https://check-for-flooding.service.gov.uk/station/9279) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 24, 2024, 22:16:38 Melksham has a local issue - something called the Clackers Brook rather going for it - it's already exceeded its 'Highest ever'... Mark https://check-for-flooding.service.gov.uk/station/9279 (https://check-for-flooding.service.gov.uk/station/9279) Ah yes ;D - know it well. Various parties saying "something must be done" for years. It floods regularly but this sounds like a corker! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on November 25, 2024, 00:03:55 I make it 2 out of 14 services that ran today. The last five services vanished without any cancellation being recorded. Neither Journeycheck nor National Rail's disruption pages mentioned anything (apart from Journeycheck having the early notice of staffing cancellations).
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 25, 2024, 04:17:58 I make it 2 out of 14 services that ran today. The last five services vanished without any cancellation being recorded. Neither Journeycheck nor National Rail's disruption pages mentioned anything (apart from Journeycheck having the early notice of staffing cancellations). Real Time Trains confirms that - and we start today with Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be cancelled. This is due to heavy rain flooding the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 25, 2024, 08:02:13 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be terminated at Swindon. It will no longer call at Kemble, Stroud, Stonehouse, Gloucester, Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to severe weather. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 25, 2024, 13:48:56 13:15 Swindon to Westbury due 13:57
13:15 Swindon to Westbury due 13:57 has been cancelled. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 25, 2024, 18:08:34 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be cancelled. This is due to severe weather earlier today. Last Updated:25/11/2024 15:21 I looked out for that one earlier - I think this 15:21 is the first report of this cancellation. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 26, 2024, 07:39:24 Quote 07:45 Westbury to Swindon due 08:34 will be cancelled. This is due to more trains than usual needing repairs at the same time. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:26/11/2024 07:10 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Mark A on November 26, 2024, 16:50:25 Melksham has a local issue - something called the Clackers Brook rather going for it - it's already exceeded its 'Highest ever'... Mark https://check-for-flooding.service.gov.uk/station/9279 (https://check-for-flooding.service.gov.uk/station/9279) Ah yes ;D - know it well. Various parties saying "something must be done" for years. It floods regularly but this sounds like a corker! Away from the station, how is Melksham (and how are you) faring generally with water levels this time around? Mark Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 26, 2024, 18:33:14 Melksham has a local issue - something called the Clackers Brook rather going for it - it's already exceeded its 'Highest ever'... Mark https://check-for-flooding.service.gov.uk/station/9279 (https://check-for-flooding.service.gov.uk/station/9279) Ah yes ;D - know it well. Various parties saying "something must be done" for years. It floods regularly but this sounds like a corker! Away from the station, how is Melksham (and how are you) faring generally with water levels this time around? Mark We (Lisa and Graham, Lulu and Lightning) are fine; we are not on the flood plain though - through the town centre the main road on the A3102 was flooded in 3 place and the road to Bradford-on-Avon too. Businesses flooded and into the ground floor of a handful of homes. Anyone who has been to Melksham by train will have walked past past Lidl (flooded), over the river and up past The Bear (flooded) which are two of the scenes. I had a chat with our MP's local agent last night and she assured me that no-one has flooded out of their home - however, today we got a phone call from our deputy clerk that there was a family who had had to sleep in their car last night, and had come in to ask for help in finding emergency accommodation as their landlord hadn't been much help. The town was not as prepared as it should have been. (https://www.wellho.info/pix/wetmelk2.jpg) (https://www.wellho.info/pix/wetmelk1.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 27, 2024, 09:13:27 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will call additionally at Dilton Marsh. This is due to a tree blocking the railway. IMHO it should call there every day. It took 8 minutes as scheduled from Warminster (2 minutes late) to Westbury, including the extra stop. It was then delayed at Westbury by 18 minutes and appears to have been further delayed beyond, out of path and 28 minutes late by Gloucester. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 27, 2024, 12:07:48 Quote 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to heavy rain flooding the railway. And which floods are those? ;D This is the return trip that seems to be interworked with long distance crews, perhaps as a route learner, and seems to get cancelled far too often even when the line itself is fully operational. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 28, 2024, 06:12:21 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 has been delayed at Gloucester and is now 7 minutes late. This is due to heavy rain flooding the railway. Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will no longer call at Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 28, 2024, 11:48:54 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will no longer call at Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Looks like that one is re-instated but Quote 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:28/11/2024 11:23 Late cancellation (wasn't listed earlier!) of the busiest train of the day, no alternative suggested. You guessed it - GWR ain't got enough appropriate staff available to drive and manage all their trains, and they've chosen to take out this round trip from Westbury to Swindon, which is probably much easier for them planning wise than other options, but leaves much longer gaps than almost any other cancellation would. Asking people what they want ... https://www.facebook.com/groups/2744131015894810/posts/3409265469381358/ Quote Trains that actually run and buses put on if they are cancelled. I've had to pick up members of family and friends on a number of occasions because trains have been cancelled part way through their journey home and they would've been stranded as no buses put on Quote I never use trains from Melksham now [snip] I always get a bus to Chippenham or bath and catch a train from there ... I lost count how many times Melksham trains have ruined our days out ... Are GWR intentionally selecting the Melksham line - already with a thin service - to push to the point that people won't use it? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 29, 2024, 06:06:50 12:17 Westbury to Swindon due 12:59
