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Great Western Coffee Shop > All across the Great Western territory > The Wider Picture in the United Kingdom > Hammersmith & City platforms closed
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Worcester_Passenger
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« on: January 27, 2012, 05:12:58 »
Checking the 'journeycheck' page first thing this morning produced the news that the underground platforms are closed 'due to lack of staff'. This'll cause some chaos this morning - but I don't ever remember seeing anything like this before.
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eightf48544
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« Reply #1 on: January 27, 2012, 10:11:07 »
That's totally unacceptable does that mean 13/14 are shut as well?
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EBrown
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« Reply #2 on: January 27, 2012, 10:22:22 »
Quote from: eightf48544 on January 27, 2012, 10:11:07
That's totally unacceptable does that mean 13/14 are shut as well?
Yes it is. What makes it worse for me is that in all my time of using the H&C line, I have only ever seen someone in the ticket office at the top of the stairs.
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IndustryInsider
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« Reply #3 on: January 27, 2012, 10:27:10 »
Quote from: EBrown on January 27, 2012, 10:22:22
Yes it is. What makes it worse for me is that in all my time of using the H&C line, I have only ever seen someone in the ticket office at the top of the stairs.

It is totally unacceptable, you're right.  That's not a ticket office though, it's where staff control the information and monitor passenger flow for platforms 15/16.  Trouble is, that area is SO busy pending the new station opening next year that adequate staff do have to be there to maintain safety.  I expect a shortage of those staff is the reason for the closure.
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« Reply #4 on: January 27, 2012, 10:32:52 »
Quote from: IndustryInsider on January 27, 2012, 10:27:10
Quote from: EBrown on January 27, 2012, 10:22:22
Yes it is. What makes it worse for me is that in all my time of using the H&C line, I have only ever seen someone in the ticket office at the top of the stairs.

It is totally unacceptable, you're right.  That's not a ticket office though, it's where staff control the information and monitor passenger flow for platforms 15/16.  Trouble is, that area is SO busy pending the new station opening next year that adequate staff do have to be there to maintain safety.  I expect a shortage of those staff is the reason for the closure.
Oops, sure that was a ticket window/help point.
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IndustryInsider
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« Reply #5 on: January 27, 2012, 10:35:18 »
Well it acts as a help point too.  Just don't try asking for a ticket though...  Wink
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eightf48544
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« Reply #6 on: January 27, 2012, 11:23:34 »
Has anyone told Boris?
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argg
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« Reply #7 on: January 27, 2012, 13:09:55 »
was all ok at 7.10
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