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1  All across the Great Western territory / Across the West / Re: New Customer Information Systems on: June 15, 2011, 07:36:33
That's loopy, I can understand that sone of the first systems put in place would be incompatible but new ones! Surely given the amount of flack TOCs (Train Operating Company) get following major disruption about the lack of clear info given to passengers there would be a case for expanding the current systems to support entry of disruption information into a central system which all CIS (Customer Information System) run off?
2  All across the Great Western territory / Across the West / Re: New Customer Information Systems on: June 14, 2011, 20:09:59
Romsey Station has some contractors this week putting in new platform LED boards (looks like 2 lines and a clock). Also today they were putting up what looks like a departures board on one of the platforms (I assume there will be another on the ticket office side. Can't wait to wave bye bye to the old fuzzy departures CRT (Canal & River Trust, Critical Rail Temperature or Cathode Ray Tube, depending on context) monitors which are nearly impossible to read at the corners (the most useful bit where it says how late the FGW (First Great Western) service WILL be).
Hopefully poor speaker for the audio announcements will be replaced as well. And I hope that having the time so obviously in the platforms will encourage FGW to try and keep to it rather than always running a few (if your lucky) minutes late.
Does anyone know if the quality of the information shown on the new system will be different (i.e. will they have a new back end?) as the current one seems very inaccurate compared to those at SWT (South West Trains) stations.
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