12:17 Westbury to Swindon due 12:59 will be cancelled. This is due to a shortage of train crew. 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a shortage of train crew. 14:18 Westbury to Swindon due 15:00 14:18 Westbury to Swindon due 15:00 will be cancelled. This is due to a shortage of train crew. 15:15 Swindon to Westbury due 15:59 15:15 Swindon to Westbury due 15:59 will be cancelled. This is due to a shortage of train crew. 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. 17:35 Swindon to Westbury due 18:17 17:35 Swindon to Westbury due 18:17 will be cancelled. This is due to a shortage of train crew. 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to a shortage of train crew 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 29, 2024, 07:31:22 12:17 Westbury to Swindon due 12:59 will be cancelled. 13:15 Swindon to Westbury due 13:57 will be cancelled. 14:18 Westbury to Swindon due 15:00 will be cancelled. 15:15 Swindon to Westbury due 15:59 will be cancelled. 16:23 Westbury to Swindon due 17:05 will be cancelled. 17:35 Swindon to Westbury due 18:17 will be cancelled. 21:16 Westbury to Swindon due 21:58 will be cancelled. 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew I despair. Could there be any connection here with more staff being needed to run extra trains tomorrow for the Bath Christmas Market, and resources / rotas / overtime availability being moved around to have staff for them? What sort of business lets downs its regular bread and butter customers for the special ones who use it just once a year? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on November 29, 2024, 11:09:54 I despair. Could there be any connection here with more staff being needed to run extra trains tomorrow for the Bath Christmas Market, and resources / rotas / overtime availability being moved around to have staff for them? What sort of business lets downs its regular bread and butter customers for the special ones who use it just once a year? With no incentives tomorrow that I know of, I can't see any situation, from a resources/rotas/overtime perspective, where planning for additional trains tomorrow would affect services today. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 29, 2024, 11:24:00 Alternative arrangements have now appeared on Journeycheck for the cancelled 12:17. Hopefully similar will follow for the others.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on November 29, 2024, 15:56:01 I despair. Could there be any connection here with more staff being needed to run extra trains tomorrow for the Bath Christmas Market, and resources / rotas / overtime availability being moved around to have staff for them? What sort of business lets downs its regular bread and butter customers for the special ones who use it just once a year? With no incentives tomorrow that I know of, I can't see any situation, from a resources/rotas/overtime perspective, where planning for additional trains tomorrow would affect services today. I suspect the OP was asking whether the operator might sacrifice certain services to =ensure sufficient roster available for the additional Bath services? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 29, 2024, 17:36:49 I despair. Could there be any connection here with more staff being needed to run extra trains tomorrow for the Bath Christmas Market, and resources / rotas / overtime availability being moved around to have staff for them? What sort of business lets downs its regular bread and butter customers for the special ones who use it just once a year? With no incentives tomorrow that I know of, I can't see any situation, from a resources/rotas/overtime perspective, where planning for additional trains tomorrow would affect services today. I suspect the OP was asking whether the operator might sacrifice certain services to ensure sufficient roster available for the additional Bath services? Indeed. From personal experience of scheduling a limited number of staff, we would plan shifts to have more people working on the busier days at the expense of having a smaller team the day just before or just after. On a staff base already stretched that would have been a problem, but if we hadn't been able to cover everything, staffing for the busiest day could, potentially' have enforced a cutting of hotel services on the day before or after. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on November 29, 2024, 19:41:44 One of the few services not cancelled, the 18:37 Westbury-Swindon, has been rerouted via Bathampton, not serving Melksham. Anyone know why? - there's nothing on Journeycheck.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 29, 2024, 20:24:28 One of the few services not cancelled, the 18:37 Westbury-Swindon, has been rerouted via Bathampton, not serving Melksham. Anyone know why? - there's nothing on Journeycheck. Looks like it was late off Westbury, then took a long time from Trowbridge to passing Bradford Junction. Can't see anything else on the single line but it's as if there was. Something else diverted through? Points failure? Train hijacked by someone who neededmto get home to Freshford? Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on November 29, 2024, 20:36:17 Partial points failure at Bradford Junction. Signaller can only route trains towards Bradford-on-Avon.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: IndustryInsider on November 29, 2024, 21:06:10 I despair. Could there be any connection here with more staff being needed to run extra trains tomorrow for the Bath Christmas Market, and resources / rotas / overtime availability being moved around to have staff for them? What sort of business lets downs its regular bread and butter customers for the special ones who use it just once a year? With no incentives tomorrow that I know of, I can't see any situation, from a resources/rotas/overtime perspective, where planning for additional trains tomorrow would affect services today. I suspect the OP was asking whether the operator might sacrifice certain services to ensure sufficient roster available for the additional Bath services? Indeed. From personal experience of scheduling a limited number of staff, we would plan shifts to have more people working on the busier days at the expense of having a smaller team the day just before or just after. On a staff base already stretched that would have been a problem, but if we hadn't been able to cover everything, staffing for the busiest day could, potentially' have enforced a cutting of hotel services on the day before or after. Understand completely from a small business perspective, but that’s not the way driver/TM rostering works. If there is an uncovered shift on the Friday and there is a volunteer to work an additional shift then they will get that uncovered shift regardless of how the situation is looking the following day (and subject to them not being in breach of the four Hidden regulations). You are probably going to get more volunteers for a Friday than a Saturday as an average anyway, but at the moment, for the reasons documented, there are fewer volunteers across the board. There might well be some juggling around tomorrow in order to cover the Bath extras, and that might be at the expense of TransWilts services, but that’s a different thing. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 30, 2024, 05:27:56 07:45 Westbury to Swindon due 08:28
