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Great Western Coffee Shop > All across the Great Western territory > Your rights and redress > 1 hour journey takes 2 hours and 13 minutes - no delay repay
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Author Topic: 1 hour journey takes 2 hours and 13 minutes - no delay repay  (Read 1726 times)
grahame
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« on: November 21, 2023, 21:06:54 »
A demonstration of how a connection can fail.

Plan
15:50 train Swindon to 16:03 Chippenham
16:16 bus Chippenham Station to 16:45 Melksham Market Place
Walk home - 16:50

Actual
15:50 left Swindon at 16:03 ... arrived in Chippenham at 16:16
16:16 bus left on time - I know because I saw its backend
16:46 but held up - only turned up at 17:07
caught in traffic on the outskirts of Melksham
Got off short at "The Unicorn" at 17:47 (stuck in traffic)
Walked to Melksham Market Place - at 17:57
Walk home - 18:03

People waiting for me for the 18:00 meeting I was hosting ...

Causes of delays
- Broken Rail between London and Reading
- 4 way traffic lights on a roundabout in the center of Melksham (delayed inbound bus as well as the return journey.

There was a benefit - a good chance to catch up with a contact on the board of TWSW» (TravelWatch SouthWest - website) as we waited for our respective buses in Chippenham and to take pictures there of all the ticket office desks closed, even though the office was supposed to be open.
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Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member
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