Great Western Coffee Shop

All across the Great Western territory => The Wider Picture in the United Kingdom => Topic started by: ChrisB on July 17, 2026, 21:22:38



Title: Rail Customer Experience Survey October 2025 - March 2026
Post by: ChrisB on July 17, 2026, 21:22:38
From Transport Focus (https://www.transportfocus.org.uk/rail-customer-experience-survey/?dm_i=4T9W,160GJ,5N63RK,5KELJ,1,0,0,0)

Quote
The Rail Customer Experience Survey (RCXS) is a new, industry-wide survey of rail passengers’ journeys. Its aim is to provide regular, robust, and consistent customer insight data to the rail industry.

This report covers the headline results from mid-October 2025 to end of March 2026.

Access the full data sets for this release
https://www.transportfocus.org.uk/rail-customer-experience-survey-full-data-sets/

Who fancies chewing the figures?


Title: Re: Rail Customer Experience Survey October 2025 - March 2026
Post by: Chris from Nailsea on July 18, 2026, 03:33:45
Erm ... I think grahame will.  ;)



This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net