07:45 Westbury to Swindon due 08:28 will be cancelled. This is due to a shortage of train crew 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 30, 2024, 05:45:21 07:45 Westbury to Swindon due 08:28 07:45 Westbury to Swindon due 08:28 will be cancelled. This is due to a shortage of train crew 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to a shortage of train crew. Ah, but ... Quote 07:45 Westbury to Swindon due 08:28 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be reinstated and will now run as scheduled. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 30, 2024, 06:23:12 07:45 Westbury to Swindon due 08:28 07:45 Westbury to Swindon due 08:28 will be cancelled. This is due to a shortage of train crew 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be cancelled. This is due to a shortage of train crew. Ah, but ... Quote 07:45 Westbury to Swindon due 08:28 08:45 Swindon to Westbury due 09:26 08:45 Swindon to Westbury due 09:26 will be reinstated and will now run as scheduled. The miracle of Melksham! :) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 30, 2024, 06:33:02 The miracle of Melksham! :) I would rather suspect that it's just that we highlight the line, and that the JourneyCheck system is a poor crystal ball. There's no "check back - we may have to cancel this" flag for the public during the scrambling around (colloquial term) for staff to run a train. But I'm not sure what difference that would make to Jo Public / whether the publication of another layer of data would simply confuse the picture and lead to more questions. The real solution is to employ people for when and where they are needed, on terms they want to work / be there. It's called Utopia and at times it feels - in Shrek terms - far far away. Seeing how many cliches I can get in one paragraph, I often feel like a child asking "are we nearly there" and getting platitudes back to reassure me when, no, we are nowhere near there at present. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 30, 2024, 08:35:10 Quote 12:17 Westbury to Swindon due 13:01 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 30, 2024, 08:41:35 Quote 12:17 Westbury to Swindon due 13:01 13:13 Swindon to Westbury due 13:55 13:13 Swindon to Westbury due 13:55 will be cancelled. This is due to a shortage of train crew. That train is usually staffed by long distance drivers and train managers off the 10:35 Paddington to Paignton which is also cancelled! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on November 30, 2024, 09:05:52 Oh dear. The miracle didn't last long. 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew. 15:14 Swindon to Westbury due 15:57 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew. 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on November 30, 2024, 09:13:37 Oh dear. The miracle didn't last long. 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew. 15:14 Swindon to Westbury due 15:57 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew. 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. That may not be all. A study of the Real Time Trains departures from MKM for today currently shows that after the 11:31 to Westbury has left, the next service that has a specific train allotted to it is the 20:25 to Swindon https://www.realtimetrains.co.uk/search/detailed/gb-nr:MKM/2024-11-30/0000-2359?stp=WVS&show=passenger&order=wtt (https://www.realtimetrains.co.uk/search/detailed/gb-nr:MKM/2024-11-30/0000-2359?stp=WVS&show=passenger&order=wtt) Faresaver may be busy this afternoon…. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 30, 2024, 10:13:43 Oh dear. The miracle didn't last long. 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew. 15:14 Swindon to Westbury due 15:57 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew. 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. That may not be all. A study of the Real Time Trains departures from MKM for today currently shows that after the 11:31 to Westbury has left, the next service that has a specific train allotted to it is the 20:25 to Swindon https://www.realtimetrains.co.uk/search/detailed/gb-nr:MKM/2024-11-30/0000-2359?stp=WVS&show=passenger&order=wtt (https://www.realtimetrains.co.uk/search/detailed/gb-nr:MKM/2024-11-30/0000-2359?stp=WVS&show=passenger&order=wtt) Faresaver may be busy this afternoon…. Thanks to Peter, Paul and Mary (https://genius.com/Peter-paul-and-mary-where-have-all-the-flowers-gone-lyrics) - on biodiversity, gender equality, war, an looking after your loyal year-round customer base Where have all the flowers gone? Long time passing Where have all the flowers gone? Long time ago Where have all the flowers gone? Young girls have picked them, every one Oh, when will they ever learn? Oh, when will they ever learn? Where have all the young girls gone? Long time passing Where have all the young girls gone? Long time ago Where have all the young girls gone? Gone for husbands, every one Oh, when will they ever learn? Oh, when will they ever learn? Where have all the husbands gone? Long time passing Where have all the husbands gone? Long time ago Where have all the husbands gone? Gone for soldiers, every one Oh, when will they ever learn? Oh, when will they ever learn? Where have all the train crew gone? Long time passing Where have all the train crew gone? Long time ago Where have all the train crew gone? Gone to market, every one Oh, when will they ever learn? Oh, when will they ever learn? (https://www.wellho.info/pix/thattg30.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on November 30, 2024, 20:25:10 Quote Sun, 1 December 08:10 Warminster to Swindon due 09:02 Sun, 1 December 09:12 Swindon to Westbury due 09:53 Sun, 1 December 10:46 Westbury to Swindon due 11:34 Sun, 1 December 11:44 Swindon to Westbury due 12:26 Sun, 1 December 14:22 Frome to Swindon due 15:33 Sun, 1 December 15:44 Swindon to Frome due 16:38 This is due to a shortage of train crew. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:30/11/2024 20:01 Quote Sun, 1 December 13:42 Swindon to Weymouth due 15:57 01/12/24 13:42 Swindon to Weymouth due 15:57 will be terminated at Westbury. It will no longer call at Frome, Bruton, Castle Cary, Yeovil Pen Mill, Thornford, Yetminster, Chetnole, Maiden Newton, Dorchester West, Upwey and Weymouth. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 01, 2024, 08:20:01 Quote Sun, 1 December 08:10 Warminster to Swindon due 09:02 Sun, 1 December 09:12 Swindon to Westbury due 09:53 Sun, 1 December 10:46 Westbury to Swindon due 11:34 Sun, 1 December 11:44 Swindon to Westbury due 12:26 Sun, 1 December 14:22 Frome to Swindon due 15:33 Sun, 1 December 15:44 Swindon to Frome due 16:38 This is due to a shortage of train crew. Further Information If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:30/11/2024 20:01 Quote Sun, 1 December 13:42 Swindon to Weymouth due 15:57 01/12/24 13:42 Swindon to Weymouth due 15:57 will be terminated at Westbury. It will no longer call at Frome, Bruton, Castle Cary, Yeovil Pen Mill, Thornford, Yetminster, Chetnole, Maiden Newton, Dorchester West, Upwey and Weymouth. This is due to a shortage of train crew. 20:38 Westbury to Swindon due 21:23 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 02, 2024, 18:17:28 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 has been delayed at Gloucester and is now 15 minutes late. This is due to train crew being delayed. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 03, 2024, 06:14:51 Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will no longer call at Dilton Marsh. This is due to urgent repairs to the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 03, 2024, 09:58:25 Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 was terminated at Gloucester. It will no longer call at Cheltenham Spa, Ashchurch For Tewkesbury, Worcester Shrub Hill and Worcester Foregate Street. This is due to a fault with the signalling system. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 03, 2024, 22:23:41 Quote 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a passenger being taken ill on this train. Further Information Last Updated:03/12/2024 21:45 And this is the sort of situation in which it can be perfectly reasonable and indeed right to cancel a train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on December 03, 2024, 22:26:09 It is interesting Realtimetrains puts the cause down as "disorder".
