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1  All across the Great Western territory / Your rights and redress / Re: FGW and Delay Repay on: July 15, 2015, 13:08:30
Great, thanks for the clarification. Looks like a while still of struggling to claim delays on my season ticket  Cry
2  All across the Great Western territory / Your rights and redress / FGW and Delay Repay on: July 07, 2015, 10:47:04
Hi all,

I couldn't find any recent information on this so thought I'd sign up and post the question directly.

I know that last year (I think) FGW▸ (First Great Western) said that they would like to adopt the delay repay compensation scheme whereby passengers can claim regardless of the cause of a delay. I also believe that all new franchises must adopt delay repay as their compensation scheme. With FGWs franchise being renewed (and I believe this extension starts lates this year) does this mean FGW will be using delay repay from later on this year?

I am sick of being unable to claim for delays as I have a season ticket and not a regular ticket so great news if they are swapping to delay repay!
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