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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Unable to buy or collect tickets across GWR stations
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Author Topic: Unable to buy or collect tickets across GWR stations  (Read 1418 times)
grahame
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« on: June 04, 2022, 06:11:39 »
Somewhat in response to a question to me about the ticket machine at Melksham the other day, I rolled over the Journey Check section "Station Updates" a couple of minutes ago ...

Quote
Aldermaston: Ticket Vending Machine problem
Ashchurch For Tewkesbury: Ticket Vending Machine problem
Charlbury: Ticket Office Closure
Cheltenham Spa: Ticket Office Closure
Dorking Deepdene: Ticket Vending Machine problem
Exeter St Thomas: Ticket Vending Machine problem
Gloucester: Ticket Office Closure
Kemble: Ticket Office Closure
Melksham: Ticket Vending Machine problem
Midgham: Ticket Vending Machine problem
North Camp: Ticket Office Closure
Reading: Ticket Office Closure
Stonehouse: Ticket Office Closure
Stroud: Ticket Office Closure

Taunton: Ticket Office Closure
The ticket office will be closed from 19:00 on 04/06/2022 until the end of the day at Taunton station.
Additional Information
Please purchase tickets at the first opportunity to do so.
Last Updated:04/06/2022 04:00

Worle: Ticket Vending Machine problem
The ticket vending machines are out of order at Worle station.
Additional Information
Please purchase tickets at the first opportunity to do so.
Last Updated:04/06/2022 04:00

I have expanded one of each "type" of report.  Is this a normal situation?  Type of event and volume thereof?  I have no prior view of normality against which to compare.

Noting that the only ticket offices listed are operated by GWR▸ (Great Western Railway), does this mean that there and no issues in TfW▸ (Transport for Wales) land at stations GWR serve, nor in the overlap territory where SWR» (South Western Railway - about) provide the facilities? 
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Oxonhutch
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« Reply #1 on: June 04, 2022, 11:25:33 »
It does seem a lot more than normal. I suspect that with ticket offices closed? over the two day bank holiday that ticket machine use has caused them to run out of ticket blanks.
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JayMac
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« Reply #2 on: June 04, 2022, 12:13:10 »
If it is because of ticket stock running out then that's poor planning.

I mean, the double bank holiday must've crept up on GWR▸ (Great Western Railway) without warning.
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« Reply #3 on: June 04, 2022, 16:00:05 »
Every Thursday evening a centralised inventory is taken of ticket machines that are reporting running low on stock or having problems and the stations responsible are informed on the Friday.  If 2 members of staff (for security reasons) aren't available to go out to remote stations and restock though...
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