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 03, 2024, 22:34:42 It is interesting Realtimetrains puts the cause down as "disorder". Hmmm ... hard to know and rare enough to wish appreciate it's just one of those rare things where passengers need sorting out at the detriment of the train running. Be they unwell because of a regular illness, or because they've been assaulted by someone else or from the effects of imbibing too much of something. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 04, 2024, 07:04:44 Quote 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a passenger being taken ill on this train. Further Information Last Updated:03/12/2024 21:45 And this is the sort of situation in which it can be perfectly reasonable and indeed right to cancel a train. ...........as long as contingency plans are robust enough to allow alternatives to be put in place rapidly to prevent other customers being stranded. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 05, 2024, 07:05:57 Update at 06:41
Quote Delays to services between Bath Spa and Westbury Following a safety inspection of the track between Bath Spa and Westbury some lines have now reopened. Train services running through these stations may be delayed. Disruption is expected until the end of the day. Customer Advice Due to an earlier tree blocking the line at Bradford on Avon, the line has just re-opened. Quote 07:45 Westbury to Swindon due 08:34 07:45 Westbury to Swindon due 08:34 will be starting late from Westbury. This is due to a tree blocking the railway. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 05, 2024, 07:41:52 Quote 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a passenger being taken ill on this train. Further Information Last Updated:03/12/2024 21:45 And this is the sort of situation in which it can be perfectly reasonable and indeed right to cancel a train. ...........as long as contingency plans are robust enough to allow alternatives to be put in place rapidly to prevent other customers being stranded. TOTAL agreement. With cancellations reduced to a sensible rate, people would be far more inclined to put themselves out to helpnget stranded passengers to their homes/destinations in the circumstances. Be that a member of staff staying on an extra hour, or a taxi driver taking a fare that took him out of area. And contingencies could be "allowed" to be more expensive to the railway when called into use, because the number of time they're used should be so much lower. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 05, 2024, 21:13:44 Quote 20:06 Westbury to Cheltenham Spa due 22:05 20:06 Westbury to Cheltenham Spa due 22:05 will be terminated at Gloucester. It will no longer call at Cheltenham Spa. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 06, 2024, 22:07:07 Quote 21:33 Westbury to Salisbury due 22:05 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 07, 2024, 05:44:53 Saturday - the new Sunday
Quote 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:57 16:23 Westbury to Swindon due 17:05 18:35 Westbury to Swindon due 19:25 19:44 Swindon to Westbury due 20:25 20:08 Westbury to Swindon due 20:54 21:10 Swindon to Westbury due 21:52 will be cancelled. This is due to a shortage of train crew. I know it's a bit breezy out there are I kinda expected "because of severe weather" as it is on the huge number of cancellations on the Cornish branches. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 07, 2024, 07:14:27 350 cancellations across the GWR area - understandable in the weather.
Quote Cancellations to services between Par and Newquay Cancellations to services between Exeter St Davids and Okehampton Cancellations to services between Truro and Falmouth Docks Cancellations to services between Cardiff Central and Carmarthen Cancellations to services between Plymouth and Penzance Cancellations to services between Exeter St Davids and Barnstaple Cancellations to services between Plymouth and Gunnislake Cancellations to services between Liskeard and Looe Cancellations to services between St Erth and St Ives Cancellations to services between Hereford and Worcester Foregate Street Ironic that the Swindon to Westbury service is NOT listed ... our cancellation are staff shortages! Of course there are plenty of drivers not driving and train managers not train managing in those other places ... but there's no way that in this complex world of specialisation that a cancelled service driver at Cardiff can hop over a couple of stops (Newport and Bristol Parkway) to Swindon and drive our train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 07, 2024, 09:31:47 Cancellations to services between Westbury and Swindon via Melksham
Due to severe weather at Westbury all lines are closed. Disruption is expected until 14:00 07/12. Train services between Westbury and Swindon via Melksham will be cancelled. Customer Advice The station roof at Westbury has incurred significant damage from Storm Darragh, and is not safe to keep Westbury station open; therefore WESTBURY STATION IS CLOSED! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 07, 2024, 18:57:41 Looks like a wipe out on the Transwilts tomorrow, with no replacement road options on offer....
Cancellations to services between Westbury and Swindon via Melksham Due to severe weather at Westbury all lines are closed. Disruption is expected until the end of the day. Train services between Westbury and Swindon via Melksham will be cancelled. Customer Advice Westbury station has been closed as a safety precaution, and trains are unable to call there. This is unlikely to be resolved until end of the day Sunday 8th December 2024. No Rail Replacement road services will operate between Westbury and Swindon. Operators have advised that due to dangerous conditions they are unable to provide an alternative service. Passengers are advised not to travel, road transport will not be provided. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 07, 2024, 19:45:00 No Rail Replacement road services will operate between Westbury and Swindon. Operators have advised that due to dangerous conditions they are unable to provide an alternative service. Eh? In Melksham at the centre of that line, where I live, buses were all suspeneded this morning but services 271 and 272 resumed at lunch time, and service 273 (evenings and Sundays) is running now. And I would be surprised if Sunday's x34 does not run. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 08, 2024, 05:28:32 No trains today, and no rail replacement buses or taxis either.
Quote Cancellations to services between Westbury and Swindon via Melksham Due to severe weather at Westbury all lines are closed. Disruption is expected until the end of the day. Train services between Westbury and Swindon via Melksham will be cancelled. Customer Advice Westbury station has been closed as a safety precaution, and trains are unable to call there. This is unlikely to be resolved until end of the day Sunday 8th December 2024. No Rail Replacement road services will operate between Westbury and Swindon. Operators have advised that due to dangerous conditions they are unable to provide an alternative service. Passengers are advised not to travel, road transport will not be provided. Disruption on Saturday 7th December 2024 and Sunday 8th December 2024 Following red and amber weather warnings in relation to Storm Darragh on parts of our network, we are advising customers to change their plans if possible this weekend. Strong winds mean speed restrictions will be in place across the network, increasing journey times. Fallen trees and other debris may also impact services. - Ticket Easement; Customers with tickets for travel on GWR services on Saturday 7th and Sunday 8th December can be used on Monday 9th December. If you no longer wish to travel this weekend you can claim a full refund at GWR.com/help-and-support/refunds. Further Information An update will follow within the next 2 hours. If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:08/12/2024 04:18 Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 08, 2024, 08:50:43 Quote No Rail Replacement road services will operate between Westbury and Swindon. Operators have advised that due to dangerous conditions they are unable to provide an alternative service. Last Updated:08/12/2024 04:18 Faresaver, however, have planned normal services out on the x34 (Chippenham - Melksham - Trowbridge) and 273 (Devizes - Melksham - Bath) and 231 (Chippenham - Corsham - Bath). Which operators did GWR talk to / who gave them this advice? Is it far cheaper and easier just to abandon any attempt to provide public transport? Why no ticket acceptance in place? (https://www.wellho.info/pix/oops2024120802.jpg) (https://www.wellho.info/pix/oops2024120801.jpg) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 08, 2024, 11:04:46 Due to severe weather at Westbury all lines are closed. Disruption is expected until the end of the day. Train services between Westbury and Swindon via Melksham will be cancelled. Customer Advice Westbury station has been closed as a safety precaution, and trains are unable to call there. This will not be fixed until Monday 9th December at the earliest. We are in the process of requesting road transport for this route. Details will follow once this is in place. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 08, 2024, 14:58:19 Looks like this will continue into the week..................
Cancellations to services between Westbury and Swindon via Melksham Due to severe weather at Westbury all lines are closed. Disruption is expected until the end of the day on 09/12/24. Train services between Westbury and Swindon via Melksham will be cancelled. Customer Advice Westbury station has been closed as a safety precaution, and trains are unable to call there. This will not be fixed until Monday 9th December at the earliest. Limited road transport is operating in place of several services. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on December 08, 2024, 15:09:51 There is a similar mention about limited road transport in connection with the Chippenham closure.
Quote For customers arriving at Chippenham, LIMITED road transport is in operation for customers making local journeys towards Bath Spa, Swindon, Melksham, and Westbury. There is also limited ticket acceptance Quote Stagecoach route 55: Swindon (Bus Station), Chippenham (Station) are conveying passengers via any reasonable route until further notice. Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 08, 2024, 15:18:10 There is a similar mention about limited road transport in connection with the Chippenham closure. Quote For customers arriving at Chippenham, LIMITED road transport is in operation for customers making local journeys towards Bath Spa, Swindon, Melksham, and Westbury. There is also limited ticket acceptance Quote Stagecoach route 55: Swindon (Bus Station), Chippenham (Station) are conveying passengers via any reasonable route until further notice. Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys. Oh dear ... so from Bath you travel through Chippenham to get to Swindon then double back. Happy days? Funnily enough the 231 bus runs from Bath to Melksham - but as that's not run by First's big bus company friends, no arrangements or mention in place. Quote Customers requiring Chippenham are advised to travel to Swindon, where road transport will be available. If travelling from Bristol Temple Meads or Bath Spa, please board a London Paddington bound service and change at Swindon. For customers travelling from London Paddington or Reading, please alight at Swindon for transport. Please also be advised that due to availability, there may be a waiting time of up to 30 minutes at Swindon for road transport. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 09, 2024, 05:43:04 It appears that both Chippenham and Westbury are re-opened this morning - a big "Thank You" to everyone involved; it was not pleasant weather to be out in.
Quote 05:11 Gloucester to Southampton Central due 08:07 05:11 Gloucester to Southampton Central due 08:07 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster, Salisbury, Romsey and Southampton Central. This is due to a shortage of train crew. Back to the "old" problems then ... and on the shoulder of the weekend shutdown a few "shortage of train crew"s are more forgivable that on a normal Sunday ... or Saturday ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 09, 2024, 09:23:46 Quote 12:17 Westbury to Swindon due 12:59 13:15 Swindon to Westbury due 13:57 13:15 Swindon to Westbury due 13:57 will be cancelled. This is due to a shortage of train crew. Usual pair cancelled - staffed off the London to Paignton service and if anything goes wrong - oops ... Never mind there will be another train along 2 hours later, or (if you are not headed to / from Melksham) you can travel via Bath Spa, for which the online booking engine will charge you more than twice as much. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 09, 2024, 17:23:11 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on December 09, 2024, 18:19:11 Presumably missing a guard. Unit is running empty from Gloucester.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 09, 2024, 22:27:39 Quote 22:31 Swindon to Westbury due 23:12 An additional train service has been planned to operate as shown 22:31 Swindon to Westbury due 23:12. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 11, 2024, 05:25:55 Quote 07:52 Westbury to Swindon due 08:36 07:52 Westbury to Swindon due 08:36 will be cancelled. This is due to a shortage of train crew. Due to engineering works on the Berks and Hants, 16 out of 18 local trains are already cancelled this week due to the line being taken over by semi fast services from further west to London. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 11, 2024, 11:28:08 Quote 16:23 Westbury to Swindon due 17:07 An additional train service has been planned to operate as shown 16:23 Westbury to Swindon due 17:07. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 12, 2024, 09:26:48 Quote 17:45 Swindon to Westbury due 18:29 17:45 Swindon to Westbury due 18:29 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 13, 2024, 06:05:17 14:18 Westbury to Swindon due 15:00
14:18 Westbury to Swindon due 15:00 will be cancelled. This is due to a shortage of train crew. 15:15 Swindon to Westbury due 15:59 15:15 Swindon to Westbury due 15:59 will be cancelled. This is due to a shortage of train crew Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 13, 2024, 08:25:02 Quote 18:37 Westbury to Swindon due 19:21 20:14 Swindon to Westbury due 20:58 21:16 Westbury to Swindon due 21:58 22:31 Swindon to Westbury due 23:12 22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 14, 2024, 05:12:43 14:19 Westbury to Swindon due 15:01
14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew 15:14 Swindon to Westbury due 15:57 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew 16:23 Westbury to Swindon due 17:05 16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to a shortage of train crew. 17:35 Swindon to Westbury due 18:18 17:35 Swindon to Westbury due 18:18 will be cancelled. This is due to a shortage of train crew. 18:35 Westbury to Swindon due 19:25 18:35 Westbury to Swindon due 19:25 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 14, 2024, 09:20:46 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew 15:14 Swindon to Westbury due 15:57 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew And sadly more to be added ... Quote 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:57 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:25 18:35 Westbury to Swindon due 19:25 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 14, 2024, 09:37:47 14:19 Westbury to Swindon due 15:01 14:19 Westbury to Swindon due 15:01 will be cancelled. This is due to a shortage of train crew 15:14 Swindon to Westbury due 15:57 15:14 Swindon to Westbury due 15:57 will be cancelled. This is due to a shortage of train crew And sadly more to be added ... Quote 14:19 Westbury to Swindon due 15:01 15:14 Swindon to Westbury due 15:57 16:23 Westbury to Swindon due 17:05 17:35 Swindon to Westbury due 18:18 18:35 Westbury to Swindon due 19:25 18:35 Westbury to Swindon due 19:25 will be cancelled. This is due to a shortage of train crew. .....and another 19:44 Swindon to Westbury due 20:25 19:44 Swindon to Westbury due 20:25 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Phil on December 14, 2024, 13:40:05 This is a completely unusable service now. I live in Melksham. Yesterday I wanted to go to Bristol to attend a meeting at the old Bristol & Exeter building at Temple Meads. The timings of the Melksham trains fitted in with my requirement, but I was too scared to use them as it was important that I got there on time (and ideally home again) (preferably on the same day)
So I drove to Westbury. Cheaper parking than Chippenham, plenty of parking spaces compared to Bradford on Avon, and less chance of my car being jacked up on bricks when I got back had I parked it in Trowbridge. What a stupid, illogical, untenable position to find myself in though, (a) having to drive at all, and (b) having to drive ten miles south in order to travel twenty five miles west. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 14, 2024, 16:40:10 Quote Sun, 15 December 08:16 Westbury to Swindon due 08:58 Sun, 15 December 09:08 Swindon to Westbury due 09:49 Sun, 15 December 10:38 Weymouth to Swindon due 13:03 15/12/24 10:38 Weymouth to Swindon due 13:03 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 15, 2024, 13:11:17 Quote 21:34 Swindon to Westbury due 22:16 21:34 Swindon to Westbury due 22:16 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 15, 2024, 14:36:25 13:32 Swindon to Weymouth due 15:46 13:32 Swindon to Weymouth due 15:46 has been cancelled. This is due to a shortage of train crew. 20:38 Westbury to Swindon due 21:23 20:38 Westbury to Swindon due 21:23 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 16, 2024, 04:34:10 05:11 Gloucester to Southampton Central due 08:09
05:11 Gloucester to Southampton Central due 08:09 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 16, 2024, 05:34:42 05:11 Gloucester to Southampton Central due 08:09 05:11 Gloucester to Southampton Central due 08:09 will be started from Westbury. It will no longer call at Gloucester, Stonehouse, Stroud, Kemble, Swindon, Chippenham, Melksham and Trowbridge. This is due to a shortage of train crew. and Quote 06:35 Salisbury to Worcester Foregate Street due 09:47 06:35 Salisbury to Worcester Foregate Street due 09:47 will be started from Swindon. It will no longer call at Salisbury, Warminster, Westbury, Trowbridge, Melksham and Chippenham. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 16, 2024, 08:45:01 Quote 13:14 Swindon to Westbury due 13:57 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: brooklea on December 16, 2024, 10:04:41 Quote 13:14 Swindon to Westbury due 13:57 21:16 Westbury to Swindon due 21:58 21:16 Westbury to Swindon due 21:58 will be cancelled. This is due to a shortage of train crew. It wouldn’t surprise me if the 13:15 runs from Swindon (train 2M26), and the last train of the day from Swindon, the 22:31 to Westbury (train 2M36) ends up being cancelled. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 16, 2024, 12:06:18 Cancellations to services between Swindon and Westbury via Melksham
Due to a fault with the signalling system at Swindon all lines are blocked. Disruption is expected until 13:30 16/12. Train services between Swindon and Westbury via Melksham may be cancelled or delayed. Customer Advice A major signal outage in the Swindon area is afecting our ability to run a train service. No trains can currently move through the area, and further trains are likely to be cancelled. Specilaist teams are on site, but are currently unable to resolve the problem. We are working on alternatives, but this is likely to take time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 16, 2024, 17:30:58 Quote 17:35 Swindon to Westbury due 18:19 17:35 Swindon to Westbury due 18:19 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: bobm on December 16, 2024, 17:46:25 The 16:23 from Westbury was also cancelled. It was at the platform waiting for a guard but with them still half an hour away it was cancelled at around 16:30.
Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 16, 2024, 20:10:58 22:31 Swindon to Westbury due 23:12
22:31 Swindon to Westbury due 23:12 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 17, 2024, 12:45:03 Quote 10:35 London Paddington to Exeter St Davids due 13:07 10:35 London Paddington to Exeter St Davids due 13:07 is being delayed between Reading and Newbury and is now expected to be 17 minutes late. This is due to a safety inspection of the track earlier today. and so ... Quote 12:17 Westbury to Swindon due 12:59 12:17 Westbury to Swindon due 12:59 will be starting late from Westbury. This is due to train crew being delayed by service disruption. Ah - the effect of interworking of crews! At least the Swindon train is not cancelled today and in fact (and in spite of the JoruneyCheck Alert) it was within a minute from Westbury. Sharp change by the crew! Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 17, 2024, 18:59:23 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will be terminated at Westbury. It will no longer call at Dilton Marsh, Warminster and Salisbury. This is due to a fault on this train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 18, 2024, 09:24:24 05:11 Gloucester to Southampton (supposedly) via Swindon this morning
Quote This service was cancelled between Westbury and Southampton Central due to a power supply problem I wonder how many more we fail to pick up - this came to my attention later only because of the effect on a train later in the diagram Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Trowres on December 19, 2024, 00:11:39 05:11 Gloucester to Southampton (supposedly) via Swindon this morning Quote This service was cancelled between Westbury and Southampton Central due to a power supply problem I wonder how many more we fail to pick up - this came to my attention later only because of the effect on a train later in the diagram The 12:17 Westbury - Swindon was cancelled due to a problem with the traction equipment. Its return, the 13:14 from Swindon, was also cancelled: unknown cause according to RTT, or, if you prefer Journeycheck: congestion. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on December 19, 2024, 07:55:34 problem with the traction equipment. Its return, Journeycheck: congestion. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: RA on December 19, 2024, 12:01:18 The 12:17 Westbury - Swindon was cancelled due to a problem with the traction equipment. Its return, the 13:14 from Swindon, was also cancelled: unknown cause according to RTT, or, if you prefer Journeycheck: congestion. Cancelled to allow 1C78 to divert via Melksham as a freight locomotive was having issues between Reading and Theale. Yet again, a problem on that route sees the Melksham service removed. For the record, the 09:45 Westbury to Swindon and 11:05 Swindon to Westbury services can be added to the list of cancelled services on Monday 09th December. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 20, 2024, 18:47:14 Quote 17:50 Gloucester to Salisbury due 20:06 17:50 Gloucester to Salisbury due 20:06 will no longer call at Stonehouse, Stroud and Kemble. It is being delayed at Gloucester. This is due to train crew being delayed by service disruption. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 22, 2024, 07:06:10 Quote 08:06 Warminster to Swindon due 08:58 08:06 Warminster to Swindon due 08:58 will be started from Westbury. It will no longer call at Warminster and Dilton Marsh. This is due to a points failure. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 22, 2024, 09:12:49 Quote 08:06 Warminster to Swindon due 08:58 09:09 Swindon to Westbury due 09:50 10:46 Westbury to Swindon due 11:34 11:41 Swindon to Westbury due 12:22 Facilities on the 11:41 Swindon to Westbury due 12:22. Toilet facilities are not available. This is due to a fault on this train. Additional Information No toilet facilities available At least it is running for the most part (the 08:06 started from Westbury) ... lack of a toilet is far less of an issue than lack of a train. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 22, 2024, 09:30:24 Quote 08:06 Warminster to Swindon due 08:58 09:09 Swindon to Westbury due 09:50 10:46 Westbury to Swindon due 11:34 11:41 Swindon to Westbury due 12:22 Facilities on the 11:41 Swindon to Westbury due 12:22. Toilet facilities are not available. This is due to a fault on this train. Additional Information No toilet facilities available At least it is running for the most part (the 08:06 started from Westbury) ... lack of a toilet is far less of an issue than lack of a train. Sunday not in the working wee Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 23, 2024, 04:29:23 Quote 09:46 Westbury to Swindon due 10:29 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a shortage of train crew. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 23, 2024, 06:27:27 Quote 09:46 Westbury to Swindon due 10:29 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a shortage of train crew. Reinstated. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 23, 2024, 12:56:39 Quote 09:46 Westbury to Swindon due 10:29 11:05 Swindon to Westbury due 11:47 11:05 Swindon to Westbury due 11:47 will be cancelled. This is due to a shortage of train crew. Reinstated. Indeed - but not before people intending to travel were "panicking" at the cancellation. I was at Melksham station for both the 08:02 and the 10:02 departures this morning, and both picked up around 10 passengers; chatted with some of them. Although JourneyCheck was flagging up an issues with the 10:02, the display boards at the station were showing it as running and on time all the way through - but of course many savvy customers check before they look at the boards at the station, so may have given up on it. The bloke I spoke with, at the start of a long distance journey (he will be coming back during our bustitution) said he had been worrying for "an hour and a half" before the re-instatement. I wonder how many others had similar panics / notifications and made alternative re-arrangements rather than risk waiting to see if the cancellation was "real". With Christmas Day on Wednesday, I have no easy way of knowing what the loading woukd have been ... (a) if this train had not flagged up as cancelled for a while or (b) if the train service had been reliable of late. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: matth1j on December 23, 2024, 15:30:46 A bit off-topic but I was waiting at Bath for the 0747 Weston-super-Mare service last week and they were announcing it was going to terminate at Bristol. Didn't affect me as Bristol was my destination, but I imagined it would cause hassle for others.
But not long after boarding the train, presumably without any passengers who had been hoping for a trip to the seaside, it was announced that a driver had been found, and that the train would be continuing onwards as originally scheduled! I was annoyed on behalf of those who had disembarked/not boarded. (More on-topic - took the 271 bus from Melksham to Bath instead of the 0721 train via Chippenham because I no longer rate my chances of making the (unofficial) connection at Chippenham for the Weston service.) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on December 23, 2024, 15:43:06 Why would you not board though?
a) it gets you closer to where you want to go. b) Any alter train would also stop at BRI to pick you up. c) As you say, they might just continue after all Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: matth1j on December 23, 2024, 15:53:10 Why would you not board though? Fair point; probably just caused some temporary anxiety.Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on December 23, 2024, 18:03:41 Why would you not board though? a) it gets you closer to where you want to go. b) Any alter train would also stop at BRI to pick you up. c) As you say, they might just continue after all ChrisB - you, I, and most of the members here know those things and would probably take the decision to board the train to Bristol Temple Meads. Others don't have our expertise. A comparative situation ... I was at Melksham seeing people off onto the 09:10 to Weymouth for a day out and it was "announced" as terminating at Yeovil Pen Mill - station departure board and online. Lost custom because ... a) Wanted direct train for day out with kids and not messing with changes b) Fearful as to how long they would have to wait at YVP / whether they would get back later c) Didn't know if there would be an ongoing train d) Loss of time at destination Yes, it was re-instated all the way, but that was only after it had left. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: TaplowGreen on December 24, 2024, 14:59:10 16:23 Westbury to Swindon due 17:05
16:23 Westbury to Swindon due 17:05 will be cancelled. This is due to more trains than usual needing repairs at the same time. 17:35 Swindon to Westbury due 18:19 17:35 Swindon to Westbury due 18:19 will be cancelled. This is due to more trains than usual needing repairs at the same time. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 05, 2025, 06:54:25 800 follow up posts on this thread in 2024 - and THANK YOU to everyone who has helped me maintain the log. I really appreciate it and it's going to be just as important (but I hope nothing like as busy) for 2025
And for 2025, I have split off our first event of the year into a new thread at http://www.greatwesternrailway.info/29726 ... Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: GBM on January 05, 2025, 08:03:22 weblink showing error on accessing 2025 delays.
Will email error as can't attach here Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 05, 2025, 08:10:28 weblink showing error on accessing 2025 delays. Will email error as can't attach here Thanks - missing "/" in URL which I have fixed. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: ChrisB on January 05, 2025, 18:33:15 800 follow up posts on this thread in 2024 - and THANK YOU to everyone who has helped me maintain the log. I really appreciate it and it's going to be just as important (but I hope nothing like as busy) for 2025 And for 2025, I have split off our first event of the year into a new thread at http://www.greatwesternrailway.info/29726 ... Is that page what the new-look coffeeshop posts will look like? I have to say that this format is a lot clearer & less clunky. That linked page is dreadful. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 05, 2025, 20:49:46 Is that page what the new-look coffeeshop posts will look like? I have to say that this format is a lot clearer & less clunky. That linked page is dreadful. I know how personally people take the formats and grow to love those they are familiar with, Chris. I have opened a door onto opportunities and been concentrating on maintain the old functionality so far, and in doing so have left and will broadly leave the old look and feel too, though it will no longer be the only way to view content. But there is much more to come - you haven't seen anything like the finished product yet. Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: Chris from Nailsea on January 05, 2025, 21:32:42 Thanks, grahame. ;)
I have to say that I agree with ChrisB on this one: I'm a traditionalist, so I keep reverting to the original appearance of the Coffee Shop forum, as it has been since I joined it in December 2007. ;D Chris 'Luddite' from Nailsea. ::) Title: Re: 2024 - Service update and amendment log, Swindon <-> Westbury Post by: grahame on January 06, 2025, 12:45:55 Thanks, grahame. ;) I have to say that I agree with ChrisB on this one: I'm a traditionalist, so I keep reverting to the original appearance of the Coffee Shop forum, as it has been since I joined it in December 2007. ;D Chris 'Luddite' from Nailsea. ::) I knew I had it in words somewhere ... from the front page at https://www.greatwesternrailway.info ... Quote We hope you enjoy new Coffee Shop experiences and continue to be comfortable in the well established ones. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |